IMS Technology Services
IMS Technology Services is a privately held audiovisual systems integrator and event staging provider serving enterprise and mid-market clients across healthcare, life sciences, higher education, and corporate verticals in the Mid-Atlantic and Southeast United States.
- Company typePrivate
- Founded1994
- HeadquartersGarnet Valley, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What IMS Technology Services does
IMS Technology Services is a privately held audiovisual systems integrator and event staging provider founded in 1994 and headquartered in Garnet Valley, Pennsylvania, with additional offices in Linwood, PA and Orlando, FL. The company sells two core service lines - Systems Integration and Event Staging - supported by Managed Services, Virtual Events, and modular offerings including Content Creation, Digital Signage, AV as a Service (AVaaS), Streaming Services, Broadcast Studio, and a Life Science AV Infrastructure solution. Its design-build methodology consolidates AV design and implementation under a single contract with a single point of accountability, and its engineering staff hold certifications across Crestron, Extron, Biamp, Polycom, Cisco, Haivision, and Planar platforms.
The company serves enterprise and mid-market clients across healthcare, life sciences, pharmaceutical, higher education, law firms, associations, and corporate verticals, delivering both permanent AV installations (conference rooms, broadcast studios, collaboration spaces, large venues) and temporary event production (general sessions, galas, shareholder meetings, outdoor events with audiences in the thousands). Pricing is custom and quote-based per project, augmented by multi-year managed services contracts and an emerging AVaaS subscription model. The go-to-market is enterprise field sales with dedicated account representatives and production managers per customer.
IMS has been recognized as an 8-time Inc. 5000 honoree (most recently in 2024), 2025 NSCA Integrator of the Year, and a Top 50 Systems Integrator per SCN in 2023-2025. It holds ISO/IEC 27001:2022, InfoComm Diamond Level, and AVIXA APEx certifications. AI capabilities are layered onto third-party platforms (Crestron, 1Beyond, Panasonic, Q-SYS) for camera tracking, voice-activated switching, and cloud-based monitoring and analytics. Revenue, ownership, and funding history are not publicly disclosed.
IMS Technology Services firmographics
Firmographics- Name
- IMS Technology Services
- Legal name
- IMS Technology Services
- Website
- https://imsts.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- IMS Technology Services is a privately held audiovisual systems integrator and event staging provider serving enterprise and mid-market clients across healthcare, life sciences, higher education, and corporate verticals in the Mid-Atlantic and Southeast United States.
- Ownership category
- akta.pro rank
IMS Technology Services industry classification
Industry- Product category
- Audiovisual Systems Integration and Event Production Services
- NAICS
- Computer Systems Design Services (541512)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Miscellaneous Equipment Rental & Leasing (7350)
- akta.pro primary industry
- Hybrid/Virtual Meetings Production & AV Services (THACAFAM)
- akta.pro secondary industry
- Audio-Visual Equipment Rentals (Sound, Projection, Screens) (HSACAFAF)
Keywords
Where IMS Technology Services is headquartered
LocationHeadquarters
- HQ city
- Garnet Valley
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
IMS Technology Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Systems Integration Services: Design and implementation of AV systems for corporate headquarters, meeting spaces, athletic centers, and large venues. Provides design-build services under single contract with single point of accountability.
- Event Staging and Production: Full-service event production including staging, audio visual equipment, creative services, scenic design, and on-site technical support for meetings and events.
- Managed Services: Ongoing managed services including design services, production services, support, consulting, staffing, digital signage solutions, and remote monitoring.
- Content Creation and Video Production: Video production services including custom PowerPoint templates, documentaries with voiceover, show openers, event highlight videos, and animated projection content.
- Virtual Events and Streaming: Webcasting and streaming solutions for virtual town halls, virtual events, and hybrid meeting formats.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom project-based pricing based on event scope and requirements |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
IMS Technology Services product offering
Product offeringCore offering
IMS Technology Services designs, integrates, and supports audiovisual and technology systems for permanent installations in corporate, educational, and venue environments, and provides full-service event staging and production for live, hybrid, and virtual meetings. The company delivers projects under a design-build methodology that combines system design, equipment procurement, installation, and ongoing managed services under a single contract. Complementary offerings include virtual event streaming, content creation, digital signage, and an AV-as-a-Service rental model.
