CloudScale365

What CloudScale365 does

CloudScale365 is a US-based managed IT services provider headquartered in Nashville, Tennessee, delivering a unified portfolio of managed IT, cloud infrastructure, cybersecurity, data protection, and Microsoft ecosystem services to more than 3,000 small and mid-market clients. The company operates nine regional offices across the United States and specializes in regulated verticals including financial services, healthcare, legal, government, construction, and eCommerce, positioning compliance expertise (CJIS, NIST, HIPAA, IRS 1075, FedRAMP, DFARS, DISA Level 2) as a primary wedge into these markets.

The company's underlying technology combines an open-architecture private cloud built on the KVM hypervisor and OpenNebula virtualization manager — used as a vendor-neutral alternative to VMware, with Acronis Cyber Protect supporting live VM migration — with Tier-1 Microsoft Cloud Solutions Provider capabilities that enable managed delivery of Microsoft 365, Azure, Teams, Windows 365 Cloud PC, and Microsoft Copilot. Adjacent offerings include cloud VPS, Platform-as-a-Service, DevOps-as-a-Service, cyber protection, DDoS protection, SD-WAN, endpoint security, disaster recovery, backup, 24/7 monitoring, and HIPAA-compliant PACS hosting for medical imaging. AI capabilities are delivered through third-party platforms (Microsoft Copilot and Krista Software) rather than proprietary models.

CloudScale365 generates revenue through recurring monthly subscriptions for fully managed and co-managed IT services, with predictable billing, multi-year contract promotions, and SLA-backed uptime guarantees on hosting lines. Distribution is primarily through consultative enterprise field sales targeting mid-market buyers, augmented by cooperative purchasing channels such as TIPS for government buyers. The company completed five regional MSP acquisitions between 2021 and 2024 (Vandelay, Vivify, Priorpoint, Firefly, Your Tech Team, Zthernet) and was itself acquired by Dallas-based Broadwing Capital in December 2025, with Bret Kidd appointed CEO to lead expansion in AI, cybersecurity, and infrastructure.

Name

CloudScale365

Legal name

CloudScale365, Inc.

Website

https://cloudscale365.com/

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

CloudScale365 is a US-based managed IT services provider delivering managed IT, cloud, cybersecurity, and Microsoft solutions to over 3,000 small and mid-market clients across regulated industries, operating nine regional offices and recently acquired by Broadwing Capital.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

akta.pro secondary industries

Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF), Cloud Security Managed Services (CSPM/CWPP/CNAPP) (BPAEADAF), Cloud Strategy, Assessment & Roadmap (BPAEACAA), Private Cloud Platforms (On‑Prem Cloud Stacks) (HDABABAA)

Keywords

• Managed IT services
• Cloud infrastructure hosting
• Cybersecurity solutions
• Microsoft cloud solutions
• IT compliance services

Headquarters

HQ city

Nashville

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Managed IT Services: Fully managed and co-managed IT services providing proactive monitoring, maintenance, security, and support for SMB clients' entire technology infrastructure on a recurring subscription basis
2. Cloud and Infrastructure Services: Cloud hosting, private cloud, VPS, and infrastructure-as-a-service solutions delivering scalable compute, storage, and networking resources with managed services wrapper
3. Security Solutions: Comprehensive cybersecurity offerings including cyber protection, DDoS protection, SD-WAN, endpoint security, and 24/7 threat monitoring delivered as managed security services
4. Microsoft Solutions: Microsoft ecosystem services including Office 365 management, Azure cloud, Teams, Windows 365 Cloud PC, and Copilot implementation, configuration, and ongoing management

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

CloudScale365 is a single-source managed IT services provider for small and medium-sized businesses, delivering fully managed and co-managed IT, cloud and infrastructure hosting (including an open-architecture private cloud built on KVM/OpenNebula), managed cybersecurity, and Microsoft 365/Azure/Copilot solutions. Services are delivered 24/7 from nine U.S. regional locations, with vertical-specific offerings for financial services, healthcare, legal, government, construction, and eCommerce clients.

Product overview

CloudScale365 is a single-source IT solutions provider offering a unified managed services platform for small and medium-sized businesses. The core portfolio includes Fully Managed IT and Co-managed IT services, supplemented by specialized cloud and infrastructure solutions (Cloud VPS, Private Cloud built on KVM/OpenNebula, Platform as a Service, DevOps, VMware Migration, PACS Hosting), security offerings (Cyber Protection, DDoS Protection, SD-WAN, Endpoint Security), and data protection services (Disaster Recovery, Backup, Monitoring). The company also provides Microsoft Solutions including Office 365, Azure, Teams, Windows 365 Cloud PC, and Microsoft Copilot. Industry-specific solutions serve Construction, Financial, Healthcare, Legal, Government, and eCommerce sectors. All services are backed by 24/7 U.S.-based support across nine regional U.S. locations.

Differentiator

Problem solved

Functional benefit

Brands

• eApps: A hosting service brand operated by CloudScale365, offering managed hosting services with a 100% Service Level Agreement for network uptime, server uptime, and customer service.

