Flybuy
Flybuy by Radius Networks is an AI-powered location intelligence platform that automates pickup, delivery, drive-thru, dine-in, and proximity-marketing workflows for restaurant, grocery, and retail brands, deployed across 40,000+ locations in 50+ countries.
- Company typePrivate
- Founded2011
- HeadquartersWashington, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Flybuy does
Flybuy is the product brand of Radius Networks, Inc., a privately held Delaware-incorporated technology company founded in 2011 and headquartered in Washington, D.C. The company operates an AI-powered location intelligence platform deployed across more than 40,000 restaurant, retail, and grocery locations in 50+ countries, processing billions of location requests and approximately 30 million unique pickup orders per month (as of 2023). Its core technology combines sub-one-meter polygon-based geofencing, GPS, mobile sensor data, and machine learning to power predictive ETAs, automated kitchen firing, real-time customer redirection, and proximity-triggered marketing. The product portfolio spans Flybuy Pickup, Delivery Optimization, Drive-Thru, Table Service (now UWB-powered), Marketing Suite, AI Agents (an autonomous agentic layer), Notify, and Hotel Mobile Solutions (extended via the 2022 acquisition of Runtriz).
The platform is protected by 45 granted global patents and certified to SOC 2 Type 2, ISO 27001, GDPR, CCPA, and the EU-U.S. Data Privacy Framework, with a stated privacy-first posture and on-device processing for sensitive location data. Flybuy serves enterprise customers including Five Guys, Domino's, Taco John's, IHOP, Applebee's, Potbelly, Giant Eagle, Giant, Harris Teeter, Petco, JOANN, and Dave's Hot Chicken, alongside a long tail of small businesses served through a self-serve product and direct hardware (RadBeacon) sales. Distribution is dual-pronged: direct enterprise field sales with bespoke onboarding, and an ecosystem channel via integrations with Olo, Deliverect, Punchh, Moxie Labs' FNGRFOOD platform, and Eagle Eye.
Revenue is generated through subscription SaaS contracts, with pricing determined by facility count and feature scope on multi-year terms; the company does not publicly disclose revenue, funding history, or valuation. With 51–100 employees, three co-founders still in operating roles (CEO Marc Wallace, CSO Dan Estrada, CFO Joe Grajewski), CTO David Helms, and a full C-suite, the business appears to be growing organically with no disclosed external institutional capital.
Flybuy firmographics
Firmographics- Name
- Flybuy
- Legal name
- Radius Networks, Inc.
- Website
- https://flybuy.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Flybuy by Radius Networks is an AI-powered location intelligence platform that automates pickup, delivery, drive-thru, dine-in, and proximity-marketing workflows for restaurant, grocery, and retail brands, deployed across 40,000+ locations in 50+ countries.
- Ownership category
- akta.pro rank
Where Flybuy is headquartered
LocationHeadquarters
- HQ city
- Washington
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Flybuy business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Platform Subscription: Subscription-based SaaS model providing access to Flybuy location platform, staff dashboard, customer-facing apps, and analytics. Subscription fees vary based on facility count and feature scope.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise subscription with custom pricing based on facility count and feature requirements |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels8 records
Flybuy product offering
Product offeringCore offering
Flybuy provides an AI-powered location intelligence platform that optimizes off-premise operations for restaurants, grocery, retail, and hospitality brands. Its suite of products covers curbside/in-store pickup, delivery handoffs, drive-thru sequencing, UWB-based dine-in table service, AI-driven marketing, and autonomous AI agents for operational issue resolution, sold via enterprise SaaS subscription. The platform processes billions of location requests and approximately 30 million pickup orders monthly across 40,000+ locations in 50+ countries.
Product overview
Flybuy by Radius Networks is a turn-key AI-powered location intelligence platform that optimizes pickup, delivery, drive-thru, dine-in, and customer engagement. The platform unifies location technology with AI capabilities across a portfolio of products: Flybuy Pickup (curbside and in-store order fulfillment), Flybuy Delivery Optimization (driver location tracking), Flybuy Drive-Thru (sequencing technology), Flybuy Table Service (UWB-powered dine-in), Flybuy Marketing Suite (AI-powered contextual marketing), Flybuy AI Agents (autonomous issue detection and resolution), Flybuy Notify (proximity-triggered notifications), and Hotel Mobile Solutions (hospitality check-in and ordering). The platform is deployed in over 50 countries and more than 40,000 locations, processing billions of location requests monthly. The system leverages geolocation, machine learning, and real-time data processing to deliver sub-meter accuracy for arrival detection and predictive ETAs.
