Level 3 Audio Visual
Level 3 Audio Visual is a Mesa, Arizona-based commercial AV systems integrator that designs, installs, and manages audiovisual, video-conferencing, and smart-spaces solutions for enterprise customers across corporate, higher education, healthcare, hospitality, and government sectors in the US and globally via PSNI Global Alliance.
- Company typePrivate
- Founded1995
- HeadquartersMesa, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Level 3 Audio Visual does
Level 3 Audio Visual is a US-headquartered commercial audiovisual systems integrator, founded in 1995 in Mesa, Arizona, and acquired by Online Instruments in January 2024 while retaining its operating brand. The company designs, sells, installs, and services integrated AV, video-conferencing, and smart-spaces systems for enterprise customers in five core verticals — corporate, higher education, healthcare, hospitality, and government — with marquee clients that include Chase Bank, KIA, Ritz-Carlton, Four Seasons, NYU, Mayo Clinic, CVS, eBay, ASU, and the City of Mesa. Beyond domestic US delivery, Level 3 executes global enterprise projects through its PSNI Global Alliance Certified Solution Provider partnership, which provides access to more than 200 economic centers worldwide. The firm maintains an East Coast footprint inherited from its prior acquisition of New York-based Audio Visual Resources (AVR).
The company's product and services portfolio spans the full AV lifecycle. Core service lines include Integration Services (design, deployment, installation), Support Services (managed services, monitoring, help desk), and Program Management (multi-site AV program steering). Featured solution stacks are built on Crestron Flex, Crestron XiO Cloud, Poly video conferencing, and Zoom or Microsoft Teams Rooms, with audio layers from Shure, Biamp, QSC, and Barco video walls. The proprietary differentiator is CrossPoint, an in-house AV environment management platform for monitoring and optimizing deployed systems. In 2026 the company extended its technology surface to Google Beam immersive collaboration and the Innomesh by Innomate AV monitoring/asset management platform, and in 2022 it partnered with Trustgrid for edge-AV software delivery. Level 3 also offers AV as a Service (AVaaS), converting capital purchases into subscription recurring revenue.
Revenue is generated through a mix of project-based AV integration, hardware and equipment sales, managed service contracts, and recurring AVaaS subscriptions. All engagements are quote-based and project-specific; there is no public pricing or self-serve channel. Go-to-market is consultative direct enterprise field sales targeting CIO/IT and facilities leadership, supplemented by the PSNI alliance for global delivery and vendor channel relationships with Crestron, Poly, Samsung, Zoom, and Microsoft. The company is differentiated by deep industry certifications across the staff (AVIXA CTS/CTS-D/CTS-I, AQAV AV9000 CQT/CQD, PMP, OSHA, plus vendor master certifications) and by a long-running industry profile including ten consecutive years on the SCN Top 50 Systems Integrators list and Inc. 5000 recognition.
Level 3 Audio Visual firmographics
Firmographics- Name
- Level 3 Audio Visual
- Legal name
- Level 3 Audiovisual
- Website
- https://level3av.com
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Level 3 Audio Visual is a Mesa, Arizona-based commercial AV systems integrator that designs, installs, and manages audiovisual, video-conferencing, and smart-spaces solutions for enterprise customers across corporate, higher education, healthcare, hospitality, and government sectors in the US and globally via PSNI Global Alliance.
- Ownership category
- akta.pro rank
Level 3 Audio Visual industry classification
Industry- Product category
- Audio Visual Integration Services
- NAICS
- Audio and Video Equipment Manufacturing (33431), Motion Picture and Sound Recording Industries (512)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Home Theater Installation, Calibration & Custom AV Services Retail (CRACAEAK)
- akta.pro secondary industries
- Commercial/Pro AV & Home Theater (Prosumer) Retail (CRACAEAL), Hybrid/Virtual Meetings Production & AV Services (THACAFAM)
Keywords
Where Level 3 Audio Visual is headquartered
LocationHeadquarters
- HQ city
- Mesa
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Level 3 Audio Visual business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- AV Integration Services: Design, deployment, and installation of audiovisual systems for corporate, healthcare, education, hospitality, and government clients. Project-based revenue from custom AV installations.
- Managed Services: Ongoing AV support, monitoring, and maintenance services. Recurring revenue from service contracts and support agreements.
- AV as a Service (AVaaS): Subscription-based access to AV technology, allowing customers to pay recurring fees instead of large upfront capital expenditures.
- Program Management: Strategic AV program management for multi-site organizations, overseeing AV lifecycle from design through deployment and ongoing support.
- Hardware and Equipment Sales: Sale of AV equipment including displays, cameras, microphones, control systems, and video conferencing hardware as part of integrated solutions.
