Emapta
Emapta is a Philippines-headquartered dedicated offshore staffing and workforce advisory firm that provides AI-ready, full-time offshore teams to mid-market and enterprise clients across 30+ countries, serving industries including finance, IT, healthcare, and real estate.
- Company typePrivate
- Founded2010
- HeadquartersManila, Philippines
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
What Emapta does
Emapta is a Philippines-founded, privately held offshore dedicated staffing and workforce advisory firm that connects global clients with full-time, dedicated (non-shared) offshore talent. Founded in 2010 by Tim Vorbach and headquartered in Manila, the company has scaled to approximately 12,000 team members deployed across 1,200+ clients in 30+ countries, operating from 16 Philippines offices and a growing network of talent hubs in Colombia, Macedonia, Malaysia, Sri Lanka, Vietnam, India, and the Dominican Republic.
The core technology stack centers on the proprietary Emapta Talent Marketplace (ETM), a recruitment platform that uses AI-assisted candidate matching, intelligent search, and rapid shortlisting to compress hiring cycles. ETM is paired with Emapta Academy for continuous upskilling (including AI enablement training) and the Trust Center for compliance documentation. The product portfolio spans four service modules: Dedicated Staffing (core recurring offering), Workforce Migration (transitioning incumbent outsourced teams), Workforce Transformation Advisory (consulting on AI-enabled operating models), and Enterprise Solutions for large-scale engagements.
Emapta's business model is anchored on monthly recurring dedicated staffing fees under a transparent salary-plus-service-fee pricing structure with no markups, supplemented by Workforce Advisory professional services revenue. The company goes to market through dedicated enterprise field sales, inside sales for mid-market, an event-driven motion, and a formalized Partner program, targeting verticals including Finance & Accounting, IT & Tech, Healthcare, Retail, Real Estate, Telecommunications, Private Equity, Mortgage, Energy, Legal, and Logistics. Compliance certifications (ISO 27001, ISO 27701, SOC 2 Type 1, PCI DSS, HIPAA, GDPR, APP) and B Corp status underpin enterprise and regulated-industry buyer confidence.
Emapta firmographics
Firmographics- Name
- Emapta
- Legal name
- EMAPTA PHILIPPINES, INC
- Website
- https://emapta.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Emapta is a Philippines-headquartered dedicated offshore staffing and workforce advisory firm that provides AI-ready, full-time offshore teams to mid-market and enterprise clients across 30+ countries, serving industries including finance, IT, healthcare, and real estate.
- Ownership category
- akta.pro rank
Emapta industry classification
Industry- Product category
- Offshore Dedicated Staffing Services
- NAICS
- Professional Employer Organizations (561330)
- SIC
- Services-Employment Agencies (7361)
- akta.pro primary industry
- Offshore Development Center (ODC) / Dedicated Team Services (BPAEAMAL)
Keywords
Where Emapta is headquartered
LocationHeadquarters
- HQ city
- Manila
- HQ country
- Philippines
- HQ region
- Asia
Offices6 records
Markets served
Emapta business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Dedicated Staffing Services: Revenue generated from providing dedicated offshore teams to clients. Clients hire full-time talent through Emapta's platform with transparent pricing and no salary markups. Pricing is based on the talent's actual salary plus service fee.
- Workforce Advisory Services: Consulting and advisory services for workforce transformation, helping clients optimize their offshore operations and talent strategies.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Transparent pricing model with no markups on salaries |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
Emapta product offering
Product offeringCore offering
Emapta provides dedicated offshore staffing, recruiting and managing full-time, AI-ready global teams that operate as extensions of clients' in-house functions across finance & accounting, IT, healthcare, customer support, engineering, and other back-office roles. Its offerings are delivered via the proprietary Emapta Talent Marketplace (ETM) platform and complemented by workforce migration, workforce transformation advisory, and Employer of Record (EOR) services for clients seeking long-term global workforce scale.
Product overview
Emapta is an AI-ready offshore dedicated staffing and workforce advisory services company offering a unified platform of staffing solutions. The core offering centers on the Emapta Talent Marketplace (ETM), a proprietary recruitment platform that provides access to pre-vetted, AI-enabled global talent. This platform is supported by dedicated staffing services, workforce migration solutions, and workforce transformation advisory services. Additional supporting platforms include Emapta Academy for talent development and training, and the Trust Center for compliance and security documentation. The portfolio enables businesses to build dedicated offshore teams with transparency, flexibility, and up to 70% cost savings.
Differentiator
Problem solved
Functional benefit
Products and services
- Dedicated Staffing Provides fully integrated, high-performing offshore talent tailored to a client's business needs, operating as a seamless extension of the client's in-house team. Supports flexible, scalable solutions with no minimum hires, no salary markups, and no long-term contracts, delivered through Emapta's AI-ready global talent pool.
- Workforce Migration Transitions an organization's existing or outsourced teams to Emapta to deliver greater transparency, flexibility, and scalability while ensuring seamless continuity and long-term performance for the client.
- Workforce Transformation Advisory Strategic roadmap and operating model design solutions that help clients build future-ready, AI-enabled global workforces designed for stronger governance, resilience, and sustainable growth. Emapta advisors partner with clients on workforce strategy and operating model design.
