What TurnPoint Services does

TurnPoint Services is a privately-held, acquisition-driven consolidation platform that acquires and operates residential and commercial home services businesses across the United States. The platform is owned by OMERS Private Equity (acquired November 2020) and is the legal entity Essential Services Intermediate Holding Corporation, organized in Delaware and headquartered in Louisville, Kentucky. TurnPoint operates 50+ locally-branded businesses across 100+ locations in 30 states, providing HVAC, plumbing, and electrical services to homeowners and commercial property operators. Acquired brands retain their local market identities (e.g., Bell Brothers, Apollo Home, Dauenhauer Plumbing, Gulf Shore Cooling) while benefiting from a centralized operational platform.

The company's core technology is a "category-of-one" national platform that combines local brand equity with centralized resources, operational support, and technology. It deploys Probook's AI-powered field operations software for automated dispatching, scheduling, and technician assignment across portfolio brands. The TurnPoint Apprentice Program develops the next generation of skilled tradespeople, addressing a structural labor shortage in the HVAC and plumbing trades. TurnPoint also offers new construction services (piping, ductwork, sewer installation) and home automation/rental services, expanding beyond reactive repair and replacement.

TurnPoint generates revenue through transaction-based service pricing — HVAC installation/repair/replacement, plumbing services (drain cleaning, leak repair, water heaters), and electrical services (generator installation, rewiring) — at individual brand locations. Customer segments are residential homeowners and commercial properties, served via direct-to-consumer field service operations and local brand websites. The acquisition strategy targets leading local service businesses in attractive markets, with seller-friendly deal terms (fair market value, legacy preservation), and offers organic growth support through centralized marketing, technology, and back-office functions. Reported 20%+ organic revenue growth at multiple acquired brands indicates the operating model is delivering post-integration uplift.

Name

TurnPoint Services

Legal name

Essential Services Intermediate Holding Corporation

Website

https://turnpointservices.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

TurnPoint Services is a privately-held, OMERS-backed consolidation platform that acquires and operates 50+ local HVAC, plumbing, and electrical service brands across 30 states, serving residential homeowners and commercial customers with centralized operational and technology support.

Ownership category

akta.pro rank

Headquarters

HQ city

Louisville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. HVAC Services: Installation, repair, and replacement services for heating and cooling systems including AC repair, heating repair, refrigerant services, duct cleaning, and full system replacements
2. Plumbing Services: Drain cleaning, leak repair, water heater services, whole-home repiping, and water filtration systems for residential and commercial properties
3. Electrical Services: Generator installation, whole-home rewiring, and additional residential and commercial electrical solutions
4. New Construction Services: Complete piping, drain system installation, water heater installation, water filtration integration, sewer system installation, and full ductwork installation for new construction projects
5. Home Automation & Rental Services: Smart home technology solutions including programmable thermostats, and commercial leasing options for humidifiers, dehumidifiers, and industrial-grade air cleaners

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels1 record

Core offering

TurnPoint Services provides residential and commercial HVAC, plumbing, and electrical installation, repair, and maintenance services through a portfolio of 50+ locally branded operating companies. The company combines national centralized resources, technology, and operational support with the local brand equity of established community service providers across 30 states and 100+ locations.

Product overview

TurnPoint Services is a residential and commercial home services platform that operates as a portfolio of locally-branded companies rather than a single unified product. The company provides HVAC installation, repair, and replacement; plumbing services including drain cleaning, leak repair, and water heater services; new construction plumbing and HVAC; electrical services including generators and rewiring; and home automation. The core TurnPoint platform provides centralized resources, technology, and operational support to 50+ acquired local brands (such as Dauenhauer Plumbing, Maeser Master Services, 4 Seasons Heating & Air, Gulf Shore Cooling, and others) while allowing each brand to maintain its local identity. The company also offers business consultation and management services for plumbing and HVAC companies, and select brands provide rental and leasing options for humidifiers and air cleaners. The TurnPoint Apprentice Program supports training of next-generation skilled tradespeople. TurnPoint Services operates over 100 locations nationwide with more than 6,000 team members, acquired by OMERS Private Equity in November 2020.

Differentiator

Problem solved

Functional benefit

Products and services

• HVAC Services Installation, repair, and replacement of heating and cooling systems for residential and commercial properties, including AC repair, heating repair, refrigerant services, duct cleaning, and full system replacements.
• Plumbing Services Drain cleaning, leak repair, water heater services, whole-home repiping, and water filtration system installation for residential and commercial properties.
• Electrical Services Generator installation, whole-home rewiring, and additional residential and commercial electrical solutions.
• New Construction Services Complete piping, drain system installation, water heater installation, water filtration integration, sewer system installation, and full ductwork installation for new construction projects.
• Home Automation and Equipment Rental Services Smart home technology solutions including programmable thermostats, and commercial leasing options for humidifiers, dehumidifiers, and industrial-grade air cleaners.

Quantifiable outcome

• 90% customer recommendation rate: 9 out of 10 customers would recommend one of the brands to a friend or family member
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators8 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Wrench Group: PE-backed roll-up of residential HVAC, plumbing, and electrical service brands across the U.S. Operates a near-identical 'centralized platform + local brand preservation' model, making it the most direct comparable to TurnPoint in scale, strategy, and target market.
• Authority Brands: Multi-brand residential services platform encompassing HVAC, plumbing, electrical, and other home services through franchise and company-owned models (e.g., Benjamin Franklin Plumbing, Mr. Rooter, Mister Sparky). Directly comparable in consolidating fragmented home services under a shared platform.
• Neighborly: Franchise-based home services platform spanning plumbing, HVAC, electrical, and adjacent categories. Comparable as a multi-brand, multi-trade residential services aggregator with similar customer base and operating-model ambitions.
• Apex Service Partners: PE-backed acquirer of residential HVAC, plumbing, and electrical services businesses in the U.S. Sun Belt. Operates with the same roll-up playbook—acquiring local operators and providing centralized support—making it a close strategic and operational peer.
• ARS / American Residential Services: National provider of residential HVAC, plumbing, and electrical installation, maintenance, and repair services across the U.S. Directly comparable in service mix, customer segment, and multi-location field-service operating model.
• Heartland Home Services: Residential home services platform focused on HVAC, plumbing, and electrical across the U.S. Midwest and beyond. Comparable as a multi-brand roll-up with a similar local-brand-preservation acquisition strategy.
• Roto-Rooter (Chemed): National plumbing and drain services brand operated by Chemed Corporation, serving residential and commercial customers across the U.S. Closely comparable in plumbing service mix, residential customer focus, and multi-location field-service delivery.

Broad incumbents

• ServiceMaster Brands: Large incumbent home services brand portfolio spanning restoration, cleaning, pest control, and home warranty. Overlaps with TurnPoint in residential services customers but operates a much broader, franchise-led portfolio beyond HVAC/plumbing/electrical.
• HomeServe USA: Provider of home repair plans and service networks serving utilities and residential customers across plumbing, electrical, and HVAC. Comparable in residential service delivery infrastructure and customer base, though its subscription/warranty model is distinct from TurnPoint's transactional services.

Emerging players

• CoolToday: Regional PE-backed residential HVAC, plumbing, and electrical services roll-up operating across the U.S. Southeast. Comparable as a smaller, faster-growing peer executing the same brand-aggregation playbook TurnPoint uses at greater scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/turnpointservices

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries50 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TurnPoint Services