Owl Practice
Owl Practice is a Canadian cloud-based EHR and practice management platform built exclusively for mental health professionals, offering scheduling, billing, telehealth, and AI-powered clinical documentation in a PHIPA/PIPEDA-compliant environment.
- Company typePrivate
- Founded2014
- HeadquartersToronto, Canada
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Owl Practice does
Owl Practice is a Canadian cloud-based practice management and electronic health record (EHR) platform built exclusively for mental health professionals. Founded in 2014 and headquartered in Toronto, the company serves solo practitioners, group practices, students, and educational institutions across Canada, with a recent US-market launch and a French-language sub-brand (Chouette) for Quebec. The platform consolidates scheduling, clinical documentation, billing and integrated payments (via Stripe), telehealth video, secure messaging, client portal, and over 85 automatically scoring clinical measures into a single, purpose-built system. All data is stored on Canadian servers and the platform is designed for compliance with PHIPA and PIPEDA.
The core technology is a web-based, multi-tenant SaaS platform with domain-specific templates (SOAP, DAP, Intake Assessment, Treatment Plan, Progress, Discharge), digital signatures, supervision workflows, and role-based access for group practices. Notable technical components include bank-level encrypted telehealth with non-publicly-searchable account-specific URLs, Level 1 PCI-compliant integrated payments, and a 2025-launched Smart Notes AI notetaker that transcribes therapy sessions and generates structured clinical notes within the PIPEDA-compliant environment.
Owl Practice operates a tiered subscription revenue model: Growth ($60 CAD/month), Advanced ($80 CAD/month), Professional ($100 CAD/month), and a discounted Student tier ($20 CAD/month) for solo practitioners, plus custom-priced Group Plus and Group Plus Video offerings for multi-clinician practices. Go-to-market is primarily self-serve with a 14-day free trial, supported by 1-on-1 onboarding, hands-on migration assistance, and sales-led consultative selling for group practices. The company has scaled to 10,000+ mental health professionals, generates claimed operational outcomes of 11.3 hours saved per practitioner per month and sub-4% no-show rates, and is privately held with no disclosed external funding.
Owl Practice firmographics
Firmographics- Name
- Owl Practice
- Legal name
- Owl Practice Inc.
- Website
- https://owlpractice.ca
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Owl Practice is a Canadian cloud-based EHR and practice management platform built exclusively for mental health professionals, offering scheduling, billing, telehealth, and AI-powered clinical documentation in a PHIPA/PIPEDA-compliant environment.
- Ownership category
- akta.pro rank
Owl Practice industry classification
Industry- Product category
- Mental Health Practice Management Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB)
Keywords
Where Owl Practice is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Owl Practice business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription Revenue: Monthly subscription fees for EHR platform access across multiple tiers (Growth, Advanced, Professional) for solo practitioners, with additional per-clinician pricing for group practices. Revenue generated through tiered subscription model with add-on features like Smart Notes AI.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Growth - Essential practice management for part-time therapists |
| Subscription | Monthly | Advanced - Full-time practice tools with unlimited sessions |
| Subscription | Monthly | Professional - Enhanced tools for client interaction and care |
| Subscription | Monthly | Student - Full Professional features at discounted rate |
| Subscription | Monthly | Group Plus - Growing groups without telehealth |
| Subscription | Monthly | Group Plus Video - Full integration including telehealth |
| Subscription | Monthly | Smart Notes Add-on - AI Notetaker |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Owl Practice product offering
Product offeringCore offering
Owl Practice is a cloud-based, all-in-one practice management platform purpose-built for Canadian mental health professionals, including therapists, psychologists, and social workers. The platform unifies scheduling, billing and integrated payments, clinical notes, client records, secure messaging, client portal, and PIPEDA/PHIPA-compliant video therapy, with an AI-powered Smart Notes add-on that transcribes sessions into SOAP, DAP, and Session Summary documentation. It is sold via tiered monthly subscriptions for solo practitioners, students, and group practices.
Product overview
Owl Practice is a unified practice management platform built exclusively for Canadian mental health professionals. The core platform (Owl Practice) provides all essential practice management tools including scheduling, billing, client records, video therapy, secure messaging, and client portal. Smart Notes is an AI-powered add-on that automatically transcribes recorded therapy sessions and generates clinical notes in SOAP, DAP, or Session Summary formats. The platform supports solo practitioners, group practices, students, and educators through tiered pricing plans, all built on Canadian privacy compliance (PIPEDA, PHIPA). The French-language sub-brand Chouette serves Quebec's French-speaking mental health professionals. Built-in integrations with Stripe (payments), Google Calendar, and Apple Calendar complete the ecosystem.
Differentiator
Problem solved
Functional benefit
Brands
- Smart Notes: AI-powered therapy note-taking feature that automatically generates clinical documentation from recorded or uploaded therapy sessions.
