Senior Solutions

What Senior Solutions does

Senior Solutions is a private nonprofit Area Agency on Aging (AAA), legally known as Council on Aging for Southeastern Vermont, Inc., headquartered at 38 Pleasant Street in Springfield, Vermont, with satellite offices in Brattleboro and Windsor. Founded in 1973 under the federal Older Americans Act and one of only five designated AAAs in Vermont, the organization serves adults aged 60 and older (along with SSDI recipients of any age) across 46 communities in Windham, Windsor, Bennington, and Orange counties. It delivers an integrated portfolio of aging-in-place services including NCQA-accredited case management, home-delivered and community Meals on Wheels, HelpLine intake and outreach, SHIP-certified Medicare counseling, caregiver support (Trualta education, TCARE assessment, Memory Cafes, respite grants), wellness programs (Tai Chi, Slow Aqua, GetSetUp online classes), options counseling, veteran services, transportation coordination with Tri-Valley Transit and The Moover, and the Foxy Fund pet-assistance program.

The technology footprint is a standard nonprofit stack — website, Givebutter donation platform, The Events Calendar, phone HelpLine, Zoom-based classes — augmented by partner-provided digital tools (Trualta, GetSetUp, TCARE) rather than proprietary IP. The organization runs on a 11–50 employee base across case management, HelpLine/outreach, nutrition, SHIP counseling, finance, IT, HR, and administration, governed by a volunteer Board of Directors with an Advisory Council drawn from served towns.

Senior Solutions is funded primarily through the federal Older Americans Act (over 30% of revenue), Vermont state general funds, foundation grants, and individual donations processed via Vermont Community Foundation for planned giving. Most services are provided free of charge to eligible seniors regardless of income; community meals operate on a $3–$5 suggested donation for those 60+, with no one turned away. Customer acquisition is community-led and event-driven: a staffed HelpLine (802-885-2669), in-person outreach at senior centers and food pantries across all 46 towns, partner referrals from healthcare and community organizations, and engagement events including Age Successfully fairs and Memory Cafes. The organization has no venture, private equity, or parent-company ownership, and is led by Executive Director Mark Boutwell.

Name

Senior Solutions

Legal name

Council on Aging for Southeastern Vermont, Inc.

Website

https://seniorsolutionsvt.org

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

11–50 employees

Short description

Senior Solutions is a nonprofit Area Agency on Aging serving adults 60+ and family caregivers across 46 communities in southeastern Vermont, delivering case management, Meals on Wheels, Medicare counseling, caregiver support, and wellness programs funded primarily through the federal Older Americans Act.

Ownership category

akta.pro rank

Product category

Senior Services / Aging in Place

NAICS

Services for the Elderly and Persons with Disabilities (624120), Community Food Services (62421)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industry

Housing & Placement Coordination (Assisted Living, Memory Care, SNF) (HSABAIAL)

Keywords

• Aging services
• Senior case management
• Meals on Wheels
• Caregiver support programs
• Medicare counseling

Headquarters

HQ city

Springfield

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Government Funding (Older Americans Act): Primary funding source through the federal Older Americans Act providing services to residents 60 years and older. This represents the largest portion of funding and covers core operational costs.
2. State of Vermont Funding: State general fund funding that supports programs meeting basic needs of older Vermonters. Combined with federal funding, state funding helps fill gaps in service provision.
3. Foundation Grants: Funding from foundations supporting specific programs and initiatives. Visible through funder acknowledgments including AARP VT, Mascoma Bank, Senior Medicare Patrol, North Star Health, Beacon Bank, The Richards Group, and CSB.
4. Individual Contributions and Donations: Donations from individuals supporting the organization's mission, including planned giving programs through Vermont Community Foundation partnership.
5. Community Meals (Modest Fees): Community meals operate with a suggested donation of $3-5 for people over 60, with people under 60 paying a modest fee. No one is turned away for inability to pay.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Senior Solutions is one of five designated Area Agencies on Aging in Vermont, providing case management, meals and nutrition (Meals on Wheels and community meals), caregiver support, Medicare and health insurance counseling, wellness classes, options counseling, transportation coordination, pet assistance, and veteran care services to adults aged 60 and older across 46 communities in southeastern Vermont. The organization is funded primarily through the federal Older Americans Act, State of Vermont appropriations, foundation grants, and individual donations, delivering most services free of charge to eligible clients.

