eAssist Dental solutions
eAssist Dental Solutions is a U.S.-based outsourced dental revenue cycle management company serving 3,000+ practices with billing, insurance verification, credentialing, and AI-enabled claims processing, operating as a subsidiary of Henry Schein.
- Company typePrivate
- Founded2009
- HeadquartersSan Diego, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What eAssist Dental solutions does
eAssist Dental Solutions is a U.S.-based dental revenue cycle management company that provides outsourced billing, insurance verification, patient billing, dental accounting, EFT reconciliation, credentialing, and PPO negotiation services to dental practices of all sizes. Founded in 2009 and headquartered in American Fork, Utah, the company serves more than 3,000 dental practices nationwide and has facilitated the collection of over $19.5 billion in insurance payments on behalf of its customers. Its platform combines a proprietary AI engine branded as Copilot AI (the "Clean Claims Engine") with a network of 1,600+ U.S.-based trained dental billing specialists, supported by an exclusive integration with Dr. Charles Blair's Practice Booster / Coding with Confidence series for CDT coding guidance. The company is a subsidiary of Henry Schein (NASDAQ: HSIC), a Fortune 500 dental distributor, and operates regional offices in Sunnyvale (CA), Dallas (TX), and Fairfax (VA).
The business operates on a service-fee model — typically percentage-of-collections, per-claim, or subscription pricing — quoted per engagement rather than published in tiers. Its go-to-market is sales-led and primarily B2B, targeting practice decision-makers (dentists, office managers, DSO leadership) through direct enterprise field sales, inside sales consultation bookings, a network of dental consultants, and inbound content marketing (blog, webinars, eBooks, podcasts). Customer segments span solo SMB practices, group practices, and Dental Support Organizations (DSOs), with vertical specialization in general dentistry, periodontics, and oral/maxillofacial surgery.
Product breadth has expanded into adjacent revenue cycle domains through the January 2023 acquisition of a majority interest in Unitas PPO Solutions (PPO negotiation and credentialing) and the addition of OMS Specialty Billing and Advanced Medical Billing (dental-to-medical crossover claims). The company reports average first-60-day customer outcomes of +54% in billable collections, +44% in total production, and a -29% reduction in Net A/R 90+. Recognitions include ten consecutive years on the Inc. 5000 (2014–2023), Great Place to Work Certification (2020–2024), and the Utah 100 / Fastest 50 lists.
eAssist Dental solutions firmographics
Firmographics- Name
- eAssist Dental solutions
- Legal name
- eAssist, Inc.
- Website
- https://dentalbilling.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- eAssist Dental Solutions is a U.S.-based outsourced dental revenue cycle management company serving 3,000+ practices with billing, insurance verification, credentialing, and AI-enabled claims processing, operating as a subsidiary of Henry Schein.
- Ownership category
- akta.pro rank
eAssist Dental solutions industry classification
Industry- Product category
- Dental Revenue Cycle Management
- NAICS
- Software Publishers (513210)
- SIC
- Insurance Agents, Brokers & Service (6411), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Dental Benefit Administration (DBA) & ASO/TPA for Dental (HLAEAIAJ)
- akta.pro secondary industry
- Payer-Provider Data Exchange (X12, prior auth, claims/clinical attachment) (HLACABAK)
Keywords
Where eAssist Dental solutions is headquartered
LocationHeadquarters
- HQ city
- San Diego
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
eAssist Dental solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Outsourced Dental Insurance Billing Services: eAssist provides outsourced dental insurance billing, patient billing, insurance verification, dental credentialing, and revenue cycle management services to dental practices on a service fee basis. Practices pay for the billing service typically on a per-claim, percentage of collections, or subscription-like recurring fee model. The company handles the complete revenue cycle from claim submission through payment posting, reducing A/R and increasing collections.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | eAssist Dental Billing – Base Service |
| Hybrid | Monthly | Ultimate Revenue Boosting Bundle (eAssist + Unitas + Practice Booster) |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
eAssist Dental solutions product offering
Product offeringCore offering
eAssist Dental Solutions provides outsourced dental insurance billing, patient billing, insurance verification, dental credentialing, EFT reconciliation, dental accounting, OMS specialty billing, PPO negotiation, and advanced medical billing services to U.S. dental practices. Its end-to-end revenue cycle management combines a proprietary Copilot AI (Clean Claims Engine) with a network of 1,600+ U.S.-based billing specialists, and is bundled with Dr. Charles Blair's Coding with Confidence and Practice Booster coding resources.
