American Business Phones

What American Business Phones does

American Business Phones is a privately held systems integrator headquartered at 640 19th Street, Des Moines, Iowa, founded circa 1981-1982. The company delivers a coordinated portfolio of business technology solutions spanning business phone systems (VoIP/PBX via Sangoma Switchvox and IP phones from Poly, Grandstream, Toshiba, Fanvil), video surveillance (Hanwha Vision IP/AI cameras, NDAA-compliant), access control (infinias, Hartmann, biometric readers), computer networking (HPE switches, SonicWall firewalls, Cambium wireless), structured cabling and fiber splicing (Corning, Superior Essex, AFL), video conferencing, paging/clocks/bells (Algo, Bogen, Valcom, Viking), and carrier services (Lumen, Aureon, Metronet, Windstream, SIPStation). It also offers Quicklert, a mass-notification and incident management sub-brand, and integrates Triton smart sensors for school safety.

The firm operates as a multi-product regional integrator rather than a unified SaaS platform; revenue is generated through hardware sales, project-based installation and professional services, structured cabling work, and recurring/managed carrier services. Pricing is custom and quote-based, anchored by free consultations and on-site surveys. The go-to-market is consultative direct sales with inside-sales phone/web lead capture and field site visits, targeting Iowa-based education (K-12 and higher education), government and municipalities, healthcare, and SMB/enterprise buyers. Customer testimonials indicate long-tenured relationships (20+ years) and reliance on ABP as a go-to vendor across phone, cabling, security, and networking needs.

The company is founder/management-owned, with no disclosed institutional investors, no funding events, no M&A history, and no public leadership changes. NDAA-compliance certification on its surveillance line and content marketing centered on Iowa school safety regulations suggest a deliberate posture toward regulated, compliance-driven demand within its existing verticals. Geographic reach remains concentrated in the Des Moines metro and broader Iowa region under the 'ABP' trade name.

Name

American Business Phones

Legal name

American Business Phones

Website

https://americanbusinessphones.com

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

11–50 employees

Short description

American Business Phones is a privately held Des Moines-based systems integrator, founded in 1982, that delivers integrated phone systems, video surveillance, access control, networking, structured cabling, paging, video conferencing, and carrier services to schools, government, healthcare, and SMB customers across Iowa.

Ownership category

akta.pro rank

Headquarters

HQ city

Des Moines

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Phone Systems & Equipment Sales: Sale of business phone systems, IP phones, PBX hardware, and related equipment from manufacturers including Sangoma, Poly, Grandstream, and Toshiba. Includes both one-time hardware purchases and associated licensing.
2. Security Systems & Surveillance: Sale and installation of video surveillance cameras, access control systems, and related security infrastructure. Includes cameras from Hanwha and access control components.
3. Installation & Professional Services: Professional installation, configuration, and deployment services for all technology solutions including phone systems, networking equipment, surveillance, and structured cabling.
4. Structured Cabling & Fiber Splicing: Design and installation of structured cabling systems including UTP (CAT5e, CAT6, CAT6A, CAT7), fiber optics, and coaxial cables. Uses state-of-the-art Fiber Fusion Splicing equipment.
5. Carrier Services & Connectivity: Partnership with multiple telecom carriers to provide SIP trunking, fiber optic internet, coaxial connections, cloud backup, DDoS mitigation, and SD-WAN services. Acts as intermediary between carriers and end-business customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

American Business Phones is a systems integrator that sells, installs, and supports business phone systems, video surveillance, access control, computer networking, structured cabling, video conferencing, paging/bells/clocks, and carrier connectivity services. The company provides consultative on-site assessments, professional installation, and managed services for businesses, schools, healthcare facilities, and government entities, primarily in the Des Moines, Iowa region.

Product overview

American Business Phones is a technology solutions provider offering a coordinated portfolio of communication, security, and networking products and services for businesses, schools, healthcare facilities, and government institutions. The offering operates as a multi-product managed services portfolio rather than a single unified platform. The core products include Phones (business phone systems with auto-attendant, call forwarding, voicemail-to-email, and conference calling), Quicklert (a mass notification and incident management platform), Video Surveillance (HD/IP/PTZ/AI cameras with monitoring), Access Control (gate entry, biometric readers, CCTV), Computer Networking (firewalls, switches, access points), Structured Cabling & Fiber Splicing, Video Conferencing (with end-to-end encryption), Paging-Clocks-Bells systems, and Carrier Services (SIP Trunking, Fiber Internet, SD-WAN). These products work together to provide comprehensive business technology solutions from 1982, with the Quicklert platform serving as a central communication and safety orchestration layer across the hardware and connectivity infrastructure.