Product overview

Senior Solutions operates as a single unified nonprofit service organization rather than a platform-plus-modules architecture. The organization provides an integrated portfolio of aging-related services for seniors 60+ and caregivers in 46 communities of southeastern Vermont, funded through Older Americans Act, state, and private sources. Core services include Case Management (NCQA-accredited), Health & Wellness Programs (Tai Chi, nutrition counseling, GetSetUp partnership), Help at Home, Options Counseling, Meals & Nutrition (Meals on Wheels, community meals), Medicare & Insurance Counseling (SHIP), Veteran Care, Caregiver Support (Trualta partnership, TCARE assessment tool), Transportation coordination, Pet Assistance (Foxy Fund), and HelpLine Assistance. These services are delivered through staff counseling, volunteer programs, community partnerships, and virtual platforms (Zoom for classes/counseling).

Differentiator

Problem solved

Functional benefit

Products and services

• Case Management Collaborative process coordinating services and support for older adults (60+) living at home who are at risk of losing independence without additional support systems. NCQA-accredited case managers arrange and oversee care plans under the Medicaid Waiver Choices for Care program.
• Health & Wellness Programs Wellness programming including Tai Chi classes for fall prevention (including Tai Chi for Diabetes, an Evidence-Based Program recognized by the U.S. Administration for Community Living and the National Council on Aging), Slow Aqua gentle movement classes, and free online classes through the GetSetUp partnership covering physical, emotional, intellectual, and creative needs.
• Help at Home Support services helping seniors decide whether to age in place or move to supportive housing, including options counseling, home-delivered meals (Meals on Wheels), and fuel/utility assistance programs.
• Options Counseling Free person-centered process helping older adults and caregivers identify needs, explore available services and supports, and make informed decisions about long-term care, transportation, public benefits, nutrition, and caregiving.
• Foxy Fund Pet Assistance Financial and food assistance program helping seniors with pet-related costs, including pet food delivery for Meals on Wheels recipients and up to $250 per year for veterinary costs for eligible residents meeting income guidelines.
• Transportation Services Transportation coordination collaborating with Tri-Valley Transit and The Moover to provide van, taxi, or volunteer driver options for seniors in Windham, Windsor, and Orange Counties, including free door-to-door transportation to medical appointments, grocery stores, and errands.
• Caregiver Support Programs Comprehensive caregiver support including the Trualta online education platform partnership, TCARE (Tailored Caregiver Assessment and Referral) web-based assessment tool, Memory Cafes, National Family Caregiver Support Program grants ($1,000-$2,000), and Dementia Respite Grants (starting at $1,500).
• Meals & Nutrition Services Senior nutrition programs including home-delivered Meals on Wheels, community meals (suggested donation $3-5 for people 60+, modest fee under 60, no one turned away for inability to pay), free dietician consulting with Kaitlyn McNally RD, and assistance with federal food programs (3SquaresVT, CSFP, Vermont Food Bank).
• Medicare & Health Insurance Counseling State Health Insurance Assistance Program (SHIP) providing free confidential counseling on Medicare, Medicaid, Advantage plans, Supplemental plans, and prescription drug coverage, including Welcome to Medicare classes on Zoom.
• Veteran Care Services Programs for veterans including monthly Veteran Lunches at American Legion Brattleboro Post 5, Vet-to-Vet volunteer program connecting veteran companions with fellow veterans through home visits, phone calls, and shared activities, and Veteran Directed Care Program case management.
• HelpLine Assistance Information and assistance hotline staffed by trained personnel providing benefits counseling, referrals, application assistance, and connection to services, available weekdays 8:30 a.m. to 4:30 p.m. (802-885-2669, 866-673-8376) with after-hours callback service.

Quantifiable outcome

• 70,000 Vermont unpaid caregivers provided 66 million hours of unpaid care to people with dementia in 2023 (Alzheimer's Association)

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core and minor.

