Aramex

What Aramex does

Aramex is a global logistics and courier company headquartered in Dubai and publicly listed on the Dubai Financial Market and Abu Dhabi Securities Exchange (ticker: ARAMEX), operating in over 70 countries with 10,000+ employees. In 2025, Abu Dhabi sovereign wealth fund ADQ acquired a 63.26% controlling stake for AED 4.4 billion, providing strategic capital and signaling state-level backing. The company's New Zealand operations (Aramex New Zealand, formerly Fastway Couriers NZ, joined 2016 and rebranded 2019) run a deeply localized franchise model comprising 18 regional franchises and 300+ courier franchisees serving 75,000+ customers across the country.

Aramex's product portfolio centers on aramexConnect, a self-service electronic-label consigning platform that handles label generation, parcel tracking, and freight management, complemented by core services including domestic courier, international delivery, satchels (A5-A2 sizes), Parcel Connect collection points, returns, and 3PL warehousing through Aramex Canterbury. Underlying technology includes the MyFastway Business API (OAuth2), a Google Cloud Lakehouse-based AI-first data foundation spanning 70+ countries, and an AWS-migrated Oceania datacentre. The platform integrates directly with eCommerce ecosystems via Joovii (Shopify, WooCommerce) and multi-carrier aggregators including Starshipit, Shippit, EIZ, ShipStation, MachShip, and Readytoship.

Aramex's revenue model combines transaction fees (per-label courier services), managed services (3PL pick-and-pack warehousing), and subscription pricing (account holders, eCommerce integrations at $9.95 USD/month for Joovii). Delivery tiers include Authority to Leave, Signature, Secure PIN, and Priority Delivery add-ons. Geographic expansion is active, with a 5,600 sqm GDP-certified healthcare and pharmaceutical hub opened in Dubai South Free Zone in March 2026, delivery services resumed to Syria in September 2025 after a 10-year pause, and a nationwide electronic parcel-box network launched with Bahrain Post. The group is led by incoming CEO Amadou Diallo (effective May 1, 2026), a former DHL Global Forwarding executive, indicating a global professionalization agenda under ADQ ownership.

Name

Aramex

Legal name

Aramex (New Zealand)

Website

https://aramex.co.nz

Company type

Public

Founded year

1983

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Product category

Logistics Services

NAICS

Marine Cargo Handling (48832), Support Activities for Water Transportation (4883)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Deep Sea Foreign Transportation Of Freight (4412)

akta.pro primary industry

Customs Brokerage for Ocean Shipments (Import/Export Clearance) (TLACABAG)

akta.pro secondary industry

Project & OOG/Breakbulk Ocean Forwarding (Out-of-Gauge, RoRo) (TLACABAH)

Keywords

• Courier parcel delivery
• International freight forwarding
• Third-party logistics warehousing
• ECommerce fulfillment services
• Franchise logistics network

Headquarters

HQ city

Ahuriri

HQ country

New Zealand

HQ region

Oceania

Offices11 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Courier and Parcel Delivery Services: Revenue from domestic and international courier, express, and parcel delivery services. Includes Authority to Leave, Signature, and Secure PIN delivery options. Revenue streams include electronic label sales, manual label sales, and rural delivery surcharges.
2. Third-Party Logistics (3PL) Warehousing: End-to-end logistics solutions including pick, pack, and distribution services. 'Pick and pack' service up to 10pm weeknights with same-night dispatch. Provides storage racking, secure facilities, and inventory management.
3. International Freight Services: Door-to-door international delivery services with customs clearance, freight forwarding, and duty-paid/Duty Unpaid options.

Pricing tiers

Distribution channels5 records

Marketing channels5 records

Core offering

Aramex is a global logistics and courier company providing domestic and international parcel delivery, freight forwarding, and third-party warehousing (3PL) services. Its New Zealand operation runs a franchise-based network with 18 regional franchises and 300+ courier franchisees, supplemented by the aramexConnect self-service electronic labeling platform, prepaid satchels, Parcel Connect collection points, and international door-to-door shipping with customs clearance.

Product overview

Aramex is a global logistics and courier company operating primarily through its franchise network model in New Zealand. The core offering centers on aramexConnect, a self-service electronic label consigning platform that provides Sending Mode for shipping and Receiving Mode for parcel tracking. Delivery services include Authority to Leave, Signature, and Secure PIN options, with Priority Delivery as a fee-based add-on. The platform integrates with major eCommerce platforms including Shopify and WooCommerce via Joovii, and multi-carrier management tools like Starshipit, Shippit, and EIZ. Supporting services include Parcel Connect collection points, international delivery, Collections, and Returns. The New Zealand network comprises 18 regional franchises across all major regions. Aramex Canterbury also offers 3PL warehousing with pick, pack, and distribute capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• aramexConnect: Self-service electronic label consigning platform for managing freight dispatch, parcel sending and receiving
• Smart Electronic Boxes

