Gozio Health

What Gozio Health does

Gozio Health is an Atlanta-based healthcare technology company founded in 2013 that develops a unified mobile experience platform exclusively for large health systems and hospitals. The company's core product consolidates patient-facing digital touchpoints — including indoor wayfinding, appointment scheduling, telehealth access, patient portal integration, and chatbot-driven triage — into a single branded mobile application per health system customer. Its underlying technology is a location-aware cloud-native mobile platform with native iOS and Android applications, beacon-driven indoor navigation achieving within 2 meters of accuracy across 200M+ square feet of mapped healthcare facility space, and over 35 turnkey integrations spanning EHRs (most notably Epic's MyChart, where Gozio's wayfinding is now embedded), digital health tools, and patient engagement vendors. The platform has logged 500M+ interactions and 3-4 million installations across its health system customer base.

Gozio generates revenue through enterprise subscription licensing of its mobile experience platform to U.S. health systems, supplemented by professional services for implementation, facility mapping, integration setup, and ongoing support. Pricing is quote-based and tailored to health system size and feature requirements, with annual billing cycles. The company sells exclusively through a direct enterprise field sales motion targeting CIOs, Chief Digital Officers, and VPs of Digital Innovation at large hospital networks, supported by an ecosystem of integration partners and active participation in healthcare industry conferences (HIMSS, ViVE) plus research partnerships with KLAS Research, Peterson Health Technology Institute, and Modern Healthcare. Notable customers include Rush University System for Health, Prisma Health, Emory Healthcare, WakeMed, Nicklaus Children's Hospital, UNC Health, University of Tennessee Medical Center, Baptist Health Jacksonville, Tidelands Health, and UW Health.

The company is privately held, backed by Morgan Stanley Expansion Capital via a March 2022 growth investment, and led by founder and CEO Joshua Titus. The customer base is concentrated entirely in U.S. enterprise health systems, with American Hospital Association endorsement and a 2024 Modern Healthcare Best in Business Award for Patient Experience and Engagement serving as third-party validation of its market position. Following a 333% client base growth in 2024 and the launch of a next-generation platform in October 2025, Gozio expanded its executive team in early 2026 with a dedicated CRO and VP Client Success to scale go-to-market.

Name

Gozio Health

Legal name

Gozio Inc.

Website

https://goziohealth.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

51–100 employees

Short description

Gozio Health provides a unified mobile experience platform exclusively for U.S. health systems, consolidating wayfinding, scheduling, telehealth, and patient portal access into a single branded app with 35+ EHR and digital health integrations.

Ownership category

akta.pro rank

Product category

Healthcare Digital Front Door Software

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

akta.pro secondary industries

Patient Portals & Self-Service Access (HLACAEAA), Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH)

Keywords

• Healthcare mobile platforms
• Patient engagement software
• Digital front door
• Hospital wayfinding solutions
• Healthcare patient apps

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Platform Subscription: Subscription-based recurring revenue model for access to the mobile experience platform, wayfinding, and related digital tools. Health systems pay for platform deployment, customization, and ongoing access.
2. Professional Services: Implementation, configuration, and ongoing support services for health system deployments including facility mapping, integration setup, and staff training.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Gozio Health develops a full-featured, customizable digital front door mobile platform exclusively for healthcare systems. Its flagship Mobile Experience Platform consolidates patient-facing digital offerings—wayfinding, scheduling, telehealth, patient portal access, and virtual care—into a single branded mobile app, with location-aware blue-dot navigation and 35+ turnkey EHR and digital health integrations.

Product overview

Gozio Health offers a unified Mobile Experience Platform that serves as the core product, consolidating all patient-facing digital touchpoints into a single branded mobile app. The platform comprises the Mobile Experience Platform as the central hub, with Mobile Wayfinding and Wayfinding for MyChart as key navigation modules, supported by a Partner Ecosystem of 35+ turnkey integrations spanning EHRs, digital health tools, and patient engagement vendors. The platform unifies scheduling, wayfinding, telehealth, portal access, chatbot support, and virtual care into one seamless patient experience.

