PetWellClinic
PetWellClinic is a walk-in veterinary clinic franchise offering affordable preventative wellness, diagnostic, minor illness, and chronic condition care for dogs and cats across multiple US states, with no appointments required and prices ranging from $109 to $299 per bundled visit.
- Company typePrivate
- Founded2010
- HeadquartersKnoxville, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What PetWellClinic does
PetWellClinic, operating through the legal entity PetWell Franchisor LLC, is a walk-in veterinary clinic franchise founded in 2010 and headquartered in Knoxville, Tennessee. The company operates a deliberately constrained service scope — preventative wellness care, diagnostics, treatment of minor illnesses, and chronic condition management for dogs and cats — and explicitly does not offer surgery, x-ray imaging, or dedicated phone answering. This lean design, combined with extended evening and weekend hours and a no-appointment-required model, is intended to deliver lower per-visit pricing while preserving clinical quality. Core offerings are organized as PetWell® bundled wellness packages (Ideal, Total, and Complete tiers for adult dogs and cats; Basic and Plus tiers for puppies and kittens), priced between $109 and $299, with à la carte add-ons for Rabies and Influenza vaccines and retail preventative products such as Sentinel Spectrum, Bravecto, and Revolution Plus.
The underlying technology stack is modest and operational rather than differentiated: an online wait-in-line queue system, a self-serve pet records portal, Google Maps Platform APIs for location services, and Gravity Payments for transaction processing. The franchisor earns revenue primarily through franchise fees and royalty streams on services and products delivered at independently operated clinics. Customer acquisition is direct-to-consumer via walk-in foot traffic, supported by a multi-channel marketing presence including the company blog, Facebook, Instagram, LinkedIn, YouTube, TikTok, and an email newsletter, plus a separate franchise-sales website. A referral partnership with My Pet's Animal Hospital (Dr. Sam Meisler) extends the network's effective service scope into surgical and dental work that PetWellClinic does not perform in-house.
PetWellClinic serves individual pet owners across at least six US states — Tennessee (multiple Knoxville-area locations plus Alcoa), Louisiana (Baton Rouge), Arizona, New Hampshire, Florida, and New York — under registered PetWellClinic® and PetWell® trademarks. The customer base is highly fragmented, transaction-based, and SMB/individual in nature, with no disclosed enterprise or institutional clients. Leadership includes CEO Cort Mendez and Founder Dr. Sristi B.; no other management team details, funding rounds, or revenue figures are disclosed.
PetWellClinic firmographics
Firmographics- Name
- PetWellClinic
- Legal name
- PetWell Franchisor LLC
- Website
- https://petwellclinic.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- PetWellClinic is a walk-in veterinary clinic franchise offering affordable preventative wellness, diagnostic, minor illness, and chronic condition care for dogs and cats across multiple US states, with no appointments required and prices ranging from $109 to $299 per bundled visit.
- Ownership category
- akta.pro rank
PetWellClinic industry classification
Industry- Product category
- Veterinary Services
- NAICS
- Veterinary Services (54194), Pet and Pet Supplies Retailers (459910)
- SIC
- Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)
- akta.pro secondary industries
- Pet Health & Wellness Retail (Supplements, OTC, Flea/Tick) (CRALAHAC), Companion Animal Maintenance & Wellness Nutrition (HLAMAHAB)
Keywords
Where PetWellClinic is headquartered
LocationHeadquarters
- HQ city
- Knoxville
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
PetWellClinic business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Others
Revenue model
- Veterinary Services and Wellness Packages: One-time transaction-based payments for individual services and bundled wellness packages for dogs, cats, puppies, and kittens. Services include vaccines, physical exams, lab tests, and treatments for minor illnesses and chronic conditions. Upfront billing model where customers pay before services are administered.
- Preventative Products: Sale of preventative products including flea/tick prevention, heartworm prevention, deworming products, nutritional supplements, and special pet food diets.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Ideal Dog Package - Basic preventative care for dogs |
| Unit Pricing | Pay-as-you-go | Total Dog Package - Enhanced preventative care with additional tests |
| Unit Pricing | Pay-as-you-go | Complete Dog Package - Comprehensive preventative care with blood work |
| Unit Pricing | Pay-as-you-go | Rabies Vaccine Add-On |
| Unit Pricing | Pay-as-you-go | Influenza Vaccine Add-On |
| Unit Pricing | Pay-as-you-go | Ideal Cat Package - Basic preventative care for cats |
| Unit Pricing | Pay-as-you-go | Total Cat Package - Enhanced preventative care for cats |
| Unit Pricing | Pay-as-you-go | Complete Cat Package - Comprehensive preventative care for cats |
| Unit Pricing | Pay-as-you-go | Basic Puppy Package |
| Unit Pricing | Pay-as-you-go | Plus Puppy Package |
| Unit Pricing | Pay-as-you-go | Basic Kitten Package |
| Unit Pricing | Pay-as-you-go | Plus Kitten Package |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
PetWellClinic product offering
Product offeringCore offering
PetWellClinic operates walk-in veterinary clinics (no appointments) that deliver affordable preventative wellness care, in-clinic diagnostics, treatment for minor illnesses, and chronic condition management for dogs and cats. Core offerings are bundled into PetWell® packages (Ideal, Total, Complete for adult pets; Basic and Plus for puppies and kittens) plus on-site retail of preventative products such as Sentinel Spectrum, Bravecto, and Revolution Plus.