Product overview
eAssist Dental Solutions is a comprehensive dental revenue cycle management platform offering a suite of billing and administrative services. The core offering centers on Dental Insurance Billing, Patient Billing, Insurance Verification, and EFT Reconciliation, supported by specialty services for OMS (oral surgery) and medical billing crossover claims. The platform includes Dental Accounting and Dental Credentialing services, with PPO Negotiation capabilities through the Unitas PPO Solutions partnership. A key differentiator is Copilot AI, a proprietary AI-powered engine marketed as the Clean Claims Engine that augments human billing professionals. Coding resources include Dr. Charles Blair's Coding with Confidence and Practice Booster's Online Code Advisor, which are integrated into the service. The company reports results of +54% billable collections and +44% total production within 60 days for average customers.
Differentiator
Problem solved
Functional benefit
Products and services
- eAssist Dental Insurance Billing Complete outsourced dental insurance billing service in which eAssist handles claim submission, follow-up, appeals management, and reimbursement collection to maximize collections from insurance companies, sold to U.S. dental practices.
- eAssist Dental Patient Billing Outsourced patient billing service that uses friendly and effective collection strategies to recover outstanding patient balances and improve practice revenue, for U.S. dental practices.
- eAssist Dental Insurance Verification Insurance eligibility and benefits verification service that confirms patient coverage, deductibles, and breakdown of benefits before treatment, sold to U.S. dental practices.
- eAssist Dental Accounting Outsourced dental accounting service providing reconciliation, reporting, deposit matching, and monthly P&L statements for dental practices.
- eAssist EFT Reconciliation Electronic funds transfer and deposit reconciliation service that reconciles EFT, ERA, and VCC payments daily with complete transparency and accurate claim matching for dental practices.
- eAssist OMS Specialty Billing Specialty medical claim submission service for oral and maxillofacial surgery procedures (sleep apnea, trauma, Botox, TMD), enabling OMS practices to capture revenue from medical-payer billing.
- eAssist Dental Credentialing Provider credentialing service that enrolls dentists with insurance companies and manages PPO participation, delivered in partnership with Unitas PPO Solutions.
- eAssist PPO Negotiation PPO fee negotiation service that helps dental practices optimize reimbursement rates from insurance providers and maximize payer participation value.
- Copilot AI (Clean Claims Engine) Proprietary AI-powered dental billing engine that combines machine learning with eAssist's human billing professionals to boost collections, reduce denials, and accelerate reimbursements through the Clean Claims Engine.
- eAssist Coding & Administration Resources Subscription-style access to Dr. Charles Blair's Coding with Confidence and Practice Booster Online Code Advisor, delivering CDT coding guidance, denial prevention strategies, and compliance support to dental practices using eAssist.
- eAssist Advanced Medical Billing Service that enables submission of dental claims to medical insurance payers for crossover claims, including medical-related dental procedures, helping practices capture additional reimbursement.
Quantifiable outcome
- Average practice results in first 60 days: +54% in billable collections, +44% in total production, -29% in Net A/R 90+
- +1 more outcomes
Companies that use eAssist Dental solutions
Customer profileNamed customers8 records
Segments2 records
Ideal customer profiles2 records
eAssist Dental solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature3 records
eAssist Dental solutions partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Unitas PPO SolutionscoreeAssist acquired a majority interest in Unitas PPO Solutions in January 2023. Unitas helps dental practices negotiate insurance payments and provides full-service PPO enrollment and strategy. It is a key partner in eAssist's dental credentialing and PPO negotiation services, enabling practices to maximize reimbursements and simplify payer management.
- Practice Booster (Dr. Charles Blair)corePractice Booster, founded by Dr. Charles Blair, provides the industry's leading dental CDT coding guidance (Dental Coding with Confidence, Online Code Advisor). eAssist holds an exclusive integration partnership — Practice Booster resources are included with all eAssist services, providing customers with real-time coding guidance, denial prevention, and compliance resources.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
eAssist Dental solutions competitors and assessment
Company assessmentDirect peers
- Vyne Dental: Vyne Dental provides dental revenue cycle management, electronic claims processing, and HIPAA-compliant data exchange solutions. Directly competes with eAssist in dental claims processing, attachments, and RCM services for dental practices.
