Segra

What Segra does

Segra is one of the largest independent fiber network companies in the United States, operating an owned infrastructure of 45,000+ fiber route miles across 24 states with 700,000+ on-net and near-net buildings, 23 owned PoPs and data centers, and 9,000+ connected tower locations. Founded in 1897 and headquartered in Charlotte, North Carolina, the company is wholly owned by Cox Communications (a subsidiary of Cox Enterprises) and employs more than 1,200 people. Its core product portfolio spans dark fiber, Ethernet access (E-LINE, E-TREE, E-LAN at 5 Mbps to 400 Gbps), Dedicated Internet Access, SD-WAN, Wavelengths up to 400G, 5G wireless failover (EdgeLync), DDoS protection, managed firewall, colocation across seven data center facilities, and cloud connectivity (Express Cloud Connect to AWS, Azure, Google Cloud, and Salesforce). In April 2026 it launched SkyVoice, a unified cloud communications platform with integrations to Salesforce, Microsoft Teams, Zendesk, NetSuite, and HubSpot.

Name

Segra

Legal name

Segra

Website

https://segra.com

Company type

Private

Founded year

1897

Operating status

Operating

Headcount range

251–500 employees

Short description

Segra is one of the largest U.S. independent fiber network operators, owning 45,000+ route miles across 24 states and serving 30,000+ enterprise, wholesale carrier, government, healthcare, education, and hyperscale customer sites with connectivity, voice, cybersecurity, cloud, and colocation services.

Ownership category

akta.pro rank

Product category

Telecommunications / Fiber Network Connectivity

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171), All Other Telecommunications (5178)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

akta.pro secondary industries

Wholesale Wavelength, Spectrum & Dark Fiber Providers (IRU/Leases) (HDAIALAI), Multi-Site Enterprise Connectivity Bundles (Hybrid WAN/MPLS+Internet) (HDAIAFAL), Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF), Wholesale ISPs & Bandwidth Resellers (Bulk Transit/Last-Mile) (HDAIADAC)

Keywords

• Fiber network services
• Dedicated internet access
• Managed cybersecurity services
• Cloud connectivity solutions
• Unified communications platform

Headquarters

HQ city

Columbia

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Connectivity Services: Recurring revenue from dark fiber, Ethernet access, dedicated internet, wavelengths, and SD-WAN services. Pricing based on bandwidth capacity and service requirements, typically contracted on multi-year terms.
2. Voice Services: Recurring revenue from SkyVoice (unified communications), Digital Voice (SIP Trunking, PRI, Analog), and POTS alternatives (SkyFax, Dynamic Line). Monthly service fees per user or per line.
3. Cybersecurity Services: Recurring revenue from DDoS protection and managed firewall services. Ongoing security monitoring and threat management.
4. Cloud Connectivity: Revenue from Express Cloud Connect providing dedicated private connections to cloud providers (AWS, Salesforce, Microsoft Azure, Google Cloud).
5. Colocation & Data Centers: Revenue from traditional colocation and data center services. Options include half rack, full rack, caged and uncaged configurations. SOC 1 and SOC 2 compliant facilities.
6. EdgeLync Wireless: Revenue from 5G/LTE wireless failover solutions as primary or backup connectivity. Carrier-agnostic service with multiple carrier support.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Segra sells wholesale and enterprise-grade connectivity over its owned fiber network, including dark fiber, Ethernet access, Dedicated Internet Access, Wavelengths, and SD-WAN, along with cybersecurity (DDoS protection and managed firewall), voice (SkyVoice unified communications, Digital Voice SIP/PRI, POTS alternatives), dedicated cloud connectivity to AWS/Azure/Google Cloud/Salesforce, and colocation across seven data centers. Services are delivered to businesses, carriers, government, healthcare, and education customers across 24 states on multi-year contracts.

Product overview

Segra is a fiber network company offering a comprehensive suite of connectivity, cybersecurity, voice, cloud, and colocation solutions. The core offering centers on dark fiber, Ethernet Access, Dedicated Internet Access, SD-WAN, Wavelengths, and colocation services delivered over an owned fiber infrastructure spanning 45K+ fiber route miles across 24 states. Voice solutions are anchored by SkyVoice, a unified communications platform, complemented by Digital Voice (SIP Trunking, PRI, Analog) and POTS Alternatives (SkyFax, Dynamic Line). Cloud connectivity is provided through Express Cloud Connect with direct integrations to AWS, Azure, Google Cloud, and Salesforce. Cybersecurity offerings include DDoS Protection and managed Firewall services. EdgeLync provides 5G wireless failover for connectivity resilience.

