Dr. Dental

What Dr. Dental does

Dr. Dental is a family-owned dental service organization (DSO) operating 40+ owned dental offices across Massachusetts, Connecticut, New Hampshire, and New Jersey, with headquarters in Framingham, MA. Founded in 2004 by the Faigel family, the company provides a full suite of general, restorative, cosmetic, and orthodontic dental services under a uniform multi-location model, with each office offering preventive care (cleanings, exams, sealants), restorative procedures (fillings, crowns, bridges, root canals, implants, dentures), cosmetic services (whitening, veneers, bonding), and orthodontics (traditional braces and Invisalign clear aligners). Notable clinical capabilities include board-certified orthodontists (Dr. Gayatri Horowitz, Dr. Sung Kim, Dr. Willan Jumbo) and comprehensive emergency dental services. Technology infrastructure consists of standard dental equipment (digital X-rays, conventional imaging), patient-facing digital tools including NexHealth-powered online appointment scheduling, BalanceCollect online bill payment, and a SmileSnap virtual orthodontic consultation tool. Patient-facing intake forms are available in English, Spanish, and Portuguese.

The business model is a fee-for-service dental practice network with insurance as the dominant revenue channel. Dr. Dental is in-network with MassHealth (administered by DentaQuest), Husky Dental (Connecticut), New Jersey Medicaid, and most major commercial carriers including Delta Dental, Blue Cross Blue Shield, MetLife, Cigna, Aetna, United Concordia, Guardian, Humana, and Ameritas. Direct-to-consumer pricing is positioned at accessibility levels ($25 new patient exam, $57 cleaning, root canals $750–$1,000+) with payment plans available for uninsured patients. The go-to-market motion is primarily direct-to-consumer via walk-ins, online booking, phone scheduling, and insurance directory referrals, supplemented by extended weekday hours (until 7:30 PM) and Saturday hours (9 AM–3 PM). The company was bootstrapped and family-controlled from 2004 until a Series 4 investment from ABRY Partners in March 2019, which introduced institutional capital to support continued platform expansion. Revenue is not publicly disclosed.

Name

Dr. Dental

Legal name

Dr. Dental Management, LLC

Website

https://mydrdental.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

Dr. Dental is a family-owned dental service organization operating 40+ owned offices across Massachusetts, Connecticut, New Hampshire, and New Jersey, delivering full-service general, restorative, cosmetic, and orthodontic dentistry to individual and family patients, with in-network participation in MassHealth and major commercial dental insurers.

Ownership category

akta.pro rank

Product category

Dental Care Services

NAICS

Offices of Dentists (621210), Offices of Dentists (6212), Offices of Dentists (62121)

SIC

Services-Health Services (8000)

akta.pro primary industry

General Dentistry Group Practices (HLABAKAB)

akta.pro secondary industry

Comprehensive Family Dentistry (Multi-Disciplinary In-Office General Care) (HLABAAAE)

Keywords

• Family dental care
• General dentistry
• Restorative dentistry
• Orthodontic treatment
• Cosmetic dentistry

Headquarters

HQ city

Framingham

HQ country

United States

HQ region

North America

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Fee-for-Service Dental Care: Direct patient payments for dental services including cleanings, fillings, extractions, root canals, crowns, bridges, dentures, cosmetic procedures, and orthodontic treatments. Patients pay at time of service or through established payment plans.
2. Insurance Billing: Revenue from dental insurance reimbursements. Dr. Dental is an in-network provider for MassHealth, Delta, Blue Cross Blue Shield, Cigna, Aetna, MetLife, United Concordia, and numerous other insurance plans. The practice handles insurance claims processing on behalf of patients.
3. Government Healthcare Programs: Revenue from state-funded healthcare programs including MassHealth in Massachusetts and Medicaid in New Jersey and Connecticut (Husky Dental in Connecticut). These government programs cover dental services for eligible low-income residents.
4. Payment Plans: Flexible payment arrangements offered to patients without insurance or for services not covered by insurance. This allows patients to spread costs over time while ensuring the practice receives full payment for services rendered.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Dr. Dental operates a multi-location network of family dental offices providing general, preventive, restorative, cosmetic, and orthodontic dental services directly to patients. Each office delivers comprehensive dental care including cleanings, exams, fillings, root canals, crowns, bridges, implants, dentures, extractions, teeth whitening, veneers, braces, and Invisalign, supported by digital X-rays and patient-facing online tools. The company also accepts MassHealth and most major dental insurance plans and offers flexible payment plans for uninsured patients.

