Pulsiam
Pulsiam is a privately held vertical software vendor that builds SafetyNet One, a browser-based, GIS-powered incident and records management suite including CAD, RMS, mobile, and specialized modules for public safety, disaster management, and related government and industrial customers across 90+ global installations.
- Company typePrivate
- Founded1989
- HeadquartersLos Angeles, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Pulsiam does
Pulsiam, operating through its legal entity Hitech Systems, Inc., is a privately held US-based vertical software vendor founded in 1989 and headquartered in Los Angeles, California. The company develops and sells SafetyNet One, an integrated suite of incident and records management software built around a browser-based, GIS-centric architecture powered by Esri ArcGIS location intelligence. The platform centers on Computer-Aided Dispatch (CAD), Records Management (RMS), mobile field solutions, and specialized modules for jail (JMS), fire (FMS), and property (PCS) management. Distinctive technical capabilities include an industry-broad interface library to alarms, ANPR, panic buttons, AVL, autonomous drones (DJI), video management systems, AFIS, and advanced caller location (RapidSOS/Carbyne with Z-coordinate 3D/indoor support), as well as a SafetyNet Automated Records Exchange (SNARE) for inter-agency data sharing.
The company sells primarily to government and quasi-government agencies in public safety, disaster management, private security, smart cities, natural resources, and place management / business improvement districts. Revenue is generated through software licensing and recurring subscription revenue, professional implementation and custom integration services, and ongoing 24x7 maintenance and support under standard non-exclusive license agreements. Go-to-market combines direct enterprise field sales in North America and Latin America with a global authorized distributor network covering Southeast Asia, the Middle East, Africa, and South Asia. The company is entirely bootstrapped under founder/owner Henry P. Unger, with no disclosed venture or institutional capital.
Pulsiam reports 90+ global installations supporting approximately 100 million people, NFIRS 5.0 fire reporting certification, UCR/IBR crime-reporting compliance, and demonstrated customer tenures exceeding three decades (Washington County E-911 has deployed Pulsiam since 1989). Distribution and product surface are organized around six industry verticals and a modular product catalog: SafetyNet Command-and-Control (CAD), SafetyNet Mobile (including Mobile Insight AR and eReporting), SafetyNet RMS, SafetyNet JMS, SafetyNet FMS, SafetyNet PCS, SafetyNet Informer (BI), and a free citizen-facing SafetyNet Emergency app.
Pulsiam firmographics
Firmographics- Name
- Pulsiam
- Legal name
- Hitech Systems, Inc.
- Website
- https://pulsiam.com
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Pulsiam is a privately held vertical software vendor that builds SafetyNet One, a browser-based, GIS-powered incident and records management suite including CAD, RMS, mobile, and specialized modules for public safety, disaster management, and related government and industrial customers across 90+ global installations.
- Ownership category
- akta.pro rank
Pulsiam industry classification
Industry- Product category
- Public Safety Software
- NAICS
- Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Trust, Safety & Risk Support (Fraud, Abuse, Policy Enforcement) (BPAAABAI)
- akta.pro secondary industry
- Records Management, Information Governance & Retention (BPAEAPAO)
Keywords
Where Pulsiam is headquartered
LocationHeadquarters
- HQ city
- Los Angeles
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Pulsiam business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Licenses and Subscriptions: Browser-based software licensing under Standard Non-Exclusive Software License Agreement. Products include SafetyNet CAD, RMS, Mobile Solutions, and specialized modules (JMS, FMS, PCS). Support and maintenance included in license terms.
- Implementation Services: Professional implementation services including system configuration, data migration, integration development, and training for SafetyNet deployment.
- Custom Interface Development: Development of custom third-party interfaces for alarms, ANPR, panic buttons, AVL, drones, VMS, and other integrations as required by customer systems.
- Annual Maintenance and Support: Ongoing support services including 24x7 technical support, software updates, and maintenance under licensing agreements.
Go-to-market motion3 records
Distribution channels2 records
Marketing channels4 records
Pulsiam product offering
Product offeringCore offering
Pulsiam (legal entity Hitech Systems, Inc.) develops and licenses SafetyNet One, a browser-based, GIS-centric public safety software suite comprising Computer-Aided Dispatch (CAD), Records Management (RMS), mobile field solutions, and specialized modules for jail, fire, and property management. The platform is sold under a Standard Non-Exclusive Software License Agreement to government agencies, municipalities, private security firms, and enterprises across multiple sectors, with implementation services, custom integrations, and 24x7 maintenance bundled into the engagement.