Differentiator

Problem solved

Functional benefit

Brands

• SkyVoice: Unified cloud communications platform integrating voice, collaboration, and contact center capabilities into a single intelligent environment.
• EdgeLync
• Digital Voice
• SkyFax
• Dynamic Line
• Segra Colocation & Data Centers

Products and services

• Dark Fiber Non-lit point-to-point fiber service providing complete operational control and ownership of a fully dedicated, private network infrastructure. Supports virtually unlimited bandwidth controlled by the customer's electronics, with low-latency secure connectivity. Targeted at enterprises, carriers, and wholesale customers.
• Ethernet Access Layer 2 Ethernet service with three architecture choices — E-LINE (Point-to-Point), E-TREE (Point-to-Multi-Point hub-and-spoke), and E-LAN (Multi-Point-to-Multi-Point). Speeds range from 5 Mbps to 400 Gbps, for organizations requiring reliable connectivity between two or more locations for file sharing, data backup, and video.
• Dedicated Internet Access (DIA) Business-only fiber internet with guaranteed bandwidth delivered over dedicated fiber without oversubscription. Synchronous upload/download speeds from 10 Mbps to 100+ Gbps, with direct peering to top transit and caching providers, for businesses requiring mission-critical internet access.
• SD-WAN Software Defined Wide Area Network solution that reduces network complexity and delivers efficient WAN management. Provides single-pane-of-glass network management with automatic failover and bandwidth prioritization, with speeds from 100 Mbps to 5 Gbps.
• Wavelengths Dedicated wavelength service providing 10 Gbps to 100+ Gbps circuit speeds with 10G, 100G, and 400G options. Designed for high-bandwidth applications including storage networking, real-time financial transactions, and cloud connectivity with diverse route options and minimal latency.
• EdgeLync 5G wireless failover solution providing automatic backup connectivity when primary networks are disrupted. Carrier-agnostic design with dual SIM support from different wireless carriers, no data overages, and automatic failover/failback switching for sites requiring resilient connectivity.
• DDoS Protection Distributed Denial of Service protection providing security and performance against volumetric attacks. Offers traffic scrubbing that diverts and neutralizes malicious activity via multi-layered L3-L4 filtering while allowing legitimate traffic to flow uninterrupted, for organizations needing active mitigation.
• Managed Firewall Managed hosted and premise-based firewall solution delivering security and agility to prevent cybercrime. Monitored and managed around the clock with threat-ready posture, AI-driven security models, and tailored security policies for organizations that lack dedicated security operations teams.
• SkyVoice Unified cloud communications platform bringing together calling, chat, video meetings, business texting, file sharing, file storage, and contact center capabilities. Backed by Segra's business-only fiber network with over 100 calling features, AI enhancements, and native integrations to Salesforce, Microsoft Teams, Zendesk, NetSuite, and HubSpot for business customers.
• Digital Voice IP-based voice solution including Analog, SIP Trunking, and PRI options. Provides enhanced audio quality via modern codecs and HD voice technology, designed for organizations modernizing away from legacy telephony.
• POTS Alternatives Internet-based alternatives to traditional POTS technology. Includes SkyFax (cloud fax solution for consolidating multiple fax workflows) and Dynamic Line (POTS copper line alternative with 24-hour battery backup and intelligent failover for devices such as alarm panels).
• Express Cloud Connect Dedicated private Layer 2 Ethernet connection directly linking customers to cloud service providers. Provides geographically diverse and redundant connections to AWS, Microsoft Azure, Google Cloud, and Salesforce, replacing inconsistent public internet with fast, symmetrical, and secure enterprise cloud connectivity.
• Colocation & Data Center Services Secure operating environment for locating servers, storage devices, and networking hardware across seven Segra-owned data center facilities in Charlotte (Two), Kannapolis, Raleigh, and Winston-Salem. Offers half rack, full rack, caged and uncaged configurations, multiple diverse high-speed connectivity options, direct fiber footprint access, and advanced physical and electronic security for compliance-sensitive workloads.