Go-to-market motion3 records
Distribution channels3 records
Marketing channels7 records
Level 3 Audio Visual product offering
Product offeringCore offering
Level 3 Audio Visual specializes in the design, sale, service, and installation of professional audio-visual and video-conferencing systems for enterprise customers. The company delivers end-to-end AV lifecycle services covering strategy, design, deployment, and ongoing support across meeting spaces, digital signage, specialty rooms, and smart-spaces environments, complemented by its proprietary CrossPoint management platform and subscription-based AV as a Service (AVaaS) offering.
Product overview
Level 3 Audio Visual is an AV integration and managed services company offering a portfolio of solutions including AV as a Service (AVaaS), featured technology solutions (Crestron Flex, Crestron XiO, Poly), and their proprietary CrossPoint AV environment management platform. Their core services include Integration Services for design and deployment, Support Services for ongoing maintenance, and Program Management for enterprise multi-location deployments. The company serves enterprise organizations across corporate, higher education, healthcare, hospitality, and government verticals with end-to-end AV lifecycle management from design through deployment and ongoing support.
Differentiator
Problem solved
Functional benefit
Brands
- CrossPoint: Revolutionary AV Environment Management Platform
- AVaaS
Products and services
- AV as a Service (AVaaS) Subscription-based AV delivery model that provides hardware, installation, maintenance, and support as an ongoing service rather than a one-time capital expense, enabling organizations to access AV technology with predictable recurring costs.
- CrossPoint AV Environment Management Platform Proprietary AV environment management platform used to manage, monitor, and optimize audiovisual systems across multiple rooms and enterprise locations, enabling proactive lifecycle management.
- Integration Services Professional AV system design, deployment, and installation services for commercial environments including meeting spaces, digital signage, simulation centers, and specialty AV installations.
- Support Services Ongoing AV support, maintenance, and managed services including service plans, remote monitoring, and help desk support for installed AV systems.
- Program Management Strategic AV program management providing centralized AV program team steering, system catalogs, and quality management processes for multi-location enterprise deployments.
Quantifiable outcome
- Ranked #28 on 2025 SCN Top 50 Integrators List, demonstrating industry recognition for quality and scale
- +2 more outcomes
Companies that use Level 3 Audio Visual
Customer profileNamed customers20 records
Segments5 records
Ideal customer profiles5 records
Level 3 Audio Visual technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability7 records
Feature4 records
Level 3 Audio Visual partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered flagship, strategic, core and key.
- Online InstrumentsflagshipOnline Instruments acquired Level 3 Audiovisual to enhance its end-to-end AV solutions capability. This acquisition positions Level 3 as part of Online Instruments' portfolio of AV solution providers.
- TrustgridstrategicTrustgrid partnered with Level 3 Audiovisual to deliver next-generation commercial audiovisual systems enabling the AV industry to embrace advanced AV technology. Trustgrid, a leader in networking and edge computing solutions, combines with Level 3's integration expertise to deliver and support advanced AV software to clients across corporate America, higher education, healthcare, government, and hospitality.
- PSNI Global AlliancecoreAs a PSNI Global Alliance Certified Solution Provider, Level 3 Audiovisual can deploy AV solutions across more than 200 of the world's top economic centers. This partnership enables global project coordination with standardized best practices and one point of contact for multi-location enterprise deployments.
- CrestroncoreFeatured solutions partner for Crestron Flex and Crestron XiO cloud management platform. Crestron certifications include Certified Programmer, Certified Master Programmer, Certified Fusion Programmer, and DigitalMedia certifications (DMC-E-4K, DMC-D-4K, DMC-T-4K).
- PolycoreFeatured solutions partner for Poly video conferencing and collaboration technology. Technical certifications include RealPresence Platform, RealPresence Clariti, Video Endpoints, Installed Voice, and sales certifications.
- ZoomcoreTechnology partner and Zoom Certified Integrator for video conferencing solutions including Zoom Rooms deployments.
- SamsungkeyPartner for digital signage and display solutions including LED video walls. Awarded Samsung Smart Signage Award for Project Excellence in 2018.
- MicrosoftkeySolutions partner for Microsoft Teams Rooms systems and unified communications integration.
- AVIXAkeyIndustry association partnership. AVIXA is the Audiovisual and Integrated Experience Association, and Level 3 employees hold CTS, CTS-D, and CTS-I certifications through AVIXA.
- AQAVkeyQuality management partnership. Level 3 Audiovisual is an AQAV Education Partner and offers AV9000 CQT and CQD certification training. AQAV AV9000 is a quality management standard for the AV industry.