Differentiator
Problem solved
Functional benefit
Products and services
- Flybuy Pickup Automates the pickup experience for restaurants, grocers, and retailers with precise ETAs, pre-arrival alerts, and order ready times based on the customer's location. Covers in-store, curbside, and delivery/marketplace order fulfillment. Brands using Flybuy Pickup report on average a 79% decrease in wait time and a 22% increase in curbside pickup order volume.
- Flybuy Delivery Optimization Enhances existing delivery services with direct insight into delivery driver location for immediate handoffs, enabling faster and more coordinated pickups and deliveries between merchants and third-party delivery couriers.
- Flybuy Drive-Thru Provides an expedited drive-thru experience using sequencing technology to identify customers as they approach the pickup window, improving speed, efficiency, and order accuracy for QSR operators.
- Flybuy Table Service Locates customers for order delivery and enables digital-anywhere ordering for dine-in experiences. The next-generation solution is powered by UWB (Ultra-Wideband) technology to improve accuracy, efficiency, and operational simplicity in restaurants.
- Flybuy Marketing Suite AI-powered marketing solution that delivers timely, personalized offers and messages based on time, location, and behavior to drive foot traffic, increase basket size, boost app downloads, enhance in-store offers, and support loyalty programs. Demonstrated increases of 30%+ in promotional offer take rates and 20%+ in loyalty usage.
- Flybuy AI Agents Autonomous AI system for restaurants, retail, and hospitality brands that detects and resolves customer experience and operational issues in real time. Includes four autonomous capabilities: Autonomous Upsell (increases order value in real time), Autonomous Recovery (resolves friction before complaints), Autonomous Retention (prevents churn), and Autonomous Orchestration (coordinates customers and staff automatically).
- Hotel Mobile Solutions Facilitates simple and seamless check-in and ordering across multiple markets for the hospitality industry, including pre-arrival guest check-in, automated concierge services, and on-premise and in-room online ordering services.
- Flybuy Notify Proximity-triggered notification solution that drives in-app engagement, loyalty, in-store deals, and marketing campaigns for brands. Location information is processed on-device and is not stored.
- Flybuy for Small Business Tailored solution providing small businesses with access to Flybuy's AI-powered location platform for pickup, delivery, and customer engagement without requiring custom SDK integration.
- Flybuy Shop Hardware Online hardware store selling RadBeacon, the industry's first multi-beacon supporting proximity services across iOS and Android, enabling proximity-triggered notifications for brands.
Quantifiable outcome
- 79% decrease in wait time and 22% increase in curbside pickup order volume
- +6 more outcomes
Companies that use Flybuy
Customer profileNamed customers20 records
Segments4 records
Ideal customer profiles4 records
Flybuy technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability7 records
Feature6 records
Flybuy partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and flagship.
- Eagle EyecoreStrategic partnership combining Flybuy's AI-powered location technology with Eagle Eye's loyalty and promotions platform. Enables restaurant and retail brands to trigger personalized offers, loyalty rewards, and engagement opportunities based on real-time customer behaviors and location events including pickup, dine-in, and delivery operations.
- Moxie LabscoreFNGRFOOD platform integration with Flybuy as part of Moxie Labs' digital customer experience platform for restaurant and hospitality brands. FNGRFOOD unifies ordering, loyalty, and guest experience, with Flybuy providing location technology for pickup operations.
- OlocoreIntegration partnership where Olo's ordering platform connects with Flybuy's location technology. Featured as part of Moxie Labs' FNGRFOOD platform orchestration architecture.
- PunchhcoreIntegration partnership where Punchh's loyalty platform connects with Flybuy's location technology as part of unified customer experience solutions.
- DeliverectcoreIntegration connecting Deliverect's real-time order management system with Flybuy's pickup and delivery platform. Enables real-time order updates sent directly to Flybuy's platform, facilitating faster and more coordinated pickups and deliveries. Early adopters include Five Guys International.
- PotbellyflagshipBrand-wide rollout of Flybuy across all 450+ Potbelly locations to enhance off-premise operations. Provides accurate order time estimates, real-time status updates, and location-based marketing. Potbelly leverages Flybuy Marketing Suite for location-based, context-aware in-app messaging.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Flybuy competitors and assessment
Company assessmentDirect peers
- Olo: Olo is a leading restaurant digital ordering and delivery platform used by enterprise restaurant brands. Olo both integrates with and overlaps with Flybuy in digital ordering, off-premise operations, and pickup/delivery orchestration, making it the closest direct comparable to Flybuys pickup intelligence layer.
