ManageMy
ManageMy is a B2B SaaS platform providing insurance carriers with a no-code Deep Front-End for digital sales, servicing, and claims workflows. Founded in 2018 and headquartered in Charlotte, NC, the company serves 45+ enterprise carriers and broker groups across North America, Europe, and Asia Pacific.
- Company typePrivate
- Founded2018
- HeadquartersEsher, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What ManageMy does
ManageMy is a B2B SaaS company founded in 2018 that provides insurance carriers and broker groups with a "Deep Front-End" digital platform spanning sales, policyholder servicing, and claims workflows. The platform is delivered through a core MyPlatform offering plus modules (MySales, MyService, MyClaims, MyCustomer) and is configured by business users via the proprietary no-code XPerience Studio engine, which sits above legacy policy admin, billing, and claims systems without replacing them. Underlying technology is API-driven and cloud-native, with white-labeling, embedded AI capabilities (a proprietary AI Workflow Copilot trained on ManageMy's workflow schema and Solvrays-powered agentic AI for document processing and decisioning), a SecureXP security layer with ISO/IEC 27701 and ISO 27001 certifications, and pre-built integrations with 20+ ecosystem partners including Guidewire, Salesforce, Snowflake, One Inc, LexisNexis, and Stripe. The company is incorporated in the UK as Manage My Ltd but is headquartered in Charlotte, North Carolina, and serves over 45 major insurance carriers and broker groups across life, health, P&C, and fraternal segments in North America, Asia Pacific, and Europe. ManageMy has raised $45 million in venture funding, most recently a $20 million Series B in February 2026 co-led by Ventura Capital and OCVC, and acquired ReMark's North American direct marketing operations in December 2024 to bolster its MyCustomer module.
The company operates an enterprise sales-led go-to-market motion, with direct field sales targeting CIO, Chief Digital Officer, VP Operations, and VP Product buyers at insurance carriers. Revenue is generated through annual or multi-year SaaS subscription contracts, priced modularly by platform module, carrier size, and integration scope, supplemented by professional services for implementation and onboarding; no public pricing is disclosed and contracts are negotiated. Customer references span P&C (Bamboo Insurance, Cypress Insurance, Hanover Fire, AAA), life and fraternal benefit societies (Catholic Order of Foresters, SPJST, SBLI, Teachers Life, CUMIS, NSS Life), and broker groups (Gallagher, Co-operators, NormanMax), with reported client outcomes including 45% reduction in cost-to-serve, 70% self-service completion rates, 95% reduction in onboarding time, and 50-80% reduction in workflow build time using the AI Workflow Copilot. Distribution is supported by an Inforce systems integrator partnership and a Finys co-sell arrangement for carriers modernizing core systems, while the company maintains active thought leadership via its blog, InsurTech Connect presence, and PR across insurance trade publications.
ManageMy firmographics
Firmographics- Name
- ManageMy
- Legal name
- Manage My Ltd
- Website
- https://managemy.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ManageMy is a B2B SaaS platform providing insurance carriers with a no-code Deep Front-End for digital sales, servicing, and claims workflows. Founded in 2018 and headquartered in Charlotte, NC, the company serves 45+ enterprise carriers and broker groups across North America, Europe, and Asia Pacific.