- Enterprise Solutions Tailored outsourcing solutions and support for strategic, long-term global workforce transformation engagements, providing enterprise-grade dedicated teams for large organizations.
- Employer of Record (EOR) Services State-of-the-art Employer of Record (EOR) services offered as part of Emapta's outsourcing portfolio, enabling clients to engage global talent compliantly without setting up their own local entities.
- Emapta Talent Marketplace (ETM) Proprietary recruitment platform connecting clients to the top 1% of pre-vetted, AI-ready global talent. Enables intelligent search, rapid shortlisting, and faster hiring cycles with end-to-end hiring management in a single platform.
Quantifiable outcome
- Up to 70% cost savings compared to in-house hiring
- +3 more outcomes
Companies that use Emapta
Customer profileNamed customers5 records
Segments10 records
Ideal customer profiles3 records
Emapta technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability6 records
Feature3 records
Emapta partnerships and signals
Strategic signalScale indicators7 records
Recent moves6 records
Expansion highlights6 records
Emapta competitors and assessment
Company assessmentDirect peers
- SupportNinja: SupportNinja provides dedicated offshore customer support, content moderation, and back-office teams from the Philippines, Nicaragua, and beyond — closely matching Emapta's transparent, dedicated offshore staffing model and mid-market to enterprise target customers.
- Helpware: Helpware is a privately held outsourcing provider with delivery hubs in the Philippines, Eastern Europe, and Latin America, offering dedicated teams across customer support, content moderation, and back-office — directly overlapping with Emapta's service portfolio and nearshore strategy.
- Startek: Startek is a global CX and digital BPO provider with significant Philippines operations and a similar enterprise customer base (financial services, telecom, retail). Its dedicated-team, omnichannel support model directly mirrors Emapta's core offering.
- TaskUs: TaskUs is a publicly traded digital outsourcing specialist providing dedicated offshore teams for content moderation, customer support, and trust & safety. It overlaps with Emapta's dedicated offshore team model and target verticals including tech and financial services.
- IBEX Limited: IBEX is a publicly traded CX outsourcing provider with large offshore delivery operations in the Philippines, Jamaica, and other geographies, competing head-on with Emapta in offshore customer support and dedicated team services.
- TTEC Holdings: TTEC is a global CX and BPO operator with significant offshore delivery in the Philippines and other emerging markets, serving enterprise clients in financial services, healthcare, and tech — directly comparable to Emapta's vertical mix and dedicated team delivery.
Emerging players
- Remote: Remote is a global HR and EOR platform that, like Emapta's EOR offering, lets companies onboard and manage international employees with built-in compliance. It represents an emerging software-first threat to the more labor-arbritrage-heavy EOR side of Emapta's business.
- Deel: Deel is a fast-growing global employment and EOR platform that competes with Emapta's Employer of Record service line. While Deel is software-led rather than staffing-led, both companies pursue the same outcome — enabling clients to hire and operate talent globally with built-in compliance.
Broad incumbents
- Concentrix: Concentrix is a Fortune 500 CX and BPO incumbent delivering offshore dedicated teams, technology support, and industry-specific services — directly comparable to Emapta's mid-market and enterprise customer service and back-office offerings but with substantially larger scale.
- Teleperformance: Teleperformance is the largest global BPO and customer experience outsourcing provider, offering offshore and nearshore dedicated teams across similar verticals (finance, healthcare, telecom, tech) that Emapta serves, though at materially larger scale and broader geographic footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Emapta social profiles
Digital presenceEmapta compliance and trust
Trust signalCompliance7 records
Emapta financial estimates
Financial estimateRevenue estimate
Valuation estimate
Emapta leadership team
Management profileNumber of profiles
Profiles3 records
Emapta funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Emapta M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Emapta
What does Emapta do?
Emapta provides dedicated offshore staffing, recruiting and managing full-time, AI-ready global teams that operate as extensions of clients' in-house functions across finance & accounting, IT, healthcare, customer support, engineering, and other back-office roles. Its offerings are delivered via the proprietary Emapta Talent Marketplace (ETM) platform and complemented by workforce migration, workforce transformation advisory, and Employer of Record (EOR) services for clients seeking long-term global workforce scale.
Is Emapta a public or private company?
Emapta is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Emapta founded?
Emapta was founded in 2010. It employs 5,001 to 10,000 people.
Where is Emapta based?
Emapta is headquartered in Manila, Philippines, in the Asia region.
How does Emapta make money?
Two revenue lines are on record. Dedicated Staffing Services are the primary driver. The others are workforce Advisory Services.
Who are Emapta's main competitors?
Direct peers on record are SupportNinja, Helpware, Startek, TaskUs, IBEX Limited and TTEC Holdings. Emerging players are Remote and Deel. Broad incumbents are Concentrix and Teleperformance.
Does Emapta have an API?
No public API is recorded for Emapta.
What industry is Emapta in?
Emapta's product category is Offshore Dedicated Staffing Services. Its primary akta.pro industry code is BPAEAMAL, Offshore Development Center (ODC) / Dedicated Team Services. Its NAICS code is 561330 and its SIC code is 7361.