Product overview
IMS Technology Services is an award-winning provider of systems integration and event staging solutions. The company offers a unified portfolio of services built around AV technology: Systems Integration (core design-build service), Event Staging (production services), Managed Services (ongoing support), and Virtual Events (streaming/hybrid). These core offerings are supplemented by specialized modules including Content Creation, Digital Signage, AV as a Service (AVaaS), Streaming Services, Broadcast Studio, Remote Emergency Operations Center, Critical Meeting Support, and Life Science AV Infrastructure. The company operates across Pennsylvania and Florida with staff certified in Crestron, Extron, Biamp, Polycom, Cisco, Haivision, and Planar technologies. IMS integrates AI-powered capabilities including camera tracking, voice-activated switching, and automated room management using Q-SYS and Crestron platforms.
Differentiator
Problem solved
Functional benefit
Products and services
- Systems Integration Design-build AV and technology systems integration service providing system design, equipment procurement, and installation under one contract with a single point of accountability, for corporate headquarters, meeting spaces, athletic centers, and large venues.
- Event Staging Full-service event production delivering staging, audio visual equipment, creative services, scenic design, and on-site technical support for meetings and events, with each customer assigned a dedicated production manager and account representative.
- Managed Services Recurring managed services bundle covering design services, production services, support and maintenance, consulting, critical meeting support, staffing solutions, remote monitoring, and digital signage for ongoing AV needs.
- Virtual Events End-to-end virtual and hybrid event production combining live, pre-recorded, and produced video, slides, media content, and interactive elements delivered in one central location for virtual attendee experiences.
- AV as a Service (AVaaS) Subscription-style AV rental and lease model providing AV equipment access that increases capabilities, efficiency, and reliability while reducing client capital expenditures.
- Life Science AV Infrastructure Enterprise-grade AV infrastructure solution for life science organizations with standardized systems that scale globally across labs, clean rooms, campuses, and global offices, featuring centralized control and compliance with scientific precision requirements.
- Streaming Services Webcasting and streaming solutions for communicating critical messages to remote audiences, supporting organizational responses and virtual communication needs including virtual town halls and hybrid meeting formats.
Quantifiable outcome
- Flawless event execution even under challenging circumstances
- +1 more outcomes
Companies that use IMS Technology Services
Customer profileNamed customers14 records
Segments5 records
Ideal customer profiles5 records
IMS Technology Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability8 records
Feature7 records
IMS Technology Services partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and supporting.
- CiscocoreCisco collaboration and video conferencing platforms integrated into IMS AV solutions for enterprise life science and corporate clients requiring enterprise-grade communication systems.
- CrestroncoreCrestron control systems and AV-over-IP platforms deployed in IMS systems integration projects. IMS technicians fully certified in Crestron technologies.
- ExtroncoreExtron audio visual signal processing and distribution equipment used in IMS installations. IMS technicians fully certified in Extron technologies.
- Q-SYScoreQ-SYS audio, video, and control platform featuring AI-enhanced computer vision technology (VisionSuite) and cloud-based monitoring (Reflect) deployed in enterprise AV deployments.
- BiampcoreBiamp audio processing and conferencing solutions used in IMS AV installations. IMS technicians fully certified in Biamp technologies.
- PolycomsupportingPolycom video conferencing and collaboration endpoints integrated into IMS solutions. IMS technicians fully certified in Polycom technologies.
- HaivisionsupportingHaivision streaming and video transport solutions for broadcast and enterprise video applications. IMS technicians fully certified in Haivision technologies.
- PlanarcorePlanar video wall and display solutions deployed in IMS visual display installations. IMS technicians fully certified in Planar technologies.
- 1Beyondsupporting1Beyond camera systems with visual AI for intelligent camera tracking deployed in IMS event production and corporate AV installations.
- PanasonicsupportingPanasonic AI-enhanced cameras with facial recognition and auto-tracking capabilities deployed in IMS presentation space installations for corporations and universities.