- Ownership category
- akta.pro rank
ManageMy industry classification
Industry- Product category
- Insurance Technology (InsurTech SaaS)
- NAICS
- Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Policy Administration, Underwriting & Rating Platforms (Core Insurance SaaS) (FSAGAGAB)
Keywords
Where ManageMy is headquartered
LocationHeadquarters
- HQ city
- Esher
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
ManageMy business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Platform Subscription: ManageMy operates as a B2B SaaS company selling its Deep Front-End platform to insurance carriers on a subscription basis. The platform is sold as an annual or multi-year contract with platform/module fees. Professional services for implementation and onboarding supplement the recurring subscription revenue. The company has a stated mission of helping carriers increase sales, reduce costs, and improve customer satisfaction — all implying measurable commercial outcomes tied to the platform subscription.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise SaaS platform — modular by carrier size, product line, and module selection |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
ManageMy product offering
Product offeringCore offering
ManageMy sells a cloud-native SaaS "Deep Front-End" platform for insurance carriers that orchestrates digital sales, servicing, and claims journeys on top of carriers' existing legacy core systems. The platform is configured through a no-code engine called XPerience Studio and includes modular offerings — MySales (quoting), MyService (policyholder servicing), MyClaims (FNOL), and MyCustomer (marketing) — sold to enterprise insurance carriers and broker groups on subscription contracts.
Product overview
ManageMy is a platform-plus-modules SaaS architecture providing insurance carriers with a Deep Front-End that orchestrates digital experiences without replacing core systems. The core MyPlatform serves as the foundational layer, powered by XPerience Studio for no-code configuration. Three primary modules extend the platform: MySales handles quote and apply workflows, MyService manages policyholder servicing, and MyClaims processes first notice of loss. MyCustomer provides integrated marketing services enhanced by ReMark's direct marketing capabilities. Additional capabilities include AI Workflow Copilot for natural language workflow building, Agentic AI Workflows for autonomous operations automation, SecureXP for security and authentication, and Digital Document Delivery for paperless operations. The platform integrates with over 25 third-party tools including Snowflake, One Inc, Solvrays, Finys, Fenris, and various insurance-specific providers.
Differentiator
Problem solved
Functional benefit
Brands
- MyPlatform: The deep front-end platform for insurance carriers providing digital experiences for sales, service, and claims
- MySales
- MyService
- MyClaims
- MyCustomer
- XPerience Studio
- SecureXP
- AI Workflow Copilot
- NextXPerience
Products and services
- MyPlatform Central SaaS platform providing digital experiences for insurance carriers, customers, and agents. Powers quote and apply workflows, policyholder servicing, and claims processes through no-code configuration and AI integration, working with existing core systems without replacing them.
- MySales Sales-focused module enabling carriers to launch quote and apply workflows that are personalized, branded, and fast. Supports product visibility control by geography, channel, or segment, and auto-routes leads based on logic such as region, license, or product type.
- MyService Policyholder servicing solution extending existing core systems through a configurable, no-code front-end layer. Enables self-service portals for policyholders to update contact info, change payment methods, view policy details, and handle billing events.
- MyClaims Claims module creating guided First Notice of Loss (FNOL) workflows customized by product type and powered by automation. Captures documents with dynamic prompts, triggers real-time notifications, and routes claims by severity or location.
- MyCustomer
- XPerience Studio No-code configuration engine powering every digital journey, workflow, and portal. Provides Products, Forms & Flows, and Branding & Content modules for configuring workflows, launching products, connecting to third-party systems, and updating experiences without developers.
- AI Workflow Copilot
- Agentic AI Workflows
- SecureXP Security technology protecting carrier and policyholder data, maintaining customer trust and ensuring business continuity. Includes user verification on demand for step-up authentication at configurable points within digital journeys. Platform is ISO/IEC 27701 and ISO 27001 certified.
- Digital Document Delivery Platform
Quantifiable outcome
- 70% of service requests completed through self-service; 80% increase in mobile engagement; 45% reduction in cost-to-serve
- +5 more outcomes
Companies that use ManageMy
Customer profileNamed customers18 records
Ideal customer profiles1 record
ManageMy technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration27 records
AI capability9 records
Feature7 records
ManageMy partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and major.
- SnowflakecoreManageMy integrates with Snowflake's AI Data Cloud to give insurance carriers self-service reporting and data access across policy, billing, claims, and distribution. The integration provides AI/ML-ready infrastructure, embedded operational dashboards, and enterprise data connectivity to BI tools (Tableau, Looker, Power BI, Qlik), with governance and compliance controls at the infrastructure level. ManageMy's data can be routed into a carrier's own Snowflake environment.
