MIS Solutions
MIS Solutions is a Suwanee, Georgia-based managed IT services provider serving small and mid-sized businesses (20–200 users) in Metro Atlanta with managed IT, cybersecurity, cloud, VoIP, AI consulting, and a private AI platform (Secure Chat).
- Company typePrivate
- Founded1995
- HeadquartersSuwanee, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What MIS Solutions does
MIS Solutions, Inc. is a privately held managed IT services provider (MSP) headquartered in Suwanee, Georgia, founded in 1995 by Lliam and Jennifer Holmes. The company delivers outsourced and co-managed IT services — including help desk support, proactive monitoring, cybersecurity, backup and disaster recovery, cloud services, VoIP (3CX), and IT consulting — to small and mid-sized businesses (20–200 computer users) primarily in the Metro Atlanta and Gwinnett County region. MIS also serves customers in Alabama and Tennessee. The firm has grown to a team of 50+ IT professionals and holds Microsoft Gold Partner status, SOC 2 Type 2 compliance, and operates on the Entrepreneurial Operating System (EOS) framework for internal process discipline.
The company's product portfolio spans traditional managed services (Managed IT, Co-Managed IT, Cybersecurity, Cloud, Network Services, Help Desk, VoIP, IT Projects) and newer AI-oriented offerings launched in 2025–2026. These include AI Consulting Services (readiness assessment, strategy, integration, deployment) and a proprietary platform called Secure Chat, a governed workspace that provides private access to third-party large language models (ChatGPT, Claude, Gemini) integrated with clients' operational data (CRM, accounting, communications). The revenue model is dominated by recurring monthly subscriptions per user/device, with onboarding fees, project-based consulting, and a referral program offering $1,500 for qualified conversions. Pricing for managed IT begins around $3,500/month for qualified referrals and $2,500–$4,500/month for small accounting firms, with 1-year renewable contracts and a 90-day satisfaction guarantee — notably more flexible than the industry-standard 3-year terms. Distribution is direct: enterprise field sales targeting SMBs, inside sales for inbound, plus content marketing, SEO, events (AI in Action workshops at The Water Tower in Buford, GA), and an incentivized referral channel.
MIS Solutions firmographics
Firmographics- Name
- MIS Solutions
- Legal name
- MIS Solutions, Inc.
- Website
- https://mis-solutions.com
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- MIS Solutions is a Suwanee, Georgia-based managed IT services provider serving small and mid-sized businesses (20–200 users) in Metro Atlanta with managed IT, cybersecurity, cloud, VoIP, AI consulting, and a private AI platform (Secure Chat).
- Ownership category
- akta.pro rank
MIS Solutions industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Management Consulting Services (54161)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)
- akta.pro secondary industries
- High Availability & Failover Architecture Services (BPAEALAE), IT Knowledge Management & Service Desk Platforms (HDAEALAH)
Keywords
Where MIS Solutions is headquartered
LocationHeadquarters
- HQ city
- Suwanee
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
MIS Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Done-for-you outsourced IT department services including proactive monitoring, help desk support, patching and updates, security management, backups, and strategic guidance. Monthly recurring revenue model with predictable billing based on number of users and devices.
- Co-Managed IT Services: Done-with-you model for businesses with internal IT staff who need additional expertise, tools, or coverage. Supplements internal teams with specialized skills, advanced security, and scalable support.
- Cybersecurity Services: Layered cybersecurity approach including firewall management, next-generation antivirus, advanced threat/intrusion detection, email security, risk assessments, mobile device management, MFA, and immutable backups. Advanced security services may be included in higher tiers or added separately.
- Cloud Services: Cloud computing and migration services, hosted desktops for secure field access, and cloud integration connecting business platforms.
- AI Consulting Services: Phased AI consulting engagements including readiness assessment, strategy and roadmap development, data infrastructure and integration, implementation and deployment, and ongoing support and optimization.
- IT Consulting & Projects: IT consulting and project-based services for specific technology initiatives, implementations, and strategic planning.
- VoIP Phone Systems: 3CX VoIP phone systems with smart routing, IVR menus, high-volume handling, and mobile app connectivity. Both on-premises and cloud-based solutions managed by MIS.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard Managed IT Services |
| Subscription | Monthly | Small Accounting Firms |
| Subscription | Monthly | Qualified Referral Minimum |
| Hybrid | Pay-as-you-go | AI Consulting Engagements |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels8 records
MIS Solutions product offering
Product offeringCore offering
MIS Solutions provides outsourced and co-managed IT services for small and mid-sized businesses in the Metro Atlanta area, including proactive monitoring, help desk support, patching, security management, backups, cloud, cybersecurity, IT consulting, and 3CX-based VoIP. The firm also delivers AI consulting services and a proprietary Secure Chat platform that provides governed access to ChatGPT, Claude, and Gemini AI models within a secure business workspace. Services are delivered under monthly recurring subscription contracts with project-based and consulting engagements layered on top.
