TotalMobile

What TotalMobile does

TotalMobile is a Belfast-headquartered, privately held enterprise software company that develops and sells the "Field First" SaaS platform for field service management. Its customer base spans public sector and regulated commercial verticals — notably the NHS, local government, fire and rescue/emergency services, housing associations, telecoms (Kelly Group, Allianz), utilities (EDF), and facilities management — with 4,000+ combined customers post-Solvares merger and 500,000+ daily field workers using the platform globally.

The Field First platform unifies seven integrated modules — Job Management, Asset Management, Dynamic Scheduling, Mobile Working, Workforce Rostering, Lone Worker Protection, and Field Service Intelligence — wrapped into four core solution bundles (Field Workforce Management, Field Service Delivery, Field Asset Management, Field Service Insight). Underlying capabilities include ML-driven scheduling optimization, predictive asset maintenance forecasting, autonomous disruption handling, and live operational intelligence dashboards, built on an integration-first, low-code/no-code, SaaS architecture. The product portfolio is augmented by the 2022 acquisition of Working Time Solutions (rostering/shift patterns) and the 2026 merger with Germany's Solvares Group (workforce scheduling and optimization).

TotalMobile operates a sales-led enterprise go-to-market with multi-year SaaS subscriptions, platform licensing, and professional services revenue streams. Pricing is quote-based with no public tiers, and distribution runs through direct enterprise sales (anchored by "Request Demo" and "Book a call" CTAs), regional offices (Toronto for North America), and partner/integration channels. Ownership is held by Five Arrows and Deutsche Beteiligungs AG following the November 2025 buyout from Bowmark Capital, and the company operates across the UK, Europe, Nordics, Australasia, and Canada following recent international expansion.

Name

TotalMobile

Legal name

Totalmobile Ltd

Website

https://totalmobile.co.uk

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

251–500 employees

Short description

TotalMobile is a Belfast-based enterprise SaaS company selling the Field First field service management platform to public sector and regulated commercial customers, including NHS, emergency services, telecoms, utilities, and housing associations, across the UK, Europe, Nordics, Australasia, and Canada.

Ownership category

akta.pro rank

Product category

Field Service Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Field Services & Onsite Support (Dispatch/Break-Fix) (BPAEAJAE)

Keywords

• Field service management
• Workforce scheduling software
• Mobile workforce management
• Lone worker protection
• Field asset management

Headquarters

HQ city

Belfast

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Subscription: Cloud-based software-as-a-service subscription model for Field First platform access, typically multi-year contracts with enterprise customers.
2. Platform Licensing: Platform licensing for core solutions including Field Workforce Management, Field Service Delivery, Field Asset Management, and Field Service Insight.
3. Professional Services: Implementation and consulting services for enterprise deployments, evidenced by sector-specific solutions and integration capabilities.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels8 records

Core offering

TotalMobile builds and sells the Field First platform, a SaaS field service management solution that integrates job management, asset management, dynamic scheduling, mobile working, workforce rostering, lone worker protection, and field service intelligence into a single AI-enhanced system. The platform is sold primarily to enterprise and public sector organisations with distributed field workforces, including local government, NHS, emergency services, telecoms, utilities, housing associations, and facilities management providers. TotalMobile also offers related professional services for implementation and integration with customer enterprise systems.

Product overview

Totalmobile offers the Field First platform, a unified field service management software solution. The platform architecture comprises seven integrated modules: Job Management, Asset Management, Dynamic Scheduling, Mobile Working, Workforce Rostering, Lone Worker Protection, and Field Service Intelligence. These modules work together as the core capabilities of the platform. Above the module level, Totalmobile organizes four core solutions—Field Workforce Management, Field Service Delivery, Field Asset Management, and Field Service Insight—that bundle these capabilities for specific use cases. The company also acquired Working Time Solutions (2022) for additional rostering capabilities, and in 2026 merged with Solvares Group to expand its workforce scheduling and optimization technology. Totalmobile serves sectors including government, health and social care, emergency services, telecoms, utilities, housing, facilities management, and manufacturing.

