Spot

What Spot does

Spot, operating under the legal entity Palace Inc. and backed by the AI studio All Turtles, sells an AI-powered SaaS platform for workplace incident reporting, investigation, and case management. The product is built around three integrated modules — Omnichannel Intake (a conversational chatbot that conducts text- and phone-based investigative interviews using NLP), Case Manager (automated workflows, smart case linking, and an AI case agent that handles two-way anonymous follow-up), and Analytics & Insights (trend tracking, narrative summaries, and pattern detection) — with additional solutions for whistleblowing, health and safety, security incidents, and customer complaints, plus a standalone harassment-prevention training module.

The platform is sold to enterprise and mid-market organizations through a hybrid go-to-market: self-service online signup for Case Management Pro, Case Management Unlimited, and Sexual Harassment Prevention Training, combined with field sales for enterprise deployments that include white-glove migration plans and 45-minute personalized demos. A freemium channel lets unaffiliated individuals use Spot to document incidents privately, creating a bottom-up adoption path into organizations. Revenue is generated primarily via annual or multi-year subscriptions, supplemented by training module sales and professional services for enterprise onboarding. The company is headquartered in San Francisco with offices in Berlin and London, supports English, Spanish, French, German, and Dutch, and is integrated with Okta, OneLogin, Zenefits, Workday, and Slack as well as the Deel HR platform.

Named enterprise customers include CookUnity, ASOS, and an undisclosed multi-brand holding company; Spot reports supporting 50,000+ employees and serving 10,000+ workers with 24/7 reporting globally. The company achieved SOC 2 Type 2 certification in May 2025, and operates with a notably small team of 1-10 employees.

Name

Spot

Legal name

Palace Inc.

Website

https://talktospot.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Spot (Palace Inc.) provides an AI-powered SaaS platform for workplace incident reporting, anonymous intake, and case management, serving HR, Compliance, Legal, and Security teams at enterprise and mid-market organizations across the US and EMEA.

Ownership category

akta.pro rank

Product category

Workplace Incident Management Software

NAICS

Investigation and Security Services (5616)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII) (HDAEANAG)

akta.pro secondary industries

Messaging, Chat & Live Interaction Safety (Text/Voice/Video) (BPAAALAC), Clery Act/Title IX Safety Compliance, Reporting & Case Management (EDALAEAN)

Keywords

• Workplace incident reporting
• Case management software
• Anonymous whistleblowing platform
• HR compliance technology
• AI investigation tools

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. Organization Subscriptions: Organizations pay for Spot plans (Case Management Pro, Case Management Unlimited) on subscription basis with annual or multi-year billing. Plans enable employees, members, and affiliates to access and use Spot features.
2. Training Modules: Harassment prevention training sold separately as standalone product or bundled with case management plans. Includes DEI compliance training through a DEI lens.
3. Individual Free Access: Unaffiliated individuals can use Spot for free to document incidents privately and optionally submit reports to employers or other parties. Revenue derived from converting organizations whose employees use the free version.
4. Professional Services: White-glove migration plans and implementation support for enterprise organizations transitioning to Spot platform

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Spot (legal entity: Palace Inc.) provides an AI-powered chatbot platform that captures, investigates, and manages sensitive workplace reports such as harassment, discrimination, bullying, and misconduct. The platform combines an omnichannel conversational intake (mobile app, web, and AI-answered telephone hotline), automated case management workflows, and analytics with pattern detection for HR, Compliance, Legal, and Security teams. It also offers standalone harassment prevention and DEI compliance training, and serves individual employees free of charge for private incident documentation.

