North Carolina Department of Information Technology

What North Carolina Department of Information Technology does

The North Carolina Department of Information Technology (NCDIT) is the central IT organization of the State of North Carolina, providing shared technology infrastructure, cybersecurity, broadband, emergency communications, and digital services to state agencies, local governments, boards and commissions, and ultimately the public. Established in its current consolidated form in 2015 and headquartered in Raleigh, NCDIT employs 1,001-5,000 staff and operates a portfolio spanning Digital Commons (a Drupal-based CMS used by nearly 100 state websites with built-in WCAG 2.1 Level AA and Section 508 accessibility), the Next Generation 911 network connecting 124 PSAPs via an AT&T ESInet with FirstNet redundancy, the N.C. Government Data Analytics Center, the AI Accelerator, and specialized programs including CJLEADS (criminal justice data), the N.C. Health Information Exchange Authority, FirstTech, Privacy and Data Protection, and Broadband and Digital Opportunity.

Name

North Carolina Department of Information Technology

Legal name

N.C. Department of Information Technology

Website

https://it.nc.gov

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

The North Carolina Department of Information Technology (NCDIT) is the state's central IT organization, providing cybersecurity, broadband expansion, Next Generation 911, digital accessibility, and AI governance services to North Carolina state agencies and local governments.

Ownership category

akta.pro rank

Product category

Government IT Services

NAICS

Public Administration (92), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Government / Defense & High-Security Data Centers (HDABACAK)

akta.pro secondary industries

Critical Infrastructure Protection (CIP) & NERC-CIP Compliance (HDADAJAC), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), Network Configuration Management & Backup (NCM) (HDAFAGAE), Business/Enterprise ISPs (Dedicated Internet Access) (HDAIADAB)

Keywords

• State government IT services
• Cybersecurity risk management
• Broadband infrastructure programs
• Emergency communications network
• Digital accessibility compliance

Headquarters

HQ city

Raleigh

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations

Revenue model

1. State Government Budget Allocation: Primary funding through annual North Carolina state budget appropriations for IT services, infrastructure, and programs. NCDIT operates as a state government department providing centralized IT services to agencies.
2. Federal Grant Programs: Administration of federal funding including BEAD (Broadband Equity, Access, and Deployment) program grants ($90.6 million allocated to Brightspeed) and American Rescue Plan Act funds ($26 million in Stop-Gap Solutions grants) for broadband expansion.
3. Service Fees and Contracts: Revenue from statewide IT contracts, enterprise license agreements, and IT volume purchasing programs that serve state agencies and local governments.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

NCDIT is the central IT department for the State of North Carolina, providing enterprise IT services (hosting, identity management, Microsoft 365 collaboration, endpoint management), cybersecurity through the SecureNC program, the Digital Commons Drupal-based web platform, Next Generation 911 emergency communications, broadband expansion grants, the Government Data Analytics Center, the AI Accelerator program, and digital accessibility compliance support to state agencies, local governments, boards, commissions, and the public.

Product overview

The North Carolina Department of Information Technology (NCDIT) operates as the state's central IT organization providing a comprehensive portfolio of technology services and programs. The department offers an integrated ecosystem of services centered around Digital Commons (a Drupal-based web platform), Cybersecurity & Risk Management, Next Generation 911 emergency communications, Broadband & Digital Opportunity expansion, and the AI Accelerator program for responsible AI adoption. Core enterprise IT services include hosting, identity management (NCID), endpoint management, Microsoft 365 collaboration, and the Government Data Analytics Center. NCDIT also manages specialized programs including the N.C. Health Information Exchange Authority, Privacy & Data Protection, CJLEADS criminal justice data system, and FirstTech public safety communications. The department provides digital accessibility services through Digital Accessibility Support and supports state agencies with IT procurement, project oversight, and enterprise strategy services.

