Community Insurance

What Community Insurance does

Community Insurance is a family-owned independent insurance agency founded in 2009 and headquartered in Greeneville, Tennessee. The firm operates with 1-10 employees and serves individuals and small-to-mid businesses across Tennessee, Virginia, and North Carolina. It is organized around five distribution pillars: commercial insurance, personal insurance, Medicare solutions (operated through a dedicated subsidiary, Tasche & Associates), employee benefits, and specialized business insurance covering more than 30 industry verticals.

The agency represents multiple carriers including Travelers, State Auto, Safeco, RLI, and The National Security Group, and partners with Colonial Life for voluntary employee benefits. Its technology footprint is conventional for an independent agency: an AgentInsure/EzLynx-powered client portal for policy access and servicing, and a Levitate-powered website for marketing automation. Recent product additions include On-Demand Business Insurance and Pet Insurance, with lead generation supported by the Business Bottom Line podcast and Medicare educational seminars.

The business model is commission-based, earning revenue on policies sold and renewed across carrier partners. Go-to-market is advisor-led, relying on licensed agents (including several with 32-40 years of industry experience), referrals, in-person and phone-based consultations, and a structured referral program. Pricing is policy-specific and driven by carrier underwriting rather than direct agency-set pricing; client segments span individual households and SMBs across diverse industries including waste management, retail, and food and beverage.

Name

Community Insurance

Legal name

Community Insurance

Website

https://communityinsurancetn.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

Community Insurance is a family-owned independent insurance agency in Greeneville, TN offering commercial, personal, Medicare, employee benefits, and specialized business insurance to individuals and SMBs across Tennessee, Virginia, and North Carolina.

Ownership category

akta.pro rank

Product category

Independent Insurance Agency (Multi-Line Brokerage)

NAICS

Agencies, Brokerages, and Other Insurance Related Activities (5242), Insurance Agencies and Brokerages (524210)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Full-Coverage Personal Auto Insurance (FSAJAAAF)

akta.pro secondary industries

Public Liability (Premises/Operations) (FSAJADAD), Nonprofit / Social Services BOP (FSAJAFAM), Personal Accident Insurance (Injury, Disability & Income Benefit) (FSAJAJAD)

Keywords

• Independent insurance agency
• Commercial insurance coverage
• Personal insurance solutions
• Medicare advisory services
• Employee benefits programs

Headquarters

HQ city

Greeneville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance Commissions: Community Insurance operates as an independent insurance agency representing multiple insurance carriers. Revenue is generated through commissions paid by insurance companies on policies sold and renewed. The agency offers products across commercial insurance, personal insurance, Medicare, and employee benefits, earning commission income from each line of business.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Community Insurance is a family-owned independent insurance agency that sells and services insurance policies on behalf of multiple carriers (Travelers, State Auto, Safeco, RLI, The National Security Group, etc.). The agency earns commissions by matching clients to carriers across commercial insurance, personal insurance, Medicare, and employee benefits lines, with advisory and policy management delivered by licensed advisors and a 24/7 Client Center portal.

Product overview

Community Insurance operates as an independent insurance agency offering a multi-line portfolio of insurance and benefits products organized into five core pillars: Commercial Insurance (covering Business Owners Policy, Workers' Compensation, General Liability, Business Auto, and Commercial Property), Specialized Business Insurance (tailored for contractors, restaurants, transportation, and 30+ other industries), Personal Insurance (Home, Auto, Life, Renters, Motorcycle, Mobile Home and more), Medicare Solutions via Tasche & Associates (General Medicare, Medicare Advantage, Part D, dental/vision/hearing), and Employee Benefits (Group Health, Dental, Vision, and Colonial Life Voluntary Benefits). The agency supplements its core offerings with On-Demand Business Insurance for instant coverage, a Client Center portal for 24/7 policy management, Pet Insurance self-service, and Medicare Seminars for community education. Tasche & Associates functions as a subsidiary sub-brand focused specifically on Medicare and financial security planning.

Differentiator

Problem solved

Functional benefit

Products and services

• Commercial Insurance Comprehensive business insurance coverage including Business Owners Policy (BOP), Workers' Compensation, General Liability, Business Auto, and Commercial Property insurance tailored to protect business assets, employees, and operations. Designed for small to mid-size businesses across multiple industries.
• Specialized Business Insurance Industry-specific insurance solutions for contractors, restaurants, transportation companies, child care, churches, farms, manufacturing, non-profits, technology firms, and other specialized sectors with tailored coverage for their unique risks.
• Personal Insurance Individual and family insurance including Home, Auto, Individual Life, Renters, Motorcycle, Mobile Home, Condo, Umbrella, Flood, Earthquake, and Pet insurance, customized to suit unique lifestyles and budgets.
• Medicare Solutions Medicare advisory services including General Medicare (Parts A, B, C, D), Medicare Advantage Plans, Medicare Part D, Dental/Vision/Hearing plans, Hospital Indemnity, and Final Expense insurance delivered through Tasche & Associates.
• Employee Benefits Group benefits programs including Group Health, Dental, and Vision insurance, plus Group Voluntary Benefits through Colonial Life covering life, disability, critical illness, and accident insurance for workforce attraction and retention.
• On-Demand Business Insurance Instant, self-service business insurance purchasing option enabling immediate coverage acquisition for business owners needing quick policy binding without extended consultation cycles.
• Pet Insurance Pet insurance coverage for family pets, available through the Client Center self-service portal as part of Community Insurance's personal lines portfolio.
• Medicare Educational Seminars Educational Medicare seminars held across East Tennessee communities to help individuals understand Medicare Parts A, B, C, D, enrollment costs, and supplemental coverage options.

