Workforce
Workforce.com is a cloud-based SaaS platform providing all-in-one scheduling, HRIS, payroll, and time & attendance for hourly and shift-based workforces across hospitality, retail, and healthcare industries.
- Company typePrivate
- Founded1922
- HeadquartersIl Chiaro, Italy
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Workforce does
Workforce.com is a cloud-based SaaS workforce management platform built specifically for hourly and shift-based workforces across hospitality (restaurants, hotels, casinos, quick-service, stadiums), retail (apparel, grocery, specialty, automotive), and care (hospitals, clinics, veterinary, childcare, elder care) verticals. The platform delivers an all-in-one suite integrating employee scheduling, HRIS, payroll, time & attendance, and labor forecasting under a single login and shared database, eliminating the double data entry that characterizes legacy point solutions. Core technical assets include the Tanda API v2 (RESTful, OAuth 2.0, 100+ endpoints, 200 req/min rate limit, TLS 1.2+, webhooks) and an AI Scheduling Agent that autonomously generates optimized schedules based on sales, foot traffic, and labor forecasting data. The company operates as Workforce.com Inc. (Illinois-domiciled US parent) with affiliated entities in Chicago (222 W Hubbard St HQ), London, and Brisbane (formerly branded as Tanda), serving 10,000+ customer workforces globally.
The business model is subscription SaaS with annual billing and tier-based pricing by employee count (1-20, 21-49, 50-149, 150-500, 500+), augmented by recurring revenue from payroll processing services (direct deposit, tax filing, wage garnishments). Annual contract escalators are capped at the greater of 3.5% or CPI-U. The GTM motion is hybrid: enterprise field sales targeting 500+ employee accounts, inside sales for mid-market, and a product-led growth layer with free trials and freemium plus self-serve onboarding for SMB. Marketing leans on SEO-optimized comparison pages against named incumbents (7shifts, HotSchedules, When I Work, UKG, Workday, Paychex, Paycom), third-party review ratings on Capterra, G2, Gartner, and SoftwareAdvice (4.8 stars), and quantified customer case studies (Domino's Pizza, Winnipeg Jets, Shipley Do-Nuts, Palace Playland, Amenity Collective, Lake Elsinore, COVIDCheck, Heartline Fitness) citing metrics such as 11% labor cost reduction, 80% scheduling efficiency gain, and 450% ROI per a Forrester Total Economic Impact study.
Workforce firmographics
Firmographics- Name
- Workforce
- Legal name
- Workforce.com Inc.
- Website
- https://workforce.com
- Company type
- Private
- Founded year
- 1922
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Workforce.com is a cloud-based SaaS platform providing all-in-one scheduling, HRIS, payroll, and time & attendance for hourly and shift-based workforces across hospitality, retail, and healthcare industries.
- Ownership category
- akta.pro rank
Workforce industry classification
Industry- Product category
- Workforce Management Software
- NAICS
- Payroll Services (541214)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Workforce Management & Scheduling (BPACAPAI)
- akta.pro secondary industries
- Time, Attendance & Scheduling Administration (BPACAIAE), Payroll Software & Payroll-as-a-Service (SaaS) (BPACAIAB), Human Capital Management (HCM) & Payroll Platforms (HDAEAEAJ)
Keywords
Where Workforce is headquartered
LocationHeadquarters
- HQ city
- Il Chiaro
- HQ country
- Italy
- HQ region
- Europe
Offices3 records
Markets served
Workforce business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- Subscription Software (SaaS): Subscription-based pricing model for access to the all-in-one workforce management platform including scheduling, HR, payroll, and related modules. Pricing varies by employee count range (1-20, 21-49, 50-149, 150-500, 500+) and selected products. Annual fee adjustments limited to greater of 3.5% or CPI-U as per terms.