Product overview
Pulsiam offers SafetyNet One, a unified platform for incident and emergency management with integrated Computer-Aided Dispatch (CAD), mobile solutions, and records management. The core SafetyNet Command-and-Control CAD system serves as the central platform supporting multiple sectors including Public Safety, Disaster Management, Private Security, Smart Cities, Natural Resources, and Place Management (BIDs). The modular architecture allows organizations to start with CAD and Mobile components, then add Records Management solutions including RMS (Records Management System), PCS (Property Control System), JMS (Jail Management System), and FMS (Fire Management System). Additional modules include SafetyNet eReporting for field reporting, SafetyNet Mobile Insight with augmented reality, SafetyNet Emergency for citizen reporting, and SafetyNet Informer for business intelligence. All products are browser-based and leverage Esri's location intelligence for GIS-centric functionality.
Differentiator
Problem solved
Functional benefit
Brands
- SafetyNet One: The industry-leading suite of integrated incident and records management software powered by Esri's location intelligence tools.
- SafetyNet CAD
- SafetyNet RMS
- SafetyNet Mobile
- SafetyNet Mobile Insight
- SafetyNet eReporting
- SafetyNet JMS
- SafetyNet FMS
- SafetyNet PCS
- SafetyNet Emergency
- SafetyNet Informer
Products and services
- SafetyNet Command-and-Control (SafetyNet One CAD) Browser-based computer-aided dispatch (CAD) and command-and-control system for emergency and incident management, providing real-time event-driven coordination, GIS intelligence, and rapid transaction processing for call centers and field operations across public safety, disaster management, private security, smart cities, natural resources, and place management.
- SafetyNet Mobile
Quantifiable outcome
- Support team can make changes to customer systems without interrupting operations 99.98% of the time
- +2 more outcomes
Companies that use Pulsiam
Customer profileNamed customers2 records
Segments6 records
Ideal customer profiles3 records
Pulsiam technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability6 records
Feature12 records
Pulsiam partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and major.
- EsricoreLong-term strategic partnership with Esri powering the SafetyNet platform with ArcGIS location intelligence, mapping solutions, and geographic analysis. Esri Silver Partner status. Deep technical integration providing map-centric incident management, automatic unit recommendation, and real-time geospatial analytics.
- Rocket SoftwarecoreTechnology partnership for MultiValue database solutions supporting the SafetyNet platform. Pulsiam participates in Rocket Software customer symposiums.
- Motorola SolutionscoreIntegration partnership for private radio network connectivity, enabling SafetyNet Mobile to operate over Motorola radio networks for mission-critical voice and data transmission.
- DJImajorAutonomous drone technology partnership providing integrated drone dispatch, surveillance, and real-time video streaming capabilities within SafetyNet command-and-control.
- CalAmpmajorIntegration partnership for private radio network connectivity, enabling SafetyNet Mobile deployment over CalAmp networks for field unit communication.
- MicrosoftmajorTechnology partnership providing cloud infrastructure and platform services supporting SafetyNet deployment options.
- RapidSOSmajorTechnology partnership enhancing caller location accuracy with advanced location data including coordinate Z for 3D and indoor mapping support in public safety dispatch.
- CarbynemajorTechnology partnership for improved caller location precision and emergency call handling capabilities within SafetyNet CAD.
- Appriss (VINE)majorIntegration with Appriss Victim Information Notification Everyday (VINE) network for automatic victim notification when perpetrators are released from custody.
- 1-to-AllmajorAuthorized distributor for Thailand, Malaysia, Cambodia, Indonesia, Philippines, Vietnam, Laos, Singapore, and Hong Kong.
- Esri Saudi ArabiamajorAuthorized distributor in Saudi Arabia for SafetyNet solutions.
- Nouveltech SolutionsmajorAuthorized distributor in Nigeria for SafetyNet solutions.
- OpenwaremajorAuthorized distributor in Kuwait for SafetyNet solutions.
- GesixmajorAuthorized distributor for India, Nepal, and Bhutan for SafetyNet solutions.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Pulsiam competitors and assessment
Company assessmentDirect peers
- Hexagon Safety, Infrastructure & Geospatial: Hexagon's Safety, Infrastructure & Geospatial division (including HxGN OnCall Dispatch and Intergraph CAD/RMS) is one of the largest global providers of public safety CAD and records management software, directly competing with Pulsiam in the same government procurement market with similar CAD/RMS product scope.