- Rectangle Health: Rectangle Health offers healthcare payment processing and practice management software with a strong dental vertical focus. Competes with eAssist on dental billing, patient billing, and revenue cycle workflows for dental practices.
- tab32: tab32 is a cloud-based dental practice management platform that includes billing, claims management, and revenue cycle features. Directly comparable to eAssist as a dental RCM/PM technology provider serving dental practices.
- Planet DDS: Planet DDS (formerly Cloud 9 Software) provides cloud-based dental practice management and imaging software, including billing and RCM capabilities. Directly competes with eAssist in serving DSOs and multi-location dental groups with revenue cycle support.
- Curve Dental: Curve Dental offers cloud-based dental practice management software with integrated billing and claims features. Acquired by Henry Schein in 2023, making it a sister company under the same parent as eAssist and a direct competitor in serving dental practices.
- Open Dental: Open Dental is an open-source dental practice management software with billing and insurance claim modules. Competes with eAssist for dental practices seeking in-house billing capabilities at lower cost than outsourced services.
- Weave: Weave is a patient communication and payments platform with a strong dental vertical. Overlaps with eAssist in patient billing, payment processing, and front-office workflow automation for dental practices.
- Medusind: Medusind provides medical and dental revenue cycle management, billing, and coding services. Directly competes with eAssist in outsourced dental billing and RCM services for practices and groups.
Broad incumbents
- Dentrix (Henry Schein): Dentrix is the leading on-premise dental practice management software from Henry Schein, the same parent company as eAssist. While Dentrix is a PMS rather than a standalone RCM service, it competes for the practice software budget and increasingly includes billing automation features that overlap with eAssist.
Emerging players
- Bola AI: Bola AI provides AI-powered clinical documentation and voice-to-chart tools for dental practices. An emerging player in dental AI with adjacent technology that could expand into RCM and compete with eAssist's Copilot AI over time.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
eAssist Dental solutions social profiles
Digital presenceeAssist Dental solutions compliance and trust
Trust signalCompliance1 record
eAssist Dental solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
eAssist Dental solutions leadership team
Management profileNumber of profiles
Profiles2 records
eAssist Dental solutions funding detail
Funding detailFunding overview
Funding rounds2 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
eAssist Dental solutions M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about eAssist Dental solutions
What does eAssist Dental solutions do?
eAssist Dental Solutions provides outsourced dental insurance billing, patient billing, insurance verification, dental credentialing, EFT reconciliation, dental accounting, OMS specialty billing, PPO negotiation, and advanced medical billing services to U.S. dental practices. Its end-to-end revenue cycle management combines a proprietary Copilot AI (Clean Claims Engine) with a network of 1,600+ U.S.-based billing specialists, and is bundled with Dr. Charles Blair's Coding with Confidence and Practice Booster coding resources.
Is eAssist Dental solutions a public or private company?
eAssist Dental solutions is a private company. It is classified as corporate owned and is currently operating.
When was eAssist Dental solutions founded?
eAssist Dental solutions was founded in 2009. It employs 51 to 100 people.
Where is eAssist Dental solutions based?
eAssist Dental solutions is headquartered in San Diego, United States, in the North America region.
How does eAssist Dental solutions make money?
One revenue line is on record: outsourced Dental Insurance Billing Services.
Who are eAssist Dental solutions's main competitors?
Direct peers on record are Vyne Dental, Rectangle Health, tab32, Planet DDS, Curve Dental, Open Dental, Weave and Medusind. Dentrix (Henry Schein) is listed as a broad incumbent. Bola AI is listed as an emerging player.
Does eAssist Dental solutions have an API?
No public API is recorded for eAssist Dental solutions.
What industry is eAssist Dental solutions in?
eAssist Dental solutions's product category is Dental Revenue Cycle Management. Its primary akta.pro industry code is HLAEAIAJ, Dental Benefit Administration (DBA) & ASO/TPA for Dental, with a secondary code of HLACABAK, Payer-Provider Data Exchange (X12, prior auth, claims/clinical attachment). Its NAICS code is 513210 and its SIC code is 6411.