Product overview

Spot is an AI-powered unified platform for workplace incident reporting and case management, built for HR, Compliance, Legal, and beyond. The core product portfolio consists of three integrated modules: Omnichannel Intake (AI-driven chatbot for capturing incident details via mobile-first platform), Case Manager (automated workflows and cross-functional case management with AI-powered investigations), and Analytics & Insights (trend tracking and risk detection). These integrate with a broader solutions suite covering HR Incident Reporting, Whistleblowing, Health & Safety, Security Incidents, and Customer Complaints. The platform also includes a telephone hotline feature and DEI Compliance Training as an add-on module. Spot is offered as a SaaS platform with optional standalone harassment prevention training, and is accessed through branded web portals for employees and an administrative dashboard for organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• Omnichannel Intake AI-driven intake system that captures incident details through a conversational chatbot, applies investigative interviewing methods, and generates audit-ready reports via mobile-first, web, and telephone channels available 24/7 to frontline teams.
• Case Manager Adaptive case management platform with automated workflows, cross-functional visibility, AI-powered investigations, smart case linking, pattern detection, and clear comprehensive summaries for all case types.
• Analytics & Insights AI-powered analytics dashboard that pinpoints emerging risks, reveals trends, delivers narrative summaries, and provides live investigation metrics for organizational decision-making.
• DEI Compliance Training DEI compliance and harassment prevention training delivered through an anonymous survey/learning lens, covering workplace conduct, discrimination awareness, and privacy-preserving batch survey responses; available standalone or bundled with case management plans.

Quantifiable outcome

• 70% of workplace harassment and discrimination goes unreported according to EEOC estimates

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability8 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• DeelcoreChannel Partner/ Reseller/ Distributor · 1 April 2023Spot partnered with Deel, a global HR platform, enabling Deel customers to access Spot's incident reporting and case management capabilities through the Deel ecosystem. This partnership expands distribution to Deel's global workforce management customers.
• OktacoreTechnology or IntegrationIntegration with Okta for single sign-on (SSO) and employee information synchronization for organizations using Okta as their identity provider.
• OneLogincoreTechnology or IntegrationIntegration with OneLogin for single sign-on (SSO) and employee information synchronization for organizations using OneLogin as their identity provider.
• ZenefitscoreTechnology or IntegrationIntegration with Zenefits HR platform to sync employee information for training purposes.
• All TurtlescoreOthersSpot is funded by and built out of All Turtles, an AI studio based in San Francisco, Tokyo, and Paris. All Turtles serves as the parent company and strategic backer for Spot's development.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• NAVEX: NAVEX is the leading ethics and compliance SaaS platform, offering whistleblower hotlines, case management, policy management, and training. It is the most direct competitor to Spot in workplace incident reporting and case management, with a much larger enterprise footprint.
• AllVoices: AllVoices provides an employee feedback and incident reporting platform that enables anonymous reporting of workplace issues to employers. It targets a similar HR buyer and overlaps significantly with Spot's freemium-to-enterprise motion.
• Workiva: Workiva is a cloud platform for compliance, risk, and ESG reporting. While broader than Spot, its incident management and case management capabilities overlap with Spot's compliance use case for enterprise customers.
• People Intouch (SpeakUp): People Intouch operates the SpeakUp whistleblower hotline and case management service for European and global organizations. It is a direct competitor in compliance-driven reporting with multilingual capabilities similar to Spot's.
• Syntrio: Syntrio is an ethics and compliance solutions provider offering hotline services, case management, and training. It targets mid-market and enterprise buyers in the same regulatory-driven use cases that Spot addresses.
• EQS Group: EQS Group provides a comprehensive ethics and compliance platform including whistleblower hotlines, case management, and policy management. It serves European enterprises with GDPR-focused compliance workflows, directly overlapping with Spot's European footprint and HR/Compliance buyer base.
• Vault Platform: Vault Platform is an AI-driven workplace misconduct reporting and case management tool that targets large enterprises. Like Spot, it emphasizes employee experience, anonymous two-way communication, and analytics-driven insights, making it one of the closest direct competitors.

Broad incumbents

• CultureAmp: CultureAmp is a broader employee experience platform covering engagement surveys, performance, and DEI. Its DEI and feedback products overlap with Spot's harassment prevention training and incident reporting use cases for HR buyers.
• Workday: Workday is a broad HCM and enterprise software incumbent. Spot has a custom integration with Workday for employee data sync, indicating overlap as both target HR buyers, although Workday is a horizontal platform rather than a specialist in incident reporting.
• ServiceNow: ServiceNow's HR Service Delivery module competes for HR case management budgets. While broader than Spot, it is frequently evaluated alongside dedicated compliance and incident reporting tools in enterprise procurement.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/talk2spot
• YouTubeyoutube.com/@spot3066
• LinkedInlinkedin.com/company/talktospot
• Instagraminstagram.com/talk2spot

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Spot