Quantifiable outcome

• Network capacity expansion through acquisition of Everstream's St. Louis fiber network adding nearly 1,000 route miles
• +1 more outcomes

Named customers12 records

Segments13 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability2 records

Feature8 records

Partnerships

Twelve partnerships are on record, tiered major, core and minor.

• City of Temple, TexasmajorStrategic or Co-development Partner · 23 September 202410-year agreement to deliver dark and lit fiber-optic services that strengthen municipal connectivity and improve resiliency across the city's operations.
• ServiceNowcoreTechnology or Integration · 26 February 2024Selected ServiceNow as the platform for Segra's digital business transformation initiative.
• Swim Across America - CharlotteminorGTM or Marketing Partner · 14 June 2023Official sponsor of Swim Across America - Charlotte Open Water Swim, co-hosting Kickoff Breakfast for the business community.
• DISH NetworkmajorStrategic or Co-development Partner · 4 August 2022Completed initial broadband build for DISH's 5G network, launching service across more than 500 towers located in critical sites in less than one year.
• ACS Cloud PartnerscoreChannel Partner/ Reseller/ DistributorChannel partner recommending Segra fiber internet and telecommunications services since 2016. Praised for uninterrupted fast dedicated fiber internet with first-class support.
• FCS CommunicationscoreChannel Partner/ Reseller/ DistributorChannel partner since 2016 providing Segra services in markets where Segra fiber is available. Reports first-class support and extreme efficiency.
• IQ WiredcoreChannel Partner/ Reseller/ DistributorChannel partner valuing collaboration with Segra due to shared 'customer first' mindset. Segra is proactive and responsive to both partner and client needs.
• TelaruscoreChannel Partner/ Reseller/ DistributorMajor technology services distributor representing Segra in their partner ecosystem.
• InteliSyscoreChannel Partner/ Reseller/ DistributorTechnology services marketing company and channel partner offering peer-to-peer networking and industry insights.
• American Business PhonescoreChannel Partner/ Reseller/ DistributorChannel partner recommending Segra for years. Customers report reliable, easy to work with service with top-notch customer service.
• AvantcoreChannel Partner/ Reseller/ DistributorTechnology services distributor and channel partner in Segra's network.
• Open BroadbandminorStrategic or Co-development PartnerPartnership to connect underserved areas with broadband access.

Scale indicators12 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Frontier Communications: Large incumbent fiber/copper operator serving residential and enterprise customers with broadband, Ethernet, and voice. Overlaps with Segra in enterprise fiber and DIA but operates at much broader scale.
• WideOpenWest (WOW!): Regional cable/broadband operator serving SMB and enterprise customers with internet, voice, and managed services. Overlaps with Segra in business-grade internet and voice but is cable-based rather than fiber-deep.

Emerging players

• MetTel: Enterprise communications and managed network services provider offering SD-WAN, UCaaS, and cloud connectivity. Comparable on the managed services and enterprise UCaaS/connectivity overlap with Segra.
• TPx Communications: Managed services provider focused on UCaaS, managed IT, and connectivity for SMB and mid-market. Comparable on managed services, SD-WAN, and voice dimensions of Segra's portfolio.

Direct peers

• Lumen Technologies: National fiber and wavelength provider offering enterprise Ethernet, DIA, wavelengths, SD-WAN, UCaaS, and managed services. Directly comparable to Segra across core product lines, with broader geographic reach.
• Consolidated Communications: Fiber-rich operator delivering enterprise connectivity, SD-WAN, UCaaS, and managed services to mid-market and enterprise customers. Comparable in product breadth and customer segmentation.
• Crown Castle: Owns and operates extensive U.S. fiber and tower infrastructure serving carriers, hyperscalers, and enterprises. Comparable on the fiber/transport and carrier/wholesale dimensions of Segra's business.
• Windstream: Enterprise-focused fiber and managed services provider offering SD-WAN, UCaaS, wavelengths, and dedicated internet. Closely comparable to Segra's enterprise connectivity and managed services portfolio.
• Zayo Group: Privately held fiber operator offering dark fiber, wavelengths, Ethernet, and managed services to enterprise and wholesale customers. Closely comparable to Segra's mix of lit and dark fiber plus carrier/wholesale business.
• Lightpath (Altice USA): Owned fiber network providing Ethernet, wavelengths, internet, and dark fiber to enterprise and carrier customers. Comparable regional fiber operator with similar product mix to Segra.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/gosegra

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Segra