Vocera Communications

What Vocera Communications does

Vocera Communications, founded in 2000 and headquartered in San Jose, California, is a healthcare-focused clinical communication and collaboration company that builds hardware and software for care team coordination inside hospitals. Its product portfolio centers on the hands-free Vocera Smartbadge wearable and a software suite including Vocera Engage (clinical communication platform), Vocera Edge (mobile staff communication), Vocera Vina (smartphone-based collaboration app), Vocera Collaboration Suite (enterprise care team coordination), and Vocera Ease (patient family communication). The platform is purpose-built for hospital workflows and integrates with Epic and other electronic health record systems, nurse call infrastructure, and complementary communication platforms such as Canopy, TigerConnect, and Amazon Alexa.

The company sells to hospitals and integrated healthcare systems through an enterprise B2B field sales motion, combining hardware device sales with software licensing and subscription services for ongoing platform access and updates. Pricing is quote-based and not publicly disclosed, consistent with healthcare technology enterprise procurement. Primary customer segments are large healthcare systems and hospitals (with a secondary push into small and mid-size hospitals enabled by the 2021 PatientSafe Solutions acquisition), addressing pain points such as inefficient clinical communication, nurse burnout, staff turnover, and care team fragmentation.

In 2022 Stryker Corporation acquired Vocera for $3 billion and integrated it into the SmartHospital Platform portfolio alongside Mako SmartRobotics and care.ai ambient intelligence. Under Stryker, Vocera products are distributed through Stryker's global enterprise salesforce targeting large healthcare organizations, positioning Vocera as the clinical communication layer within a broader digital health ecosystem spanning surgical, monitoring, and workflow capabilities.

Name

Vocera Communications

Legal name

Vocera Communications

Website

https://vocera.com

Company type

Private

Founded year

2000

Operating status

Acquired

Headcount range

501–1,000 employees

Short description

Vocera Communications provides hands-free clinical communication hardware (Smartbadge) and collaboration software (Engage, Edge, Vina, Ease, Collaboration Suite) for hospital care teams, sold via enterprise B2B field sales to healthcare systems. Acquired by Stryker in 2022 for $3 billion, it now operates within the SmartHospital Platform.

Ownership category

akta.pro rank

Product category

Clinical Communication and Collaboration Software

NAICS

Computer Systems Design and Related Services (54151), Surgical and Medical Instrument Manufacturing (339112)

SIC

Services-Prepackaged Software (7372), Surgical & Medical Instruments & Apparatus (3841)

akta.pro primary industry

Omnichannel Patient Communications & Contact Center (Voice/SMS/Email/Chat) (HLACAEAC)

akta.pro secondary industries

Voice Calling (VoIP) Apps (BPAMACAC), Virtual Care Team Collaboration & Provider-to-Provider Teleconsult Platforms (eConsults) (HLALABAI)

Keywords

• Clinical communication platform
• Healthcare communication devices
• Hands-free clinical communication
• Care team collaboration software
• Hospital workflow solutions

Headquarters

HQ city

San Jose

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Supply Chain, Operations

Revenue model

1. Clinical Communication Hardware and Software: Vocera generates revenue through sale of clinical communication devices (Smartbadge, accessories) and related software platforms (Vocera Engage, Vina, Collaboration Suite) to healthcare organizations. The business model combines hardware sales with software licensing and subscription services for ongoing platform access and updates.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Vocera Communications provides a clinical communication and collaboration platform consisting of hands-free wearable hardware (Vocera Smartbadge and accessories) and software applications (Vocera Engage, Edge, Ease, Vina, and Collaboration Suite) that enable healthcare professionals to coordinate patient care in real time. The products integrate with hospital systems such as Epic EHRs and nurse call platforms and are sold primarily to hospitals and integrated healthcare systems. Since the 2022 acquisition by Stryker, the suite is positioned as part of Stryker's SmartHospital Platform, combining clinical communication with surgical robotics and ambient intelligence.

Product overview

Vocera Communications provides a clinical communication and collaboration platform consisting of hardware devices (Vocera Smartbadge) and software applications (Vocera Ease, Vocera Vina, Vocera Collaboration Suite, Vocera Edge). The products work together to enable hands-free voice communication, secure messaging, and mobile collaboration for healthcare professionals across hospital environments. Vocera was acquired by Stryker Corporation in 2022 for $3 billion and integrated into Stryker's SmartHospital Platform ecosystem alongside surgical technologies and patient monitoring solutions.

