The CSI Companies
The CSI Companies is a Jacksonville, Florida-based private healthcare IT consulting and staffing firm, founded in 1994 and owned by Japan's Recruit Holdings. It delivers Epic and Oracle Health implementation, technical, managed, and revenue cycle services, plus staff augmentation, to U.S. health systems and enterprise technology clients.
- Company typePrivate
- Founded1994
- HeadquartersJacksonville, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What The CSI Companies does
The CSI Companies is a Jacksonville, Florida-based private staffing and healthcare IT consulting firm founded in 1994 and operating as a wholly-owned subsidiary of Japan's Recruit Holdings since 2010. The company delivers healthcare IT services across five core lines: Implementation Services (Epic and Oracle Health EHR transformations, including go-live activation and post-live optimization), Technical Services (data migration, system integration, and interfacing), Managed Services (help desk, patient portal support, and steady-state training), Staff Augmentation (contract, contract-to-hire, and direct hire placement of healthcare IT professionals), and Revenue Cycle Management (coding, Clinical Documentation Integrity, patient access, and billing). It also operates adjacent ServiceNow managed services and a workforce development program (CSI Connect / RGF Connect). CSI serves primarily U.S. healthcare organizations including hospital systems, multi-specialty clinics, and ambulatory facilities, with named enterprise clients such as Memorial Hermann Health System, and a smaller secondary technology staffing practice serving non-healthcare clients.
The business model is built on professional services and managed services revenue generated through custom enterprise engagements priced on a quote basis. Engagements are delivered by dedicated account teams with on-site consultant deployment, structured as project-based consulting, staff augmentation, retainer-style managed services, and multi-year contracts. Distribution is direct enterprise field sales augmented by KLAS-validated brand credibility (ranked #1 Technical Services in 2025 and 2026 with a 96.8/100 score) and strategic alliances including a 2025 UK partnership with Apira and ReStart. The firm operates through sub-brands CSI Healthcare IT, CSI Professional, CSI Tech (formerly Anteo Group), and CSI Financial, with MedSys Group acquired in January 2025 adding Plano, Texas-based healthcare IT consulting capacity.
Customer outcomes reported across case studies include 280,000+ clinical charts abstracted during the largest Epic Go-Live in U.S. history, 60% reduction in incident resolution time for ServiceNow engagements, CDI assessment time reduced from 5 days to 1 day, and greater than 95% coding accuracy. The company maintains approximately 500+ specialized healthcare IT professionals, 1,000+ US-based coders, and 215+ credentialed trainers. As of 2024 CSI celebrated its 30th anniversary and remains privately held under Recruit Holdings with no public revenue disclosure.
The CSI Companies firmographics
Firmographics- Name
- The CSI Companies
- Legal name
- The CSI Companies
- Website
- https://csicompanies.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- The CSI Companies is a Jacksonville, Florida-based private healthcare IT consulting and staffing firm, founded in 1994 and owned by Japan's Recruit Holdings. It delivers Epic and Oracle Health implementation, technical, managed, and revenue cycle services, plus staff augmentation, to U.S. health systems and enterprise technology clients.
- Ownership category
- akta.pro rank
The CSI Companies industry classification
Industry- Product category
- Healthcare IT Staffing and Consulting
- NAICS
- Management, Scientific, and Technical Consulting Services (5416), Other Scientific and Technical Consulting Services (54169)
- SIC
- Services-Engineering, Accounting, Research, Management (8700)
- akta.pro primary industry
- Healthcare Providers (EDABALAN)
Keywords
Where The CSI Companies is headquartered
LocationHeadquarters
- HQ city
- Jacksonville
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
The CSI Companies business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Implementation Services: EHR implementation consulting services including Epic, Oracle Health platforms. Covers strategic planning, change management, activation and post-live optimization. Revenue generated through project-based consulting engagements.
- Technical Services: Technical services including data management, data migration, system integration, interfacing, and technical system support. Ranked #1 by KLAS for Technical Services. Revenue through ongoing technical support engagements.
- Staff Augmentation: Flexible staffing solutions providing skilled healthcare IT professionals including contract, contract-to-hire, and direct hire placement models. Revenue generated through consultant placement fees and markup on hourly rates.
- Managed Services: Ongoing managed services including help desk support, patient portal assistance, steady-state training, and ServiceNow platform management. Provides recurring revenue through retainer and service agreements.