Products and services

• Fully Managed IT Comprehensive fully outsourced IT management service providing secure solutions, easy migration, instant support, same-day issue resolution, and 24/7 monitoring for small and medium-sized businesses.
• Co-managed IT Co-managed IT service that augments a client's internal IT team with enterprise-grade technology, expertise, and 24/7 support at a fraction of the cost of expanding internal headcount.
• Remote IT Management Remote monitoring and management of IT systems to ensure optimal performance and security without requiring on-site presence.
• IT Support 24/7 IT support service with responsive delivery framework, dedicated staff, same-day issue resolution, and real human assistance.
• Private Cloud Open-architecture private cloud built on KVM hypervisor and OpenNebula, providing enterprise-grade performance with no per-core or per-VM fees, zero vendor lock-in, and transparent monthly pricing.
• Cloud VPS Virtual private server hosting delivering scalable, secure cloud infrastructure with predictable costs for SMBs and mid-market clients.
• Platform as a Service Managed platform services enabling businesses to deploy and run applications without managing underlying infrastructure.
• DevOps (Ops-as-a-Service) Operations-as-a-service providing DevOps support, automation, and integration assistance for development workflows.
• VMware Migration Migration service transitioning clients from VMware to open-architecture private cloud using Acronis Cyber Protect, enabling live VM migration without downtime or data loss with claimed 50-70% IT cost savings.
• PACS Hosting HIPAA-compliant medical imaging hosting for Picture Archiving and Communication Systems (PACS), providing secure cloud-based storage for healthcare organizations' diagnostic imaging and EHR data.
• Cyber Protection Comprehensive cybersecurity service providing 360-degree protection against cyber threats, data breaches, and compliance challenges with multi-layered defense.
• DDoS Protection Distributed denial-of-service protection services filtering malicious traffic and ensuring legitimate users can access services during attacks.
• SD-WAN Software-defined wide area network solutions providing optimized network performance across multiple business locations.
• Endpoint Security Centralized monitoring, control, and protection of all endpoints, including anti-malware, vulnerability assessment, and threat monitoring for devices accessing clinical and business systems.
• Disaster Recovery Business continuity solutions ensuring data protection and rapid recovery in case of outages or disasters, with automated backups and tested recovery procedures.
• Backup Automated backup services providing file and disk image backups with ransomware protection.
• Monitoring

Quantifiable outcome

• Same-day IT issue resolution
• +3 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability2 records

Feature5 records

Partnerships

Two partnerships are on record, tiered strategic and core.

• Krista SoftwarestrategicTechnology or Integration · 29 September 2025CloudScale365 partnered with Krista Software to unlock AI-driven efficiencies for internal operations. The partnership enables CloudScale365 to leverage Krista's AI platform for operational automation and process optimization, supporting the company's strategic focus on expanding advanced AI solutions as one of three major pillars alongside cybersecurity and infrastructure.
• MicrosoftcoreTechnology or IntegrationCloudScale365 is a Tier-1 Microsoft Cloud Solutions Provider, the highest partnership level in the Microsoft partner ecosystem. This status enables delivery of Microsoft 365 Government Community Cloud (GCC) licenses, Azure, Teams, Windows 365 Cloud PC, and Microsoft Copilot implementations with expert deployment, configuration, and ongoing management support.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Dataprise: Dataprise is a leading U.S. managed IT services provider serving mid-market and enterprise customers across multiple regions. It directly competes with CloudScale365 in managed IT, cloud, cybersecurity, and Microsoft 365 services for SMB/mid-market regulated-industry buyers.
• Ntiva: Ntiva is a U.S.-based MSP offering managed IT, cloud, cybersecurity, and Microsoft 365 services to SMBs and mid-market organizations. It is a direct competitor in the same vertical industries (financial, healthcare, legal, government) and uses a similar regional-office distribution model.
• Expedient: Expedient is a managed cloud and infrastructure provider offering private cloud, managed hosting, disaster recovery, and managed services. It directly overlaps with CloudScale365's cloud VPS, private cloud, and managed infrastructure offerings, particularly for SMB/mid-market regulated buyers.
• US Signal: US Signal provides managed IT, cloud hosting, data center, and managed security services primarily to mid-market customers in the Midwest. It is a comparable regional managed services and cloud infrastructure peer serving regulated industries.
• NetGain Technologies: NetGain Technologies is a managed IT services provider focused on SMB and mid-market clients across healthcare, financial, legal, and professional services. It directly competes with CloudScale365 in verticalized managed IT and cloud services for regulated SMBs.
• Ahead (formerly AHEAD): Ahead is a managed cloud and digital infrastructure provider offering Microsoft Azure, security, and managed services to mid-market and enterprise. It overlaps with CloudScale365's Microsoft Azure, Microsoft 365, and managed cloud services for similar mid-market buyers.

Broad incumbents

• Converge Technology Solutions: Converge is a larger, publicly-traded IT solutions provider delivering cloud, managed services, cybersecurity, and infrastructure across North America. As a broad incumbent, it overlaps with CloudScale365's managed IT and cloud offerings at the higher end of the mid-market.
• Insight Enterprises: Insight is a large, publicly-traded global integrator delivering managed services, cloud, and Microsoft solutions to mid-market and enterprise. It competes broadly with CloudScale365's Microsoft 365, Azure, and managed services practices, though with much larger scale and a broader portfolio.
• Kyndryl: Kyndryl is a large, publicly-traded managed infrastructure services provider serving enterprise customers with managed cloud, security, and compliance services. While it operates at a larger scale, it increasingly targets the regulated mid-market segments where CloudScale365 competes.

Emerging players

• Inflexion Point (eApps competitor): Turnkey Internet and similar managed hosting/cloud VPS providers compete with CloudScale365's eApps subsidiary in managed hosting and cloud infrastructure for SMBs. They represent comparable hosting services offerings in the same SMB price band.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/cloudscale365
• Facebookfacebook.com/cloudscale365.inc
• LinkedInlinkedin.com/company/cloudscale365-inc-

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A8 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CloudScale365