Heroes Supporting Heroes

What Heroes Supporting Heroes does

Heroes Supporting Heroes (HSH) is a 501(c)(3) nonprofit organization founded in 2012 by Air Force Senior Master Sergeant John Lee and his wife Sheri Lee in Oakdale, Pennsylvania. The organization provides direct housing-related support services — emergency home repairs, lawn care, snow removal, accessibility modifications such as wheelchair ramps, and short-term household assistance — to active duty military families, veterans (including disabled veterans), and senior citizens within roughly 60 miles of Pittsburgh. HSH operates as an all-volunteer organization with 1-10 board members serving in unpaid roles, supplemented by a 'Servant Heroes' volunteer network that grew from an initial 20 members to hundreds, and by 300-400 youth volunteers per annual West Allegheny Workcamp event.

The organization's core technology asset is the Heroes Support Network, a virtual community center website launched in November 2015 that aggregates an interactive searchable database of nearly 200 veteran support organizations, military discount listings, a community calendar, and chat forums, serving an addressable population of more than 500,000 military members and dependents in the Pittsburgh region. Subsidiary programs include the West Allegheny Workcamp (youth mission-trip home repair program, merged into HSH in 2012), Heroes Depot (donated household goods marketplace), and Airman's Attic (used furniture/appliance distribution). Strategic partnerships include the Air Force Community Partnership / 911th Airlift Wing, Climatech Inc. (Heat for Heroes HVAC program), Pittsburgh Pirates/Steelers/Penguins (visibility and ticket-discount partnerships), VFW, Veterans Leadership Program, and New Century Careers.

HSH's revenue model is donation-driven and characteristic of a community nonprofit: monthly subscription donations tiered from $10 to $200, one-time donations of any amount processed through Square, corporate sponsorships and in-kind service contributions (HVAC, construction, supplies), employer matching programs, and grant funding accessed after 501(c)(3) status was secured. All donations are tax-deductible. No revenue figure is publicly disclosed; the only discrete funding event documented is a $10,000 grant from the Greater Beneficial Union of Pittsburgh in April 2025. The organization's go-to-market is community-led and event-driven, relying on volunteer referrals, referral networks through VA and military installation Family Readiness Officers, local earned media, and recurring presence at Pittsburgh military-appreciation events.

Name

Heroes Supporting Heroes

Legal name

Heroes Supporting Heroes

Website

https://heroessupportingheroes.org

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

Heroes Supporting Heroes is a 501(c)(3) nonprofit in Oakdale, PA that delivers volunteer home repairs, accessibility modifications, and lawn care to active duty military families, veterans, and senior citizens across southwestern Pennsylvania, supported by the Heroes Support Network online resource hub.

Ownership category

akta.pro rank

Product category

Veteran and Military Family Support Services

NAICS

Civic and Social Organizations (8134), Civic and Social Organizations (81341)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Veteran support services
• Military family assistance
• Nonprofit home repair
• Senior citizen services
• Community volunteer support

Headquarters

HQ city

Oakdale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Donations and Charitable Contributions: Tax-deductible donations from individuals, businesses, and community organizations. Includes one-time donations and monthly recurring subscription donations. Donations can be made in honor or memory of loved ones.
2. Sponsorships and Corporate Partnerships: Local businesses sponsor events, programs, and provide in-kind services (HVAC, home repairs, supplies). Employer donation matching programs double or triple employee contributions.
3. Grant Funding: As a 501(c)(3) organization, HSH qualifies for grants from foundations and government programs. IRS approval expanded grant eligibility with more organizations.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Heroes Supporting Heroes is a 501(c)(3) nonprofit that delivers volunteer-based home repair, lawn care, snow removal, accessibility modifications, and short-term household support to active-duty military families, veterans, and senior citizens in southwestern Pennsylvania. It operates the Heroes Support Network virtual community center (a searchable database of nearly 200 veteran support organizations, military discounts, and forums), the West Allegheny Workcamp youth mission program, and the Heroes Depot donated-items listing.