- Revenue Cycle Management: Complete revenue cycle support including coding, CDI, patient access, and billing services. Helps reduce denials, improve cash flow, and strengthen compliance. Revenue through consulting engagements and potentially value-based arrangements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom engagement-based pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
The CSI Companies product offering
Product offeringCore offering
The CSI Companies is a healthcare-focused staffing and consulting firm that delivers IT workforce solutions to hospitals, health systems, and clinics. Its core services include EHR implementation (Epic and Oracle Health), technical integration, managed services, staff augmentation, and revenue cycle management including coding and clinical documentation integrity. The company operates through divisions such as CSI Healthcare IT, CSI Professional, CSI Tech, and CSI Financial, and is backed by Recruit Holdings.
Product overview
CSI Companies offers a unified portfolio of Healthcare IT consulting and workforce solutions organized around five core service lines: Revenue Cycle Management, Implementation Services, Technical Services, Staff Augmentation, and Managed Services. These core offerings are augmented by specialized programs including the Steady State EHR Program for post-implementation training, Clinical Documentation Integrity services, ServiceNow Managed Services for ITSM optimization, and Medical Coding Compliance. The company operates divisions including CSI Healthcare IT, CSI Professional, CSI Tech (formerly Anteo Group), and CSI Financial. CSI Connect provides workforce development while MedSys Group (acquired 2025) expanded the company's consulting capabilities internationally.
Differentiator
Problem solved
Functional benefit
Brands
- CSI Connect: Internship program that exposes students in underserved Jacksonville communities to technology careers, professional training, and life-changing opportunities. Has expanded globally as RGF Connect across the United States, Japan, Belgium, France, Germany, and the Netherlands.
- RGF Connect
Products and services
- Revenue Cycle Management Complete revenue cycle support including coding, clinical documentation integrity (CDI), patient access, and billing services that reduce denials, improve cash flow, and strengthen compliance for healthcare provider organizations.
- Implementation Services EHR transformation consulting covering strategic planning, change management, activation (go-live), and post-live optimization for Epic, Oracle Health, and other leading EHR platforms; for hospitals and health systems undertaking major EHR projects.
- Technical Services Technical services delivering EHR integration, data migration, system integration, interfacing, and ongoing technical system support for healthcare organizations; ranked #1 by KLAS in Technical Services for 2025 and 2026.
- Staff Augmentation Flexible staffing solutions placing skilled healthcare IT professionals under contract, contract-to-hire, and direct hire arrangements to meet short-term project and long-term workforce needs for healthcare organizations.
- Managed Services Ongoing operational support for healthcare organizations including help desk support, patient portal assistance, and steady-state training that keeps EHR systems and clinical operations running smoothly.
- Steady State EHR Program Post-implementation training solution that maximizes EHR investment return, improves workflow efficiency, and addresses post go-live challenges through scalable role-based curriculum and continuous content updates; trains 8,000+ end users annually with 98% satisfaction.
- Clinical Documentation Integrity (CDI) Comprehensive CDI solutions using Certified Risk Adjustment Coders, Certified Coding Specialists, and Certified Professional Coders to improve clinical, administrative, and financial outcomes for healthcare organizations; supports 15+ years of healthcare CDI experience.
- ServiceNow Managed Services Healthcare-specific ServiceNow platform configuration, integration with Epic and Oracle Health EHR systems, custom automations, HIPAA-compliant configurations, strategic advisory, and ongoing optimization for healthcare IT service management.
Quantifiable outcome
- 96.8 out of 100 KLAS score for Technical Services in 2026
- +9 more outcomes
Companies that use The CSI Companies
Customer profileNamed customers7 records
Segments2 records
Ideal customer profiles2 records
The CSI Companies technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature5 records
The CSI Companies partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered minor and core.
- Jacksonville WavesminorCSI Companies joined the Jacksonville Waves as a Founding Partner for the team's inaugural 2026 season in women's professional sports. Partnership includes community initiatives through CSI Connect workforce development program providing mentorship and career exposure for students across Jacksonville.
- Apira and ReStartcoreStrategic alliance with two leading UK healthcare consultancies to drive innovation in healthcare technology in the United Kingdom. This collaboration marks significant milestone in advancing delivery of Epic services internationally, leveraging CSI's decade of Epic support expertise in the USA.
- MedSys GroupcoreCSI Companies acquired MedSys Group, a premier Healthcare IT consulting firm based in Plano, Texas. The acquisition significantly enhances CSI's capabilities in Healthcare IT consulting, implementation, and support, providing comprehensive solutions to a wider range of clients.
- Andrew Jackson High SchoolminorCSI Companies partnership with local high school to expand technology opportunities and mentor students pursuing computer science degrees. Students from AJHS earned first-ever 'A' rating in school history.