Products and services

• aramexConnect Self-Service Platform Self-service electronic label consigning platform that lets customers manage freight dispatch, create shipping labels, track parcels, and handle both sending and receiving operations. Includes Sending Mode and Receiving Mode with dedicated dashboards and photo proof of delivery; intended for businesses and individuals sending parcels domestically and internationally.
• Parcel Connect Network of collection points across New Zealand enabling flexible sending and collection of parcels for one-off senders without requiring an account; pay-as-you-go per-label pricing.
• International Delivery Door-to-door international delivery service with customs clearance, freight forwarding, and duty-paid or duty-unpaid options to destinations worldwide via the online portal.
• Domestic Courier Services (Authority to Leave, Signature, Secure PIN) Tiered domestic courier delivery choices including standard Authority to Leave, Signature-required delivery, and Secure PIN delivery for high-value or sensitive shipments. Includes $2,000 limited liability coverage and one free redelivery where applicable.
• Priority Delivery Service Add-on VIP delivery service in which parcels are sorted and loaded first on the delivery van with priority customer support; available across New Zealand (excluding rural) for satchels and parcels up to 25kg via aramexConnect.
• Collections Service Service in which couriers pick up parcels from a supplier or vendor and deliver them to the customer; available with standard Non-Signature or Signature delivery options.
• Returns Service Service enabling customers to easily return items, available with standard Non-Signature or Signature delivery options.
• Prepaid Satchels Prepaid satchel product available in A5, A4, A3, and A2 sizes up to 5kg for national satchel delivery across New Zealand.
• MyFastway Business API OAuth2-based Business API that lets developers integrate Aramex's shipping services into custom systems; supports retrieving quotes, creating consignments (shipments), and downloading PDF shipping labels.
• 3PL Warehousing (Christchurch) Third-party logistics warehousing at the Aramex Canterbury Christchurch location providing pick, pack, and distribute services including late-weeknight cutoffs, same-night dispatch, overnight South Island freight, and two-day North Island freight; includes an MPI-approved transitional and containment facility.
• Courier Franchise Network Network of 18 independently owned and operated regional franchises and 300+ courier franchisees operating in exclusive territories across New Zealand, providing localized courier and logistics services under the Aramex brand.
• Smart Electronic Parcel Boxes (Bahrain) Network of electronic parcel lockers offering contactless 24/7 parcel collection and delivery with real-time tracking, launched in Bahrain in partnership with Bahrain Post to serve rising eCommerce demand.

Quantifiable outcome

• 250,000 customers signed up for aramexConnect portal in 6 months
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability2 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and secondary.

• Google CloudcoreTechnology or Integration · 1 February 2026Aramex deployed an AI-first global data foundation built on Google Cloud using Lakehouse architecture. The platform creates a unified 'Single Source of Truth' across operations in over 70 countries, enabling high-velocity data processing, real-time analytics, and Agentic AI capabilities for decision-making.
• Amadou Diallo (Incoming CEO)coreOthers · 1 November 2025Amadou Diallo appointed as Group Chief Executive Officer effective May 1, 2026. Brings over 30 years of leadership experience in the logistics industry, including roles at DHL Global Forwarding.
• Amazon Web Services (AWS)coreTechnology or Integration · 1 October 2025At Gitex Global 2025, Aramex announced a partnership with AWS to migrate its Oceania datacentre (88 virtual machines) to the AWS cloud. This migration enhances digital infrastructure, performance, security, and disaster recovery capabilities, supporting AI adoption as part of Aramex's digital transformation strategy.
• Bahrain PostsecondaryStrategic or Co-development Partner · 1 October 2025Aramex and Bahrain Post launched a nationwide network of electronic parcel boxes in Bahrain to enhance contactless delivery. The system offers real-time tracking and 24/7 access, aiming to reduce delivery costs and improve customer service amid rising e-commerce activity.
• JooviicoreTechnology or IntegrationAramex partnered with Australian developers Joovii to create custom integrations connecting aramexConnect with Shopify and WooCommerce platforms. The integrations automate shipping label generation, order fulfillment, and tracking directly within the eCommerce admin sections.
• EIZsecondaryChannel Partner/ Reseller/ DistributorEIZ platform integrates aramexConnect with multiple eCommerce platforms including Shopify, Magento, WooCommerce, and TradeVine, providing multi-carrier shipping management capabilities.
• StarshipitsecondaryChannel Partner/ Reseller/ DistributorStarshipit integrates aramexConnect with eCommerce sites for dispatch and fulfillment management, offering consolidated shipping across multiple carriers.
• ShippitsecondaryChannel Partner/ Reseller/ DistributorShippit platform provides integration with aramexConnect for eCommerce shipping management and fulfillment automation.
• ShipStationsecondaryChannel Partner/ Reseller/ DistributorShipStation integrates aramexConnect for streamlined shipping label generation and carrier management across eCommerce platforms.
• MachShipsecondaryChannel Partner/ Reseller/ DistributorMachShip platform integrates aramexConnect for multi-carrier shipping solutions and logistics management.
• ReadytoshipsecondaryChannel Partner/ Reseller/ DistributorReadytoship integrates aramexConnect with various eCommerce platforms for shipping automation.

Scale indicators7 records

Recent moves11 records

Expansion highlights6 records

Market position

Competitive moat6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/AramexNZ
• LinkedInlinkedin.com/company/aramexnz

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aramex