- ChristiecoreChristie 4K projection systems including high-lumen projectors used in IMS event production for ultra-high resolution displays.
- BarcocoreBarco E2 video processors used in IMS event production for multi-source video mixing and display management.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
IMS Technology Services competitors and assessment
Company assessmentDirect peers
- AVI-SPL: Largest US AV systems integrator offering design-build, managed services, and event production for corporate and higher-education clients. Direct competitor to IMS on enterprise AV integration projects across most of IMS's verticals.
- Encore Global (formerly PSAV): Global leader in event staging and AV production for hotels, conventions, and corporate meetings. Directly comparable to IMS's Event Staging business and increasingly competing in systems integration via Encore Technologies.
- Conference Technologies, Inc. Mid-sized US AV integrator offering systems design, integration, and event production across corporate, education, and government. Closest comparable peer by size and service mix to IMS.
- Whitlock (a GP Strategies company): AV systems integration and collaboration services firm with strong enterprise and higher-education presence. Comparable portfolio including AV integration, managed services, and event production.
- Level 3 Audio Visual: US-based AV integration and event production company serving corporate, education, and association clients. Closely mirrors IMS's combined systems integration and event staging model.
- CCS Presentation Systems: Nationwide AV integrator offering design, integration, and managed services to corporate, education, and government markets. Comparable systems integration and services breadth to IMS.
- HB Communications: Northeast-based AV systems integrator serving higher education, corporate, and government. Comparable regional scope and similar mix of systems integration and event services.
- Avidex (A Visual Sound Company): West Coast and national AV integration firm offering design-build, managed services, and event production. Comparable combined services portfolio targeting enterprise and education buyers.
Regional players
- Vistacom: Northeast US-based AV integrator focused on control rooms, collaboration spaces, and event venues. Directly comparable to IMS's Mid-Atlantic footprint and systems integration offering.
Broad incumbents
- Carousel Industries (XTD): Large US collaboration and AV services provider with broader UC/IT services portfolio. Competes with IMS on enterprise AV integration projects but at significantly larger scale and broader scope.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
IMS Technology Services social profiles
Digital presenceIMS Technology Services compliance and trust
Trust signalCompliance3 records
IMS Technology Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
IMS Technology Services leadership team
Management profileNumber of profiles
Profiles7 records
IMS Technology Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IMS Technology Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IMS Technology Services
What does IMS Technology Services do?
IMS Technology Services designs, integrates, and supports audiovisual and technology systems for permanent installations in corporate, educational, and venue environments, and provides full-service event staging and production for live, hybrid, and virtual meetings. The company delivers projects under a design-build methodology that combines system design, equipment procurement, installation, and ongoing managed services under a single contract. Complementary offerings include virtual event streaming, content creation, digital signage, and an AV-as-a-Service rental model.
Is IMS Technology Services a public or private company?
IMS Technology Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was IMS Technology Services founded?
IMS Technology Services was founded in 1994. It employs 101 to 250 people.
Where is IMS Technology Services based?
IMS Technology Services is headquartered in Garnet Valley, United States, in the North America region.
How does IMS Technology Services make money?
Five revenue lines are on record. Systems Integration Services are the primary driver. The others are event Staging and Production, managed Services, content Creation and Video Production and virtual Events and Streaming.
Who are IMS Technology Services's main competitors?
Direct peers on record are AVI-SPL, Encore Global (formerly PSAV), Conference Technologies, Inc., Whitlock (a GP Strategies company), Level 3 Audio Visual, CCS Presentation Systems, HB Communications and Avidex (A Visual Sound Company). Vistacom is listed as a regional player. Carousel Industries (XTD) is listed as a broad incumbent.
Does IMS Technology Services have an API?
No public API is recorded for IMS Technology Services.
What industry is IMS Technology Services in?
IMS Technology Services's product category is Audiovisual Systems Integration and Event Production Services. Its primary akta.pro industry code is THACAFAM, Hybrid/Virtual Meetings Production & AV Services, with a secondary code of HSACAFAF, Audio-Visual Equipment Rentals (Sound, Projection, Screens). Its NAICS code is 541512 and its SIC code is 7373.