Product overview

Dr. Dental is a dental care services provider operating a multi-location network of family dental offices across four states: Massachusetts, Connecticut, New Hampshire, and New Jersey. The company was founded in 2004 by the Faigel family in Massachusetts and has expanded to over 40 office locations. Dr. Dental offers a unified, full-service dental practice model where each location provides the same comprehensive suite of services, rather than a platform-plus-modules architecture. The core offering spans general and preventive dentistry (dental cleanings, exams, X-rays, oral cancer screenings), restorative procedures (fillings, crowns, bridges, root canals, dental implants, dentures), cosmetic dentistry (tooth whitening, porcelain veneers, dental bonding), orthodontics (traditional braces and Invisalign clear aligners), and emergency dental care. The company also provides patient-facing digital sub-tools including a virtual orthodontic consultation tool (SmileSnap), an online appointment scheduling system (NexHealth), and an online bill payment platform (BalanceCollect). Dr. Dental differentiates on affordability, accepting MassHealth and offering everyday specials (e.g., $25 new patient appointments, $57 dental cleanings).

Differentiator

Problem solved

Functional benefit

Products and services

• General Dentistry Routine and preventive dental care including dental exams, cleanings (scaling, polishing, root planing), oral cancer screenings, digital X-rays, and patient education on oral hygiene. Offered across all Dr. Dental locations in Massachusetts, Connecticut, New Hampshire, and New Jersey.
• Dental Cleanings Professional teeth cleaning performed by dental hygienists, including plaque and tartar removal (scaling), polishing, and root planing. Recommended at least twice per year to prevent tooth decay and gum disease; a typical cleaning takes approximately 30 minutes. Advertised at $57 per visit.
• Preventative Dentistry Comprehensive preventive oral healthcare program combining patient at-home practices (brushing with fluoride toothpaste, flossing, dietary guidance) with in-office services (professional cleanings, regular X-rays, fissure sealants, fluoride treatments, and oral cancer screenings).
• Dental Fillings Restorative procedure to treat cavities and tooth decay using various filling materials including amalgam (metal), composite (tooth-colored), gold, and porcelain. A front-line defense against tooth decay that prevents small cavities from becoming larger problems.
• Root Canal Treatment Endodontic treatment involving removal of infected tooth pulp, cleaning, sterilization, and sealing of the tooth interior. Performed on anterior teeth, premolars, and molars, with follow-up restoration as needed. Front teeth from $750, bicuspid teeth from $900, molar teeth $1,000+.
• Dental Crowns and Caps

Quantifiable outcome

• First office achieved 1,000+ patients within first year of operation (2004)

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core.