Differentiator

Problem solved

Functional benefit

Brands

• Quicklert: Emergency notification and mass communication platform for streamlining communication and enhancing safety within organizations, featuring mass notifications, incident management, and real-time monitoring.
• Triton Sensors

Products and services

• Business Phone Systems Business phone systems equipped with advanced features such as auto-attendant, call forwarding, voicemail-to-email, and conference calling, designed for seamless scalability and integration with existing systems. Targeted at organizations needing reliable voice communications.
• Quicklert Mass Notification Platform A comprehensive communication and safety platform offering mass notifications, incident management, and real-time monitoring for businesses, schools, hospitals, and institutions to stay connected and respond effectively in any situation.
• Video Surveillance Systems State-of-the-art security cameras and monitoring systems providing high-definition video, real-time alerts, and remote access. Includes HD cameras, IP cameras, PTZ cameras, micro cameras, board cameras, hidden cameras, 360-degree cameras, doorbell cameras, and AI cameras, along with monitors and recorders. NDAA-compliant for government and defense-adjacent buyers.
• Access Control Systems Security systems that identify, authenticate, and authorize individuals entering buildings or secure areas. Includes gate entry systems, biometric readers (handprints, fingerprints, iris), and CCTV camera systems for facial recognition and vehicle number plate recognition.
• Computer Networking Network design, installation, and maintenance services including firewalls, switches (managed and unmanaged), and access points that enable device connectivity to wireless networks and extend bandwidth for multiple device support.
• Structured Cabling and Fiber Splicing Properly designed and installed cabling systems utilizing state-of-the-art Fiber Fusion Splicing for multi-mode and single-mode fiber. Services include UTP/STP twisted pair cables (CAT5e, CAT6, CAT6A, CAT7), fiber optics, coaxial, and HDMI infrastructure.
• Video Conferencing Solutions Video conferencing solutions enabling businesses to connect seamlessly with teams, clients, and partners from anywhere. Features include easy setup, join, and management with advanced security such as end-to-end encryption, secure authentication, and privacy controls.
• Paging, Clocks, and Bells Systems Facility communication solutions including clear paging systems, synchronized clocks, and bell systems that maintain punctuality and order. Designed for schools, offices, and factories, with seamless integration into existing infrastructure.
• Carrier Connectivity Services Connectivity solutions through carrier partnerships including SIP Trunking, Fiber Optic Internet (10 Mbps up to 1 gig per second), Coaxial connections, Cloud Backup, Cloud Security/DDoS Mitigation, and SD-WAN services.

Quantifiable outcome

• Schools have reported improved communication among staff and better engagement with parents and guardians after upgrading phone systems

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

22 partnerships are on record, tiered core and major.

