Single Digits

What Single Digits does

Single Digits is a private US-based managed connectivity provider founded in 2003/2004 and headquartered in Bedford, New Hampshire, with additional offices in Charlotte, Cancun, and Tijuana. The company delivers enterprise-class managed Wi-Fi, video entertainment (via DIRECTV), 24/7 managed IT support, structured cabling, and Wi-Fi offload/roaming services to four primary verticals: hospitality, senior living, multi-family (MDU), and student housing. Single Digits' technology foundation is its Connected Life Platform (CLP), a proprietary next-generation network management and end-user device authentication system that supports Wi-Fi 6, 5G, Wi-Fi CERTIFIED Passpoint, captive portals, 802.1x, IoT, and integrations with property management systems, hardware vendors (Ruckus, Aruba, Cisco Meraki, Cambium), and authentication partners. A complementary Broadband Authentication Platform (BAP) supports WBA OpenRoaming broker services for cellular carrier offload.

The company monetizes through recurring managed-services contracts (Wi-Fi network design, engineering, professional services, ongoing maintenance, monitoring, multi-lingual support, and revenue reporting) supplemented by subscription video entertainment, managed IT services, professional services for structured cabling, and roaming/offload settlement fees. Single Digits operates a hybrid go-to-market: direct enterprise sales to property owners, managers, and hospitality brands (with certified integration into Marriott, Hyatt, Hilton, IHG, and Sonesta properties) combined with a partner channel including distributors WAV, DoubleRadius, and Ingram Micro, and a 60+ office national installation footprint with 5,000+ W-2 technicians operating through a contractor model. As of the most recent data, the company reports serving 3,600+ customers globally, 360+ enterprise clients on CLP, 1M+ managed rooms and apartments, and 2B+ processed portal connections.

Between 2017 and 2020 Single Digits executed a roll-up acquisition strategy (Airwave Networks, RESOLUTE Partners Guest Wi-Fi, Sunray, BSG Wireless, Inviacom, Upstream Network), funded in part by a 2012 $10 million Tudor Growth Equity round and a 2017 Bregal Sagemount investment. Leadership is headed by CEO Craig Sheetz with COO Chris Shupe (formerly CEO of acquired target Inviacom), CTO John Nelson (formerly Director of R&D at Siemens PLM Software), CFO Evan McVey (ex-EMC and US Marine Corps, Harvard Masters in Finance), and VP of Sales & General Manager Scott Taylor (ex-Oracle and Dyn).

Name

Single Digits

Legal name

Single Digits

Website

https://singledigits.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

Single Digits is a US-based managed connectivity provider that delivers enterprise Wi-Fi, video entertainment, managed IT, and structured cabling services via its Connected Life Platform to hotels, senior living communities, multi-family properties, and student housing across 3,600+ customers and 1M+ managed rooms.

Ownership category

akta.pro rank

Product category

Managed Network Connectivity Services

NAICS

All Other Telecommunications (517810), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Services-Telephone Interconnect Systems (7385), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Managed Wi‑Fi & WLAN Services (Campus/Branch) (HDAIAGAB)

akta.pro secondary industries

Enterprise Wi‑Fi Access Points (Indoor) (HDAFACAA), Smart Building Interoperability & Protocol Services (BACnet/Modbus/KNX Gateways) (BPABAGAM), Residential Technology (Access Control, Wi‑Fi, Work Orders) (EDALACAL)

Keywords

• Managed Wi-Fi services
• Property connectivity solutions
• Network management services
• Hospitality internet services
• Smart building connectivity

Headquarters

HQ city

Bedford

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Managed Wi-Fi Services: Enterprise-class managed Wi-Fi services including network design, engineering, professional services, ongoing maintenance, network monitoring, multi-lingual support, revenue reporting and authentication tracking for properties
2. Video Entertainment Services: DirecTV streaming television services delivered via Wi-Fi including live TV, cloud DVR, and on-demand content
3. Managed IT Services: 24/7/365 staff IT support, computer maintenance, software updates, remote control capabilities, and security services for property staff
4. Structured Cabling Services: Low voltage cabling, testing, certifications, and installation coordination through certified contractors
5. Wi-Fi Offload & Roaming Services: Roaming hub services enabling cellular carriers to offload data usage onto property Wi-Fi networks through WBA OpenRoaming Broker services

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Single Digits provides managed Wi-Fi, high-speed internet, and network management services to multi-site commercial and residential properties. Its flagship Connected Life Platform (CLP) delivers white-labeled guest and resident connectivity, property management system integration, and centralized network monitoring for hospitality, senior living, multifamily, and student housing operators.

