Ask.Vet
Ask.Vet (legal entity Vet24seven, Inc.) is a US-based pet health platform offering an AI-powered veterinary assistant (VERA) to pet parents, veterinary practices, and livestock operators through a mobile app, web portal, and subscription memberships.
- Company typePrivate
- Founded2014
- HeadquartersMountain View, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingSoftware
What Ask.Vet does
Ask.Vet, legally operating as Vet24seven, Inc. and headquartered under Washington State jurisdiction at 711 Capitol Way South, Ste. 204, Olympia, is a US-based pet health and wellness platform founded in 2014 that delivers AI-powered veterinary services through a consumer-facing mobile application (iOS and Android), a web portal at askvet.app, and B2B enterprise solutions for veterinary practices and livestock operators. Its flagship product is AskVERAai (VERA), a conversational AI assistant built on at least one veterinary college knowledge base and 52 veterinarian-curated datasets, capable of answering general medical questions, triaging and scheduling appointments, recommending products, profiling clinical trial participants, refilling prescriptions, and providing access to patient medical records; the company reports 1.4 million digitized veterinary consultations completed through the platform.
The platform is organized into two product lines. The Companion Animals solution targets pet practices with front-desk support, proactive post-procedure follow-up, a Unified Practice Data Portal for SOPs and patient data, and back-end workflow automation including insurance claims review and approval. The Livestock solution targets livestock operators with real-time field triage, IoT data integration for herd health monitoring, automated health assessments, and SOP compliance tools. Distribution is digital and self-serve, relying on app store presence, the company website, AI-generated content marketing, and email/text communications, with stated availability limited to the United States.
Ask.Vet generates revenue through subscription memberships with automatic renewal, supported by registration-based account creation and recurring billing terms detailed in its Terms of Service. Specific subscription tier pricing is not publicly disclosed, and no ARR, revenue figures, or named enterprise customers are provided in available source material. The company operates with a headcount of 11-50 employees and has been bootstrapped primarily through modest angel and seed rounds, with total disclosed equity funding of approximately $935,000 across 2014-2015 rounds and a 2021 Flow Capital investment of undisclosed size.
Ask.Vet firmographics
Firmographics- Name
- Ask.Vet
- Legal name
- Vet24seven, Inc.
- Website
- https://askvet.app
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Ask.Vet (legal entity Vet24seven, Inc.) is a US-based pet health platform offering an AI-powered veterinary assistant (VERA) to pet parents, veterinary practices, and livestock operators through a mobile app, web portal, and subscription memberships.
- Ownership category
- akta.pro rank
Ask.Vet industry classification
Industry- Product category
- Veterinary Practice Software
- NAICS
- Veterinary Services (54194), Support Activities for Animal Production (1152)
- SIC
- Agricultural Services (700)
- akta.pro primary industry
- Veterinary Practice Management Software (PIMS/EMR, Scheduling, Billing) (HLAMAGAA)
- akta.pro secondary industries
- Veterinary Telemedicine & Virtual Care Platforms (HLAMAMAC), Veterinary EMR/EHR & Clinical Workflow (HLAMAMAB), Online Booking, Intake & Digital Front Door (Forms, Consent, Waitlist) (HLAMAGAD), Revenue Cycle, Payments & Financing (Payments, Subscriptions, BNPL, Claims Support) (HLAMAGAE), Veterinary Telemedicine & Remote Care Services (AFAEANAJ)
Keywords
Where Ask.Vet is headquartered
LocationHeadquarters
- HQ city
- Mountain View
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Ask.Vet business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription Memberships: Recurring subscription fees with automatic renewal at the end of each term. Users can cancel before renewal to avoid charges. All fees are nonrefundable with no refunds or credits for partially-used periods.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Subscription membership with automatic renewal |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Ask.Vet product offering
Product offeringCore offering
Ask.Vet (legal entity Vet24seven, Inc.) operates AskVERAai (VERA), an AI-powered veterinary assistant platform that delivers 24/7 veterinary expertise to pet owners and supports veterinary practices with client acquisition, appointment scheduling, prescription refills, post-procedure follow-up, insurance processing, and practice workflow automation. The platform also serves livestock operators with real-time triage, IoT-based herd health monitoring, and automated SOP compliance. Consumers access services through a mobile application and web portal under a subscription membership model.
Product overview
AskVet (legal name Vet24seven, Inc.) is a pet health and wellness platform providing AI-powered veterinary services through both a consumer mobile application and B2B enterprise solutions. The core product is AskVERAai (VERA), an AI chatbot/virtual assistant built on veterinary college knowledge bases and 52 curated datasets. The platform serves two segments: Companion Animals (pet practices offering 24/7 support, front desk automation, and post-procedure follow-ups) and Livestock (real-time triage, IoT integration, and automated health assessments). Consumer access is via the AskVet mobile app supporting video chat, web chat, phone triage, and text. The platform has completed 1.4 million digitized veterinary consultations.