Product overview
PetWellClinic® is a walk-in veterinary clinic offering affordable, convenient vet care with no appointments necessary. The core offering consists of PetWell® Packages bundled for dogs and cats: Ideal, Total, and Complete packages for adult pets; Basic and Plus packages for puppies and kittens. Services include preventative wellness care, diagnostics (fecal tests, bloodwork, heartworm testing, tick panels), minor illness treatment (ear infections, URIs, GI issues, skin infections, UTIs), and chronic condition management (arthritis, diabetes, kidney disease, heart disease, allergies). Preventative products include Sentinel Spectrum, Bravecto, and Revolution Plus for parasite prevention. The clinic model focuses on select services to keep prices low, without offering surgery, x-rays, or dental services.
Differentiator
Problem solved
Functional benefit
Products and services
- PetWell® Ideal Dog Package Entry-level wellness package for dogs priced at $149, including Canine 5-in-1 (DAPP) Vaccine, Canine Leptospirosis 4-way Vaccine, Canine Bordetella Vaccine, Heartworm Test, and Physical Exam. Sold to dog owners through walk-in PetWellClinic locations.
- PetWell® Total Dog Package Mid-tier wellness package for dogs priced at $199, adding a Fecal Test and Tick Disease Panel to all Ideal Dog Package contents. Sold to dog owners at walk-in PetWellClinic locations.
- PetWell® Complete Dog Package Comprehensive wellness package for dogs priced at $299, adding a General Health Blood Panel and Thyroid Test to all Total Dog Package contents. Sold to dog owners at walk-in PetWellClinic locations.
- PetWell® Ideal Cat Package Entry-level wellness package for cats priced at $109, including Feline 3-in-1 (FVRCP) Vaccine and Physical Exam. Sold to cat owners through walk-in PetWellClinic locations.
- PetWell® Total Cat Package Mid-tier wellness package for cats priced at $199, adding Feline Leukemia Vaccine, FIV Test, FeLv Test, and Fecal Test to the Ideal Cat Package. Sold to cat owners through walk-in PetWellClinic locations.
- PetWell® Complete Cat Package Comprehensive wellness package for cats priced at $299, adding General Health Blood Panel and Thyroid Test to the Total Cat Package contents. Sold to cat owners through walk-in PetWellClinic locations.
- Basic Puppy Package Comprehensive preventative care package for puppies including full physical examination, canine DAPP vaccine (with boosters every 3 weeks until two DAPPs over 12 weeks), fecal test, deworming for hookworms and roundworms, Leptospirosis vaccine, Bordetella vaccine, and Rabies vaccine. Sold to puppy owners at walk-in PetWellClinic locations.
- Plus Puppy Package Enhanced puppy preventative care package that includes all Basic Puppy Package services plus a full physical exam, nail trim, and dose of heartworm preventive at every puppy plan visit. Sold to puppy owners at walk-in PetWellClinic locations.
- Basic Kitten Package Comprehensive preventative care package for kittens including full physical examination, feline FVRCP vaccine (with boosters every 3 weeks), fecal test, deworming for hookworms and roundworms, Feline Leukemia vaccine, and Rabies vaccine. Sold to kitten owners at walk-in PetWellClinic locations.
- Plus Kitten Package Enhanced kitten preventative care package that includes all Basic Kitten Package services plus a full physical exam, nail trim, and dose of heartworm preventive at every kitten plan visit. Sold to kitten owners at walk-in PetWellClinic locations.
- Veterinary Diagnostics In-clinic diagnostic testing services including fecal tests, heartworm tests, complete blood count (CBC), chemistry panels, thyroid testing, ear and urine cultures, cytology, tick panels, parvo tests, glucose checks, urinalysis, and fine needle aspirates. Available on a walk-in basis to pet owners at PetWellClinic locations.
- Minor Illnesses Treatment Walk-in treatment services for minor pet ailments including ear infections, upper respiratory infections (kennel cough), gastrointestinal issues, skin infections, urinary tract infections, fleas, and ticks, with quick diagnostics and targeted treatments. Available to pet owners at PetWellClinic locations.
- Chronic Conditions Management Ongoing management of chronic conditions including arthritis, diabetes, kidney disease, heart disease, and skin allergies, with regular monitoring, medication management, and lifestyle adjustments. Available to pet owners at PetWellClinic locations.
- Librela™ for Canine Arthritis Librela™ (bedinvetmab injection), an FDA-approved injectable medication specifically designed to alleviate pain associated with canine osteoarthritis, providing sustained pain relief and reducing the need for frequent dosing. Available for purchase directly at PetWellClinic® as part of chronic condition management.
