Paradigm
Paradigm is a privately-held vertical SaaS provider that exclusively serves the building products industry with CPQ, ERP, and in-home selling software for window and door manufacturers, dealers, retailers, and contractors.
- Company typePrivate
- Founded1999
- HeadquartersMiddleton, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What Paradigm does
Paradigm (legal entity WTS Paradigm, LLC) is a privately-held vertical SaaS company that exclusively serves the building products industry, with deepest penetration in windows, doors, siding, and related complex building products. The company has operated since the late 1990s and is headquartered in Middleton, Wisconsin, with additional offices in Fennimore (WI), Denver (CO), and Irving (TX), and is staffed at 251–500 employees. Paradigm's platform is built around three interlocking core products: Paradigm Omni (CPQ/configure-price-quote software supporting omni-channel selling across online, in-home, in-store, and dealer channels), Paradigm Nexus (ERP software covering production planning, inventory, manufacturing execution, shipping, and billing), and Paradigm Vendo (an in-home selling application for home improvement contractors). Around these cores, Paradigm sells a portfolio of add-on modules — Paradigm View (AI-driven home visualization), Paradigm Insights (BI/reporting), Paradigm Safeguard (automated catalog testing), Paradigm Delivery (proof of delivery), Paradigm Production Planning, Paradigm Finance (POS financing via Momnt), Paradigm Payments, the free Base Camp sync utility, and Paradigm Drafting professional services — creating a platform-plus-modules monetization architecture.
The company makes money primarily through recurring SaaS subscriptions for Omni, Nexus, and Vendo (delivered as a managed cloud service with software, updates, security, disaster recovery, and application support bundled in), supplemented by subscription add-on modules, implementation/professional services, and a small free utility tier (Base Camp) that anchors dealer workflow integration. Go-to-market is sales-led and enterprise-oriented, with 'Schedule a Demo' CTAs targeting manufacturers, distributors, dealers, lumberyards, retailers, and contractors. The customer base spans tier-1 manufacturers (Andersen, Pella, Marvin, Masonite, Therma-Tru, Simpson Door), big-box retailers (Home Depot, Lowe's, Menards), and the largest US building products distributor (Builders FirstSource, also a strategic partner), alongside a long tail of dealers, lumberyards, remodelers, and home improvement contractors. Distribution is hybrid: direct enterprise sales combined with a channel model in which manufacturers push product catalogs down to their dealer networks through the platform. No revenue, funding, or valuation figures are disclosed in public source material; there is no parent company, and the entity operates as an independent Wisconsin LLC.
Paradigm firmographics
Firmographics- Name
- Paradigm
- Legal name
- WTS Paradigm, LLC
- Website
- https://myparadigm.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Paradigm is a privately-held vertical SaaS provider that exclusively serves the building products industry with CPQ, ERP, and in-home selling software for window and door manufacturers, dealers, retailers, and contractors.
- Ownership category
- akta.pro rank
Paradigm industry classification
Industry- Product category
- Vertical Software (Building Industry)
- NAICS
- Software Publishers (51321), Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Industry-Specific Low-Code Platforms (Vertical App Platforms) (HDAEAKAL)
Keywords
Where Paradigm is headquartered
LocationHeadquarters
- HQ city
- Middleton
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Paradigm business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Software Subscriptions: Cloud-based software subscriptions for CPQ (Paradigm Omni), ERP (Paradigm Nexus), and in-home selling (Paradigm Vendo) solutions. Sold as managed services with software, updates, security, disaster recovery, and application support included.
- Product Add-ons and Modules: Optional add-on modules that enhance core products including Paradigm Safeguard, Paradigm View, Paradigm Insights, Paradigm Delivery, Paradigm Finance, and Paradigm Payments. Can be added at any time.
- Professional Services: Implementation services, customer success support, and professional services including drafting services and training programs. Each customer is assigned a professional services team.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Free desktop application for existing customers |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
Paradigm product offering
Product offeringCore offering
Paradigm provides a cloud-native software platform exclusively serving the building industry, centered on three core products: Paradigm Omni (CPQ/quoting), Paradigm Nexus (ERP for manufacturers and distributors), and Paradigm Vendo (in-home selling app for contractors). The platform enables omni-channel selling, complex product configuration, production planning, delivery tracking, and integrated payments and financing for window, door, and building product companies.