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Colonial LifecoreStrategic or Co-development PartnerPartnership with Colonial Life for Group Voluntary Benefits. Colonial Life provides voluntary benefits including life insurance, disability, critical illness, and accident insurance. Employees access these benefits through convenient payroll deductions, with Colonial Life handling customer service and support.
• Tasche & AssociatescoreStrategic or Co-development PartnerTasche & Associates operates as a subsidiary under Community Insurance, specializing in Medicare solutions and financial protection products. They focus on protecting client well-being and finances through personalized plans.
• Travelers InsuranceminorChannel Partner/ Reseller/ DistributorOne of multiple insurance carriers represented by Community Insurance, providing commercial and personal insurance products through the agency.
• State Auto InsuranceminorChannel Partner/ Reseller/ DistributorOne of multiple insurance carriers represented by Community Insurance, providing commercial and personal insurance products through the agency.
• Safeco InsuranceminorChannel Partner/ Reseller/ DistributorOne of multiple insurance carriers represented by Community Insurance, providing commercial and personal insurance products through the agency.
• RLI InsuranceminorChannel Partner/ Reseller/ DistributorOne of multiple insurance carriers represented by Community Insurance, providing commercial and personal insurance products through the agency.
• The National Security GroupminorChannel Partner/ Reseller/ DistributorOne of multiple insurance carriers represented by Community Insurance, providing commercial and personal insurance products through the agency.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Goosehead Insurance: Goosehead Insurance is a public, tech-enabled independent insurance agency that places personal and commercial policies through multiple carriers. It is comparable to Community Insurance in its multi-carrier independent model and broad product portfolio, though it is far larger and more digitally driven.
• Insurance Office of America: Insurance Office of America is a large independent insurance brokerage offering commercial, personal, and employee benefits products across multiple U.S. regions. It shares Community Insurance's independent agency DNA and multi-line product breadth, though at significantly larger scale.
• Hilb Group: Hilb Group is a mid-market insurance brokerage operating across multiple U.S. states, focusing on commercial, personal, and employee benefits. Its model of acquiring and operating independent agencies makes it a direct comparable and a potential roll-up counterparty for Community Insurance.
• TWFG Insurance: TWFG Insurance is a Texas-based independent insurance agency that places personal and commercial coverage through multiple carriers. It is comparable to Community Insurance as a relationship-driven independent agency, and overlapping in personal auto, home, and commercial SMB products.
• Leavitt Group: Leavitt Group is a national network of independent insurance agencies that represent multiple carriers and serve individuals and businesses across personal, commercial, and benefits lines. Like Community Insurance, it operates on a multi-carrier independent agency model with relationship-based advisory sales.

Broad incumbents

• Hub International: Hub International is a large insurance brokerage serving commercial, personal, and employee benefits clients across North America. It overlaps with Community Insurance in product mix and multi-carrier distribution, but at enterprise scale.
• USI Insurance Services: USI is a national insurance brokerage and consulting firm serving mid-market and large clients. It is comparable to Community Insurance in its multi-line distribution model (commercial, personal, employee benefits), but operates at significantly larger scale and broader geographic reach.
• RPS (Risk Placement Services): RPS is a wholesale brokerage and binding authority for specialty and commercial insurance. While primarily wholesale, it operates in the same multi-carrier distribution ecosystem and serves many of the same SMB verticals as Community Insurance.
• Acrisure: Acrisure is a top global insurance brokerage that has rapidly grown through acquisitions of independent agencies. Its roll-up strategy overlaps with Community Insurance's independent agency model and represents a likely consolidator of similarly positioned agencies.
• Brown & Brown: Brown & Brown is a large national insurance brokerage with a diversified portfolio of retail and wholesale insurance programs. It is comparable to Community Insurance in that it distributes insurance through multiple carrier relationships, but it operates at much larger scale and across national accounts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/playlist?list=PLlhYQM6p33HRTbseTFNcao9CWkslisl_6
• Facebookfacebook.com/CommunityInsuranceTN
• LinkedInlinkedin.com/company/communityinsurancetn

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Insurance