True Impact
True Impact is a Delaware Public Benefit Corporation that provides an outcomes-based impact measurement SaaS platform, enabling nonprofits to produce a single Impact Receipt report that flows to corporate CSR teams, foundations, and donors via the Impact Reporting Network.
- Company typePrivate
- Founded2005
- HeadquartersBrookline, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What True Impact does
True Impact is a Delaware Public Benefit Corporation and Certified B Corp founded in 2005 that sells an outcomes-based impact measurement SaaS platform to corporate CSR teams, foundations, institutional donors, and nonprofit organizations. Its platform combines a guided reporting wizard, a proprietary outcomes taxonomy, donor claim calculations, and analytics dashboards that enable nonprofits to produce a single, universal "Impact Receipt" that can be reused across multiple funders, reducing duplicative reporting. The platform also calculates social return on investment (SROI), aggregates donor contributions, and delivers benchmarking analyses.
The company's product portfolio centers on the Impact Measurement Platform, the Impact Receipt universal report template, and the Impact Reporting Network, a shared infrastructure launched in February 2026 with Charity Navigator and YourCause from Blackbaud that allows impact data created once to flow across partner platforms. Supporting features include the Impact Analytics Dashboard, SROI Calculations, Donor Claim Calculations, and Benchmarking Reports, with API-based integrations into Charity Navigator, YourCause/Blackbaud, and Deed. Technology differentiators include the standardized outcomes taxonomy, real-time donor claim attribution, and connected reporting infrastructure that links nonprofit reporting to funder decision-making.
True Impact generates revenue primarily through annual enterprise SaaS subscriptions with up to 3% annual renewal escalators, supplemented by expert support services and benchmarking reports. Pricing is quote-based and confidential, with binding non-cancellable initial subscription terms. The go-to-market combines direct enterprise sales targeting Fortune 1000 CSR teams and foundations with a self-serve channel for nonprofits and a partner-embedded distribution model through Charity Navigator, YourCause/Blackbaud, and Deed. The company is headquartered in Needham Heights, Massachusetts, and is led by founder and CEO Farron Levy.
True Impact firmographics
Firmographics- Name
- True Impact
- Legal name
- True Impact, Inc.
- Website
- https://trueimpact.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- True Impact is a Delaware Public Benefit Corporation that provides an outcomes-based impact measurement SaaS platform, enabling nonprofits to produce a single Impact Receipt report that flows to corporate CSR teams, foundations, and donors via the Impact Reporting Network.
- Ownership category
- akta.pro rank
True Impact industry classification
Industry- Product category
- Impact Measurement Software
- NAICS
- Marketing Research and Public Opinion Polling (541910), Grantmaking and Giving Services (81321), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813)
- SIC
- Services-Prepackaged Software (7372), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Human Rights & Social Impact Reporting (UNGP, modern slavery) (EUAHAJAK)
- akta.pro secondary industries
- Corporate Foundations & CSR Grantmaking (BPAGAKAC), Impact Investment & Social Finance Programs (BPADAOAJ)
Keywords
Where True Impact is headquartered
LocationHeadquarters
- HQ city
- Brookline
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
True Impact business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Platform Subscription: Subscription-based access to True Impact's impact measurement platform. Terms indicate annual subscription terms with automatic renewal. Fees may increase by up to 3% annually upon renewal. Initial subscription term is binding and non-cancellable for its duration.
- Expert Support Services: Technical assistance and coaching from impact measurement experts to help organizations report on outcomes. Includes hands-on support ensuring nonprofits can complete reporting regardless of internal capacity.
- Benchmarking Reports: Comparative analyses and benchmarks provided to participants, including scoring submissions for initiatives like The Civic 50 by Points of Light.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise subscription with full platform access and expert support |
| Subscription | Annual | Platform access for nonprofits with expert support |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
True Impact product offering
Product offeringCore offering
True Impact operates a SaaS impact measurement platform that helps nonprofits, corporate CSR teams, and foundations generate credible, outcomes-based evidence of social impact. The platform combines a guided reporting wizard, an outcomes taxonomy, analytics dashboards, and APIs with embedded expert support, enabling users to produce a single universal impact report that can be shared across funders, donors, and partner platforms such as Charity Navigator and YourCause from Blackbaud.