Differentiator

Problem solved

Functional benefit

Brands

• Field First: Totalmobile's complete platform approach to field service delivery, incorporating AI, data intelligence, and real-time capabilities for managing field operations including job management, asset management, dynamic scheduling, mobile working, workforce rostering, field service intelligence, and lone worker protection.

Products and services

• Field First Platform Totalmobile's flagship unified SaaS platform for field service management. Integrates job management, asset management, dynamic scheduling, mobile working, workforce rostering, lone worker protection, and field service intelligence for enterprise and public sector organisations operating large field workforces.
• Field Workforce Management Core bundled solution for scheduling jobs and connecting teams across field operations. Part of Totalmobile's core solutions portfolio built on the Field First platform.
• Field Service Delivery Core bundled solution focused on safe, efficient services across field operations, combining dynamic scheduling, mobile working, and lone worker protection.
• Field Asset Management Core bundled solution for managing the asset maintenance ecosystem, including asset register, lifecycle management, and predictive maintenance through asset intelligence.
• Field Service Insight Core bundled solution providing real-time service intelligence across field operations, including business, operational, and applied intelligence capabilities.
• Working Time Solutions Rostering software and shift pattern capabilities acquired by TotalMobile in February 2022, expanding the company's workforce management and shift scheduling offerings.

Quantifiable outcome

• 96% improvement in first time fix rate
• +2 more outcomes

Named customers9 records

Segments8 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• Solvares GroupcoreStrategic or Co-development Partner · 1 February 2026Totalmobile merged with German counterpart Solvares Group to create leading international provider in field service and workforce optimisation technology. Combined business employs 800+ people and serves 4,000+ customers across UK, Europe, and Australasia. Brings together Totalmobile's Field First platform with Solvares' workforce scheduling and optimization technology for AI-enhanced platform.
• Working Time SolutionscoreOthers · 1 February 2022Totalmobile acquired Working Time Solutions, a provider of rostering software and shift pattern capabilities, expanding Totalmobile's workforce management offerings.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• IFS: IFS provides enterprise FSM, EAM, and workforce management software to asset- and service-intensive industries, directly competing with Totalmobile's Field First platform across utilities, manufacturing, and field service verticals.
• Trimble Field Service Management: Trimble's FSM solution targets utility, telecom, and field-service-intensive enterprises with workforce scheduling, dispatch, and mobile capabilities, directly overlapping with Totalmobile's core verticals.
• ServiceMax: ServiceMax provides asset-centric FSM and field service software for complex equipment-heavy industries, comparable to Totalmobile's Field Asset Management and predictive maintenance capabilities.
• Skedulo: Skedulo offers mobile workforce management and scheduling for deskless workers, directly competing with Totalmobile's Mobile Working, Dynamic Scheduling, and Workforce Rostering modules.
• WorkWave: WorkWave provides field service and route optimization software primarily to mid-market and SMB service businesses, overlapping with Totalmobile's commercial and contractor segments.

Broad incumbents

• ServiceNow: ServiceNow offers Field Service Management as part of its broader enterprise workflow platform, competing with Totalmobile for large enterprise and public-sector FSM deals where workflow and ITSM integration matter.
• Salesforce Field Service (ClickSoftware): Salesforce bundles FSM capabilities (built on the acquired ClickSoftware assets) into its CRM platform, directly overlapping with Totalmobile's scheduling, optimization, and mobile workforce offerings for enterprise customers.
• Microsoft Dynamics 365 Field Service: Microsoft offers FSM within Dynamics 365, competing with Totalmobile across enterprise and public-sector accounts that are already standardized on the Microsoft ecosystem (relevant given Totalmobile's Platinum Innovator status).

Emerging players

• Jobber: Jobber offers field service management software for small and mid-sized home-service businesses (HVAC, plumbing, landscaping), addressing a more SMB-focused segment than Totalmobile's enterprise core.
• Connecteam: Connecteam provides a workforce management and employee app focused on deskless workers, with scheduling, time tracking, and communication features that overlap with parts of Totalmobile's Mobile Working and Workforce Rostering offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@Totalmobile-FSM
• Facebookfacebook.com/TotalMobileUK
• LinkedInlinkedin.com/company/totalmobile
• Xx.com/totalmobile

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries1 record

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A6 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TotalMobile