Shaq Express

What Shaq Express does

ShaQ Express is a Ghanaian logistics and delivery company founded in 2020 and headquartered in Accra. It operates a nationwide last-mile network anchored by nine regional hubs across Greater Accra, Ashanti, Bono, Volta, Central, Western, Western North, Eastern, and Northern regions, using a mixed conventional and electric (KOFA) rider fleet to provide same-day intra-city courier, scheduled inter-regional line-haul, warehousing and fulfillment, and third-party logistics (3PL) partner services. Its in-house technology platform provides real-time tracking, digital proof of delivery (signature, photo, OTP), multi-stop routing, and a public API that connects to ecommerce storefronts, order management systems, and warehouse management systems for automated order flow.

The company serves a horizontal mix of customers including ecommerce platforms and online sellers, FMCG distributors, restaurants and food retailers, distributors/wholesalers, enterprise clients, and individuals/small businesses across Ghana. Its go-to-market combines self-serve mobile booking (iOS/Android), a developer-facing API for platform integrations, and a direct enterprise sales motion for tailored logistics proposals. Revenue is generated primarily through per-delivery transaction fees, volume-based enterprise contracts (often monthly billing), usage-based warehousing fees (storage and per-order pick/pack), spot or recurring inter-regional lane contracts, and platform access fees from 3PL partners joining the network. Pricing is quote-based rather than publicly listed, with commercial structuring aligned to monthly volume predictability for enterprise clients and inter-regional lane commitments.

Name

Shaq Express

Legal name

ShaQ Express

Website

https://shaqexpress.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

ShaQ Express is a Ghana-based last-mile logistics operator founded in 2020, offering courier, warehousing, and inter-regional delivery across nine regional hubs for ecommerce merchants, FMCG brands, enterprises, and individuals via an in-house platform with API integration.

Ownership category

akta.pro rank

Product category

Logistics Services

NAICS

Couriers and Express Delivery Services (492110), Local Messengers and Local Delivery (4922), Warehousing and Storage (493)

SIC

Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Courier, Parcel & Last‑Mile Delivery Platforms (BPAMAHAD)

akta.pro secondary industry

Crowdsourced Parcel Delivery (independent driver networks) (TLAAAGAB)

Keywords

• Last mile delivery
• Courier services
• Warehousing fulfillment
• Inter-regional logistics
• Ecommerce delivery

Headquarters

HQ city

Accra

HQ country

Ghana

HQ region

Africa

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Courier Services: Same-day intra-city delivery, scheduled pickups, and nationwide routes. Revenue from per-delivery fees based on distance, weight, and service level. Includes cash-on-delivery handling.
2. Last Mile Delivery: Final-leg delivery from warehouse to customer doorstep. Revenue from per-delivery fees with volume-based pricing for high-volume merchants. Includes COD handling and dedicated rider options.
3. Warehousing and Fulfillment: Storage, inventory management, picking, packing, and dispatch. Revenue from storage volume fees plus per-order picking and packing fees. Enterprise contracts structured around predictable monthly volume.
4. Inter-Regional Logistics: Scheduled lane runs between regions for consignments. Revenue from spot pricing for one-off consignments or recurring lane contracts with agreed rates and capacity. Vehicle scaling from motorbikes to trucks.
5. 3PL Network Partnership: Third-party logistics partners joining the operational network receive consistent delivery requests. Partners pay for platform access and integration, generating network volume and capacity.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

Shaq Express provides tech-driven last mile delivery and integrated logistics services across Ghana, including same-day courier, last mile delivery, warehousing and fulfillment, and inter-regional logistics. Operations run from nine regional hubs with a trained rider network, real-time tracking, digital proof of delivery, COD reconciliation, and public API integration for ecommerce platforms. A 3PL partner network extends capacity nationwide.

Product overview

ShaQ Express is a Ghanaian logistics and delivery platform offering four core operational service lines: Courier, Last Mile Delivery, Warehousing and Fulfillment, and Inter-Regional Logistics. These services operate on a shared operational backbone comprising a trained professional rider network, real-time tracking systems, and digital proof of delivery capabilities. The platform serves enterprise clients, small businesses, and individuals across nine regions of Ghana through a mobile app for customers, a separate rider app for drivers, and a partner dashboard for 3PL operators. The company also operates an electric motorbike fleet in Accra as part of its sustainability initiative.

