ITsavvy

What ITsavvy does

ITsavvy is a United States-based B2B technology solutions provider founded in 2004, headquartered in Addison, Illinois, serving enterprise and mid-market clients nationwide. The company delivers integrated IT products and services — infrastructure solutions, technology solution implementation, and network operations center (NOC) support and consulting — through a direct field-sales motion, generating revenue primarily via managed services engagements. Its core proprietary asset is a next-generation NOC platform and global support services capability acquired through the February 2023 purchase of INOC LLC, which scaled its 24/7 infrastructure monitoring and incident response offering. Customer-facing operations are delivered through savvyPortal, a proprietary client portal used to manage accounts and service delivery, now hosted at savvyportal.xerox.com.

ITsavvy's go-to-market was horizontally segmented across industries, serving B2B clients with pain points around IT infrastructure, network operations, and technology implementation. Pricing is not publicly disclosed; the company does not appear to publish standard rate cards, consistent with custom managed-services contracts. From 2022 to 2023, the firm executed an aggressive M&A rollup under private equity owner GenNx360 Capital Partners, acquiring Technology Resource Advisors (Jan 2022), enfoPoint Solutions (May 2022), and INOC LLC (Feb 2023) to broaden its infrastructure, solutions, and NOC capabilities.

In October 2024, Xerox Holdings Corporation acquired ITsavvy for $400 million (cash plus promissory notes) as a strategic extension of Xerox's IT services line beyond its declining traditional print business. The acquisition was described as immediately accretive to Xerox earnings and cash flow. By 2026, ITsavvy had been fully rebranded and integrated as Xerox IT Solutions, with its website redirecting to xerox.com; savvyPortal has been retained on Xerox infrastructure to preserve customer continuity. As a result, ITsavvy no longer operates as an independent company.

Name

ITsavvy

Legal name

ITsavvy LLC

Website

https://itsavvy.com

Company type

Private

Founded year

2004

Operating status

Acquired

Headcount range

251–500 employees

Short description

ITsavvy is a US-based B2B technology solutions provider (founded 2004, Addison, IL) delivering integrated IT infrastructure, managed services, and NOC support to enterprise and mid-market clients nationwide. It was acquired by Xerox in October 2024 for $400 million and now operates as Xerox IT Solutions.

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Network Operations Outsourcing (NOC Services) (BPAEAMAD)

akta.pro secondary industries

Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ), IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH), ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC)

Keywords

• IT managed services
• Technology infrastructure solutions
• Network operations center
• Enterprise IT support
• Integrated IT products

Headquarters

HQ city

Oak Brook

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. IT Solutions and Services: Technology solutions provider offering infrastructure and solution capabilities to B2B clients nationwide. Revenue generated through IT services, solutions delivery, and support services including NOC support and consulting.

Go-to-market motion1 record

Distribution channels1 record

Core offering

ITsavvy provides integrated IT products and technology solutions to B2B enterprise and mid-market clients across the United States, including IT infrastructure delivery, managed services, and network operations center (NOC) support. Following its acquisition by Xerox Holdings Corporation, the business now operates as Xerox IT Solutions, with customers accessing services through the savvyPortal client portal.

Product overview

ITsavvy is a technology solutions provider that has been consolidated into Xerox IT Solutions following Xerox's acquisition for $400 million. The company offers IT services including infrastructure and solution capabilities. Its primary client-facing product is savvyPortal, which provides account access for customers to manage their IT services. The company previously acquired INOC LLC (a NOC support and consulting provider) to expand its infrastructure capabilities, leveraging INOC's next-generation NOC platform and global support services.

Differentiator

Problem solved

Functional benefit

Brands

• savvyPortal: Customer portal for ITsavvy clients, now accessible at savvyportal.xerox.com

Products and services

• savvyPortal Client portal providing ITsavvy customers with account access to manage their IT services and accounts; now accessible at savvyportal.xerox.com as part of Xerox IT Solutions.
• Next-Generation NOC Platform & Global Support Services Network Operations Center platform with global support services, acquired through INOC LLC, delivering NOC support and consulting for infrastructure and solution capabilities to enterprise clients.
• Integrated IT Infrastructure & Technology Solutions Core offering providing integrated IT products, technology solutions, and infrastructure capabilities to B2B enterprise and mid-market clients across the United States.

Quantifiable outcome

• Xerox's revenue increased 26% YoY to over $2B in Q4 2025 following the acquisitions of Lexmark and ITsavvy

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• INOC LLCcoreStrategic or Co-development Partner · 1 February 2023ITsavvy acquired INOC LLC, a provider of NOC support and consulting, in February 2023. The acquisition aimed to expand ITsavvy's infrastructure and solution capabilities by leveraging INOC's next-generation NOC platform and global support services. INOC became part of ITsavvy's portfolio to enhance service offerings.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Black Box (AGC Networks): IT solutions and managed services provider focused on networking, unified communications, and NOC operations for enterprise clients, overlapping with ITsavvy's NOC and infrastructure offerings.
• Converge Technology Solutions: North American IT solutions and services provider built via rollup M&A, selling infrastructure, cloud, and managed services — comparable to ITsavvy's sponsor-backed acquisition-driven growth model.
• CDW Corporation: One of the largest U.S. B2B providers of integrated IT solutions and services across hardware, software, and managed services to enterprise and mid-market customers — directly comparable to ITsavvy's broadline IT solutions model.
• Insight Enterprises: Global B2B IT solutions integrator selling hardware, software, and services with a growing managed-services and intelligent solutions practice, closely mirroring ITsavvy's integrated solutions + services motion.
• ePlus: B2B IT solutions provider delivering hardware, software, and managed services with a similar mix of product resale and recurring services revenue to ITsavvy.
• Presidio: U.S.-focused IT solutions and managed services provider for mid-market and enterprise clients, with comparable offerings across infrastructure, cloud, and managed network operations.
• SHI International: Large privately held IT solutions provider offering hardware, software, and professional/managed services to enterprise and mid-market clients, operating with a horizontal go-to-market similar to ITsavvy.
• Logicalis: Global IT solutions and managed services provider specializing in enterprise infrastructure, networking, and NOC-style operations, comparable to ITsavvy's NOC and infrastructure capabilities.
• Connection (Connection, Inc.): U.S. enterprise IT solutions provider delivering hardware, software, and services to mid-market and public-sector clients, comparable in customer profile and product/services mix.

Broad incumbents

• Computacenter: Large publicly traded European-headquartered IT solutions integrator offering enterprise hardware, software, and managed services with a much broader international footprint than ITsavvy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ITsavvyLLC
• Facebookfacebook.com/ITsavvyLLC
• LinkedInlinkedin.com/company/itsavvy

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ITsavvy