Product overview

Single Digits offers a unified connectivity platform architecture centered on the Connected Life Platform (CLP) and Broadband Authentication Platform (BAP) as the core products, supplemented by multiple managed service offerings including Wi-Fi Services, Managed IT, Video Entertainment, Wi-Fi Offload & Roaming, Tech Concierge, and Structured Cabling. The CLP serves as the central network management and authentication system that ties together all connectivity services across hospitality, senior living, multi-family, and student housing verticals, while BAP handles roaming and offload authentication for network operators.

Differentiator

Problem solved

Functional benefit

Brands

• Connected Life Platform (CLP): Single Digits' next-generation network management and end-user device authentication system purpose-built for hospitality, MDU, and senior living environments. Brings together network technology, device security, and business intelligence in one platform.
• Broadband Authentication Platform (BAP)
• The Connected Life Experience®
• Quadruple Play

Products and services

• Connected Life Platform (CLP) Proprietary managed network platform that delivers white-labeled Wi-Fi and broadband access to guests and residents, with property-management integration, captive-portal branding, and centralized network monitoring for hospitality, multifamily, senior living, and student-housing operators.
• Managed Wi-Fi Services Recurring managed wireless connectivity service covering design, deployment, monitoring, and support of property-wide Wi-Fi networks for enterprise property owners and operators.
• High-Speed Internet / Broadband Services Property-level high-speed internet and bandwidth services delivered and managed as part of the company's connectivity portfolio for hotels, apartment communities, senior-living facilities, and student-housing properties.
• Senior Living Connectivity Solutions Tailored managed connectivity solution for senior-living communities, providing resident Wi-Fi, community Wi-Fi, and integrated network support designed for assisted-living and independent-living operators.
• Student Housing Connectivity Solutions Managed Wi-Fi and broadband solution purpose-built for student-housing operators, supporting per-bed billing, high-density resident usage patterns, and student-facing branded access.
• Hospitality Connectivity Solutions End-to-end managed Wi-Fi, HSIA, and back-office network management for hotels and resorts, including guest captive-portal branding, conference/bandwidth services, and 24/7 support.
• Multifamily Connectivity Solutions Managed Wi-Fi, bulk internet, and amenity-Wi-Fi services for apartment communities and multifamily operators, including property-management-system integration and per-unit billing support.

Quantifiable outcome

• 95% of calls answered within 90 seconds
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

20 partnerships are on record, tiered core and secondary.

