Matrix Integration
Matrix Integration is a private, family-owned managed IT services provider based in Jasper, Indiana, delivering managed IT, cybersecurity, networking, data center, and VoIP solutions to 1,000+ businesses, schools, and healthcare organizations across Indiana, Kentucky, and the Midwest.
- Company typePrivate
- Founded1997
- HeadquartersJasper, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Matrix Integration does
Matrix Integration is a private, family-owned IT services company headquartered in Jasper, Indiana, with additional offices in Indianapolis and Louisville. Founded in 1997 by Brenda Stallings and Dan Fritch (with roots in Stallings's technology ventures dating to the 1970s), the company delivers managed IT, co-managed IT, security, data center, networking, and voice/collaboration services to more than 1,000 businesses, schools, and organizations across Indiana, Kentucky, and the broader Midwest. Its portfolio is anchored by branded offerings MiAssurance (proactive managed IT), MiConnection (hosted VoIP), MiProtection (SMB cybersecurity), and a tiered Co-Managed Security framework that integrates 24/7 Arctic Wolf SOC monitoring, with additional capabilities delivered through IT projects on a fixed-fee basis.
The underlying technology stack is built on best-of-breed vendor partnerships rather than proprietary IP: Cisco (Premier Integrator, including Meraki), Microsoft (Modern Work), HPE (GreenLake), Veeam (Gold), VMware, Aruba, Trend Micro, Barracuda, APC by Schneider Electric, OTAVA (DRaaS), and Mitel. Compliance credentials include SOC 2 Type 2 certification (June 2023), HIPAA compliance, and PCI best practices adherence, supporting regulated verticals such as healthcare, financial services, and education. Matrix has historically differentiated through relationship-led, consultative field sales with a dedicated expert team model rather than call-center support.
Revenue mechanics are dominated by recurring managed-services subscriptions (MiAssurance, Co-Managed IT, MiConnection, Co-Managed Security), supplemented by project-based fixed-fee work. Go-to-market combines direct regional enterprise field sales with a Partner Referral Network and channel leverage through elite vendor relationships. The company recently transitioned leadership: Nathan Stallings became CEO in May 2024 following founder Brenda Stallings's retirement, Keith Schuetter joined as President in January 2025, and additional VPs of Finance, Sales & Marketing, and Technology and Innovation were appointed in late 2024. Headcount is approximately 85 employees across three offices, and the company has been recognized on CRN's Solution Provider 500, MSP 500, and Tech Elite 250 lists across multiple consecutive years.
Matrix Integration firmographics
Firmographics- Name
- Matrix Integration
- Legal name
- Matrix Integration
- Website
- https://matrixintegration.com
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Matrix Integration is a private, family-owned managed IT services provider based in Jasper, Indiana, delivering managed IT, cybersecurity, networking, data center, and VoIP solutions to 1,000+ businesses, schools, and healthcare organizations across Indiana, Kentucky, and the Midwest.
- Ownership category
- akta.pro rank
Matrix Integration industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Network, Infrastructure & Data Center Integration (BPAEAAAK)
- akta.pro secondary industry
- Network Implementation & Integration Services (BPAEAEAB)
Keywords
Where Matrix Integration is headquartered
LocationHeadquarters
- HQ city
- Jasper
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Matrix Integration business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed services providing proactive IT management, monitoring, security, and support on a subscription basis. Includes MiAssurance service offering.
- Co-Managed IT Services: Extension of client's IT team for additional expertise, monitoring, and support. Billed as ongoing service.
- IT Projects: Project-based work including system upgrades, networking, data center, and security implementations. Uses fixed-fee pricing model.
- Security Solutions: Comprehensive security offerings including vulnerability assessments, penetration testing, endpoint security, email security, and disaster recovery.
- Voice/Collaboration Solutions: Hosted VoIP and communication solutions including MiConnection platform for business telephony.
- Data Center Solutions: Data center planning, implementation, and management services including colocation and hybrid infrastructure.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT services with predictable pricing |
| One time/ perpetual license | Multi-year contract | Fixed-fee project pricing |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels8 records
Matrix Integration product offering
Product offeringCore offering
Matrix Integration is a managed IT services provider that delivers end-to-end IT support including managed IT, co-managed IT, cybersecurity, data center, networking, and voice/collaboration solutions to businesses and schools in Indiana, Kentucky and the Midwest. Its flagship offering, MiAssurance, provides proactive IT management, monitoring, security, and predictable subscription-based support, complemented by MiConnection hosted VoIP, MiProtection cybersecurity, and Co-Managed Security tiers.
