CuraLinc Healthcare

What CuraLinc Healthcare does

CuraLinc Healthcare is a Chicago-based provider of employer-sponsored mental health and Employee Assistance Program (EAP) services, serving more than 4,400 enterprise clients and approximately 22 million members globally. Founded in 2002 and operating as CuraLinc, LLC (Illinois), the company delivers a unified clinical platform built around its core SupportLinc EAP, which provides 24/7 access to licensed clinicians across phone, text (Textcoach), virtual, and in-person modalities with a reported average speed-to-care of less than one day. CuraLinc monetizes primarily through recurring subscription contracts, typically priced on a per-employee-per-month (PEPM) basis, with the company citing a 5:1 average first-year ROI for clients as the core economic justification for buyers.

The product portfolio has expanded beyond traditional EAP into higher-acuity behavioral health through the SupportLinc+ suite, which adds substance use disorder care (initiation within 48 hours, up to 24 months of aftercare), rapid access psychiatry, and Critical Incident Response services. The proprietary AI Care Companion supports members between therapy sessions, and a real-time semantic crisis detection system flags suicidal ideation in search queries for human intervention — both governed by stated clinical review and user opt-out safeguards. The Clarity Client Portal, launched in March 2026, layers executive-grade workforce insights, ROI benchmarking, and self-service reporting on top of the service delivery stack.

CuraLinc distributes exclusively through direct B2B enterprise field sales, targeting HR and benefits leaders with a consultative, ROI-led motion and a dedicated account-manager model. Verticals served include manufacturing, healthcare, government, transportation, technology, financial services, retail, and restaurant/hospitality. The company has executed strategic partnerships with Oshi Health (integrated GI and behavioral care, November 2024) and Workday (HR-tech ecosystem integration, November 2025), and is backed by private equity firm Lightyear Capital, which completed a strategic investment in August 2024 to fund growth and innovation in employee benefit services.

Name

CuraLinc Healthcare

Legal name

CuraLinc, LLC

Website

https://curalinc.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

251–500 employees

Short description

CuraLinc Healthcare is a Chicago-based B2B mental health and Employee Assistance Program (EAP) provider serving 4,400+ enterprise clients and 22 million members across manufacturing, healthcare, government, transportation, tech, financial services, and retail. It delivers AI-augmented clinical care, substance use disorder treatment, and rapid access psychiatry through subscription PEPM contracts, and is PE-backed by Lightyear Capital.

Ownership category

akta.pro rank

Product category

Employee Assistance Program Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Health Care and Social Assistance (62)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB)

akta.pro secondary industries

Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA), Care Navigation, Advocacy & Benefits Guidance Platforms (HLALADAJ)

Keywords

• Employee assistance programs
• Workplace mental health
• Behavioral health services
• EAP solutions
• Wellbeing benefits

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. EAP Subscription Services: CuraLinc generates revenue through subscription-based Employee Assistance Program (EAP) contracts with enterprise clients. Organizations pay for access to the full suite of mental health and wellbeing services for their employees and dependents. Pricing is typically per-employee-per-month (PEPM) or as part of a bundled benefits package. The company delivers 5:1 ROI through clinically appropriate care that reduces downstream healthcare costs.
2. Specialized Behavioral Health Programs: Additional revenue from specialized programs including SupportLinc+ for complex behavioral health needs, substance use disorder care, and rapid access psychiatry. These expand on the core EAP offering to address higher-need members with additional vendor-avoided costs.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

CuraLinc Healthcare provides a unified Employee Assistance Program (EAP) and mental health wellbeing platform for enterprise clients, delivering 24/7 access to licensed clinicians, clinically appropriate care matching, and specialized modules including substance use disorder treatment, rapid access psychiatry, and an AI Care Companion. The offering is anchored by the SupportLinc and SupportLinc+ product lines and includes the Clarity Client Portal for workforce mental health data and ROI reporting.