- Deliverect: Deliverect is an online delivery order management platform connecting restaurants to delivery marketplaces and enabling real-time order flow for pickup optimization. Deliverect is a direct integration partner and competitor for delivery driver handoff intelligence relevant to Flybuys Delivery Optimization product.
- Punchh: Punchh is a restaurant loyalty and customer engagement platform that, like Flybuys Marketing Suite, leverages location and behavioral data for targeted offers. As a direct integration partner within the FNGRFOOD stack, Punchh is the closest peer in loyalty-driven, location-aware guest engagement.
- Thanx: Thanx is a guest engagement and loyalty platform for restaurant and retail brands with location-triggered messaging capabilities. Thanx is a Flybuy integration partner (gamification) and competes in the same location-aware loyalty and engagement category as Flybuy Marketing Suite.
- ChowNow: ChowNow is a direct online ordering platform for independent and mid-market restaurants with built-in pickup support. ChowNow targets the same small-business and mid-market off-premise order capture use case as Flybuys Pickup and Small Business offerings.
- Bbot: Bbot provides online ordering and contactless pickup/curbside solutions for restaurants and hospitality operators. Bbot competes directly with Flybuys pickup orchestration in the mid-market restaurant segment and serves overlapping customer needs around curbside handoff.
- Paytronix: Paytronix is a restaurant loyalty, CRM, and digital engagement platform with location-aware offer capabilities. Paytronix is a close analog to Flybuys Marketing Suite for loyalty-driven guest engagement and competes for similar enterprise restaurant budgets.
Broad incumbents
- Toast: Toast is a comprehensive restaurant management platform spanning POS, online ordering, pickup/delivery, and loyalty. While Toast is a broad restaurant incumbent, its pickup and curbside functionality competes directly with Flybuys Pickup and Delivery Optimization offerings for the same enterprise restaurant customer.
- DoorDash: DoorDash is the dominant restaurant delivery marketplace and increasingly an off-premise operating platform. Through DoorDash Drive and restaurant ordering products, DoorDash competes with Flybuys delivery handoff and pickup optimization for the same restaurant brands, particularly enterprise chains.
- SpotOn: SpotOn is a restaurant and retail technology provider offering POS, online ordering, marketing, and loyalty. SpotOn is a broader restaurant incumbent whose online ordering and pickup features compete with Flybuys enterprise pickup optimization suite.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
Flybuy social profiles
Digital presenceFlybuy compliance and trust
Trust signalCompliance5 records
Flybuy financial estimates
Financial estimateRevenue estimate
Valuation estimate
Flybuy leadership team
Management profileNumber of profiles
Profiles11 records
Flybuy subsidiaries and ownership
Company hierarchySubsidiaries1 record
Flybuy funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Flybuy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Flybuy
What does Flybuy do?
Flybuy provides an AI-powered location intelligence platform that optimizes off-premise operations for restaurants, grocery, retail, and hospitality brands. Its suite of products covers curbside/in-store pickup, delivery handoffs, drive-thru sequencing, UWB-based dine-in table service, AI-driven marketing, and autonomous AI agents for operational issue resolution, sold via enterprise SaaS subscription. The platform processes billions of location requests and approximately 30 million pickup orders monthly across 40,000+ locations in 50+ countries.
Is Flybuy a public or private company?
Flybuy is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Flybuy founded?
Flybuy was founded in 2011. It employs 51 to 100 people.
Where is Flybuy based?
Flybuy is headquartered in Washington, United States, in the North America region.
How does Flybuy make money?
One revenue line is on record: platform Subscription.
Who are Flybuy's main competitors?
Direct peers on record are Olo, Deliverect, Punchh, Thanx, ChowNow, Bbot and Paytronix. Broad incumbents are Toast, DoorDash and SpotOn.
Does Flybuy have an API?
Yes. Flybuy offers APIs, SDK modules, and outgoing webhooks for developers to integrate Flybuy functionality into merchant applications. The API enables integration with existing Kitchen Display Systems, online ordering systems, fulfillment systems, or picking applications. Radius Networks is a strong believer in open source technologies and has a number of libraries, utilities, and apps with published source. The platform offers white-labeled web and app experiences as well. Developer documentation is at www.radiusnetworks.com/developers/flybuy/#/?id=flybuy-developer-documentation.