Product overview
Matrix Integration offers a unified portfolio of IT services and managed solutions rather than a single software product. The core offering centers on MiAssurance, a managed IT service providing proactive monitoring, security, and support. Complementary branded services include MiConnection (hosted VoIP/collaboration), MiProtection (cybersecurity for SMBs), and Co-Managed Security (tiered security framework). Core service categories include Managed IT, Co-Managed IT, Security Solutions, Data Center Solutions, Networking Solutions, and Voice/Collaboration Solutions. The company operates as an IT solutions provider serving Indiana, Kentucky, and surrounding areas, with technology partnerships including Cisco, HPE, Microsoft, VMware, and Arctic Wolf.
Differentiator
Problem solved
Functional benefit
Brands
- MiAssurance: Matrix Integration's 'always-there' IT service offering that provides proactive monitoring, systems management, and cyber insurance compliance support.
- MiConnection
- Co-Managed Security
Products and services
- MiAssurance Matrix Integration's flagship managed IT service that provides proactive IT management, security monitoring, systems management, and continuous support to ensure stable, secure, and predictable IT operations for businesses and schools.
- MiConnection Hosted VoIP phone system solution providing cloud-based, scalable, flexible business communications with remote access capabilities, positioned as an alternative to traditional premise-based PBX telephony.
- Co-Managed Security Three-tier security framework (Foundation, Advanced, Enterprise) that combines internal IT team knowledge with Matrix Integration's around-the-clock security expertise, including 24/7 SOC monitoring through the Arctic Wolf partnership.
- MiProtection Cybersecurity service offering cost-effective, around-the-clock security support specifically designed for small- and medium-sized businesses.
- Managed IT Fully managed IT services providing end-to-end support including cloud solutions, cybersecurity, data backup, help desk, network monitoring, and strategic IT consulting for businesses that prefer to outsource IT leadership.
- Co-Managed IT Extension of internal IT teams providing monitoring, escalation support, strategic guidance, and specialized expertise while maintaining in-house control, with sub-offerings including Co-Managed Security, Co-Managed Data Center, and Co-Managed Networking.
- Security Solutions Comprehensive security offerings including network security, endpoint security, email security, disaster recovery, security assessments, vulnerability assessment, penetration testing, and secure remote access.
- Data Center Solutions Data center services including hybrid IT solutions built on HPE GreenLake, lifecycle management, colocation, backup solutions, and disaster recovery planning to help organizations expand, reduce downtime, and increase productivity.
- Networking Solutions Network optimization and management services ensuring reliability, flexibility, and security across devices and locations, leveraging Cisco Meraki and related networking technologies.
- Voice/Collaboration Solutions Communication solutions including hosted VoIP, team collaboration tools, and seamless connectivity for distributed workforces, anchored by the MiConnection hosted VoIP platform.
- IT Projects Project-based IT services covering specific priorities such as system upgrades, network improvements, security enhancements, and infrastructure projects delivered under fixed-fee pricing to eliminate hourly billing uncertainty.
- Disaster Recovery as a Service (DRaaS) Cloud-based disaster recovery service delivered in partnership with OTAVA that enables clients to take command of their IT resilience and business continuity through managed cloud disaster recovery.
Quantifiable outcome
- 97.1% Support Services Satisfaction
- +5 more outcomes
Companies that use Matrix Integration
Customer profileNamed customers21 records
Segments6 records
Ideal customer profiles6 records
Matrix Integration technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature6 records
Matrix Integration partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered major and core.
- OTAVAmajorPartnership to launch Disaster Recovery as a Service (DRaaS), empowering clients to take command of their IT resilience through cloud-based disaster recovery.
- APC by Schneider ElectricmajorTerritory Partner of the Year recognition in 2021 for infrastructure solutions including power protection and data center infrastructure.
- Hewlett Packard EnterprisecoreStrategic technology partner providing hybrid IT solutions including HPE Greenlake for storage and compute. HPE partnership enables Matrix to offer subscription-based data center solutions combining cloud flexibility with on-premise control.
- Arctic WolfcoreSecurity Operations partnership providing enterprise-grade 24/7 SOC monitoring and threat detection using machine learning and analytics. Arctic Wolf Security Operations Cloud delivers advanced threat protection for Matrix clients.
- Cisco SystemscoreCisco Premier Integrator partner. Provides networking, security, and collaboration solutions including Cisco Meraki for cloud-managed networking.
- MicrosoftcoreMicrosoft Modern Work Partner providing cloud solutions, productivity tools, and security platforms including Microsoft 365 and Azure integration.