Differentiator

Problem solved

Functional benefit

Products and services

• Mobile Experience Platform Gozio's flagship unified mobile platform that consolidates all patient-facing digital offerings—including wayfinding, scheduling, telehealth, patient portal access, and virtual care—into a single branded mobile app for health systems.
• Mobile Wayfinding Healthcare-specific indoor navigation solution providing step-by-step directions within hospital campuses using blue-dot technology, real-time location awareness, and dynamic route adjustment with 2m accuracy.
• Wayfinding for MyChart Embeddable wayfinding module that integrates Gozio's navigation technology directly into Epic's MyChart patient portal, enabling blue-dot navigation without a standalone mobile app.
• Partner Ecosystem Gozio's integration ecosystem offering 35+ turnkey integrations with EHRs, digital health tools, and patient engagement vendors that connect into the Mobile Experience Platform.

Quantifiable outcome

• Platform has achieved 3 million+ installations and 64 million user sessions
• +7 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability5 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered flagship, core and minor.

• Rush University System for HealthflagshipStrategic or Co-development Partner · 20 October 2025Early adopter of Gozio's next-generation mobile experience platform. Rush launched 'Rush Connect,' a unified platform powered by Gozio bringing together virtual care services, patient mobile app, and chatbot support for personalized healthcare experiences.
• Modern HealthcarecoreGTM or Marketing PartnerContent partnership for research and whitepapers on digital health ROI and patient engagement. Joint surveys and research publications including the 2024 Best in Business Award partnership.
• Peterson Health Technology InstitutecoreStrategic or Co-development PartnerResearch partnership conducting surveys on digital health spending and ROI measurement for healthcare systems. Collaborative research on mobile patient experience value pools.
• FTI ConsultingminorStrategic or Co-development PartnerCo-host of Patient at the Center Symposium, a healthcare leadership event exploring patient-centered care and digital transformation.
• Luma HealthminorStrategic or Co-development PartnerCo-host of Patient at the Center Symposium, collaborating on healthcare digital strategy discussions.
• Epic Systems (MyChart)coreTechnology or IntegrationIntegration partnership enabling Gozio's wayfinding to be embedded directly within Epic's MyChart patient portal. 'Wayfinding for MyChart' product provides flexible deployment options for Epic-using health systems.
• KLAS ResearchcoreStrategic or Co-development PartnerResearch partnership producing KLAS Research Patient Engagement Ecosystem Report 2023, providing independent validation of Gozio's market position and customer outcomes.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Relatient: Relatient offers patient engagement, scheduling, and communication tools to health systems and medical groups, overlapping with Gozio's patient engagement and digital front door capabilities for similar mid-market and enterprise buyers.
• Phreesia: Phreesia provides patient intake, registration, and engagement tools to health systems, targeting the same enterprise healthcare buyer (CIOs, CMOs) as Gozio and overlapping in digital front-door functionality like appointment scheduling and patient communication.
• Cedar: Cedar delivers a patient financial engagement and billing platform for health systems. While more focused on the payment side of the patient journey, it competes for the same health system CIO/digital budget and is part of the broader digital front door ecosystem.
• Kyruus Health: Kyruus provides provider search, scheduling, and patient access solutions to health systems, competing with Gozio's appointment, care navigation, and digital front door modules and sharing the same health system buyer.
• Luma Health: Luma Health offers a patient engagement platform for health systems covering scheduling, communication, and access workflows. It overlaps directly with Gozio's scheduling, telehealth, and digital front door offerings and is even an ecosystem partner, indicating closely comparable buyer and use cases.
• Solutionreach: Solutionreach provides patient engagement and communication software to healthcare providers, including appointment reminders, surveys, and recall. It competes for the same healthcare-vertical digital front door budget Gozio targets.

Emerging players

• Tebra (PatientPop): Tebra's PatientPop platform provides patient experience, scheduling, and digital front door tools primarily to small and mid-sized practices. It overlaps with Gozio's offerings but skews to smaller providers rather than enterprise health systems.

Broad incumbents

• Epic Systems (MyChart): Epic is the dominant EHR vendor and offers MyChart, the patient portal in which Gozio's Wayfinding for MyChart is embedded. Epic is both a critical integration partner and the broadest competitive incumbent in the patient-facing software market for health systems.
• Salesforce Health Cloud: Salesforce Health Cloud provides a broad patient engagement and CRM platform used by health systems for patient journeys and outreach, competing with Gozio on enterprise-wide patient engagement workflows as part of a wider Salesforce portfolio.

Others

• Aruba (HPE) Indoor Location Services: Aruba provides Wi-Fi and indoor location services used by hospitals for indoor wayfinding and asset tracking via BLE beacons. While infrastructure-focused rather than patient-facing, it overlaps with Gozio's indoor wayfinding product from the network enablement side.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/gozio-inc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gozio Health