Product overview
MIS Solutions offers a portfolio of managed IT services as a unified managed services provider (MSP), not a single product with modules. The core offering includes Managed IT Services and Co-Managed IT as the primary service delivery models, supplemented by specialized services including Cloud Services, Cybersecurity, IT Consulting, Backup and Disaster Recovery, Network Services, Help Desk Support, IT Projects, VoIP Phone Systems (powered by 3CX), and AI Consulting. The portfolio also includes Secure Chat, a private AI platform that integrates with ChatGPT, Claude, and Gemini for governed AI usage. Services are delivered to SMBs (20-200 users) primarily in the Metro Atlanta area across industries including healthcare, accounting, construction, insurance, manufacturing, HVAC, and professional services.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Done-for-you outsourced IT department for SMBs including proactive monitoring, help desk support, patching and updates, security management, backups, and strategic guidance delivered as a monthly recurring subscription.
- Co-Managed IT Services
Quantifiable outcome
- Calls answered live within 30 seconds during business hours
- +7 more outcomes
Companies that use MIS Solutions
Customer profileNamed customers10 records
Segments11 records
Ideal customer profiles4 records
MIS Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability6 records
Feature4 records
MIS Solutions partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core, adjacent and minor.
- MicrosoftcoreMicrosoft Gold Partner status indicating advanced expertise in Microsoft technology solutions. Enables deep integration with Microsoft 365, Azure, and other enterprise Microsoft products.
- 3CXcore3CX VoIP phone system provider. MIS recommends and fully manages 3CX systems for HVAC and other businesses, providing smart call routing, IVR menus, high-volume handling, and mobile app connectivity. Both on-premises and cloud-based solutions available.
- ServiceTitanadjacentField service management platform commonly used by HVAC companies. MIS provides infrastructure hosting, security, optimization, and integration support for ServiceTitan environments.
- FieldEdgeadjacentField service management solution for HVAC and home services. MIS supports integration, security, and performance optimization for FieldEdge deployments.
- QuickBooksadjacentAccounting software platform. MIS integrates QuickBooks securely with scheduling and CRM systems, provides infrastructure support, and coordinates with Intuit on behalf of clients.
- ProcoreadjacentConstruction project management software. MIS familiar with and provides IT environment support for Procore implementations.
- BuildertrendadjacentConstruction project management, customer relationship management, and financial functions platform. MIS assists with integration into IT environment and vendor liaison services.
- AutodeskadjacentDesign software platform. MIS familiar with Autodesk products and provides IT environment support for design applications.
- EOS (Entrepreneurial Operating System)coreThe Entrepreneurial Operating System is a business operating framework that MIS uses to deliver predictable, consistent results. All team members trained in EOS and IDS (Integral Service Delivery) processes.
- The Water TowerminorInnovation campus in Buford, GA where MIS hosts AI in Action workshops and events. The Water Tower combines public/private sector, academia, and nonprofits focused on water industry challenges.
- ClutchminorB2B ratings and reviews platform where MIS maintains 5-star rating and #1 Atlanta IT service provider ranking. Platform used for social proof and credibility building.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
MIS Solutions competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
MIS Solutions social profiles
Digital presenceMIS Solutions compliance and trust
Trust signalCompliance6 records
MIS Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
MIS Solutions leadership team
Management profileNumber of profiles
Profiles4 records
MIS Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MIS Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MIS Solutions
What does MIS Solutions do?
MIS Solutions provides outsourced and co-managed IT services for small and mid-sized businesses in the Metro Atlanta area, including proactive monitoring, help desk support, patching, security management, backups, cloud, cybersecurity, IT consulting, and 3CX-based VoIP. The firm also delivers AI consulting services and a proprietary Secure Chat platform that provides governed access to ChatGPT, Claude, and Gemini AI models within a secure business workspace. Services are delivered under monthly recurring subscription contracts with project-based and consulting engagements layered on top.
Is MIS Solutions a public or private company?
MIS Solutions is a private company. It is classified as family owned and is currently operating.
When was MIS Solutions founded?
MIS Solutions was founded in 1995. It employs 51 to 100 people.
Where is MIS Solutions based?
MIS Solutions is headquartered in Suwanee, United States, in the North America region.
How does MIS Solutions make money?
Seven revenue lines are on record. Managed IT Services are the primary driver. The others are co-Managed IT Services, cybersecurity Services, cloud Services, AI Consulting Services, IT Consulting & Projects and voIP Phone Systems.
Does MIS Solutions have an API?
No public API is recorded for MIS Solutions.
What industry is MIS Solutions in?
MIS Solutions's product category is Managed IT Services. Its primary akta.pro industry code is BPAEADAL, Data Security & Privacy Managed Services (DLP/Encryption), with a secondary code of BPAEALAE, High Availability & Failover Architecture Services. Its NAICS code is 54151 and its SIC code is 7373.