- VeeamcoreVeeam Gold Partner providing data backup and recovery solutions. Partnership supports Matrix's disaster recovery and business continuity offerings.
- VMwaremajorVirtualization and cloud infrastructure partner providing server virtualization and hybrid cloud solutions.
- ArubamajorHewlett Packard Enterprise company providing wireless networking and edge solutions.
- MerakicoreCisco Meraki cloud-managed networking solutions for simplified enterprise networking including wireless, switching, and security.
- Trend MicromajorSecurity partnership providing advanced threat protection and cybersecurity solutions.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Matrix Integration competitors and assessment
Company assessmentDirect peers
- EDCi: EDCi provides managed IT, cloud, and security services to mid-market and enterprise customers, mirroring Matrix Integration's full-service IT solutions portfolio and customer profile.
- Dataprise: Dataprise is a national managed IT services and cybersecurity provider serving mid-market and enterprise clients — directly comparable to Matrix Integration's managed IT, co-managed IT, and security solutions stack.
- BlueAlly: BlueAlly is a managed IT services and infrastructure solutions provider with similar vendor alignment (Cisco, HPE, Microsoft) and a comparable mid-market customer focus, directly competing with Matrix Integration.
- Veristor: Veristor is an IT solutions provider offering managed services, networking, security, and cloud infrastructure with strong vendor partner alignment, making it a direct competitor to Matrix Integration.
Broad incumbents
- Converge Technology Solutions: Converge is a larger North American IT solutions provider and integrator covering infrastructure, cloud, and managed services, overlapping significantly with Matrix Integration's networking, data center, and managed service offerings.
- CDW: CDW is a major national technology solutions provider and reseller with managed services capabilities, representing a much larger incumbent competitor in the same mid-market IT services space as Matrix Integration.
- New Era Technology: New Era Technology is a larger, multi-region IT services and managed services provider; Matrix Integration's President Keith Schuetter previously led New Era's $100M+ Midwest Division, making it a directly comparable but larger-scale peer.
Regional players
- Heartland Business Systems: Heartland Business Systems is a Midwest-based IT solutions and managed services provider serving similar mid-market and education/healthcare verticals, making it a strong regional peer to Matrix Integration.
- Datacom (Datacom Group): Datacom is a managed IT services and systems integrator with comparable managed services, networking, and cybersecurity offerings; while larger and primarily Australia/NZ-based, its US-adjacent managed services practice is comparable to Matrix Integration's portfolio.
- NetGain Technologies: NetGain Technologies is a Midwest-based managed IT services and security provider serving SMB and mid-market clients; it is a closely comparable regional peer to Matrix Integration in geography, size, and service mix.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Matrix Integration social profiles
Digital presenceMatrix Integration compliance and trust
Trust signalCompliance3 records
Matrix Integration financial estimates
Financial estimateRevenue estimate
Valuation estimate
Matrix Integration leadership team
Management profileNumber of profiles
Profiles6 records
Matrix Integration funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Matrix Integration M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Matrix Integration
What does Matrix Integration do?
Matrix Integration is a managed IT services provider that delivers end-to-end IT support including managed IT, co-managed IT, cybersecurity, data center, networking, and voice/collaboration solutions to businesses and schools in Indiana, Kentucky and the Midwest. Its flagship offering, MiAssurance, provides proactive IT management, monitoring, security, and predictable subscription-based support, complemented by MiConnection hosted VoIP, MiProtection cybersecurity, and Co-Managed Security tiers.
Is Matrix Integration a public or private company?
Matrix Integration is a private company. It is classified as family owned and is currently operating.
When was Matrix Integration founded?
Matrix Integration was founded in 1997. It employs 101 to 250 people.
Where is Matrix Integration based?
Matrix Integration is headquartered in Jasper, United States, in the North America region.
How does Matrix Integration make money?
Six revenue lines are on record. Managed IT Services are the primary driver. The others are co-Managed IT Services, IT Projects, security Solutions, voice/Collaboration Solutions and data Center Solutions.
Who are Matrix Integration's main competitors?
Direct peers on record are EDCi, Dataprise, BlueAlly and Veristor. Broad incumbents are Converge Technology Solutions, CDW and New Era Technology. Regional players are Heartland Business Systems, Datacom (Datacom Group) and NetGain Technologies.
Does Matrix Integration have an API?
No public API is recorded for Matrix Integration.
What industry is Matrix Integration in?
Matrix Integration's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAAAK, Network, Infrastructure & Data Center Integration, with a secondary code of BPAEAEAB, Network Implementation & Integration Services. Its NAICS code is 5415 and its SIC code is 7373.