Differentiator

Problem solved

Functional benefit

Brands

• SecureNC: Whole-of-state cybersecurity program providing unified cyber protection across counties, cities, universities, and critical services
• Digital Commons
• AI Accelerator
• Next Generation 911 (NG911)
• N.C. 911 Board

Products and services

• Digital Commons A centralized Drupal-based content management system that provides secure, accessible, and mobile-friendly website development, hosting, and monitoring for North Carolina state agencies, boards, and commissions.
• SecureNC Cybersecurity & Risk Management Statewide cybersecurity program providing real-time endpoint visibility, automated threat response, coordinated incident management, and security assessments for state and local government entities.
• N.C. 911 Board / Next Generation 911 Emergency communications modernization program managing the Next Generation 911 network across 124 public safety answering points, providing 911 call routing, network monitoring via the NMAC, and cybersecurity assessments.
• Broadband & Digital Opportunity Statewide broadband expansion initiative connecting rural homes and businesses through federal and state funding programs including BEAD and Stop-Gap Solutions, contracting with ISPs such as Brightspeed, Connect Holding II, Atlantic Telephone Membership Cooperative, Citizens Telephone Company, and Frontier Communications.
• AI Accelerator Program enabling state agencies to identify AI use cases, develop prototypes, and test solutions in 60-day sprints, supporting responsible AI adoption across state government.
• Enterprise IT Services Core IT services including hosting, enterprise active directory, NCID identity management, endpoint management, Microsoft 365 collaboration, network connectivity, and professional services for state agencies.
• N.C. Government Data Analytics Center State data governance and analytics program led by Chief Data Officer Christie Burris, providing strategic vision for data sharing and analytics to improve government outcomes.
• Privacy & Data Protection State privacy program providing guidance on data protection requirements, privacy principles, and compliance with state and federal privacy laws.
• N.C. Health Information Exchange Authority State-designated health information exchange enabling secure health care data exchange among agencies and the private sector, with population health and analytic services and a fivefold increase in participants under recent leadership.
• AI Chatbot AI-powered chatbot service for digital services supporting state agency interactions with citizens.
• Digital Accessibility Support Comprehensive accessibility services including training, testing, consultation, and remediation support for state agencies to achieve WCAG 2.1 Level AA compliance.
• CJLEADS Criminal Justice Law Enforcement Automated Data System providing integrated criminal justice data for law enforcement and justice agencies across North Carolina.
• FirstTech Technology program for North Carolina public safety communications and emergency response coordination.
• PDF-to-HTML Conversion Tool (Gemini AI) AI-powered tool developed with Google and Gemini that converts PDFs into accessible, easy-to-read HTML pages for state websites, with automatic redirects from old PDFs to new HTML pages and mobile responsiveness.
• VIPER Statewide Radio Network Statewide voice and data communications network for public safety, with portable radios distributed to PSAPs for backup communication during emergencies.

Quantifiable outcome

• Over 252,000 homes and businesses connected through $670+ million in broadband projects since January 2026
• +4 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability11 records