Product overview
True Impact offers a unified impact measurement platform that combines technology with expert guidance to help organizations generate credible, outcomes-based evidence of social impact. The core product portfolio includes the Impact Measurement Platform as the central SaaS solution, the Impact Receipt feature providing universal nonprofit impact reports, and the Impact Reporting Network as shared infrastructure for cross-platform data sharing. Key platform features include Impact Analytics Dashboards for visualizing results, Social Return on Investment (SROI) Calculations for measuring impact efficiency, Donor Claim Calculations for attributing impact to contributions, and Benchmarking Reports for comparative analysis. The platform integrates with partners including Charity Navigator and YourCause from Blackbaud, and connects with Deed for automated data flow. True Impact operates as a Delaware Public Benefit Corporation and Certified B Corp.
Differentiator
Problem solved
Functional benefit
Brands
- Impact Receipt: A Universal Impact Report for Nonprofit Programs - a standardized template for philanthropic and charitable contributions that serves as both a common grant application and common grant report template.
- Impact Reporting Network
Products and services
- Impact Measurement Platform Core SaaS platform that helps organizations generate credible, outcomes-based evidence of social impact. Combines guided reporting tools, expert support, real-time calculations, and analytics to enable nonprofits to demonstrate outcomes and funders to drive strategic decisions.
- Impact Receipt Universal impact report template for nonprofit programs that automatically generates donor-facing receipts including expected or actual results. Serves as both a common grant application and common grant report template for philanthropic contributions.
- Impact Reporting Network Shared infrastructure network powered by True Impact that enables nonprofits to create a single outcomes report and share it across participating platforms (Charity Navigator, YourCause from Blackbaud, and True Impact). Reduces duplicative reporting while keeping nonprofits in control of their information.
Quantifiable outcome
- 8,795 impact reports created by nonprofit partners
- +4 more outcomes
Companies that use True Impact
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles4 records
True Impact technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature4 records
True Impact partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered flagship and core.
- Charity NavigatorflagshipFounding partner in Impact Reporting Network. Charity Navigator embedded True Impact's guided impact reporting module into its Nonprofit Portal, enabling nonprofits to create and share universal impact reports. The partnership enables nonprofit outcomes to reach millions of donors while reducing reporting burden and improving credibility of impact data in ratings.
- YourCause from BlackbaudflagshipSignature partner in Impact Reporting Network. YourCause brings the Network directly into corporate philanthropy, employee giving, and volunteerism workflows used by leading companies. Nonprofit outcomes data from the Network flows into YourCause, giving funders earlier, more consistent insight into giving results. Blackbaud will embed True Impact-powered impact reporting within the Blackbaud Verified Network portal.
- Points of LightcoreTrue Impact serves as the data partner for The Civic 50 annual survey, scoring submissions and providing benchmarking reports to participants. The Civic 50 recognizes the most community-minded companies in America and is in its 14th year, open to public and private companies with U.S. operations and revenues of at least $1 billion.
- BlackbaudcorePartnership announced January 2025 to integrate True Impact's outcome-driven measurement tools into YourCause from Blackbaud, including Impact Edge AI-powered platform for social impact reporting and storytelling. The collaboration delivers actionable real-time intelligence for donors, reduces reporting burden for nonprofits, and fosters an ecosystem guided by impact-driven insights.
- DeedcoreIntegration between True Impact and Deed's enterprise workplace giving and volunteering platform enables automatic sending of impact data between systems. Users enjoy seamless experience saving time, reducing reporting burdens on nonprofits, and enhancing accuracy. The partnership enables CSR teams and employees to see impact of donation dollars and volunteer hours directly in Deed dashboards alongside other key metrics.
Scale indicators6 records
Recent moves5 records
Expansion highlights6 records
True Impact competitors and assessment
Company assessmentDirect peers
- Bonterra: Bonterra (formerly Network for Good, Social Solutions, and CyberGrants) provides fundraising, case management, and impact-tracking software to nonprofits and grantmakers. It competes for the same outcomes-measurement and grants-management budgets that True Impact addresses.