Product overview
Paradigm is a software company serving the building industry with a platform-plus-modules architecture centered on three core products: Paradigm Omni (CPQ/quoting software), Paradigm Nexus (ERP software), and Paradigm Vendo (in-home selling app). These three platforms work together as an integrated ecosystem—Omni handles quoting and sales across all channels, Nexus manages manufacturing operations and builds on Omni for seamless order-to-production workflow, and Vendo extends Omni's product catalogs for in-home sales by contractors. The portfolio includes multiple add-on modules: Paradigm View (AI-powered home visualization), Paradigm Insights (business intelligence reporting), and Paradigm Safeguard (automated testing) are add-ons for Omni; Paradigm Delivery (proof of delivery) and Paradigm Production Planning are add-ons for Nexus; Paradigm Finance (point-of-sale financing) and Paradigm Payments (payment processing) are add-ons for Vendo. Additional offerings include Paradigm Base Camp (free sync/update utility for customers) and Paradigm Drafting (professional drafting services).
Differentiator
Problem solved
Functional benefit
Brands
- Paradigm Omni: CPQ (Configure, Price, Quote) software solution for quoting complex building products across multiple sales channels including online, in-home, in-store, and dealer networks.
- Paradigm Nexus
- Paradigm Vendo
- Paradigm Safeguard
- Paradigm View
- Paradigm Insights
- Paradigm Finance
- Paradigm Payments
- Paradigm Delivery
- Paradigm Production Planning
- myBLDR
- Paradigm Drafting
- Base Camp
Products and services
- Paradigm Omni Cloud-based Configure, Price, Quote (CPQ) solution for quoting complex building products such as windows and doors. Supports omni-channel selling across online, in-home, in-store, and dealer channels with product configuration, pricing, technical drawings, visualizations, and BOM generation.
- Paradigm Nexus ERP software tailored for window and door manufacturers and distributors, covering production planning, inventory management, purchasing, manufacturing execution, shipping, and billing. Integrates with Paradigm Omni for seamless operations.
Quantifiable outcome
- Quoting errors cost window and door manufacturers millions annually - Paradigm CPQ solutions help eliminate these errors
- +3 more outcomes
Companies that use Paradigm
Customer profileNamed customers14 records
Segments6 records
Ideal customer profiles4 records
Paradigm technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability6 records
Feature11 records
Paradigm partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- BoschcoreParadigm Vendo integrated with Bosch Bluetooth-enabled laser measurement tools (Blaze series). Allows contractors to automatically transfer measurements from Bosch laser measuring devices to Paradigm Vendo for accurate product configuration and quoting. Includes compatibility with GLM165-27C, GLM165-27CG, and GLM400CL models.
- MomntcoreMomnt provides the financing technology powering Paradigm Finance, a mobile-friendly point of sale financing solution. Enables instant financing options for customers at point of sale through Paradigm Vendo.
- Builders FirstSourcecoreStrategic partnership with Builders FirstSource, a major building products distributor. Paradigm is included in Builders FirstSource Digital Tools Home Configure Catalog. Hosts joint annual conference. Gayatri Narayan serves as President of Technology & Digital Solutions for both Builders FirstSource and Paradigm.
- Window & Door Manufacturer AssociationminorIndustry association partner listed as trusted industry partner on Paradigm website.
- World Millwork AllianceminorIndustry association partner listed as trusted industry partner on Paradigm website.
- National Glass AssociationminorIndustry association partner listed as trusted industry partner on Paradigm website.
- Fenestration CanadaminorIndustry association partner listed as trusted industry partner on Paradigm website.
