The CSI Companies

What The CSI Companies does

The CSI Companies is a Jacksonville, Florida-based private staffing and healthcare IT consulting firm founded in 1994 and operating as a wholly-owned subsidiary of Japan's Recruit Holdings since 2010. The company delivers healthcare IT services across five core lines: Implementation Services (Epic and Oracle Health EHR transformations, including go-live activation and post-live optimization), Technical Services (data migration, system integration, and interfacing), Managed Services (help desk, patient portal support, and steady-state training), Staff Augmentation (contract, contract-to-hire, and direct hire placement of healthcare IT professionals), and Revenue Cycle Management (coding, Clinical Documentation Integrity, patient access, and billing). It also operates adjacent ServiceNow managed services and a workforce development program (CSI Connect / RGF Connect). CSI serves primarily U.S. healthcare organizations including hospital systems, multi-specialty clinics, and ambulatory facilities, with named enterprise clients such as Memorial Hermann Health System, and a smaller secondary technology staffing practice serving non-healthcare clients.

The business model is built on professional services and managed services revenue generated through custom enterprise engagements priced on a quote basis. Engagements are delivered by dedicated account teams with on-site consultant deployment, structured as project-based consulting, staff augmentation, retainer-style managed services, and multi-year contracts. Distribution is direct enterprise field sales augmented by KLAS-validated brand credibility (ranked #1 Technical Services in 2025 and 2026 with a 96.8/100 score) and strategic alliances including a 2025 UK partnership with Apira and ReStart. The firm operates through sub-brands CSI Healthcare IT, CSI Professional, CSI Tech (formerly Anteo Group), and CSI Financial, with MedSys Group acquired in January 2025 adding Plano, Texas-based healthcare IT consulting capacity.

Customer outcomes reported across case studies include 280,000+ clinical charts abstracted during the largest Epic Go-Live in U.S. history, 60% reduction in incident resolution time for ServiceNow engagements, CDI assessment time reduced from 5 days to 1 day, and greater than 95% coding accuracy. The company maintains approximately 500+ specialized healthcare IT professionals, 1,000+ US-based coders, and 215+ credentialed trainers. As of 2024 CSI celebrated its 30th anniversary and remains privately held under Recruit Holdings with no public revenue disclosure.

Name

The CSI Companies

Legal name

The CSI Companies

Website

https://csicompanies.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

101–250 employees

Short description

The CSI Companies is a Jacksonville, Florida-based private healthcare IT consulting and staffing firm, founded in 1994 and owned by Japan's Recruit Holdings. It delivers Epic and Oracle Health implementation, technical, managed, and revenue cycle services, plus staff augmentation, to U.S. health systems and enterprise technology clients.

Ownership category

akta.pro rank

Product category

Healthcare IT Staffing and Consulting

NAICS

Management, Scientific, and Technical Consulting Services (5416), Other Scientific and Technical Consulting Services (54169)

SIC

Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Healthcare Providers (EDABALAN)

Keywords

• Healthcare IT staffing
• EHR implementation services
• Healthcare IT consulting
• Revenue cycle management
• Clinical documentation integrity

Headquarters

HQ city

Jacksonville

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Implementation Services: EHR implementation consulting services including Epic, Oracle Health platforms. Covers strategic planning, change management, activation and post-live optimization. Revenue generated through project-based consulting engagements.
2. Technical Services: Technical services including data management, data migration, system integration, interfacing, and technical system support. Ranked #1 by KLAS for Technical Services. Revenue through ongoing technical support engagements.
3. Staff Augmentation: Flexible staffing solutions providing skilled healthcare IT professionals including contract, contract-to-hire, and direct hire placement models. Revenue generated through consultant placement fees and markup on hourly rates.
4. Managed Services: Ongoing managed services including help desk support, patient portal assistance, steady-state training, and ServiceNow platform management. Provides recurring revenue through retainer and service agreements.
5. Revenue Cycle Management: Complete revenue cycle support including coding, CDI, patient access, and billing services. Helps reduce denials, improve cash flow, and strengthen compliance. Revenue through consulting engagements and potentially value-based arrangements.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

The CSI Companies is a healthcare-focused staffing and consulting firm that delivers IT workforce solutions to hospitals, health systems, and clinics. Its core services include EHR implementation (Epic and Oracle Health), technical integration, managed services, staff augmentation, and revenue cycle management including coding and clinical documentation integrity. The company operates through divisions such as CSI Healthcare IT, CSI Professional, CSI Tech, and CSI Financial, and is backed by Recruit Holdings.

Product overview

CSI Companies offers a unified portfolio of Healthcare IT consulting and workforce solutions organized around five core service lines: Revenue Cycle Management, Implementation Services, Technical Services, Staff Augmentation, and Managed Services. These core offerings are augmented by specialized programs including the Steady State EHR Program for post-implementation training, Clinical Documentation Integrity services, ServiceNow Managed Services for ITSM optimization, and Medical Coding Compliance. The company operates divisions including CSI Healthcare IT, CSI Professional, CSI Tech (formerly Anteo Group), and CSI Financial. CSI Connect provides workforce development while MedSys Group (acquired 2025) expanded the company's consulting capabilities internationally.