Product overview

Heroes Supporting Heroes is a nonprofit organization offering a suite of programs to support stable and safe housing for military members, veterans, senior citizens, and others in need. The core offerings include: the main Heroes Supporting Heroes organization providing direct support services (emergency home repairs, lawn care, accessibility modifications, household maintenance, short-term support); the Heroes Support Network virtual community center connecting military and civilian communities through resources, discounts, and interactive tools; the West Allegheny Workcamp week-long youth mission trips for home repairs; the Heroes Depot for donated household items; and Airman's Attic for used furniture and appliances.

Differentiator

Problem solved

Functional benefit

Brands

• Heroes Support Network: Virtual community center connecting active duty, reserve, retired & veteran military communities with business and civilian communities. Provides military discounts, support organization search tool, chat forums, community calendar, and veteran story resources.
• West Allegheny Workcamp
• Heroes Depot

Products and services

• Heroes Supporting Heroes Direct Support Services A free service program delivering emergency home repairs, lawn care (grass cutting, snow removal, tree trimming), home accessibility modifications (wheelchair ramps, porches, bathroom remodeling), household maintenance (painting, small repairs), and short-term support (groceries, gas, supplies) to active-duty military families, veterans, and senior citizens in southwestern Pennsylvania.
• Heroes Support Network A free virtual community center that connects active duty, reserve, retired, and veteran military communities with the business and civilian communities in southwestern Pennsylvania. Includes a searchable database of nearly 200 veteran support organizations, military discount listings, community calendar, chat forums, and veteran story resources.
• West Allegheny Workcamp A week-long home repair mission trip program for junior high and high school-aged youth that rebuilds and transforms households of local families while strengthening participants' faith. Brings 300-400 youth volunteers from across the country to perform low-skill, high-labor home repairs.
• Heroes Depot An online listing of donated household items including furniture, appliances, decor, construction materials, and household goods available for qualified Veterans and Senior Citizens in need.
• Airman's Attic An online display service providing slightly used appliances, furniture, and other items available to the public, with focus on military families.

Quantifiable outcome

• 75-80 families helped per West Allegheny Workcamp event
• +4 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

20 partnerships are on record, tiered core and minor.

