What Dispatch Science does

Dispatch Science (legal entity Apcurium Group, Inc.) is a Montreal-based cloud-native Transportation Management System (TMS) provider focused on last-mile delivery operations. The company serves last-mile carriers, couriers, and logistics operators ranging from small delivery businesses to mid-market and enterprise fleets, with notable penetration in courier, same-day delivery, healthcare logistics, and e-commerce fulfillment. The platform unifies dispatch, route optimization, driver management, customer tracking, billing, and analytics into a single system, targeting fleets with 10+ drivers seeking to modernize away from fragmented legacy TMS environments.

The core product combines enterprise-grade execution capabilities with a DSX extensibility layer that enables customization, automation, and integration without replatforming. Key components include DataBridge (API, file exchange, and EDI integration), DataSync (secure replication into customer-managed Microsoft SQL environments), DataHive (custom reporting and dashboards), Advanced Distribution (high-volume route optimization processing thousands of stops in seconds), a Driver App with turn-by-turn navigation and proof of delivery, and a Customer Web Portal with real-time ETA tracking. AI capabilities are embedded across route optimization, predictive ETA, autonomous dispatch, and voice-activated ordering through Amazon Alexa and Google Home integrations. The platform holds ISO 27001, HIPAA, FedRAMP Moderate, SOC 1, and SOC 2 Type II certifications, supporting regulated healthcare and federal-adjacent logistics buyers.

Dispatch Science operates a SaaS subscription model with three published tiers — Starter ($675/month plus $27/driver), Growth ($1,900/month), and Enterprise ($4,900/month) — plus modular add-ons such as Advanced Distribution, Auto-Dispatch, Last-Mile Routing, and SMS. The company pursues a hybrid go-to-market combining enterprise field sales targeting fleets with 10+ drivers, self-service/PLG via online pricing and an ROI calculator, and a structured partner program covering resellers, solution integrators, third-party integrations, and OEM embedded licensing. Revenue is recurring subscription-based with per-driver unit economics, distributed across a long tail of predominantly SMB and mid-market carrier customers.

Name

Dispatch Science

Legal name

Apcurium Group, Inc.

Website

https://dispatchscience.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Dispatch Science is a cloud-native Transportation Management System provider serving last-mile carriers, couriers, and logistics operators. Its platform unifies dispatch, route optimization, driver management, customer tracking, billing, and analytics through AI-driven, modular SaaS with published tiered pricing.

Ownership category

akta.pro rank

Product category

Transportation Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Carrier TMS (Trucking Dispatch & Back-Office) (TLAEAAAC)

akta.pro secondary industries

Dynamic Slotting, Appointment & Delivery Promise (Time-Window) Optimization (TLAEAGAD), Freight Rating, Tariff & Contract Management (TMS Add-on) (TLAEAAAH)

Keywords

• Delivery management software
• Route optimization software
• Transportation management system
• Last-mile delivery platform
• Cloud-based dispatch software

Headquarters

HQ city

Montreal

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription (TMS Platform): Subscription-based SaaS revenue with tiered pricing plans (Starter, Growth, Enterprise) charging monthly fees plus per-driver costs. Recurring revenue model with annual or monthly billing options. Additional modules and add-ons available for additional fees.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Dispatch Science provides a cloud-native, AI-driven Transportation Management System (TMS) that unifies route optimization, dispatch management, real-time tracking, billing, settlements, and analytics for last-mile delivery carriers. The platform is extended by the DSX extensibility layer and three data modules — DataBridge (integration), DataSync (data replication), and DataHive (custom reporting) — and is delivered to customers through tiered SaaS subscriptions with modular add-ons.

Product overview

Dispatch Science is a next-generation cloud-native Transportation Management System (TMS) built as a unified platform for last-mile delivery operations. The core platform provides enterprise-grade execution—dispatch, routing, tracking, billing, analytics, and integrations—while the DSX extensibility layer enables customization and automation without replatforming. The product portfolio includes three data intelligence modules: DataBridge for integration and automation, DataSync for secure data replication to SQL environments, and DataHive for custom reporting and dashboards. Mobile capabilities are delivered through dedicated Driver and Customer apps. Pricing is structured in three tiers (Starter at $675/month, Growth at $1,900/month, Enterprise at $4,900/month) with modular add-ons for Advanced Distribution, Last Mile Routing, API, Auto-Dispatch, and SMS.