Differentiator

Problem solved

Functional benefit

Brands

• CSI Connect: Internship program that exposes students in underserved Jacksonville communities to technology careers, professional training, and life-changing opportunities. Has expanded globally as RGF Connect across the United States, Japan, Belgium, France, Germany, and the Netherlands.
• RGF Connect

Products and services

• Revenue Cycle Management Complete revenue cycle support including coding, clinical documentation integrity (CDI), patient access, and billing services that reduce denials, improve cash flow, and strengthen compliance for healthcare provider organizations.
• Implementation Services EHR transformation consulting covering strategic planning, change management, activation (go-live), and post-live optimization for Epic, Oracle Health, and other leading EHR platforms; for hospitals and health systems undertaking major EHR projects.
• Technical Services Technical services delivering EHR integration, data migration, system integration, interfacing, and ongoing technical system support for healthcare organizations; ranked #1 by KLAS in Technical Services for 2025 and 2026.
• Staff Augmentation Flexible staffing solutions placing skilled healthcare IT professionals under contract, contract-to-hire, and direct hire arrangements to meet short-term project and long-term workforce needs for healthcare organizations.
• Managed Services Ongoing operational support for healthcare organizations including help desk support, patient portal assistance, and steady-state training that keeps EHR systems and clinical operations running smoothly.
• Steady State EHR Program Post-implementation training solution that maximizes EHR investment return, improves workflow efficiency, and addresses post go-live challenges through scalable role-based curriculum and continuous content updates; trains 8,000+ end users annually with 98% satisfaction.
• Clinical Documentation Integrity (CDI) Comprehensive CDI solutions using Certified Risk Adjustment Coders, Certified Coding Specialists, and Certified Professional Coders to improve clinical, administrative, and financial outcomes for healthcare organizations; supports 15+ years of healthcare CDI experience.
• ServiceNow Managed Services Healthcare-specific ServiceNow platform configuration, integration with Epic and Oracle Health EHR systems, custom automations, HIPAA-compliant configurations, strategic advisory, and ongoing optimization for healthcare IT service management.

Quantifiable outcome

• 96.8 out of 100 KLAS score for Technical Services in 2026
• +9 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Six partnerships are on record, tiered minor and core.

• Jacksonville WavesminorGTM or Marketing Partner · 11 May 2026CSI Companies joined the Jacksonville Waves as a Founding Partner for the team's inaugural 2026 season in women's professional sports. Partnership includes community initiatives through CSI Connect workforce development program providing mentorship and career exposure for students across Jacksonville.
• Apira and ReStartcoreStrategic or Co-development Partner · 10 March 2025Strategic alliance with two leading UK healthcare consultancies to drive innovation in healthcare technology in the United Kingdom. This collaboration marks significant milestone in advancing delivery of Epic services internationally, leveraging CSI's decade of Epic support expertise in the USA.
• MedSys GroupcoreStrategic or Co-development Partner · 9 January 2025CSI Companies acquired MedSys Group, a premier Healthcare IT consulting firm based in Plano, Texas. The acquisition significantly enhances CSI's capabilities in Healthcare IT consulting, implementation, and support, providing comprehensive solutions to a wider range of clients.
• Andrew Jackson High SchoolminorStrategic or Co-development PartnerCSI Companies partnership with local high school to expand technology opportunities and mentor students pursuing computer science degrees. Students from AJHS earned first-ever 'A' rating in school history.
• University of North Florida (UNF)minorStrategic or Co-development PartnerCSI Companies mentors students from Andrew Jackson High School pursuing computer science degrees at UNF, supporting future technology professionals in the Jacksonville community.
• RGF Connect (Global)coreStrategic or Co-development PartnerCSI Connect internship program expanded globally to become RGF Connect across Recruit Holdings companies in United States, Japan, Belgium, France, Germany, and Netherlands, aimed at reducing global economic divide and creating equal opportunities.

Scale indicators14 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Optum (UnitedHealth Group): Diversified health services and technology business of UnitedHealth Group, including healthcare IT consulting, RCM, and analytics. A much larger incumbent with overlapping RCM and analytics capabilities relative to CSI.
• Accenture (Healthcare): Global system integrator with a large healthcare practice offering EHR implementation, transformation, and managed services. Competes with CSI for the largest enterprise health system deals, though CSI specializes more narrowly.
• Deloitte (Healthcare): Big Four consultancy with a substantial healthcare IT implementation and advisory practice. Overlaps with CSI on EHR transformation, M&A integration, and digital health engagements.

Direct peers

• Impact Advisors: Healthcare IT consultancy providing EHR implementation, advisory, and managed services to large health systems. Regularly appears alongside CSI in KLAS rankings for go-live and technical services.
• Optimum Healthcare IT: Healthcare IT consulting firm specializing in Epic and other EHR implementations, go-live support, and managed services. Closest direct competitor to CSI in the Epic-focused healthcare IT consulting segment.
• Pivot Point Consulting: Healthcare IT consulting and advisory firm delivering EHR implementation, optimization, and managed services to hospitals and health systems. Directly competes with CSI on Epic, Cerner/Oracle Health, and Meditech engagements.
• Nordic Global: Healthcare IT consulting firm focused on Epic implementations, advisory, and managed services. One of the largest pure-play Epic consultancies and a frequent peer in KLAS rankings.
• AGS Health: Healthcare revenue cycle management and coding services firm with a large pool of certified coders. Directly comparable to CSI's RCM and CDI service lines.
• Tegria: Healthcare consulting and technology services company offering EHR implementation, cloud hosting, and managed services. Competes head-to-head with CSI in healthcare IT consulting and managed services.
• HCTec: Healthcare IT staffing and services firm providing EHR support, help desk, and managed services. Closely comparable to CSI in staffing-augmented healthcare IT delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/thecsicompanies
• LinkedInlinkedin.com/company/the-csi-companies
• Xx.com/csicompanies

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The CSI Companies