Teammates.ai
- Company typePrivate
- Founded2021
- HeadquartersDubai, United Arab Emirates
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Teammates.ai firmographics
Firmographics- Name
- Teammates.ai
- Legal name
- Teammates.ai
- Website
- https://teammates.ai
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Teammates.ai industry classification
Industry- Product category
- AI Workforce Platform
- NAICS
- Software Publishers (513210), Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)
- akta.pro secondary industries
- AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)
Keywords
Where Teammates.ai is headquartered
LocationHeadquarters
- HQ city
- Dubai
- HQ country
- United Arab Emirates
- HQ region
- Middle East
Offices1 record
Markets served
Teammates.ai business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel
Revenue model
- Subscription / pay-as-you-go credit system: Recurring monthly subscription based on a credit-based usage system, with plans starting from $25/month per the AI agent platform pricing comparison. Free plan available with 10 credits; credit pricing scales with consumption.
- Usage-based consumption charges: Pay-as-you-go consumption pricing layered on top of subscriptions; customers consume credits for AI Teammate conversations and actions.
- Freemium onboarding tier: Forever-free plan with 10 credits and no credit card required acts as a land-and-expand funnel into paid tiers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free plan — 10 free credits, forever |
| Subscription | Monthly | Pro / Paid plans from $25/month |
| Usage-based | Pay-as-you-go | Usage-based add-on over subscription |
| Other | Multi-year contract | Custom enterprise / white-glove setup |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels8 records
Teammates.ai product offering
Product offeringCore offering
Teammates.ai sells a SaaS AI workforce platform built on a proprietary Network of Agents architecture. It deploys three named autonomous AI Teammates — Raya for customer service, Adam for sales/lead generation, and Sara for recruiting/interviewing — that operate 24/7 across voice, chat, email and WhatsApp in 50+ languages including 20+ Arabic dialects, and plug into customer CRMs, ticketing, HRIS and knowledge systems via a Model Context Protocol (MCP) integration layer.
Product overview
Teammates.ai offers a single unified AI Workforce platform built on a proprietary Network of Agents architecture that orchestrates three named autonomous AI Teammates: Raya for customer service, Adam for sales and lead generation, and Sara for recruiting and interviewing. The platform exposes 200+ native integrations and connects to customer systems via the Model Context Protocol (MCP), allowing each Teammate to operate as a coordinated network of specialized sub-agents (voice, chat, email, CRM, memory, routing, language) across 50+ languages. The Enterprise Sandbox is a complementary zero-risk evaluation environment for enterprises to trial the Teammates before production deployment. Together, these products form an end-to-end AI workforce spanning support, sales, and hiring.
Differentiator
Problem solved
Functional benefit
Brands
- Raya: Autonomous AI Teammate for customer service, operating across voice, chat, email, and WhatsApp in 50+ languages, with integrations into Zendesk, Salesforce, HubSpot, and 30+ other tools.
- Adam
- Sara
Products and services
- Raya Autonomous AI Customer Service Teammate that resolves and closes support tickets end-to-end across WhatsApp, email, phone and live chat in 50+ languages including 20+ Arabic dialects. Integrates with Zendesk, Salesforce, HubSpot and 30+ other tools; claimed up to 98.7% autonomous ticket resolution.
- Adam Autonomous AI Sales Teammate that manages outreach, qualifies leads, handles objections and books meetings across voice and email in 50+ languages. Syncs with HubSpot, Salesforce and 30+ CRM/sales tools; claimed 340% lift in qualified pipeline and 87.9% lead qualification rate.
- Sara Autonomous AI Interviewer Teammate that conducts structured live video and conversational interviews, scoring candidates on 100+ technical and behavioral signals. Native workflows with Greenhouse, Lever, Workday and Ashby ATS systems; claimed 73% faster time-to-hire and 92% candidate experience rating.
- Teammates.ai Network of Agents Platform
Quantifiable outcome
- 98.7% autonomous ticket resolution by Raya
- +7 more outcomes
Companies that use Teammates.ai
Customer profileNamed customers6 records
Segments6 records
Ideal customer profiles3 records
Teammates.ai technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration23 records
AI capability5 records
Feature6 records
Teammates.ai partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and flagship.
- SalesforcecoreNative CRM integration listed among 200+ integrations and 30+ native integrations on the AI agent platform. Adam syncs with Salesforce, HubSpot and other tools; Raya reads/writes customer records.
- HubSpotcoreNative CRM integration highlighted on the AI agent platform (Adam, Raya). Used for lead syncing and customer record updates.
- ZendeskcoreNative helpdesk integration used by Raya to resolve and close support tickets end-to-end.
- SlackcoreNative messaging integration used by Raya's Chat Agent for real-time customer support and team notifications.
- WhatsAppcoreNative messaging channel used by all three AI Teammates for 24/7 customer interactions, especially in MENA.
- GreenhousecoreNative ATS integration; Sara auto-triggers interviews when a candidate hits the 'Phone Screen' stage in Greenhouse.
- LevercoreNative ATS integration; Sara syncs candidate scores and interview transcripts directly into Lever candidate profiles.
- WorkdaycoreNative enterprise-grade bidirectional ATS/HRIS integration supporting high-volume corporate hiring.
