What Krista Software does

Krista Software is a Dallas-based, venture-backed SaaS company that sells an enterprise agentic AI platform called the Krista Enterprise Brain. The platform unifies people, systems, and AI agents into a single architecture with shared organizational memory, native ML classifiers, confidence scoring, and zero-trust security controls. It is delivered through three deployment models (public SaaS, hybrid with on-premises data appliances, and dedicated cloud) to satisfy data sovereignty and regulated-industry requirements.

Krista monetizes primarily through customized enterprise SaaS subscriptions (Service Plans) billed monthly, supplemented by professional services for implementation and training. Distribution is enterprise field sales augmented by strategic technology and delivery partnerships with Wipro and TCS, with a targeted motion into private-equity portfolio companies. The customer base spans Energy & Utilities, Real Estate/Title, Manufacturing, Healthcare, Retail, SaaS, and Digital Services, with named deployments at Zimperium (400% ROI on software deployment automation), Doc Prep 911 (95% labor reduction, 80% cost reduction), and a nationwide B2B supplier (over $2M in annual savings).

The company has raised approximately $27 million across multiple rounds, including a $15 million Series A in February 2022 led by Grotech Ventures to fund international expansion into Asia-Pacific and India, and continues to raise capital via SEC-registered offerings. The product portfolio has expanded from the original agentic platform to include Voice Agent (supporting up to 120 concurrent calls), Contact Center Copilot, AI Agent Assist, Conversation Agent, Meeting Agent, and a Trust Center for governance and compliance reporting.

Name

Krista Software

Legal name

Ant Brains Corporation, d/b/a Krista Software Inc.

Website

https://krista.ai

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

101–250 employees

Short description

Krista Software is a Dallas-based AI-native SaaS company that sells an enterprise agentic platform unifying people, systems, and AI agents with shared memory and zero-trust governance. It serves enterprise customers across energy, real estate, manufacturing, healthcare, SaaS, and digital services via customized subscriptions.

Ownership category

akta.pro rank

Product category

Enterprise Agentic AI Platform

NAICS

Software Publishers (513210), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Enterprise PaaS (App Runtime & Managed Application Platforms) (HDAEAKAB)

akta.pro secondary industry

IT Knowledge Management & Service Desk Platforms (HDAEALAH)

Keywords

• Agentic AI platform
• Enterprise workflow automation
• Intelligent document processing
• AI customer service
• Conversational AI agents

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription: Subscription-based access to the Krista platform delivered as software-as-a-service. Customers pay subscription charges based on their selected Service Plan. The Service Plans detail functionality and services associated with each subscription tier. Annual and monthly billing options available.
2. Professional Services: Training and consulting services offered by Krista Software in connection with the Service. Implementation and onboarding support may be offered as separate services.

Pricing tiers

Go-to-market motion3 records

Distribution channels2 records

Marketing channels9 records

Core offering

Krista Software provides an enterprise agentic AI platform that orchestrates people, systems, and AI through natural language to automate end-to-end business processes. The platform centers on a shared Enterprise Brain with unified memory, native ML classifiers, confidence scoring, and zero-trust security, and is delivered as SaaS with hybrid deployment options. Customers use Krista for customer service automation, document processing, email triage, meeting intelligence, voice agents, AI agent assist, and workflow orchestration across CRM, ERP, HR systems, and meeting platforms.

Product overview

Krista Software offers the Krista Enterprise Brain, an enterprise agentic AI platform that unifies people, systems, and AI through natural language orchestration. The platform operates on a unified agentic architecture built around three principles: Complete (native user database, RBAC, audit logging, durable state), Cognitive (shared enterprise memory, native ML classifiers, reasoning), and Careful (confidence scoring, hallucination prevention, governance). The core products include the Enterprise Brain platform, Conversation Agent, Meeting Agent, and Voice Agent, complemented by specialized modules for email automation (AI-Powered Email Responses, Email Classification & Triage), document processing (Document Processing), customer service (AI Agent Assist, Contact Center Copilot), and knowledge management (Knowledge Management Assistant). All capabilities share the same integrations, user database, and governance framework, eliminating agent sprawl through unified orchestration.