Feature5 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• TaniumcoreTechnology or Integration · 18 June 2026NCDIT selected Tanium as the whole-of-state cybersecurity partner for the SecureNC program, delivering unified statewide cyber protection across counties, cities, universities, and critical services. The partnership leverages Tanium's Autonomous IT Platform for real-time endpoint visibility, automated investigations, and rapid response capabilities targeting under-resourced jurisdictions.
• BrightspeedcoreChannel Partner/ Reseller/ Distributor · 1 March 2026Brightspeed is a key partner in North Carolina's broadband expansion, receiving $90.6 million in federal BEAD funding and more than $244 million in state grants to extend high-capacity fiber internet access across the state. Company is headquartered in Charlotte and is the nation's third-largest fiber broadband builder.
• GovRAMPcoreTechnology or Integration · 19 February 2026Partnership with GovRAMP allows North Carolina state agencies to utilize cloud service providers already vetted by the shared security authorization program without conducting repeated security assessments. Integrates into North Carolina's existing technology governance structure.
• Carolina Cyber NetworkcoreStrategic or Co-development Partner · 15 July 2025Workforce development partnership between NCDIT and Carolina Cyber Network aimed at building the state's cybersecurity talent pipeline through internship programs. Partnership with Fayetteville Technical Community College to develop cybersecurity interns.
• Connect Holding II LLCminorChannel Partner/ Reseller/ DistributorInternet service provider partner in NCDIT's Stop-Gap Solutions broadband program, one of multiple providers distributing grant funding to expand broadband to underserved areas.
• Atlantic Telephone Membership CooperativeminorChannel Partner/ Reseller/ DistributorCooperative internet service provider participating in NCDIT's Stop-Gap Solutions program to expand broadband infrastructure to rural communities.
• Citizens Telephone CompanyminorChannel Partner/ Reseller/ DistributorLocal telephone company partner in NCDIT's Stop-Gap Solutions program for rural broadband expansion.
• Frontier CommunicationsminorChannel Partner/ Reseller/ DistributorTelecommunications company partner in NCDIT's Stop-Gap Solutions broadband grant program.
• Fayetteville Technical Community CollegecoreStrategic or Co-development PartnerEducational institution partner in NCDIT's cybersecurity internship program with Carolina Cyber Network, providing workforce development for the state's cybersecurity talent pipeline.
• AT&TcoreTechnology or IntegrationAT&T provides the managed IP network (ESInet) for North Carolina's Next Generation 911 system, securely routing emergency calls and text messages. Also provides FirstNet wireless redundancy for primary PSAPs through Virtual Private Networks.
• FirstNetcoreTechnology or IntegrationFirstNet provides wireless redundant solution for primary PSAPs, offering an extra layer of protection for 911 call delivery during service disruptions through wireless Access Point Name (APN) technology.
• Google/Gemini AIcoreTechnology or IntegrationNCDIT is working with Google and Gemini AI to provide PDF-to-HTML conversion tool that turns PDFs into accessible, easy-to-read HTML pages for state websites. The tool launched in mid-March and is free for Digital Commons sites.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Others

• Tanium: Endpoint security and autonomous IT platform vendor selected as NCDIT's whole-of-state cybersecurity partner for SecureNC. Serves multiple state and federal government customers with adjacent mission.
• National Emergency Number Association (NENA): Industry standards body for 911 services that recognized NCDIT with the National NG911 Award. Provides the standards framework within which NCDIT's NG911 Board operates.
• GovRAMP (formerly StateRAMP): Shared security authorization program for cloud service providers serving state and local governments. Direct partner of NCDIT and functionally aligned with its cybersecurity and risk management mission.
• NASCA (National Association of State Chief Administrators): Industry association representing state chief administrators and CIOs. Provides peer benchmarking, policy frameworks, and convening function for the community of state IT leaders including NCDIT.
• AT&T (FirstNet/ESInet): Provides managed IP network (ESInet) and FirstNet wireless redundancy for North Carolina's NG911 system. Adjacent enabler of state emergency communications infrastructure comparable to NCDIT's NG911 delivery model.

Direct peers

• Texas Department of Information Resources: Texas DIR delivers statewide IT, cybersecurity, and digital services to Texas state agencies and local governments. Operates with similar mandate to NCDIT, including consolidated IT procurement and statewide cybersecurity coordination.
• Georgia Technology Authority: Georgia Technology Authority manages statewide IT infrastructure, services, and procurement for Georgia state agencies. Provides similar functions to NCDIT, including enterprise IT services and cybersecurity oversight.
• Florida Digital Service: Florida Digital Service leads IT modernization and digital service delivery for the State of Florida. Operates a comparable central IT model focused on modernizing legacy systems and improving digital government services.
• California Department of Technology: The California Department of Technology is the most direct peer, providing centralized IT services, cybersecurity, broadband, and digital services for the State of California. Comparable in mission, scope (statewide IT governance), and service portfolio to NCDIT.
• New York State Office of Information Technology Services: NYS ITS provides centralized IT infrastructure, cybersecurity, and digital services to New York State agencies. Comparable in scale, scope, and statewide governance mandate to NCDIT.

Market position

Strengths4 records

Weaknesses3 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ncdit
• YouTubeyoutube.com/playlist?list=PL0HC6rAsUl2Xyl1bXETk-0xXe6hlryaX7
• Facebookfacebook.com/ncdit
• LinkedInlinkedin.com/company/ncdit
• Instagraminstagram.com/nc_dit

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments34 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about North Carolina Department of Information Technology