• Lumen TechnologiescoreTechnology or IntegrationLumen Technologies is one of the carrier partners that American Business Phones works with to provide connectivity services including voice, data, and internet solutions to business customers.
• CenturyLink/LumencoreTechnology or IntegrationCarrier partnership for providing business connectivity and communication services to customers in the Iowa region.
• AureoncoreTechnology or IntegrationIowa-based telecom carrier partner providing connectivity services, well-suited for regional business customers.
• MetronetmajorTechnology or IntegrationFiber optic internet service provider partnership offering high-speed business connectivity solutions.
• Windstream EnterprisemajorTechnology or IntegrationEnterprise connectivity and communication services partner offering SD-WAN, network solutions, and unified communications.
• SIPStationcoreTechnology or IntegrationSIP trunking provider enabling the elimination of physical phone company connections and pay-per-line pricing model.
• Hanwha VisioncoreTechnology or IntegrationAmerican Business Phones offers Hanwha camera systems as their preferred video surveillance solution, featuring high-resolution imaging, night vision, smart motion detection, and advanced features like facial recognition for school security applications.
• SangomacoreTechnology or IntegrationSangoma (including Digium/Switchvox) is a key VoIP and PBX technology partner providing phone systems, IP phones, and Switchvox software for business communications solutions.
• CorningmajorTechnology or IntegrationFiber optic cable manufacturer providing high-speed networking solutions for structured cabling installations.
• Superior EssexmajorTechnology or IntegrationLeading manufacturer of communications cable and accessory products including voice and data cabling (CAT5e, CAT6, CAT6A, CAT7).
• AFLmajorTechnology or IntegrationFiber optic cable and accessories manufacturer supporting fiber splicing and termination services.
• HPE (Hewlett Packard Enterprise)majorTechnology or IntegrationNetworking equipment partner providing switches, servers, and enterprise networking solutions for business customers.
• SonicWallmajorTechnology or IntegrationCybersecurity partner providing firewall solutions for network security and threat protection.
• Cambium NetworksmajorTechnology or IntegrationWireless networking equipment partner providing Wi-Fi access points and wireless network infrastructure.
• infiniascoreTechnology or IntegrationAccess control software and hardware partner providing integrated access control solutions for security applications.
• HartmannmajorTechnology or IntegrationAccess control hardware partner providing secure entry solutions for building access management.
• FanvilmajorTechnology or IntegrationIP phone and paging equipment manufacturer for business communication solutions.
• AlgomajorTechnology or IntegrationPaging and notification equipment partner providing IP speakers and alerting solutions.
• BogenmajorTechnology or IntegrationPaging, bells, and signaling equipment manufacturer for facility communication systems.
• Viking ElectronicsmajorTechnology or IntegrationCommunication equipment manufacturer providing phone systems and paging products for business and security applications.
• ValcommajorTechnology or IntegrationPaging and intercom system manufacturer for facility-wide communication solutions.
• Triton SensorscoreTechnology or IntegrationTriton Sensors are offered as part of American Business Phones' school safety solutions, providing vape/THC detection, aggression monitoring, cell phone detection, and air quality monitoring with real-time alerting capabilities.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• RingCentral: Cloud-based UCaaS/CCaaS platform increasingly replacing premise PBX. Competes with ABP's core phone-system franchise by going direct to ABP's end customers via a self-serve cloud model.
• Insight Enterprises: Large global IT solutions integrator and reseller offering hardware, software, networking, and services. Overlaps with ABP on networking, unified communications, and security, but at far greater breadth and scale.
• Connection (Public Sector / Enterprise): Enterprise IT solutions provider with strong education and public-sector vertical. Comparable to ABP in selling hardware, networking, communications, and services to K-12, government, and mid-market customers.
• Masergy Communications (now part of Comcast Business): Enterprise managed network, SD-WAN, and UC provider. Comparable on SD-WAN and carrier-services components ABP resells, and competes for the same mid-market enterprise accounts.

Others

• Sandler Partners: Master agent/distributor of UCaaS, CCaaS, and connectivity solutions. Comparable to ABP's carrier-services and UCaaS resell motion, with national channel reach ABP lacks.
• Mitel Networks: Manufacturer of business phone systems and UC solutions that ABP resells. Comparable as an upstream supplier and indirect competitor via Mitel's direct partner channel.

Direct peers

• Communication Technology Services (CTS): National integrator focused on structured cabling, wireless, and audio/visual solutions for enterprise and education customers. Comparable in K-12 and enterprise deployment motion, particularly on cabling and wireless services.
• ConvergeOne: Large US-based systems integrator specializing in unified communications, contact center, networking, and data center solutions for enterprises. Closely matches ABP's multi-vendor integration model and customer profile, but at substantially greater scale.
• Black Box (AGC Networks): National provider of structured cabling, unified communications, networking, and security infrastructure for enterprise and government customers. Directly comparable on cabling and communications integration services.

Regional players

• Heartland Technology Solutions: Midwestern managed IT and communications services provider serving SMB and mid-market customers. Closest comparable regional integrator to ABP in terms of size, customer mix, and geographic scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/callABP
• LinkedInlinkedin.com/company/american-business-phones/?viewAsMember=true
• Instagraminstagram.com/americanbusinessphones
• Xx.com/amerphones

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about American Business Phones