- Northwestern Lumber AssociationminorIndustry association partner listed as trusted industry partner on Paradigm website.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Paradigm competitors and assessment
Company assessmentDirect peers
- Configure One: Configure One is a CPQ (Configure, Price, Quote) software provider specializing in complex, configurable products - directly comparable to Paradigm Omni. Both serve manufacturers with rules-based product configuration and quoting workflows for make-to-order and engineer-to-order products.
- KBMax: KBMax (now part of Aurigo Software) provides CPQ and product configurator solutions for complex manufactured products, including building components. Directly comparable to Paradigm Omni in targeting manufacturers selling configurable products through dealer networks.
Broad incumbents
- Epicor: Epicor offers industry-specific ERP and CPQ solutions for building products, lumber, and construction supply manufacturers. Overlaps with Paradigm Nexus and Paradigm Omni but serves a broader manufacturing footprint including industries beyond building products.
- Salesforce CPQ: Salesforce CPQ (formerly SteelBrick) provides configure-price-quote capabilities that compete with Paradigm Omni at the high end. As a horizontal platform with broader CRM reach, Salesforce represents both a competitor and a potential integration partner.
- Procore: Procore is a leading construction management platform serving builders, contractors, and specialty trades. While focused on project execution rather than manufacturing CPQ/ERP, it represents an adjacent platform that could expand into building product configuration workflows.
- Viewpoint (Trimble): Viewpoint, now part of Trimble, provides ERP and construction management software for contractors and specialty trades. Comparable to Paradigm as a vertical-focused software platform serving the building industry, though more weighted toward project execution than product configuration.
- Acumatica: Acumatica provides cloud ERP with construction and distribution editions that overlap with Paradigm Nexus. It targets mid-market building products distributors and manufacturers, directly competing for similar customer segments.
Regional players
- Jonas Construction Software: Jonas Construction Software provides ERP and accounting solutions for construction contractors in North America. Comparable to Paradigm in serving building industry back-office workflows, though more focused on general contractors than product manufacturers.
- Foundation Software: Foundation Software provides construction accounting, payroll, and project management solutions for contractors. Comparable to Paradigm in serving the building industry with vertical-specific back-office software, primarily US-focused.
Emerging players
- Conga: Conga (formerly CallidusCloud CPQ) provides configure-price-quote and document automation solutions. Comparable to Paradigm Omni's CPQ capabilities, particularly for manufacturers selling configurable products, with growing vertical specialization.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Paradigm social profiles
Digital presenceParadigm financial estimates
Financial estimateRevenue estimate
Valuation estimate
Paradigm leadership team
Management profileNumber of profiles
Profiles7 records
Paradigm funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Paradigm M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Paradigm
What does Paradigm do?
Paradigm provides a cloud-native software platform exclusively serving the building industry, centered on three core products: Paradigm Omni (CPQ/quoting), Paradigm Nexus (ERP for manufacturers and distributors), and Paradigm Vendo (in-home selling app for contractors). The platform enables omni-channel selling, complex product configuration, production planning, delivery tracking, and integrated payments and financing for window, door, and building product companies.
Is Paradigm a public or private company?
Paradigm is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Paradigm founded?
Paradigm was founded in 1999. It employs 251 to 500 people.
Where is Paradigm based?
Paradigm is headquartered in Middleton, United States, in the North America region.
How does Paradigm make money?
Three revenue lines are on record. SaaS Software Subscriptions are the primary driver. The others are product Add-ons and Modules and professional Services.
Who are Paradigm's main competitors?
Direct peers on record are Configure One and KBMax. Broad incumbents are Epicor, Salesforce CPQ, Procore, Viewpoint (Trimble) and Acumatica. Regional players are Jonas Construction Software and Foundation Software. Conga is listed as an emerging player.
Does Paradigm have an API?
Yes. Paradigm Omni includes API capabilities for managing data and integrating with customer systems. The API enables data management, system integration, and connectivity with existing technology stacks.
What industry is Paradigm in?
Paradigm's product category is Vertical Software (Building Industry). Its primary akta.pro industry code is HDAEAKAL, Industry-Specific Low-Code Platforms (Vertical App Platforms). Its NAICS code is 51321 and its SIC code is 7372.