What Mi Case does

Mi-Case is a privately held, founder-owned software company that builds cloud-native correctional, jail management, and regulatory licensing platforms for government agencies. The company's core products are Mi-OMS, an offender management system used by 9 production state departments of corrections (Arizona, Indiana, Maryland, Montana, Massachusetts, Maine, Minnesota, Tennessee, and Washington) covering intake through release with 20+ modules; Mi-JMS, a jail management system co-developed with the Fairfax County Sheriff's Office for county-level booking, classification, and release workflows; and Mi-Licensing, a no-code regulatory licensing platform for state boards and agencies. Add-on modules include Mi-Sentence Calculation, Mi-Trust (community supervision and inmate trust accounting), and Mi-Mobile (officer mobile access with no per-device fees). All products are cloud-native on AWS GovCloud with CJIS, HIPAA, FedRAMP, and SOC 2 Type 2 compliance, and the company holds AWS Public Safety Competency and Qualified Software Service certifications.

Mi-Case operates a SaaS subscription business with annual or multi-year licensing tied to facility size, supplemented by implementation services and module add-ons. Pricing is transparent and built for government fiscal calendars, with monthly billing options and no hidden feature tiers. The go-to-market combines direct enterprise field sales targeting DOC directors, sheriffs, and regulatory board leadership with channel partnerships through SHI, Carahsoft, and the NASPO Cloud Contract that bypass lengthy procurement cycles, plus AWS Marketplace distribution. The company emphasizes practitioner-built software, with a leadership team that includes former corrections officers, probation officers, and regulatory administrators.

The company is headquartered in Phoenix, Arizona, with offices in Indianapolis, Malvern (PA), Toronto, London, and Perwez (Belgium), and operates across the US, Canada, and Europe. As of 2026, Mi-Case signed a flagship strategic partnership with Mark43 to deliver an integrated CAD/RMS-to-JMS public safety platform, expanding its addressable market into law enforcement agencies and sheriff's offices. Founder Dean Allen serves as President alongside co-founder Benjamin Bussenault as SVP; the company is bootstrapped with no disclosed institutional funding.

Name

Mi Case

Legal name

Mi-Case

Website

https://mi-case.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Mi-Case builds cloud-native offender management, jail management, and regulatory licensing software on AWS GovCloud for 9+ state departments of corrections, county sheriffs, and licensing boards across the US, Canada, and Europe.

Ownership category

akta.pro rank

Product category

Corrections and Public Safety Software

NAICS

Parole Offices and Probation Offices (92215)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Correctional Facility Operations (Prisons & Jails) (BPAKANAA)

akta.pro secondary industries

Electronic Monitoring & Community Corrections Services (Ankle Monitoring, Probation Support) (BPAKANAF), Correctional Health, Mental Health & Substance Abuse Services (In-Custody) (BPAKANAG)

Keywords

• Offender management software
• Jail management system
• Corrections software
• Regulatory licensing platform
• Government public safety software

Headquarters

HQ city

Scottsdale

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription Licensing: Annual or multi-year subscription licensing for Mi-OMS, Mi-JMS, and Mi-Licensing platforms. Pricing scales based on facility size and operational needs. Includes hosting, support, updates, and security services.
2. Professional Services: Implementation services, data migration, staff training, and ongoing support. Included in overall pricing structure with transparent costs built for government procurement cycles.
3. Module Add-ons: Separate licensing for modules like Mi-Trust (inmate trust accounting), Mi-Sentence Calculation (standalone engine), and Mi-Mobile. Can be implemented with existing systems.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Mi-Case builds and licenses cloud-native SaaS platforms for corrections, jail management, and regulatory licensing for government agencies. Its core products include Mi-OMS (state offender management with 20+ modules), Mi-JMS (county jail management), and Mi-Licensing (regulatory licensing), supplemented by modules for sentence calculation, trust accounting, and mobile field access, all hosted on AWS GovCloud.

Product overview

Mi-Case offers a platform-plus-modules architecture serving corrections, jail management, and regulatory licensing for government agencies. Mi-OMS is the core offender management system for state corrections departments, while Mi-JMS is the jail management system for county sheriff's offices. These core products are supplemented by specialized modules including Mi-Sentence Calculation (standalone sentence math engine), Mi-Trust (trust accounting and community supervision), and Mi-Mobile (officer mobile access). Mi-Licensing serves as a separate core product line for regulatory licensing boards and agencies. All products are cloud-native on AWS GovCloud with a shared implementation methodology and commitment to on-time, on-budget delivery.

Differentiator

Problem solved

Functional benefit

Brands

• Mi-OMS: Offender Management System for state corrections departments covering intake through release
• Mi-JMS
• Mi-Sentence Calculation
• Mi-Trust
• Mi-Mobile
• Mi-Licensing