- Candid: Formerly GuideStar + Foundation Center, Candid is the closest direct competitor in nonprofit transparency and impact data. True Impact's CEO Farron Levy previously led marketing at GuideStar/Candid, underscoring how adjacent the two missions are — both serve nonprofits, funders, and CSR teams seeking credible outcomes information.
- Foundant Technologies: Foundant offers grant lifecycle management, applicant tracking, and community foundation software to funders. It is comparable as a technology platform serving the same foundation and CSR reporting buyer as True Impact.
- Submittable: Submittable is a grant application and review platform used by hundreds of foundations and CSR teams. It overlaps with True Impact in funder-side workflows and increasingly in outcomes-based reporting for grantees.
- Charity Navigator: Charity Navigator is both a founding partner in True Impact's Impact Reporting Network and a competing source of nonprofit performance data used by millions of donors. They overlap in donor-facing impact assessment and nonprofit ratings, making them a strategic partner-competitor hybrid.
- Fluxx: Fluxx provides grantmaking management software to foundations and is increasingly adding outcomes and impact measurement capabilities. It directly competes for the foundation/CSR customer segment that True Impact serves.
Broad incumbents
- Blackbaud: Blackbaud is the dominant enterprise software provider for nonprofits and a strategic distribution partner to True Impact via YourCause. It is a broad incumbent whose portfolio overlaps with True Impact's outcomes measurement, fundraising, and corporate philanthropy capabilities.
- Salesforce.org (Nonprofit Cloud): Salesforce.org offers CRM, program management, and impact reporting capabilities for nonprofits and CSR teams. As a broad incumbent, it competes for the same enterprise CSR data wallet that True Impact targets, often at significantly larger scale.
Others
- TechSoup Global: TechSoup provides technology products, services, and capacity-building resources to nonprofits worldwide. It is an adjacent enabling organization in the nonprofit technology ecosystem that overlaps thematically with True Impact's mission of strengthening nonprofit effectiveness.
- Points of Light: Points of Light operates The Civic 50, for which True Impact is the data partner. It is an adjacent ecosystem player — a civic nonprofit that convenes companies around community impact, making it a peer in the outcomes benchmarking space but not a direct software competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
True Impact social profiles
Digital presenceTrue Impact compliance and trust
Trust signalCompliance1 record
True Impact financial estimates
Financial estimateRevenue estimate
Valuation estimate
True Impact leadership team
Management profileNumber of profiles
Profiles2 records
True Impact funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
True Impact M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about True Impact
What does True Impact do?
True Impact operates a SaaS impact measurement platform that helps nonprofits, corporate CSR teams, and foundations generate credible, outcomes-based evidence of social impact. The platform combines a guided reporting wizard, an outcomes taxonomy, analytics dashboards, and APIs with embedded expert support, enabling users to produce a single universal impact report that can be shared across funders, donors, and partner platforms such as Charity Navigator and YourCause from Blackbaud.
Is True Impact a public or private company?
True Impact is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was True Impact founded?
True Impact was founded in 2005. It employs 11 to 50 people.
Where is True Impact based?
True Impact is headquartered in Brookline, United States, in the North America region.
How does True Impact make money?
Three revenue lines are on record. Platform Subscription is the primary driver. The others are expert Support Services and benchmarking Reports.
Who are True Impact's main competitors?
Direct peers on record are Bonterra, Candid, Foundant Technologies, Submittable, Charity Navigator and Fluxx. Broad incumbents are Blackbaud and Salesforce.org (Nonprofit Cloud). Others are TechSoup Global and Points of Light.
Does True Impact have an API?
Yes. True Impact's reporting infrastructure, including its APIs, outcomes taxonomy, and analytics platform, powers the Impact Reporting Network. Nonprofits can create impact reports directly through True Impact or via embedded reporting within partner platforms like Charity Navigator and YourCause from Blackbaud. APIs enable data flow between systems for impact reporting and analytics purposes.
What industry is True Impact in?
True Impact's product category is Impact Measurement Software. Its primary akta.pro industry code is EUAHAJAK, Human Rights & Social Impact Reporting (UNGP, modern slavery), with a secondary code of BPAGAKAC, Corporate Foundations & CSR Grantmaking. Its NAICS code is 541910 and its SIC code is 7372.