Differentiator
Problem solved
Functional benefit
Products and services
- AskVERAai (VERA) AI-powered virtual assistant chatbot for veterinary practices and livestock operations that drives sales and marketing through automated communications, appointment scheduling, triage, product recommendations, and client engagement. Built on veterinary college knowledge bases and 52 curated datasets with 1.4 million digitized consultations completed.
- AskVet Mobile Application Mobile application providing pet parents access to veterinary expertise on-demand, supporting video chat, web chat, phone triage, and text services for pet health consultations and wellness guidance. Distributed via iOS and Android app stores with self-serve registration.
- Companion Animals Solution Suite of AI-powered tools for companion animal (pet) practices including the VERA chatbot for client acquisition and front desk support, post-surgical follow-up automation, unified practice data portal, and back-end workflow automation including insurance processing and claims review.
- Livestock Solution AI-powered tools for livestock management including real-time triage for field health concerns, IoT data integration for herd monitoring and diagnostic analysis, automated health assessments, SOP compliance tools, and instant product training and support access.
Quantifiable outcome
- 1.4 million digitized veterinary consultations completed
Companies that use Ask.Vet
Customer profileSegments2 records
Ideal customer profiles3 records
Ask.Vet technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability6 records
Feature4 records
Ask.Vet partnerships and signals
Strategic signalScale indicators3 records
Recent moves5 records
Expansion highlights4 records
Ask.Vet competitors and assessment
Company assessmentDirect peers
- Televet: Veterinary practice telehealth software that enables clinics to offer virtual care to clients; integrates with clinic workflows. Comparable as a practice-embedded telehealth/workflow tool.
- whiskerDocs: Subscription-based 24/7 pet telehealth service offering triage and advice from licensed veterinarians via chat, phone, and app. Highly comparable to AskVet's core companion-animal consultation offering.
- Vetster: Online marketplace and telehealth platform connecting pet owners with licensed veterinarians for virtual appointments, prescriptions, and follow-ups. Competes directly with AskVet's telemedicine layer.
- FirstVet: On-demand video vet consultation service available through pet insurers, employers, and direct subscriptions. Overlaps with AskVet's 24/7 virtual-care positioning for pet parents.
- Airvet: B2B/B2B2C telehealth platform providing 24/7 vet access to employees of partner companies and pet parents. Directly comparable use case and customer base to AskVet's consumer telehealth.
- PetDesk: Veterinary client engagement and practice management platform with mobile app, appointment booking, reminders, and two-way messaging. Comparable on the practice-workflow and pet-parent engagement side.
Broad incumbents
- IDEXX (ezyVet / Cornerstone): Global leader in veterinary diagnostics and practice management software (ezyVet, Cornerstone). Competes with AskVet on PIMS workflow and could bundle AI assistants into its installed base.
- Covetrus / Vets First Choice: Large veterinary distribution, practice software, and services platform (now part of Covetrus/HSIC). Serves veterinary practices with broad workflow and supply tools and could embed AI assistants.
Emerging players
- Pawp: Subscription-based pet telehealth and care fund service offering 24/7 chat with vets plus an emergency fund. Emerging direct competitor in pet-parent subscription telehealth.
- Dutch: Subscription veterinary telehealth platform providing unlimited virtual visits and prescription delivery for pets. Competes for the same subscription telehealth pet-parent wallet share.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Ask.Vet social profiles
Digital presenceAsk.Vet financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ask.Vet leadership team
Management profileNumber of profiles
Profiles2 records
Ask.Vet funding detail
Funding detailFunding overview
Funding rounds5 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ask.Vet M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ask.Vet
What does Ask.Vet do?
Ask.Vet (legal entity Vet24seven, Inc.) operates AskVERAai (VERA), an AI-powered veterinary assistant platform that delivers 24/7 veterinary expertise to pet owners and supports veterinary practices with client acquisition, appointment scheduling, prescription refills, post-procedure follow-up, insurance processing, and practice workflow automation. The platform also serves livestock operators with real-time triage, IoT-based herd health monitoring, and automated SOP compliance. Consumers access services through a mobile application and web portal under a subscription membership model.
Is Ask.Vet a public or private company?
Ask.Vet is a private company. It is classified as venture growth investor backed and is currently operating.
When was Ask.Vet founded?
Ask.Vet was founded in 2014. It employs 11 to 50 people.
Where is Ask.Vet based?
Ask.Vet is headquartered in Mountain View, United States, in the North America region.
How does Ask.Vet make money?
One revenue line is on record: subscription Memberships.
Who are Ask.Vet's main competitors?
Direct peers on record are Televet, whiskerDocs, Vetster, FirstVet, Airvet and PetDesk. Broad incumbents are IDEXX (ezyVet / Cornerstone) and Covetrus / Vets First Choice. Emerging players are Pawp and Dutch.
Does Ask.Vet have an API?
No public API is recorded for Ask.Vet.
What industry is Ask.Vet in?
Ask.Vet's product category is Veterinary Practice Software. Its primary akta.pro industry code is HLAMAGAA, Veterinary Practice Management Software (PIMS/EMR, Scheduling, Billing), with a secondary code of HLAMAMAC, Veterinary Telemedicine & Virtual Care Platforms. Its NAICS code is 54194 and its SIC code is 700.