- ShurekeyTechnology partner for Microflex Wireless and Integrated Systems audio solutions with Level 3 staff holding Shure certifications.
- BiampkeyTechnology partner for Tesira, Audia, Vocia, and AVB audio systems with staff certifications.
- QSCkeyTechnology partner for Q-SYS audio and control solutions with Q-SYS Level 1 and Level 2 certifications.
- BarcokeyTechnology partner with Barco certified professionals for Network Video Professional, Certified Specialist, Unisee Installer, and Technical Expert solutions.
- ExtronkeyTechnology partner for Extron AV switching and control solutions with Certified AV Associate and Certified Control Programmer certifications.
Scale indicators5 records
Recent moves4 records
Expansion highlights5 records
Level 3 Audio Visual competitors and assessment
Company assessmentBroad incumbents
- Diversified: Global technology integration firm with significant AV, broadcast, and digital media practice; competes for large multi-site enterprise and higher education deployments.
- AVI-SPL: The largest U.S. commercial AV integrator, with a much broader global footprint and managed services scale that sets the competitive ceiling for mid-tier players like Level 3.
Direct peers
- AVI Systems: One of the largest U.S. commercial AV integrators serving corporate, healthcare, education, and government; competes head-to-head with Level 3 on enterprise rollouts and PSNI network participation.
- Whitlock (an IES subsidiary): Long-standing commercial AV integrator with similar vertical mix (corporate, government, healthcare, higher education) and a comparable services-plus-managed-services revenue model.
- CCS Presentation Systems: Mid-market AV integrator with strong higher education and corporate footprint; offers integration, managed services, and rental that directly overlap Level 3's offerings.
- Vistacom: East Coast-based commercial AV integrator focused on control rooms, healthcare, and enterprise collaboration spaces, with a similar project-plus-managed-services profile.
- HB Communications: AV integrator serving higher education, corporate, and government clients; offers integration, unified communications, and managed services comparable to Level 3's portfolio.
- Ford Audio-Video: U.S. commercial AV integrator with house-of-worship, corporate, and education focus; comparable size and services-led approach to Level 3.
- Spinitar: Western U.S. AV integrator offering design-build, integration, and managed services across corporate, education, and government verticals.
- ProAudio.com: Specialized AV/collaboration integrator with focus on unified communications and Zoom/Microsoft deployments; competes in similar enterprise UC integration deals.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Level 3 Audio Visual social profiles
Digital presenceLevel 3 Audio Visual compliance and trust
Trust signalCompliance20 records
Level 3 Audio Visual financial estimates
Financial estimateRevenue estimate
Valuation estimate
Level 3 Audio Visual leadership team
Management profileNumber of profiles
Profiles5 records
Level 3 Audio Visual subsidiaries and ownership
Company hierarchySubsidiaries1 record
Level 3 Audio Visual funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Level 3 Audio Visual M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Level 3 Audio Visual
What does Level 3 Audio Visual do?
Level 3 Audio Visual specializes in the design, sale, service, and installation of professional audio-visual and video-conferencing systems for enterprise customers. The company delivers end-to-end AV lifecycle services covering strategy, design, deployment, and ongoing support across meeting spaces, digital signage, specialty rooms, and smart-spaces environments, complemented by its proprietary CrossPoint management platform and subscription-based AV as a Service (AVaaS) offering.
Is Level 3 Audio Visual a public or private company?
Level 3 Audio Visual is a private company. It is classified as corporate owned and is currently operating.
When was Level 3 Audio Visual founded?
Level 3 Audio Visual was founded in 1995. It employs 101 to 250 people.
Where is Level 3 Audio Visual based?
Level 3 Audio Visual is headquartered in Mesa, United States, in the North America region.
How does Level 3 Audio Visual make money?
Five revenue lines are on record. AV Integration Services are the primary driver. The others are managed Services, AV as a Service (AVaaS), program Management and hardware and Equipment Sales.
Who are Level 3 Audio Visual's main competitors?
Broad incumbents on record are Diversified and AVI-SPL. Direct peers are AVI Systems, Whitlock (an IES subsidiary), CCS Presentation Systems, Vistacom, HB Communications, Ford Audio-Video, Spinitar and ProAudio.com.
Does Level 3 Audio Visual have an API?
No public API is recorded for Level 3 Audio Visual.
What industry is Level 3 Audio Visual in?
Level 3 Audio Visual's product category is Audio Visual Integration Services. Its primary akta.pro industry code is CRACAEAK, Home Theater Installation, Calibration & Custom AV Services Retail, with a secondary code of CRACAEAL, Commercial/Pro AV & Home Theater (Prosumer) Retail. Its NAICS code is 33431 and its SIC code is 7370.