Differentiator

Problem solved

Functional benefit

Products and services

• Courier Parcel and document delivery service offering same-day intra-city delivery, scheduled pickups, and nationwide routes across Ghana with real-time tracking and digital proof of delivery on every drop.
• Last Mile Delivery Final-leg delivery from warehouse to customer doorstep for high-volume merchants, featuring dedicated rider service, API-powered order flow, multi-stop routing, and structured cash-on-delivery handling.
• Warehousing and Fulfillment Inventory storage, SKU-level management, picking, packing, dispatch, and returns handling under one operational roof, with real-time stock visibility and direct handoff to last mile delivery.
• Inter-Regional Logistics Scheduled lane-based logistics for moving consignments between Ghanaian regions, with vehicle options from motorbikes to trucks, predictable transit times, consolidated routing, and multi-stop drops.
• 3PL Partner Services Network offering where fleet owners, storage operators, and last-mile partners join the ShaQ Express operational network, receiving API integration, dashboard access, and named account support in exchange for completing delivery requests through the platform.
• ShaQ Express Mobile App (Customer) Customer-facing mobile application for booking deliveries, tracking orders in real time, and managing payments, available on iOS and Android app stores.
• ShaQ Express Rider App Rider-facing mobile application for accepting delivery assignments, navigation, and managing earnings, including daily payout functionality to attract and retain fleet capacity.
• Partner Dashboard Web-based dashboard for 3PL partners to manage active deliveries, monitor performance metrics, and reconcile completed orders against their operational records.

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• KOFA (Electric Motorbike OEM)coreTechnology or IntegrationShaQ Express operates KOFA electric delivery motorbikes within its Accra logistics operations. KOFA provides the electric vehicles that form the working electric fleet of 20+ bikes integrated into daily last mile dispatch. The partnership enables lower-emission delivery operations in Greater Accra.
• Charging and Battery-Swap Ecosystem PartnerscoreTechnology or IntegrationEcosystem partners provide charging and battery-swap infrastructure supporting daily electric mobility operations in Accra. ShaQ Express uses this third-party infrastructure rather than owning it. The reliability of this ecosystem infrastructure makes daily electric delivery viable for the company.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• MAX (formerly MAX.ng): Nigerian mobility and delivery platform using motorcycles and EVs for ride-hailing and last-mile parcel delivery across West African cities. Comparable two-wheeler fleet model with last-mile parcel focus.
• Sendy: Kenyan on-demand delivery platform connecting businesses to a fleet of drivers and motorbike riders for last-mile and same-day delivery across East Africa. Closely comparable business model and customer base to ShaQ Express in a neighboring African market.
• Kwik Delivery: Nigerian last-mile delivery platform offering same-day, next-day, and scheduled deliveries with real-time tracking and COD support for ecommerce merchants. Highly comparable to ShaQ's courier and last-mile product in West Africa.
• Topship: Nigerian shipping aggregator and delivery management platform providing API integrations with multiple African carriers for ecommerce merchants. Comparable platform-style, multi-carrier delivery enablement model.
• Gokada: Nigerian delivery and mobility platform operating a fleet of motorcycles for last-mile logistics in Lagos. Similar asset-light, rider-network-driven last-mile delivery model targeting ecommerce merchants.

Broad incumbents

• Glovo: Barcelona-based on-demand delivery super-app (owned by Delivery Hero) operating across multiple African countries with courier, food, and grocery delivery. Larger incumbent overlapping in last-mile courier for restaurants and merchants.
• Jumia Logistics: Pan-African ecommerce platform operating its own last-mile delivery network called Jumia Logistics across multiple countries including Ghana. Established incumbent competing for the same ecommerce fulfillment wallet.
• DHL Express Ghana: Global courier and logistics incumbent operating domestic and international delivery services in Ghana. Established competitor for inter-regional and enterprise shipping, with broader international reach.
• Aramex: Middle East and Africa-focused courier and logistics company offering last-mile, freight, and supply chain solutions. Comparable in inter-regional logistics and enterprise courier services, with broader geographic reach.
• FedEx Ghana: Global courier incumbent with operations in Ghana offering express parcel, freight, and warehousing services. Overlaps with ShaQ's courier, last-mile, and warehousing products at the enterprise end of the market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ShaQexpress

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shaq Express