Differentiator

Problem solved

Functional benefit

Brands

• DataBridge: Logistics-ready integration layer that unifies APIs, file exchanges, partner connections, and multi-document EDI flows.
• DataSync
• DataHive
• DSX

Products and services

• Dispatch Science Core TMS Platform Cloud-native Transportation Management System (TMS) combining enterprise-grade execution with unlimited extensibility. Provides dispatch, routing, tracking, billing, analytics, and integrations for last-mile delivery carriers.
• DSX (Dispatch Science Extensibility Layer) Extensibility layer that transforms the core TMS into a platform, enabling customization, automation, and integration without replatforming. Includes scriptable business rules, event-driven automation, APIs, and advanced analytics access.
• DataBridge Logistics-ready integration layer that unifies APIs, file exchanges, partner connections, and multi-document EDI flows into a single automation platform for real-time order, invoice, pricing, and status document synchronization.
• DataSync Data replication product that securely copies operational data into customer-managed Microsoft SQL Server environments, enabling real-time dashboards, internal system integration, and compliance-ready archives.
• DataHive Reporting and analytics layer enabling carriers to design custom dashboards, branded invoices, customer-facing documents, and KPI visualizations with full control over data presentation.
• Driver App Mobile application for drivers providing optimized routes, turn-by-turn navigation, real-time job notifications, proof of delivery capture (signatures, photos, barcodes), in-app chat, tap-to-call, and offline mode.
• Customer Web Portal Self-service portal enabling customers to place pre-orders, get instant quotes, track deliveries with real-time ETA predictions, manage invoices, and pay bills independently, with voice-activated service via Amazon Alexa and Google Home.
• Advanced Distribution Advanced distribution solution for high-volume couriers enabling densely optimized routes from thousands of stops in seconds. Configurable for load time, drive limits, vehicle capacity, and client-specific requirements using AI-driven algorithms.
• Auto-Dispatch Automated order assignment with touchless dispatch based on business rules. Assigns deliveries based on service level, vehicle type, driver location, availability, and workload.

Quantifiable outcome

• 99% on-time service delivery
• +5 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability5 records

Feature9 records

Partnerships

Two partnerships are on record, tiered core.

• OpenforcecoreTechnology or Integration · 18 February 2026Strategic integration partnership announced February 18, 2026. Creates connected workflow linking independent contractor onboarding, compliance, insurance, settlement, and deductions with transportation operations. Enables contracting companies to move faster from contractor approval to dispatch while reducing compliance risk, manual work, and operational friction. Mutual clients see independent contractor time-to-productivity drop from weeks to days.
• Key Software SystemscoreTechnology or Integration · 18 February 2026Strategic integration partnership announced alongside Dispatch Science. Key Software Systems is a leading TMS provider. Integration with Openforce creates unified workflow for transportation management and independent contractor management.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• MercuryGate International: TMS platform for shippers, brokers, and carriers covering rating, routing, and execution. Closely comparable product architecture for multi-modal and last-mile delivery, competing for similar North American carrier and 3PL accounts.
• McLeod Software: Established TMS provider for trucking, LTL, and carrier operations with dispatch, routing, and back-office modules. Directly overlaps with Dispatch Science's carrier-side TMS scope and competes for the same mid-market and enterprise fleets.
• WorkWave Route Manager: Route optimization and dispatch solution for last-mile and field service fleets. Closely comparable in customer profile (small-to-mid courier fleets), pricing model, and route optimization focus.

Emerging players

• Bringg: Last-mile delivery orchestration platform connecting retailers, carriers, and customers. Competes with Dispatch Science on dispatch, tracking, and customer-facing delivery management, primarily at the enterprise/retail shipper level.
• Routific: Route optimization SaaS for last-mile delivery fleets with strong SMB and mid-market traction. Comparable on AI-powered route sequencing for couriers and small carriers but narrower in scope than a full TMS.
• OptimoRoute: Cloud-based route optimization and scheduling platform for last-mile delivery and field service. Comparable on AI-driven route optimization, though typically lighter on full back-office TMS features.

Broad incumbents

• Oracle Transportation Management (OTM): Enterprise TMS for shippers and carriers within Oracle's broader SCM suite. Competes for larger enterprise freight and last-mile accounts where Oracle's ecosystem and scale are procurement advantages.
• Manhattan Active Transportation Management: Cloud-native TMS from Manhattan Associates covering planning, execution, and settlement across transportation. A larger incumbent offering overlapping carrier-side TMS functionality as part of a broader supply chain suite.
• Kuebix (Trimble Transportation): TMS product owned by Trimble providing multi-mode transportation management and routing. Targets the same mid-market and enterprise carriers with broader transportation and telematics ecosystem.
• Descartes PeopleNet & TMS: Logistics technology suite combining telematics, route planning, and TMS into a broader offering. Competes with Dispatch Science on route optimization and dispatch for last-mile and courier fleets.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/DispatchScience
• LinkedInlinkedin.com/company/dispatchscience
• Xx.com/DispatchScience

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dispatch Science