Product overview

CuraLinc Healthcare offers a unified mental health and wellbeing platform centered on its Employee Assistance Program (EAP), supported by a portfolio of specialized modules and digital tools. The core EAP (branded as SupportLinc) provides 24/7 access to licensed clinicians via phone, text (Textcoach), virtual, and in-person modalities, anchored by Care Advocates who guide members through clinically appropriate care. Expansion offerings include SupportLinc+ for complex behavioral health needs such as substance use disorder care and rapid access psychiatry, plus the AI Care Companion for between-session support and risk surfacing. CuraLinc also provides Critical Incident Response for workplace crises and the Clarity Client Portal for reporting and workforce insights. A content and thought leadership extension, Coffee with CuraLinc, is a podcast/webinar series accessible on Spotify and Apple Podcasts.

Differentiator

Problem solved

Functional benefit

Products and services

• Employee Assistance Program (EAP) Core Employee Assistance Program providing 24/7 access to licensed clinicians, clinically appropriate care matching employees to the right level of support, and measured outcomes with a 5:1 average ROI for enterprise employer clients.
• SupportLinc

Quantifiable outcome

• 5:1 first-year ROI for enterprise clients
• +9 more outcomes

Named customers11 records

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature5 records

Partnerships

One partnership is on record.

• Oshi HealthcoreStrategic or Co-development Partner · 5 November 2024Strategic partnership integrating Oshi Health's multidisciplinary gastrointestinal care with CuraLinc's mental health services to provide whole-person care. Addresses research showing nearly one in three individuals with GI conditions also experience anxiety or depression. Collaboration aims to improve health outcomes and drive cost savings for employers while enhancing employee wellbeing.

Scale indicators11 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• Lyra Health: Lyra is the leading digital-first mental health benefit platform for employers, offering on-demand therapy, coaching, and psychiatry. It is a direct competitor in the same enterprise EAP/metal health benefit category, with a similar sales motion into HR and benefits leaders.
• Modern Health: Modern Health provides a global mental health platform for employers combining therapy, coaching, and digital self-serve resources. It competes head-to-head with CuraLinc for enterprise HR buyers and is one of the best-funded digital EAP/metal health benefit competitors.
• Spring Health: Spring Health is a precision mental health benefits platform for employers and health plans, with faster matching and broader care navigation. It directly competes for the same enterprise HR buyer CuraLinc targets and offers a similar subscription/PEPM model.

Broad incumbents

• ComPsych: ComPsych operates GuidanceResources, one of the largest traditional EAPs in the world, serving tens of millions of employees globally. It is the incumbent category leader whose product positioning, scale, and PEPM model most closely mirror CuraLinc's core EAP business.
• Evernorth (Cigna): Evernorth, the health services arm of Cigna, offers EAP and behavioral health benefits to large employer clients. It is a broad incumbent competing in the same enterprise EAP procurement cycles, often through bundled benefits.
• Optum (UnitedHealth Group): Optum Behavioral Health delivers EAP-style and specialty behavioral services to large employer and payer customers. It is a broad incumbent in the same benefits ecosystem where CuraLinc competes, typically through integrated health plan offerings.

Emerging players

• Calm Health: Calm Health extends the Calm consumer app into employer mental health benefits, with focus on digital self-serve and sleep/mindfulness. It is an emerging player that overlaps with CuraLinc in the employer benefits category but with a different modality mix.
• Wysa: Wysa provides an AI-driven mental health chatbot and employer benefit offering focused on self-serve and early intervention. It is an emerging player that overlaps with CuraLinc's AI Care Companion and triage capabilities but with a digital-first delivery model.
• Meru Health: Meru Health offers an employer-focused digital mental health program combining therapist-led treatment with app-based exercises. It is an emerging player addressing a similar enterprise buyer with a more app-centric model than CuraLinc.
• Headspace Health (Headspace + Ginger): Headspace Health combines digital self-serve content with on-demand coaching and therapy for employer and health plan customers. It is an emerging player in the same mental health benefits category, competing for HR buyer attention and PEPM contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubepodcasts.apple.com/us/podcast/coffee-with-curalinc/id1658148589
• Xx.com/CuraLinc

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CuraLinc Healthcare