- Payroll Processing Services: Payroll service including direct deposit, tax filing, and wage garnishments processing. Subject to minimum employee count or minimum fee requirements per order form. Four banking day standard processing time for payroll and contractor payments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom pricing based on employee count and product selection |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
Workforce product offering
Product offeringCore offering
Workforce.com provides a cloud-based all-in-one workforce management SaaS platform built specifically for hourly and shift-based workforces. The platform natively integrates employee scheduling, time and attendance, HRIS, payroll processing, and labor forecasting into a single system with one login. It also offers an AI Scheduling Agent that autonomously recommends optimal staffing levels based on sales, foot traffic, and demand data.
Product overview
Workforce.com is a unified all-in-one workforce management platform built specifically for shift-based and hourly workforces. The core product integrates Scheduling, HRIS, Payroll, Time & Attendance, and Labor Forecasting as natively embedded modules sharing a single database and login. The platform's architecture centers on the main scheduling and HR system, supplemented by specialized add-on modules including AI Scheduling Agent, Wage & Hour Automation, Fair Workweek compliance, Predictable Pay, Benefits, Performance Management, and Applicant Tracking. AI-powered Labor Forecasting and the AI Scheduling Agent represent the platform's intelligence layer, enabling autonomous demand-based scheduling optimization. The product serves hospitality (restaurants, hotels, casinos, bars), retail (apparel, grocery, automotive), and care (hospitals, childcare, elder care) industries with industry-specific configurations.
Differentiator
Problem solved
Functional benefit
Products and services
- All-in-One Workforce Management Platform Unified workforce management system integrating employee scheduling, HR, and payroll into a single platform with one login and native data sync, eliminating double-entry for shift-based and hourly businesses.
- Scheduling Employee scheduling software for building staff schedules, optimizing staffing levels, and managing labor costs with real-time visibility for shift-based businesses.
- Labor Forecasting AI-powered labor forecasting tool that guides staffing levels based on sales, foot traffic, and other demand signals to optimize workforce allocation and reduce labor costs.
- Payroll Payroll processing system that approves timesheets and processes pay for entire workforces, with automatic complex pay rate calculations including differentials, overtime, wage garnishments, direct deposit, and tax filing.
- Time & Attendance Time tracking system that captures hours worked, breaks, and time off on timesheets with mobile accessibility for hourly workers, feeding accurate data into payroll processing.
- HRIS (HR) Human Resources Information System consolidating all hourly workforce data from onboarding through scheduling, with mobile self-service for employees and native integration with payroll.
- AI Scheduling Agent AI-powered autonomous scheduling agent that independently generates optimal staffing recommendations based on sales, foot traffic, and demand data, reducing manual scheduling effort and aligning labor with forecasted demand.
Quantifiable outcome
- 450% ROI total overall economic impact (Forrester study)
- +10 more outcomes
Companies that use Workforce
Customer profileNamed customers12 records
Segments4 records
Ideal customer profiles3 records
Workforce technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability4 records
Feature5 records
Workforce partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Payroll IntegrationscoreIntegrations with payroll providers enabling data sync and payroll processing. The website lists 'Partners & Integrations' section connecting Workforce with payroll, POS and HR platforms. ACH payroll processing supported through Kotapay for certain payment flows.
- POS IntegrationscorePoint of Sale system integrations enabling labor forecasting based on sales data and seamless data flow between front-of-house and workforce management.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Workforce competitors and assessment
Company assessmentDirect peers
- 7shifts: Employee scheduling and team management platform purpose-built for restaurants. Competes head-on with Workforce.com in QSR and hospitality scheduling, and is explicitly named as a competitive alternative on Workforce.com's comparison pages.
- UKG (Ultimate Kronos Group): Large incumbent HCM and workforce management suite with deep scheduling, time & attendance, HR, and payroll capabilities. Directly comparable on product surface and verticals (hospitality, healthcare, retail) but addresses a much broader market and customer size range.