Products and services

• Mi-OMS (Offender Management System) Offender management system for state corrections departments covering the complete correctional record from intake through release. Includes 20 modules covering sentence calculation, gang management, inmate transfers, cell assignments, incident tracking, and disciplinary actions.
• Mi-JMS (Jail Management System) Modern cloud-native jail management system for county sheriff's offices covering booking, classification, housing assignment, movement tracking, release management, compliance documentation, and reporting. Built with Fairfax County Sheriff's Office and integrated with Mark43 CAD/RMS.
• Mi-Sentence Calculation Standalone prison sentence calculator module that produces fully documented, accurate sentence calculations tailored to state legislative requirements. Handles good time, jail credit, concurrent and consecutive sentences, and jurisdiction-specific rules with auditable reports. Can be implemented standalone with existing OMS systems, as part of full OMS, or bundled with Mark43.
• Mi-Trust Community supervision and trust accounting module built on the Mi-Case corrections platform. Covers supervision, reentry, compliance tracking, inmate trust accounts including deposits, withdrawals, commissary purchases, and court-ordered deductions.
• Mi-Mobile Mobile application suite for corrections officers providing real-time OMS access in the field. Officers can search, log incidents, receive alerts, and generate reports from mobile devices with 8 to 12 week implementation and no per-device fees.
• Mi-Licensing Regulatory licensing software for state boards and government agencies. Features no-code form builder, automated license approvals, online applicant portal with integrated payment, complaint and disciplinary proceedings tracking, public license verification directory, and built-in reporting for state, local, and county operations.

Quantifiable outcome

• 27 months for Indiana DOC implementation - fastest offender management implementation in the industry
• +4 more outcomes

Named customers16 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability3 records

Feature7 records

Partnerships

Six partnerships are on record, tiered flagship, core and minor.

• Mark43flagshipStrategic or Co-development Partner · 3 March 2026Strategic partnership delivering comprehensive public safety platform combining Mark43's CAD/RMS with Mi-Case's JMS. Partnership brings together best-in-class CAD/RMS and JMS under one integrated platform for field-to-custody workflow. Enables seamless data flow from dispatch through booking without retyping records. Both companies share cloud-native AWS GovCloud architecture and commitment to configuration over customization.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS Certified Partner with Public Safety Competency and Qualified Software Service certifications. Mi-Case runs on AWS GovCloud providing unlimited scalability, 99.9% uptime, unmatched security, and disaster recovery. GovCloud-aligned infrastructure meets federal security requirements for government data.
• SHIcoreChannel Partner/ Reseller/ DistributorContract vehicle partnership enabling government clients to access Mi-Case services through pre-competed contracts, bypassing lengthy RFP, vetting and bidding processes. SHI's reputation for partnering with dependable contractors allows clients to move forward with confidence.
• CarahsoftcoreChannel Partner/ Reseller/ DistributorContract vehicle partnership providing IT solutions specifically geared towards public sector and OMS software. Enables government clients to skip vetting process by leveraging Carahsoft's reputation for dependable contractors offering top-tier services.
• NASPO (National Association of State Procurement Officials)minorChannel Partner/ Reseller/ DistributorNASPO Cloud Contract partnership enabling state and local governments to access Mi-Case's cloud services through pre-competed contract vehicles.
• Fairfax County Sheriff's OfficecoreStrategic or Co-development PartnerMi-JMS was built hand-in-hand with Fairfax County Sheriff's Office. This collaborative development approach ensured the system was shaped by real intake processes, real classification decisions, and real operational conditions. Fairfax County runs Mi-JMS in production today.

Scale indicators10 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Mark43: Cloud-native public safety platform providing CAD, RMS, Records, and now JMS via the strategic partnership with Mi-Case. Direct peer and partner - both share AWS GovCloud architecture and target the same sheriff's offices and law enforcement agencies.
• Versaterm: Public safety software provider delivering CAD, RMS, and records management to law enforcement agencies. Direct competitor for sheriff's-office and law enforcement deployments where Mi-JMS operates alongside CAD systems.

Broad incumbents

• Tyler Technologies: Large public sector software company with a Corrections solution (formerly Constellation Justice) plus broader public safety, courts, and ERP suites. Competes against Mi-OMS in state DOC RFPs with significantly larger scale and cross-sell leverage.
• CentralSquare Technologies: Public sector software provider offering CAD, RMS, and jail/records management for sheriffs and municipalities. Broad incumbent with overlapping public safety and corrections capabilities, though less specialized in state DOC offender management than Mi-Case.
• Motorola Solutions: Public safety giant offering CommandCentral CAD/RMS and corrections-adjacent software through acquisitions. Competes at the sheriff's-office and law enforcement layer with substantially larger R&D and global footprint.
• Axon: Dominant law enforcement technology provider expanding into software (Axon Records, Axon Fusus). Competes for sheriff's-office wallet share and increasingly bundles RMS with body camera, taser, and drone ecosystems that Mi-Case does not address.

Emerging players

• SOMA Global: Cloud-native public safety platform providing CAD, RMS, mobile, and jail management. Emerging competitor to Mi-JMS targeting sheriff's offices with similar cloud-native, configurable architecture approach.
• Corrisoft: Community supervision and electronic monitoring software provider. Comparable to Mi-Trust module and Mi-Case Europe's probation/electronic monitoring positioning, though focused on community-corrections rather than facility management.

Others

• Traka (Assa Abloy): Key and asset management solutions used by correctional facilities. Adjacent ecosystem provider - not a direct software competitor but commonly deployed alongside offender management systems in corrections environments.
• NaphCare: Correctional healthcare services provider and existing Mi-Case customer for cloud advisory. Adjacent vertical serving the same corrections customer base rather than a software competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@mi-case
• LinkedInlinkedin.com/company/mi-case
• Xx.com/MiCaseTeam

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mi Case