- University of North Florida (UNF)minorCSI Companies mentors students from Andrew Jackson High School pursuing computer science degrees at UNF, supporting future technology professionals in the Jacksonville community.
- RGF Connect (Global)coreCSI Connect internship program expanded globally to become RGF Connect across Recruit Holdings companies in United States, Japan, Belgium, France, Germany, and Netherlands, aimed at reducing global economic divide and creating equal opportunities.
Scale indicators14 records
Recent moves6 records
Expansion highlights6 records
The CSI Companies competitors and assessment
Company assessmentBroad incumbents
- Optum (UnitedHealth Group): Diversified health services and technology business of UnitedHealth Group, including healthcare IT consulting, RCM, and analytics. A much larger incumbent with overlapping RCM and analytics capabilities relative to CSI.
- Accenture (Healthcare): Global system integrator with a large healthcare practice offering EHR implementation, transformation, and managed services. Competes with CSI for the largest enterprise health system deals, though CSI specializes more narrowly.
- Deloitte (Healthcare): Big Four consultancy with a substantial healthcare IT implementation and advisory practice. Overlaps with CSI on EHR transformation, M&A integration, and digital health engagements.
Direct peers
- Impact Advisors: Healthcare IT consultancy providing EHR implementation, advisory, and managed services to large health systems. Regularly appears alongside CSI in KLAS rankings for go-live and technical services.
- Optimum Healthcare IT: Healthcare IT consulting firm specializing in Epic and other EHR implementations, go-live support, and managed services. Closest direct competitor to CSI in the Epic-focused healthcare IT consulting segment.
- Pivot Point Consulting: Healthcare IT consulting and advisory firm delivering EHR implementation, optimization, and managed services to hospitals and health systems. Directly competes with CSI on Epic, Cerner/Oracle Health, and Meditech engagements.
- Nordic Global: Healthcare IT consulting firm focused on Epic implementations, advisory, and managed services. One of the largest pure-play Epic consultancies and a frequent peer in KLAS rankings.
- AGS Health: Healthcare revenue cycle management and coding services firm with a large pool of certified coders. Directly comparable to CSI's RCM and CDI service lines.
- Tegria: Healthcare consulting and technology services company offering EHR implementation, cloud hosting, and managed services. Competes head-to-head with CSI in healthcare IT consulting and managed services.
- HCTec: Healthcare IT staffing and services firm providing EHR support, help desk, and managed services. Closely comparable to CSI in staffing-augmented healthcare IT delivery.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
The CSI Companies social profiles
Digital presenceThe CSI Companies compliance and trust
Trust signalCompliance2 records
The CSI Companies financial estimates
Financial estimateRevenue estimate
Valuation estimate
The CSI Companies leadership team
Management profileNumber of profiles
Profiles14 records
The CSI Companies subsidiaries and ownership
Company hierarchySubsidiaries1 record
The CSI Companies funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The CSI Companies M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The CSI Companies
What does The CSI Companies do?
The CSI Companies is a healthcare-focused staffing and consulting firm that delivers IT workforce solutions to hospitals, health systems, and clinics. Its core services include EHR implementation (Epic and Oracle Health), technical integration, managed services, staff augmentation, and revenue cycle management including coding and clinical documentation integrity. The company operates through divisions such as CSI Healthcare IT, CSI Professional, CSI Tech, and CSI Financial, and is backed by Recruit Holdings.
Is The CSI Companies a public or private company?
The CSI Companies is a private company. It is classified as corporate owned and is currently operating.
When was The CSI Companies founded?
The CSI Companies was founded in 1994. It employs 101 to 250 people.
Where is The CSI Companies based?
The CSI Companies is headquartered in Jacksonville, United States, in the North America region.
How does The CSI Companies make money?
Five revenue lines are on record. Implementation Services are the primary driver. The others are technical Services, staff Augmentation, managed Services and revenue Cycle Management.
Who are The CSI Companies's main competitors?
Broad incumbents on record are Optum (UnitedHealth Group), Accenture (Healthcare) and Deloitte (Healthcare). Direct peers are Impact Advisors, Optimum Healthcare IT, Pivot Point Consulting, Nordic Global, AGS Health, Tegria and HCTec.
Does The CSI Companies have an API?
No public API is recorded for The CSI Companies.
What industry is The CSI Companies in?
The CSI Companies's product category is Healthcare IT Staffing and Consulting. Its primary akta.pro industry code is EDABALAN, Healthcare Providers. Its NAICS code is 5416 and its SIC code is 8700.