• Wireless Broadband Alliance (WBA)coreTechnology or IntegrationSingle Digits is an authorized WBA OpenRoaming Broker supporting both roaming federations and private roaming relationships. The company has been actively supporting OpenRoaming since its inception.
• DIRECTVcoreTechnology or IntegrationSingle Digits partners with DirecTV to bring live TV into properties via Wi-Fi with cloud DVR and on-demand content. Packages include local channels and regional sports channels.
• DISHsecondaryTechnology or IntegrationDISH is a partner for television entertainment services delivered through Single Digits' connectivity platform.
• Wi-Fi AlliancecoreTechnology or IntegrationSingle Digits holds Wi-Fi CERTIFIED Passpoint and supports Wi-Fi Alliance standards for interoperability and security.
• Ruckus Networks (CommScope)secondaryTechnology or IntegrationRuckus is an equipment vendor partner providing Wi-Fi hardware solutions integrated with Single Digits' platform.
• Aruba NetworkssecondaryTechnology or IntegrationAruba is an equipment vendor partner providing enterprise Wi-Fi hardware integrated with Single Digits' platform.
• Cisco MerakisecondaryTechnology or IntegrationCisco Meraki is a technology partner providing cloud-managed Wi-Fi and network solutions integrated with Single Digits' platform.
• Cambium NetworkssecondaryTechnology or IntegrationCambium Networks is an equipment vendor partner providing wireless connectivity solutions.
• Positron Access SolutionssecondaryTechnology or IntegrationPositron is a technology partner providing access solutions integrated with Single Digits' platform.
• NomadixsecondaryTechnology or IntegrationNomadix is a technology partner providing gateway and connectivity solutions.
• Double RadiuscoreChannel Partner/ Reseller/ DistributorDouble Radius is a key distribution partner for Single Digits' solutions in the US market.
• WAVcoreChannel Partner/ Reseller/ DistributorWAV is a key distributor partner for Single Digits' solutions.
• INGRAM MICROsecondaryChannel Partner/ Reseller/ DistributorIngram Micro is a technology distributor partner for Single Digits' solutions.
• Groove Technology SolutionssecondaryTechnology or IntegrationGroove Technology Solutions is a technology partner for Single Digits' connectivity solutions.
• Telecom Infra Project (OpenWiFi)secondaryTechnology or IntegrationSingle Digits participates in the Telecom Infra Project's OpenWiFi initiative for open, interoperable Wi-Fi standards.
• American Hotel & Lodging Association (AHLA)secondaryStrategic or Co-development PartnerAHLA is an industry association partner supporting Single Digits' presence in the hospitality market.
• HealthTACsecondaryStrategic or Co-development PartnerHealthTAC is a healthcare technology conference partner for Single Digits' senior living solutions.
• HFTP (Hospitality Financial and Technology Professionals)secondaryStrategic or Co-development PartnerHFTP is an industry association partner for hospitality finance and technology professionals.
• DattosecondaryTechnology or IntegrationDatto is a technology partner for cloud and data protection solutions integrated with Single Digits' IT services.
• MicrosoftsecondaryTechnology or IntegrationMicrosoft is a technology partner for enterprise software and cloud solutions used in Single Digits' operations.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Cloud5 Communications: Cloud5 Communications provides managed Wi-Fi, voice, and network services to hotels and multi-family properties. It is a direct competitor in the hospitality connectivity segment, offering comparable managed services and PMS integrations.
• Boingo Wireless: Boingo Wireless is a leading provider of managed Wi-Fi and cellular DAS/offload services for large venues including hotels, airports, and stadiums. It is a direct peer in property-based managed connectivity with overlapping carrier offload capabilities through WBA OpenRoaming.
• Nomadix: Nomadix manufactures internet gateways and access management appliances used by hotels, MDUs, and senior living communities. It is a direct peer listed in Single Digits' own partner ecosystem and competes in the guest Wi-Fi authentication and gateway layer.
• Apogee (ResNet): Apogee is a leading managed Wi-Fi provider focused on higher education and student housing. It is a direct competitor in the student housing vertical with similar campus-wide connectivity, TV, and managed IT offerings.
• Pavlov Media: Pavlov Media provides managed broadband, Wi-Fi, and video services to student housing, multifamily, and military housing. It is a direct peer in the MDU and student housing connectivity space with overlapping service bundles.

Broad incumbents

• Cisco (Meraki): Cisco Meraki offers cloud-managed Wi-Fi, switching, and security appliances widely deployed in hospitality and MDU environments. It is a broad incumbent whose cloud-managed platform competes with Single Digits' CLP at the network management layer.
• HPE Aruba Networking: Aruba Networks (HPE) provides enterprise Wi-Fi infrastructure and location services broadly used in hospitality and MDU verticals. It is a broad incumbent that competes both as a hardware vendor and increasingly via managed services to property owners.
• Ruckus Networks (CommScope): Ruckus Networks provides enterprise Wi-Fi infrastructure commonly deployed in hospitality and MDU settings. It is a broad incumbent and a current hardware partner of Single Digits whose own cloud services compete with the CLP platform.
• Comcast Xfinity Communities: Comcast's Xfinity Communities division provides bulk Wi-Fi, video, and voice services to MDU and student housing properties nationwide. It is a broad incumbent that competes on scale and bundled content against Single Digits' managed service offering.

Emerging players

• RG Nets: RG Nets provides Wi-Fi authentication, network management, and access control solutions for hospitality, MDU, and senior living. It is an emerging player with partial overlap in captive portal and authentication functionality.

Market position

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/singledigitsinc
• Facebookfacebook.com/singledigitsinc
• LinkedInlinkedin.com/company/single-digits-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds4 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A7 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Single Digits