• TrualtacoreStrategic or Co-development PartnerSenior Solutions partners with Trualta, a comprehensive online education and community platform for family caregivers. Trualta provides clinically-validated content tailored for families managing care at home, including courses on caregiver burnout, dementia care, diabetes, and more. Senior Solutions can recommend content based on individual caregiver discussions.
• GetSetUpcoreStrategic or Co-development PartnerPartnership to provide hundreds of free live online classes for seniors to stay mentally, physically, and socially active. Classes are interactive, easy to join, and offered day and night. GetSetUp's mission is to build aging infrastructure starting with education.
• TCARE (Tailored Caregiver Assessment and Referral)coreTechnology or IntegrationSenior Solutions offers TCARE, an intelligent, predictive technology tool that assesses caregivers' unique needs, identifies stress and depression risk factors, and creates individualized care plans. Uses web-based system for comprehensive caregiver assessment.
• Alzheimer's AssociationcoreStrategic or Co-development PartnerAlzheimer's Association provides data supporting dementia caregiver programs. In 2023, 70,000 Vermont unpaid caregivers provided 66 million hours of unpaid care to people with dementia. Partnership supports Dementia Respite Grants.
• American Legion Brattleboro Post 5coreStrategic or Co-development PartnerPartnership with American Legion Brattleboro Post 5 for the Vet to Vet Vermont program, providing senior veterans companionship and support from fellow veterans through home visits, phone calls, and shared activities.
• Upper Valley Music CenterminorStrategic or Co-development PartnerPartnership with Upper Valley Music Center for music therapy experiences at White River Junction Memory Cafe, providing therapeutic and uplifting activities for caregivers and loved ones.
• Windham & Windsor Housing TrustminorStrategic or Co-development PartnerHomeShare Vermont program extended to southeastern Vermont through partnership with Windham & Windsor Housing Trust, matching people with extra space with those seeking affordable housing.
• Tri-Valley TransitcoreChannel Partner/ Reseller/ DistributorTri-Valley Transit serves Northern Windsor County and Southern Orange Counties with free door-to-door transportation for seniors to grocery stores, medical appointments, work, errands, and social events.
• The MoovercoreChannel Partner/ Reseller/ DistributorThe Moover serves Windham and Windsor Counties providing free door-to-door transportation for riders 60+ and persons with ADA-defined disabilities, including route deviation service.
• Vermont Community FoundationcoreStrategic or Co-development PartnerPlanned Giving Partnership with Vermont Community Foundation offering various giving options including annuities, trusts, designated funds, and legacy gifts. Foundation manages and administers planned gifts.
• Vermont Aging and Disability Resource ConnectioncoreStrategic or Co-development PartnerHelpLine is a participating member of Vermont Aging and Disability Resource Connection, a collaboration among trusted, consumer-centered, nonprofit organizations for one-stop access to aging and disability services.
• Vermont Food BankcoreChannel Partner/ Reseller/ DistributorPartnership with Vermont Food Bank for CSFP (Commodity Supplemental Food Program) providing age and income-based boxes of shelf-stable products to qualified seniors at local distribution sites.
• NCQAcoreOthersNCQA accreditation standards for case management developed with input from researchers, LTSS Advisory Committee, purchasers, operators, regulators, and experts. Standards set high bars for continuous quality improvement in case management services.

Scale indicators3 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Age Well (formerly Champlain Valley Area Agency on Aging): One of the other five Vermont Area Agencies on Aging, serving Addison, Chittenden, Franklin, and Grand Isle counties. Directly comparable as a designated AAA under the same Older Americans Act framework, offering case management, Meals on Wheels, caregiver support, and Medicare counseling to a different Vermont region.
• Northeast Kingdom Council on Aging: Vermont AAA serving Caledonia, Essex, and Orleans counties in the Northeast Kingdom. Direct peer operating under the same federal Older Americans Act mandate, providing case management, nutrition, caregiver, and community-based aging services to a comparable rural Vermont population.
• Central Vermont Council on Aging: One of five Vermont Area Agencies on Aging, serving central Vermont (Washington, Orange, Lamoille counties). Direct peer with same AAA mandate, comparable service portfolio, and similar rural Vermont demographic context.
• Southwestern Vermont Council on Aging: Fifth Vermont Area Agency on Aging, serving Bennington and Rutland counties. Direct peer with same Older Americans Act designation, providing case management, nutrition, and caregiver services to a comparable rural Vermont senior population.

Broad incumbents

• USAging (formerly n4a): National membership association representing all Area Agencies on Aging in the U.S. Senior Solutions is a member; comparable in mission and constituency but operates at the national advocacy and standards level rather than direct service delivery.
• National Council on Aging (NCOA): National nonprofit focused on improving the lives of older adults; recognized Senior Solutions' Tai Chi for Diabetes as an evidence-based program. Operates at national scale across advocacy, evidence-based program curation, and grants that Senior Solutions participates in.
• Meals on Wheels America: National membership organization for Meals on Wheels programs; Senior Solutions holds a 2026 Member Badge. Comparable as the umbrella body for nutrition programs serving seniors; Senior Solutions participates as a regional program operator.

Others

• Alzheimer's Association: National voluntary health organization supporting dementia caregivers; Senior Solutions partners with them to source dementia respite grant data and programming. Adjacent ecosystem participant supporting Senior Solutions' dementia caregiver program rather than a direct competitor.
• Vermont Aging and Disability Resource Connection: Network of Vermont nonprofits (of which Senior Solutions is a participating member via its HelpLine) collaborating to provide one-stop access to aging and disability services. Ecosystem consortium rather than direct competitor.
• Trualta: Online caregiver education platform partnered with Senior Solutions; provides content for Senior Solutions' caregiver support program. Enabling technology partner rather than a peer in service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/SeniorSolutionsVT
• Instagraminstagram.com/senior_solutionsvt
• Xx.com/SrSolutionsVT
• LinkedInlinkedin.com/company/seniorsolutionsvt

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Senior Solutions