- When I Work: Shift scheduling, time tracking, and team communication platform focused on hourly workforces. Named as a competitive alternative on Workforce.com's site and operates in the same SMB-to-mid-market segment.
- Deputy: Shift-based workforce management SaaS covering scheduling, time tracking, HR, and payroll across hospitality, retail, and healthcare. Closely comparable product breadth and SMB-to-mid-market positioning.
- HotSchedules (now part of Crunchtime): Restaurant-focused scheduling, workforce, and inventory platform now operating under Crunchtime. Directly competes with Workforce.com in restaurants and hospitality scheduling and is named as a competitive alternative.
Broad incumbents
- Workday: Enterprise cloud HCM and financial management platform with Workday Time Tracking and Scheduling. Named as a competitive alternative and competes at the upper end of Workforce.com's enterprise motion.
- Paycom: Single-database HCM and payroll SaaS platform with time and labor management. Comparable on the integrated HCM/payroll pitch but serves a broader employee base including salaried workforces.
- Paychex: Large payroll and HCM provider with workforce management capabilities targeting SMB and mid-market employers. Overlaps on payroll and HR but is a much broader, more established player.
- ADP: Largest payroll and HCM provider globally, with workforce management offerings (ADP Workforce Now, ADP Vantage). A broad incumbent competitor across payroll and HR with significantly greater scale.
Emerging players
- BambooHR: Cloud HRIS with employee scheduling, time tracking, and payroll integrations targeted at SMB and mid-market employers. Adjacent product overlap on HRIS and time tracking; less specialized on hourly/shift verticals.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Workforce social profiles
Digital presenceWorkforce financial estimates
Financial estimateRevenue estimate
Valuation estimate
Workforce leadership team
Management profileNumber of profiles
Profiles4 records
Workforce funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Workforce M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Workforce
What does Workforce do?
Workforce.com provides a cloud-based all-in-one workforce management SaaS platform built specifically for hourly and shift-based workforces. The platform natively integrates employee scheduling, time and attendance, HRIS, payroll processing, and labor forecasting into a single system with one login. It also offers an AI Scheduling Agent that autonomously recommends optimal staffing levels based on sales, foot traffic, and demand data.
Is Workforce a public or private company?
Workforce is a private company. It is classified as venture growth investor backed and is currently operating.
When was Workforce founded?
Workforce was founded in 1922. It employs 51 to 100 people.
Where is Workforce based?
Workforce is headquartered in Il Chiaro, Italy, in the Europe region.
How does Workforce make money?
Two revenue lines are on record. Subscription Software (SaaS) is the primary driver. The others are payroll Processing Services.
Who are Workforce's main competitors?
Direct peers on record are 7shifts, UKG (Ultimate Kronos Group), When I Work, Deputy and HotSchedules (now part of Crunchtime). Broad incumbents are Workday, Paycom, Paychex and ADP. BambooHR is listed as an emerging player.
Does Workforce have an API?
Yes. Workforce.com provides a public REST API (v2) accessible at https://my.workforce.com/api/v2/documentation. The Tanda API v2 offers OAuth 2.0 authentication (Authorization Code for add-ons, Password for single-account integrations) and supports over 100 endpoints covering rosters, schedules, timesheets, shifts, users, payroll, leave management, and more. It uses bearer token authentication with 2-hour token expiry (refresh tokens available for OAuth), supports TLS 1.2 or higher, and is rate-limited to 200 requests per minute per requester. Features include ETags for caching, audit trails, Unix timestamps for all date/time fields, and webhook support. Code samples available on GitHub including Salesforce integration examples. Developer documentation is at my.workforce.com/api/v2/documentation.
What industry is Workforce in?
Workforce's product category is Workforce Management Software. Its primary akta.pro industry code is BPACAPAI, Workforce Management & Scheduling, with a secondary code of BPACAIAE, Time, Attendance & Scheduling Administration. Its NAICS code is 541214 and its SIC code is 7372.