Quantifiable outcome
- Convenient walk-in access eliminates scheduling friction and missed appointments
- +1 more outcomes
Companies that use PetWellClinic
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles2 records
PetWellClinic technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature1 record
PetWellClinic partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor and core.
- CareCutsminorPetWellClinic partnered with CareCuts to serve Knoxville's homeless community by providing veterinary care for pets of homeless individuals. This community outreach initiative aligns with PetWellClinic's belief that every pet deserves high-quality care regardless of circumstance.
- My Pet's Animal HospitalcorePetWellClinic partners with My Pet's Animal Hospital (operated by Dr. Sam Meisler) for comprehensive veterinary services beyond PetWellClinic's scope. When pets require surgical care, dental prophylaxis, or tooth extractions, PetWellClinic refers clients to My Pet's Animal Hospital. This partnership provides a discounted dental special ($100 off prophylaxis procedures during National Pet Dental Month) for PetWellClinic clients.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
PetWellClinic competitors and assessment
Company assessmentDirect peers
- VIP Petcare: Community-based walk-in pet vaccination and wellness clinics hosted at retail locations; directly comparable service mix (vaccines, exams, parasite prevention) and price-point positioning to PetWellClinic.
- ShotVet: Operates walk-in, low-cost vaccine and preventative care clinics inside pet retail partners, targeting the same price-sensitive routine care segment as PetWellClinic with a similar no-appointment model.
Broad incumbents
- WellHaven Pet Health: Multi-state veterinary hospital group operating general practice clinics; comparable franchise-like growth strategy and full-service scope, providing a counterpoint to PetWellClinic's narrowed offering.
- VCA Animal Hospitals: National network of full-service veterinary hospitals with primary care, specialty, and emergency services; competes for the same pet owners but at higher price points and broader scope.
- Heartland Veterinary Partners: PE-backed network acquiring and operating companion animal hospitals across the U.S.; relevant as a capital-driven consolidator competing for veterinary talent and clinic locations in PetWellClinic's expansion markets.
- PetIQ: National pet health and wellness company that owns VIP Petcare and sells OTC pet products; overlaps with PetWellClinic on preventative wellness packages and product retail, but operates at much greater scale.
- Banfield Pet Hospital: Largest general practice veterinary chain in the U.S., located inside PetSmart stores; competes for routine wellness visits but offers a fuller service catalog (surgery, x-ray, dental) than PetWellClinic.
Emerging players
- Bond Vet: Tech-enabled walk-in and appointment-based urban vet clinics offering primary care, urgent care, and surgery; overlaps on walk-in convenience while extending into higher-acuity services.
- Modern Animal: Membership-based veterinary care startup offering unlimited exams and transparent pricing; targets the same convenience-and-affordability pain point as PetWellClinic, with a tech-forward subscription model.
- Small Door Veterinary: Membership-based primary care vet clinics with modern facilities and 24/7 telehealth; competes with PetWellClinic for routine wellness visits in overlapping metro markets.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
PetWellClinic social profiles
Digital presencePetWellClinic financial estimates
Financial estimateRevenue estimate
Valuation estimate
PetWellClinic leadership team
Management profileNumber of profiles
Profiles2 records
PetWellClinic funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PetWellClinic M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PetWellClinic
What does PetWellClinic do?
PetWellClinic operates walk-in veterinary clinics (no appointments) that deliver affordable preventative wellness care, in-clinic diagnostics, treatment for minor illnesses, and chronic condition management for dogs and cats. Core offerings are bundled into PetWell® packages (Ideal, Total, Complete for adult pets; Basic and Plus for puppies and kittens) plus on-site retail of preventative products such as Sentinel Spectrum, Bravecto, and Revolution Plus.
Is PetWellClinic a public or private company?
PetWellClinic is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was PetWellClinic founded?
PetWellClinic was founded in 2010. It employs 11 to 50 people.
Where is PetWellClinic based?
PetWellClinic is headquartered in Knoxville, United States, in the North America region.
How does PetWellClinic make money?
Two revenue lines are on record. Veterinary Services and Wellness Packages are the primary driver. The others are preventative Products.
Who are PetWellClinic's main competitors?
Direct peers on record are VIP Petcare and ShotVet. Broad incumbents are WellHaven Pet Health, VCA Animal Hospitals, Heartland Veterinary Partners, PetIQ and Banfield Pet Hospital. Emerging players are Bond Vet, Modern Animal and Small Door Veterinary.
Does PetWellClinic have an API?
No public API is recorded for PetWellClinic.
What industry is PetWellClinic in?
PetWellClinic's product category is Veterinary Services. Its primary akta.pro industry code is HLAMAAAA, General Practice Veterinary Clinics (Wellness & Primary Care), with a secondary code of CRALAHAC, Pet Health & Wellness Retail (Supplements, OTC, Flea/Tick). Its NAICS code is 54194 and its SIC code is 8090.