- Motorola Solutions: Motorola Solutions' CommandCentral CAD/RMS suite is a leading public safety software platform competing head-to-head with Pulsiam in police, fire, and EMS procurements. Motorola is also a strategic partner of Pulsiam's (radio network integration), making the relationship simultaneously cooperative and competitive.
- Tyler Technologies: Tyler's New World Public Safety suite (CAD, RMS, Mobile) is a major direct competitor serving similar municipal and county government customers, particularly in the U.S., with a public-company-funded R&D and sales engine that dwarfs Pulsiam's 11-50 person team.
- CentralSquare Technologies: CentralSquare's Public Safety Suite (Pro Suite CAD, RMS, Mobile) targets the same small-to-mid-sized municipal agencies as Pulsiam, with a comparable product breadth and similar go-to-market against government procurement. Formed from the merger of TriTech, Zuercher, and Superion.
- ESO Solutions: ESO provides fire, EMS, and hospital records management software (with NFIRS reporting), directly overlapping with Pulsiam's SafetyNet FMS module and serving a comparable fire/EMS buyer base across the U.S.
- ImageTrend: ImageTrend is a leading EMS, fire, and trauma records management vendor, directly comparable to Pulsiam's FMS product line for fire/EMS agencies and competing in similar state reporting and compliance-driven procurements.
- Caliber Public Safety: Caliber Public Safety provides a fully integrated CAD, RMS, Mobile, and Jail solution comparable to Pulsiam's full SafetyNet suite, targeting similar small-to-mid-sized agencies with similar subscription and on-prem deployment models.
Emerging players
- Mark43: Mark43 is a venture-backed, cloud-native public safety platform (CAD, RMS) competing for the same large municipal RFPs that Pulsiam targets, with a modern SaaS architecture that represents the principal disruptive threat to legacy on-prem-style public safety systems.
- Rave Mobile Safety (Motorola Solutions): Rave provides citizen-engagement, mass notification, and 911 software that overlaps with Pulsiam's SafetyNet Emergency citizen app and adjacent public safety communication workflows, and is now part of Motorola Solutions' portfolio.
Broad incumbents
- Axon: Axon (formerly TASER) has expanded from body cameras and conducted energy devices into records management (Axon Records) and evidence management, increasingly competing for the same public safety software budgets that fund Pulsiam deployments.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Pulsiam social profiles
Digital presencePulsiam compliance and trust
Trust signalCompliance3 records
Pulsiam financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pulsiam leadership team
Management profileNumber of profiles
Profiles3 records
Pulsiam funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pulsiam M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pulsiam
What does Pulsiam do?
Pulsiam (legal entity Hitech Systems, Inc.) develops and licenses SafetyNet One, a browser-based, GIS-centric public safety software suite comprising Computer-Aided Dispatch (CAD), Records Management (RMS), mobile field solutions, and specialized modules for jail, fire, and property management. The platform is sold under a Standard Non-Exclusive Software License Agreement to government agencies, municipalities, private security firms, and enterprises across multiple sectors, with implementation services, custom integrations, and 24x7 maintenance bundled into the engagement.
Is Pulsiam a public or private company?
Pulsiam is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Pulsiam founded?
Pulsiam was founded in 1989. It employs 11 to 50 people.
Where is Pulsiam based?
Pulsiam is headquartered in Los Angeles, United States, in the North America region.
How does Pulsiam make money?
Four revenue lines are on record. Software Licenses and Subscriptions are the primary driver. The others are implementation Services, custom Interface Development and annual Maintenance and Support.
Who are Pulsiam's main competitors?
Direct peers on record are Hexagon Safety, Infrastructure & Geospatial, Motorola Solutions, Tyler Technologies, CentralSquare Technologies, ESO Solutions, ImageTrend and Caliber Public Safety. Emerging players are Mark43 and Rave Mobile Safety (Motorola Solutions). Axon is listed as a broad incumbent.
Does Pulsiam have an API?
No public API is recorded for Pulsiam.
What industry is Pulsiam in?
Pulsiam's product category is Public Safety Software. Its primary akta.pro industry code is BPAAABAI, Trust, Safety & Risk Support (Fraud, Abuse, Policy Enforcement), with a secondary code of BPAEAPAO, Records Management, Information Governance & Retention. Its NAICS code is 54151 and its SIC code is 7370.