- One InccoreManageMy partnered with One Inc to integrate digital payment solutions into insurance carrier platforms. The collaboration connects ManageMy's Deep Front-End to One Inc's ClaimsPay and PremiumPay payment networks, enabling features like instant payments, virtual cards, digital wallets (Apple Pay, Google Pay, PayPal, Venmo), and Mastercard Send/Visa Direct. One Inc handles $120 billion in premiums and claims annually across 300+ carriers.
- FinysmajorFinys, a provider of modern P&C insurance core software (policy, billing, and claims administration), partnered with ManageMy to enable carriers transitioning from legacy systems to Finys Suite to choose ManageMy as their optional front-end layer. The partnership ensures consistent, branded digital experiences across quoting, onboarding, servicing, and claims during phased migrations from legacy platforms.
- FenrismajorFenris, a provider of predictive data and AI-driven data enrichment solutions for insurance, partnered with ManageMy to bring real-time data enrichment into ManageMy's no-code agent portal platform. Fenris now exceeds one million API requests processed monthly and helps insurers deliver smarter quoting workflows with predictive prefill, risk segmentation, and conversion scoring at the point of sale.
- tranzpay.iomajorManageMy partnered with tranzpay.io, a cloud-based payments platform enabling carriers to manage inbound and outbound transactions across eCheck/ACH, SMS, credit/debit cards, and digital wallets. ManageMy embeds tranzpay.io at key points in the insurance journey — premium collection at quote and bind, billing reminders, and rapid claims payouts — within configurable end-to-end workflows.
- ReMark (North American Direct Marketing Business)coreManageMy secured ReMark's North American direct marketing business following ReMark's December 2024 takeover. ReMark's data-driven marketing and tech solutions — reaching over a billion people globally across 45+ countries — are integrated into ManageMy's MyCustomer module, enhancing carrier capabilities in customer retention, upsell, cross-sell, and campaign management. ReMark was formally part of the SCOR Group.
- SolvrayscoreManageMy and Solvrays formed a strategic partnership to combine intelligent back-end automation (powered by agentic AI) with ManageMy's no-code Deep Front-End platform. The partnership enables Life and P&C carriers to automate complex workflows (document ingestion, servicing workflows, eligibility determinations) while delivering personalized digital front-end experiences. Solvrays' AI engine handles triage, scheduling, and intelligent data routing; ManageMy renders outcomes through white-labeled web and mobile portals.
- InforcemajorInforce serves as a systems integrator (SI) partner for ManageMy and Solvrays, ensuring swift and smooth deployment of the AI-powered automation engine into carrier operations. Inforce was specifically mentioned as an implementation partner for the agentic AI partnership announced with Solvrays.
Scale indicators10 records
Recent moves7 records
Expansion highlights7 records
ManageMy competitors and assessment
Company assessmentDirect peers
- Socotra: Socotra provides a cloud-native core insurance platform (policy admin, billing, claims). It overlaps with ManageMy as a next-gen insurance platform serving P&C and life carriers, though Socotra focuses on core system modernization while ManageMy focuses on the front-end orchestration layer above legacy cores.
- Insurity: Insurity is a SaaS platform serving P&C carriers with policy administration, billing, and claims. It competes with ManageMy by offering end-to-end insurance software to mid-market and enterprise carriers, though with a more core-system-centric architecture versus ManageMy's front-end orchestration approach.
- Majesco: Majesco is a cloud insurance platform provider offering policy, billing, claims, and analytics for P&C and L&A carriers. It overlaps with ManageMy in serving mid-market carriers with digital transformation initiatives, though with a more comprehensive core-system offering.
- EIS Group: EIS Group provides a core insurance platform (PolicyCore, BillingCore, ClaimCore) used by large multi-line carriers. It competes with ManageMy at the platform layer for enterprise carriers, though EIS emphasizes core replacement while ManageMy emphasizes front-end orchestration.