Differentiator

Problem solved

Functional benefit

Products and services

• Krista Enterprise Brain The central agentic AI platform that unifies people, systems, and AI into one Enterprise Brain for the business. Operates as shared organizational memory that remembers, reasons, and acts across all enterprise data, with native authentication, RBAC, audit logging, and persistent data storage.
• Conversation Agent Transforms conversations from meetings, emails, and chats into a unified enterprise knowledge base that automates workflows, extracts action items, and orchestrates business processes across the enterprise.
• AI Chatbots Intelligent website concierge that ingests enterprise knowledge from repositories, manuals, and documents to interpret visitor intent via NLP and custom ML models, providing hallucination-free responses limited to verified sources.
• AI-Powered Email Responses Interprets email intent, performs autonomous data lookups in enterprise systems, resolves inquiries instantly, ensures brand consistency, and escalates complex issues to humans for review.
• Email Classification & Triage Uses proprietary ML models trained on user data to interpret email intent, automatically classify and route inbound messages to the appropriate department, and orchestrate workflows across enterprise systems.
• Document Processing Automates document workflows by interpreting intent and extracting data from invoices, contracts, and forms to trigger enterprise actions, eliminating manual intervention with governed consistency and achieving 90%+ accuracy.
• Meeting Agent Joins video calls on Microsoft Teams or Google Meet to capture, transcribe, and centralize meeting dialogues into a governed searchable enterprise knowledge base.
• Workflow Orchestration Orchestrates people, systems, and AI agents into complete business processes with shared memory, context, and governance. Manages durable state for days-long processes with active orchestration and human-in-the-loop controls.
• Knowledge Management Assistant Provides instant policy answers, guides employees through compliance procedures, and works across email and text messaging for 24/7 HR and policy access.
• AI Agent Assist Provides real-time guidance to human agents during live customer interactions with sentiment cues, policy reminders, next-best-action prompts, and a 360-degree customer view sourced from multiple systems.
• Contact Center Copilot Real-time agent assistant delivering instant suggestions, knowledge retrieval, and next-best-action prompts during live customer interactions to reduce handle time and improve first-contact resolution.
• Voice Agent AI voice agent for handling high-volume concurrent phone calls with SIP trunking, real-time lookups, and CRM integration. Supports up to 120 simultaneous conversations at sub-700ms response times.

Quantifiable outcome

• Up to 95% less labor for specific processes, 80% reduction in overall costs, 80% faster processing
• +6 more outcomes

Named customers10 records

Segments7 records

Ideal customer profiles7 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability13 records

Feature8 records

Partnerships

One partnership is on record.

• ZimperiumflagshipStrategic or Co-development PartnerCustomer case study partner that achieved 400% ROI by automating software deployment processes with Krista. Reduced a 4+ hour manual process to minutes across hundreds of environments. Vamsi Kurukuri, VP Site Reliability at Zimperium, provided testimonial.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Workato: Enterprise integration and automation platform (iPaaS) with strong workflow orchestration and AI agent capabilities. Competes with Krista for the same enterprise automation buyer across CRM, ERP, and service desk systems.
• Automation Anywhere: Enterprise RPA and agentic automation platform offering AI-powered process automation, document understanding, and a unified control room — overlapping closely with Krista's process orchestration and AI agent positioning.
• UiPath: Leading enterprise RPA/intelligent automation platform that has expanded into agentic AI and orchestration. Directly comparable to Krista as a unified automation platform for orchestrating people, systems, and AI agents across enterprise workflows.

Emerging players

• Aisera: Enterprise AI agent platform focused on employee and customer service automation. Overlaps with Krista on conversational AI, ticket triage, knowledge management, and contact center use cases.
• Moveworks: Enterprise AI assistant focused on IT, HR, and employee support automation with deep agentic capabilities. Comparable to Krista's Knowledge Management Assistant and contact center use cases in large enterprises.
• Kore.ai: Enterprise conversational and agentic AI platform with voice, chat, and workflow automation. Directly comparable to Krista across contact center copilot, voice agents, and orchestration use cases.
• Amelia (SoundHound for Enterprise): Enterprise conversational and agentic AI platform with strong voice agent capabilities. Directly comparable to Krista on voice agent, contact center copilot, and AI-led employee/customer service automation.
• Celonis: Process mining and execution platform expanding into AI-driven process orchestration. Adjacent to Krista's workflow orchestration and process automation, often paired with RPA/IPA stacks.

Broad incumbents

• ServiceNow: Enterprise workflow and service management platform that has added agentic AI capabilities (Now Assist) and is expanding into broader automation. Krista integrates with ServiceNow but ServiceNow is also a competitor for ITSM and workflow automation spend.
• Microsoft Power Platform / Copilot Studio: Hyperscaler-scale automation and agentic AI stack bundled with Microsoft 365, Dynamics, and Azure. A 'good enough' incumbent that competes with Krista for enterprise automation budget, especially in Microsoft-centric shops.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/krista_ai
• YouTubeyoutube.com/channel/UCOoFC0lE0A2IKUS6rsL0kxg
• LinkedInlinkedin.com/company/krista-ai

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds5 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Krista Software