- DCAI (Dubai Centre for Artificial Intelligence)flagshipDubai government-backed AI ecosystem partner; logo displayed on Teammates.ai site and referenced as part of its MENA go-to-market ecosystem.
- DFF (Dubai Future Foundation)flagshipDubai government-backed innovation foundation; logo displayed on Teammates.ai site as a strategic ecosystem partner.
- MENA government entities (multiple)corePress coverage indicates Teammates.ai has partnered with multiple government entities in the MENA region as part of its enterprise expansion.
Scale indicators14 records
Recent moves2 records
Teammates.ai competitors and assessment
Company assessmentDirect peers
- Decagon: Decagon builds autonomous AI agents for customer support across chat, email and voice, competing most directly with Teammates.ai's Raya teammate on enterprise-grade deflection and resolution use cases.
- Sierra: Sierra is an AI agent platform focused on customer experience, offering autonomous agents that resolve customer issues end-to-end. It overlaps directly with Teammates.ai's Raya in enterprise customer support.
- Cognigy: Cognigy provides a conversational and agentic AI platform for enterprise customer service automation across voice and chat, making it a direct competitor in the AI agent for support category.
- Kore.ai: Kore.ai offers an enterprise conversational AI and agent platform for customer service, HR and sales automation, directly comparable to Teammates.ai's multi-vertical AI Teammates approach.
- Yellow.ai: Yellow.ai provides an agentic AI platform for customer support and sales across voice, chat and messaging, with strong presence in emerging markets — comparable to Teammates.ai's omnichannel AI teammate model.
- Cresta: Cresta offers AI agents and real-time coaching for contact centers, competing with Teammates.ai's Raya on enterprise voice and chat support automation.
- PolyAI: PolyAI builds enterprise voice assistants for customer service that handle full conversations autonomously, overlapping with Teammates.ai's voice agent capabilities within Raya.
- Forethought: Forethought provides agentic AI for customer support, including autonomous resolution and workflow automation, making it a comparable platform to Teammates.ai's Raya customer service teammate.
Broad incumbents
- Salesforce Agentforce / Einstein: Salesforce bundles autonomous AI agents (Agentforce) into its CRM and Service Cloud platforms, offering overlapping customer support, sales and recruiting agents that compete with Teammates.ai across all three of its AI Teammates.
- Microsoft Copilot Studio / Dynamics 365 Customer Service: Microsoft's Copilot Studio and Dynamics 365 Contact Center ship native agentic AI for customer service, sales and HR workflows, representing a broad incumbent competitor to Teammates.ai's enterprise AI workforce offering.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Teammates.ai social profiles
Digital presenceTeammates.ai compliance and trust
Trust signalCompliance5 records
Teammates.ai financial estimates
Financial estimateRevenue estimate
Valuation estimate
Teammates.ai leadership team
Management profileNumber of profiles
Profiles2 records
Teammates.ai funding detail
Funding detailFunding overview
Funding rounds2 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Teammates.ai M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Teammates.ai
What does Teammates.ai do?
Teammates.ai sells a SaaS AI workforce platform built on a proprietary Network of Agents architecture. It deploys three named autonomous AI Teammates — Raya for customer service, Adam for sales/lead generation, and Sara for recruiting/interviewing — that operate 24/7 across voice, chat, email and WhatsApp in 50+ languages including 20+ Arabic dialects, and plug into customer CRMs, ticketing, HRIS and knowledge systems via a Model Context Protocol (MCP) integration layer.
Is Teammates.ai a public or private company?
Teammates.ai is a private company. It is classified as venture growth investor backed and is currently operating.
When was Teammates.ai founded?
Teammates.ai was founded in 2021. It employs 11 to 50 people.
Where is Teammates.ai based?
Teammates.ai is headquartered in Dubai, United Arab Emirates, in the Middle East region.
How does Teammates.ai make money?
Three revenue lines are on record. Subscription / pay-as-you-go credit system is the primary driver. The others are usage-based consumption charges and freemium onboarding tier.
Who are Teammates.ai's main competitors?
Direct peers on record are Decagon, Sierra, Cognigy, Kore.ai, Yellow.ai, Cresta, PolyAI and Forethought. Broad incumbents are Salesforce Agentforce / Einstein and Microsoft Copilot Studio / Dynamics 365 Customer Service.
Does Teammates.ai have an API?
Yes. Teammates.ai exposes a Model Context Protocol (MCP) server interface that allows AI Teammates (Raya, Adam, Sara) to plug into external tools and data sources. The platform advertises 200+ native integrations and 30+ integrations across CRM, ticketing, HRIS, knowledge, and communication tools. MCP provides a standardized way to expose internal systems, APIs, and data sources with fine-grained permissions, audit trails, and observability. Custom systems and APIs can be connected to Teammates.ai via MCP. No public REST/GraphQL developer portal or SDK distribution is described; connectivity is via MCP and OAuth-style one-click connections to listed SaaS apps.
What industry is Teammates.ai in?
Teammates.ai's product category is AI Workforce Platform. Its primary akta.pro industry code is HDAAACAF, Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent), with a secondary code of HDAEANAI, AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI). Its NAICS code is 513210 and its SIC code is 7372.