Broad incumbents
- Duck Creek Technologies: Duck Creek is an established insurance core system SaaS vendor offering policy, billing, claims, and engagement solutions to P&C carriers. It overlaps with ManageMy's MySales, MyService, and MyClaims modules but competes as a broader platform replacement rather than a front-end layer.
- Guidewire: Guidewire is the dominant insurance core platform vendor for P&C carriers. Guidewire's Customer Engagement layer competes directly with ManageMy's XPerience Studio, though Guidewire typically requires deeper implementation and longer time-to-value compared to ManageMy's no-code approach.
- Vlocity (Salesforce Industries): Vlocity/Salesforce Industries provides industry cloud templates for insurance on the Salesforce platform, including agent, broker, and policyholder experiences. It competes with ManageMy's MySales and MyService modules and benefits from Salesforce's existing footprint in insurance distribution.
- Applied Systems: Applied Systems provides agency and carrier management software, including Epic for carriers. It serves the insurance distribution ecosystem with workflows for agents and brokers, partially overlapping with ManageMy's agent and broker portal offerings.
- Vertafore: Vertafore is an established insurance distribution and agency management software vendor. While focused on the agency side, its workflows and carrier connectivity tools overlap with ManageMy's broker and agent-facing portal capabilities.
Emerging players
- Snapsheet: Snapsheet offers cloud-based claims management technology, including FNOL and appraisal workflows. It is listed as a ManageMy partner logo but overlaps with ManageMy's MyClaims module as a competing claims automation point solution.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ManageMy social profiles
Digital presenceManageMy compliance and trust
Trust signalCompliance2 records
ManageMy financial estimates
Financial estimateRevenue estimate
Valuation estimate
ManageMy leadership team
Management profileNumber of profiles
Profiles15 records
ManageMy subsidiaries and ownership
Company hierarchySubsidiaries1 record
ManageMy funding detail
Funding detailFunding overview
Funding rounds3 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ManageMy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ManageMy
What does ManageMy do?
ManageMy sells a cloud-native SaaS "Deep Front-End" platform for insurance carriers that orchestrates digital sales, servicing, and claims journeys on top of carriers' existing legacy core systems. The platform is configured through a no-code engine called XPerience Studio and includes modular offerings — MySales (quoting), MyService (policyholder servicing), MyClaims (FNOL), and MyCustomer (marketing) — sold to enterprise insurance carriers and broker groups on subscription contracts.
Is ManageMy a public or private company?
ManageMy is a private company. It is classified as venture growth investor backed and is currently operating.
When was ManageMy founded?
ManageMy was founded in 2018. It employs 11 to 50 people.
Where is ManageMy based?
ManageMy is headquartered in Esher, United Kingdom, in the Europe region.
How does ManageMy make money?
One revenue line is on record: saaS Platform Subscription.
Who are ManageMy's main competitors?
Direct peers on record are Socotra, Insurity, Majesco and EIS Group. Broad incumbents are Duck Creek Technologies, Guidewire, Vlocity (Salesforce Industries), Applied Systems and Vertafore. Snapsheet is listed as an emerging player.
Does ManageMy have an API?
Yes. ManageMy provides a no-code API platform that enables carriers to configure and connect workflows, products, and digital experiences. The platform offers API integration capabilities for connecting core systems, third-party tools, and services. XPerience Studio provides a no-code configuration engine where every connection is open, flexible, and configurable. The Workflow API Builder allows teams to set up and iterate on API calls as part of live journeys with real-time testing against live or staged endpoints.
What industry is ManageMy in?
ManageMy's product category is Insurance Technology (InsurTech SaaS). Its primary akta.pro industry code is FSAGAGAB, Policy Administration, Underwriting & Rating Platforms (Core Insurance SaaS). Its NAICS code is 5132 and its SIC code is 7372.