• DentaQuestcoreOthersDentaQuest administers the MassHealth dental program for the Massachusetts Department of Health and Human Services. Dr. Dental works with DentaQuest for claims processing, customer service, insurance plan options, and coverage requirements for MassHealth dental beneficiaries.
• MassHealth (Massachusetts)coreOthersMassHealth is Massachusetts' government-funded healthcare program that provides dental coverage to eligible residents since July 1, 2006. Dr. Dental is an in-network provider at all 19 Massachusetts office locations for MassHealth dental beneficiaries.
• Delta DentalcoreOthersDelta Dental is one of the nation's largest dental insurance providers. Dr. Dental is an in-network Delta Dental provider, accepting Delta Dental insurance plans at all locations.
• Blue Cross Blue ShieldcoreOthersBlue Cross Blue Shield is a major national health insurance provider. Dr. Dental accepts Blue Cross Blue Shield dental insurance plans as an in-network provider.
• MetLifecoreOthersMetLife is a global provider of insurance and financial services including dental insurance. Dr. Dental accepts MetLife dental insurance plans as an in-network provider.
• CignacoreOthersCigna is a global health insurance company. Dr. Dental accepts Cigna dental insurance plans as an in-network provider.
• AetnacoreOthersAetna is a major health insurance company offering dental plans. Dr. Dental accepts Aetna dental insurance plans as an in-network provider.
• United ConcordiacoreOthersUnited Concordia is a dental insurance provider organized into categories including Traditional plans (Preferred PPO, Flex PPO, Plus DHMO), Value Plans, Innovative Solutions, and Health Care Reform options. Dr. Dental is a recognized United Concordia provider in the New England region.
• Husky Dental (Connecticut)coreOthersHusky Dental is Connecticut's state-sponsored dental healthcare program. Dr. Dental accepts Husky Dental and Connecticut Dental Health Partnership (CTDHP) at its Connecticut locations.
• Medicaid (New Jersey)coreOthersMedicaid is New Jersey's government-funded healthcare program that includes dental coverage. Dr. Dental accepts Medicaid dental plans at its New Jersey locations in Clifton, Lyndhurst, Edison, and Hackensack.
• NexHealthcoreTechnology or IntegrationNexHealth provides the online appointment scheduling platform used by Dr. Dental. Patients can book appointments 24/7/365 through the NexHealth system, which integrates with Dr. Dental's website. NexHealth handles appointment confirmations and reminders.

Scale indicators4 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Pacific Dental Services: National DSO supporting 900+ offices with strong emphasis on integrated specialty services (orthodontics, endodontics, periodontics). Comparable multi-location general dentistry model with insurance-driven GTM.
• Western Dental & Orthodontics: Large DSO with 350+ offices primarily in CA, TX, AZ, NV, with strong Medicaid acceptance. Directly comparable business model with emphasis on affordability and government-payor participation.
• 42 North Dental: New England-based DSO supporting 80+ practices across Massachusetts, Connecticut, New Hampshire, and other Northeast states. Most direct geographic and operating-model competitor to Dr. Dental.
• Great Expressions Dental Centers: Multi-state DSO with 300+ offices, headquartered in the Northeast. Directly comparable on service mix (general, specialty, ortho), insurance participation, and patient demographic.
• Heartland Dental: One of the largest DSOs in the U.S. with ~1,700 supported offices. Closely comparable as a multi-state, doctor-supported general dentistry platform with similar service mix including hygiene, restorative, and cosmetic.
• Affordable Dentures & Implants: Largest network of dental practices focused on extractions, dentures, and implants with 400+ U.S. locations. Comparable value-positioning strategy targeting price-sensitive patients and government-payor populations.
• Aspen Dental: Largest U.S. DSO with 1,000+ offices across 45 states. Directly comparable multi-location general dentistry platform serving affordability-seeking and government-insured patients with similar extended hours and insurance breadth.
• Smile Brands: Multi-brand DSO (Smile Brands, Bright Now! Dental, Monarch Dental) with 600+ offices. Comparable affordable, insurance-accepting general dentistry positioning with extended hours.
• Dental Care Alliance: DSO supporting 400+ practices across 20+ states with both general and specialty services. Similar multi-state, insurance-driven model with comparable patient demographics.
• Gentle Dental (InterDent): Multi-state DSO operating 170+ Gentle Dental and Today's Family Dental offices with comparable general dentistry, insurance acceptance, and extended hours model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/mydrdental
• Facebookfacebook.com/MyDrDental
• LinkedInlinkedin.com/company/dr.-dental

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dr. Dental