Differentiator

Problem solved

Functional benefit

Brands

• Vocera Smartbadge: Hands-free communication device for healthcare professionals
• Vocera Engage
• Vocera Edge
• Vocera Ease
• Vocera Vina
• Vocera Collaboration Suite

Products and services

• Vocera Smartbadge Hands-free wearable communication device enabling clinical staff to send and receive voice-based messages without holding a phone, designed for hospital environments and care team coordination.
• Vocera Engage Clinical communication and collaboration platform for healthcare teams that connects hands-free badges, smartphones, and workflow systems to coordinate patient care across the hospital.
• Vocera Edge Mobile communication solution that enables clinical staff to discuss patient care via smartphones alongside Vocera badge devices, extending communication reach across care teams.
• Vocera Ease Secure messaging and notification application that enables clinicians to send real-time updates and messages to patient families through mobile devices during a hospital stay.
• Vocera Vina Mobile smartphone application that lets healthcare professionals communicate and collaborate with care team members using a unified directory of patients, roles, and communication preferences.
• Vocera Collaboration Suite Enterprise communication and collaboration platform for healthcare teams to coordinate patient care, manage messages, alarms, and tasks, and integrate with hospital systems.
• Vocera accessories Hardware accessories supporting Vocera communication badges and devices, including charging equipment and wearable components for clinical staff.

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• CanopycoreTechnology or Integration · 1 January 2024Canopy, a connected safety platform provider for U.S. health systems, integrated with Vocera over the past six months (as of 2024). This integration enables health system customers to combine clinical communication with Canopy's workplace violence prevention and staff safety capabilities, addressing nurse burnout and staff turnover concerns.
• PatientSafe SolutionscoreStrategic or Co-development Partner · 29 April 2021Vocera Communications announced acquisition of PatientSafe Solutions, a healthcare communication and workflow solutions provider. The acquisition was expected to enable Vocera to expand into small and mid-size hospitals, accelerate cloud transition, and enhance clinical communication capabilities.

Scale indicators3 records

Recent moves3 records

Expansion highlights5 records

Direct peers

• TigerConnect: TigerConnect is a leading clinical communication and collaboration platform for hospitals and health systems, directly competing with Vocera Engage, Vina, and Collaboration Suite in secure messaging, role-based routing, and care team coordination.
• Spectralink: Spectralink provides voice-over-Wi-Fi handsets, badges, and clinical mobility devices for hospitals, directly comparable to Vocera Smartbadge as purpose-built frontline healthcare communication hardware.
• PerfectServe: PerfectServe provides clinical communication, provider scheduling, and patient communication solutions to hospitals and physician practices, overlapping directly with Vocera's care team coordination and secure messaging capabilities.
• Ascom: Ascom offers wireless communication devices, nurse call integration, and clinical workflow software for hospitals — closely comparable to Vocera's Smartbadge and Engage platform, especially in acute and long-term care environments.

Broad incumbents

• Microsoft Teams: Microsoft Teams, bundled within Microsoft 365, is increasingly used by hospitals for messaging, video, and voice — competing with Vocera's communication workflows, particularly where health systems seek to consolidate vendors on a single UCaaS platform.
• Hillrom (Baxter): Baxter (which acquired Hillrom) offers Voalte and Hillrom nurse call and communication solutions for hospitals, overlapping with Vocera's clinical communication and workflow offerings across the acute care continuum.

Emerging players

• Canopy: Canopy is a connected safety platform for U.S. health systems targeting workplace violence prevention and staff safety, recently integrated with Vocera to bundle clinical communication with safety workflows — overlapping in the staff safety use case.
• care.ai: care.ai, a Stryker-owned ambient intelligence platform, sits alongside Vocera within the SmartHospital Platform and competes in adjacent virtual care, virtual nursing, and patient monitoring workflows that increasingly overlap with communication use cases.
• PatientSafe Solutions (Vocera subsidiary): PatientSafe, acquired by Vocera in 2021, targets small and mid-size hospitals with clinical communication and workflow tools — operating as a downstream channel within Vocera rather than an independent competitor, but addressing overlapping end-customer needs.

Others

• Epic Systems: Epic is a dominant EHR vendor and a Vocera integration partner today, but its growing in-platform communication features (Haiku, Canto, Secure Chat) make it a structural risk and adjacent ecosystem participant in clinical communication workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/voceracomm
• Facebookfacebook.com/VoceraComm

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries1 record

Funding overview

Funding rounds9 records

Investors11 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A6 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vocera Communications