• Climatech, Inc.coreStrategic or Co-development Partner · 12 June 2016Leading Pittsburgh HVAC company in Robinson Township. Launched 'Climatech Cares' community outreach with 'Heat for Heroes' campaign donating furnace installations, repairs, and inspections to military families and veterans through February 2017.
• Air Force Community Partnership (AFCP)coreStrategic or Co-development PartnerNational Air Force initiative based locally at the 911th Air Lift Wing in Coraopolis. Led to the development of the Heroes Support Network virtual community center through focus group research with active duty, reserve, retired and veteran service members, military spouses, civilians, and business owners.
• Team Red, White & Blue (RWB) PittsburghminorStrategic or Co-development PartnerCollaborated to help Army veteran Donald Phillips complete the Pittsburgh Half Marathon by arranging specialty running wheelchair through myTeam Triumph.
• West Allegheny WorkcampcoreStrategic or Co-development PartnerMerger of West Allegheny Workcamp with HSH in 2012. Workcamp brings 300-400 youth volunteers to perform home repairs for 75-80 families per week-long event. Co-founded by Don Steward and Jeff Lutz.
• Comfort SupplycoreStrategic or Co-development PartnerDonated brand new HVAC system for Gulf War veteran with Parkinson's disease through partnership with Climatech installation.
• Veterans Leadership Program (VLP)coreStrategic or Co-development PartnerPartnership for veteran employment assistance. Located at 2417 E Carson St, Pittsburgh. HSH refers veterans and makes 'Hire a Veteran' donations.
• Veterans of Foreign Wars (VFW) NationalcoreStrategic or Co-development PartnerNational partnership for veteran employment support and resources.
• New Century CareersminorStrategic or Co-development PartnerLocal Pittsburgh career development organization partnered for veteran employment assistance.
• Coca-Cola RefreshmentsminorStrategic or Co-development PartnerPittsburgh Market Unit employees conducted book drive collecting 478 books and 2 bookcases for Heroes Support Network and Pittsburgh International Airport Military & Family Courtesy Center.
• Pittsburgh PiratescoreGTM or Marketing PartnerRecognized HSH as Military Charity of the Game on July 21, 2016. Players wore camouflage jerseys. Pirates support military appreciation events and recognize local military organizations.
• Pittsburgh SteelersminorGTM or Marketing PartnerNOSC Pittsburgh held reenlistment ceremony at Steelers Training Camp. Community partner for military recognition.
• Pittsburgh PenguinsminorGTM or Marketing PartnerOffer military ticket discounts through GovX.com partnership. Veterans Day Program with Wounded Warrior Project.
• First StudentminorGTM or Marketing PartnerLargest passenger transportation company in North America with career opportunities for veterans. QR code flyer for military applications.
• 911th Airlift WingcoreStrategic or Co-development PartnerAir Force Reserve base in Coraopolis, PA. Home of Air Force Community Partnership that spawned Heroes Support Network. Col. Jeff Van Dootingh supported network development.
• Association of the United States ArmyminorGTM or Marketing PartnerHosted Steel City Salutes the Troops event at Point State Park where Heroes Support Network launched on November 7, 2015.
• West Allegheny Ministerial AssociationcoreStrategic or Co-development PartnerServed as fiscal sponsor for HSH for approximately 18 months while HSH obtained its own 501(c)(3) status. Church partners provide lodging for workcamp volunteers.
• Blue Star Mothers of Southwestern PAminorStrategic or Co-development PartnerOrganization of mothers with children serving or who have served in the military. Promotes patriotism and supports troops, veterans, and families of fallen heroes.
• Defenders of FreedomminorStrategic or Co-development PartnerPost-9/11 veteran support organization that has office space in HSH's Oakdale building.
• myTeam TriumphminorStrategic or Co-development PartnerProvided specialty running wheelchair for veteran Donald Phillips to complete Pittsburgh Half Marathon. Athletic ride-along program for those with disabilities.
• Azalea Charities, Inc.minorStrategic or Co-development PartnerVirginia-based charity aiding wounded warriors and supporting youth projects. Provided shipping costs for marathon wheelchair.

Scale indicators6 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• Disabled American Veterans (DAV): Established national nonprofit providing benefits assistance and support to disabled veterans. Competes for veteran-focused donations and is part of the broader ecosystem HSH's Heroes Support Network indexes.
• Wounded Warrior Project: Major national nonprofit serving wounded veterans with programming, mental health support, and financial assistance. Competes for the same donor base and corporate sponsorships as HSH in the veteran services space.
• Habitat for Humanity: Large international nonprofit building affordable housing and performing critical home repairs for low-income families, including veteran households. Operates a Pittsburgh affiliate that overlaps HSH's service area and home repair mission.

Direct peers

• Operation Homefront: National nonprofit providing housing, financial, and recurring support programs for military families. Directly comparable to HSH's service delivery for active duty families during deployments.
• Building Homes for Heroes: National nonprofit that builds and modifies homes for injured veterans and their families, including wheelchair ramps and accessibility modifications. Highly comparable to HSH's home repair and accessibility mission for veterans.
• Team Rubicon: Veteran-led disaster response nonprofit deploying veteran volunteers for home repair, debris removal, and emergency response — directly comparable to HSH's volunteer-led home repair model for veterans and seniors.
• Rebuilding Together: National nonprofit providing free home repairs and modifications for low-income homeowners, including veterans, seniors, and disabled individuals. Closely aligned with HSH's direct home repair service delivery model.
• Armed Services YMCA: Nonprofit serving military service members and their families with programs including child care, health and wellness, and housing support. Comparable mission focus on military family stabilization.
• USA Cares: National nonprofit providing financial assistance and housing-related support to military families and veterans in crisis. Overlaps HSH's mission of stabilizing military and veteran households through practical aid.

Emerging players

• Catch-a-Fire (New York Cares Skills-Based Volunteer Nonprofit): Skills-based volunteer platform connecting professionals with nonprofits. Not a direct service peer, but a relevant comparator for how HSH's volunteer mobilization model could be modernized through a digital matching platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/heroessupportingheroes

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Heroes Supporting Heroes