- Chouette
- TherapyOwl
Products and services
- Owl Practice Practice Management Platform All-in-one cloud-based practice management software built exclusively for Canadian mental health professionals, including therapists, psychologists, and social workers. The platform unifies scheduling, billing, integrated payments, client records, clinical notes/templates, video therapy, secure messaging, and a client portal, all compliant with PHIPA and PIPEDA. Sold to solo practitioners, group practices, students, and educational institutions via tiered monthly subscriptions with a 14-day free trial and 1-on-1 onboarding.
- Smart Notes AI Notetaker AI-powered therapy notetaker add-on for Owl Practice subscribers that automatically transcribes recorded or uploaded therapy sessions and generates editable clinical notes in SOAP, DAP, or Session Summary formats. Uses generative AI and natural language processing within Owl Practice's secure, PIPEDA-compliant environment, allowing therapists to review, edit, and finalize every note.
- TherapyOwl Client Directory Online therapist directory at TherapyOwl.ca operated by Owl Practice for client acquisition, allowing mental health professionals to list their practice and connect with prospective clients across North America. Premium listing features include a profile gallery, booking button integration with Owl Practice, and analytics.
Quantifiable outcome
- Saves practitioners 11.3 hours per month on practice administration
- +1 more outcomes
Companies that use Owl Practice
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles4 records
Owl Practice technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability5 records
Feature6 records
Owl Practice partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered minor and core.
- PESIminorPESI provides continuing education (CE) credits for mental health professionals through live, on-demand, and in-person trainings. Owl Practice customers receive a discount on PESI's courses and digital seminars accessible through the Owl platform.
- ADPminorADP provides cloud-based HR and payroll solutions. Owl Practice customers receive 25% off ADP's HR and Payroll solutions plus free implementation.
- TherapyOwlcoreTherapyOwl is a client acquisition marketplace operated by Owl Practice. It enables therapists to create listings for prospective clients to find them. Premium features include profile gallery, booking button integration with Owl Practice, and analytics.
- Michener Institute for Applied Health SciencescoreEducational institution partner providing Owl Practice access to students for training purposes. Owl provides specialized student pricing and supervisor integration features.
- York UniversitycoreEducational institution partner. York University social work and psychology students use Owl Practice for training in practice management.
- University of British Columbia (UBC)coreEducational institution partner. UBC students and faculty use Owl Practice for mental health practice training.
- Fraser CollegecoreEducational institution partner providing Owl Practice access to students for mental health program training.
- Bishops UniversitycoreEducational institution partner. Bishops University students use Owl Practice for practice management training.
- George Brown CollegecoreEducational institution partner providing Owl Practice to students in mental health and social work programs.
- Adler UniversitycoreEducational institution partner offering Owl Practice to students in psychology and counseling programs.
- Osgoode Hall Law SchoolcoreEducational institution partner. Osgoode students use Owl Practice for mental health practice management training.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Owl Practice competitors and assessment
Company assessmentDirect peers
- Cliniko: Practice management software for clinics and allied health practitioners worldwide, with notes, appointments, and payments. Comparable on all-in-one platform model and vertical-fit customization, though less mental-health-specialized.
- Doxy.me: Browser-based teletherapy and telehealth platform widely used by mental-health clinicians. Comparable on integrated video-therapy functionality that complements or competes with Owl's telehealth stack.
- SimplePractice: US-based practice management software purpose-built for mental health practitioners, offering EHR, telehealth, billing, and AI documentation. Lead direct competitor in the mental-health-specific EHR category Owl targets.
- TherapyNotes: Mental-health-focused practice management and EHR serving therapists, psychologists, and social workers in the US. Direct competitor on mental-health vertical specialization, clinical note templates, and integrated billing.
- Power Diary: Practice management system for allied health and mental health professionals with online booking, clinical notes, and telehealth. Comparable on subscription SaaS model and solo/group practitioner focus.
- Jane App: Canadian practice management platform for health and wellness practitioners, explicitly compared to Owl Practice on Owl's own website. Closest direct competitor by geography, target user (private-pay practitioners), and all-in-one feature set including telehealth, charting, and billing.
- Luminello: Mental-health EHR and practice management built specifically for psychiatrists, psychologists, and therapists. Comparable on mental-health vertical specialization and integrated clinical/prescribing workflows.
- TheraNest: Practice management software targeting mental health, behavioral health, and substance abuse practices, with EHR, scheduling, telehealth, and progress-note libraries. Compares directly to Owl in mental-health vertical scope and SMB customer profile.
Emerging players
- Sessions Health: Mental-health-focused practice management platform with notes, billing, telehealth, and AI-assisted documentation. Emerging direct competitor especially relevant to Owl's Smart Notes feature.
Broad incumbents
- Tebra: End-to-end practice management, EHR, and billing platform formed from the merger of Kareo and PatientPop; larger incumbent with broader medical (not mental-health-specialized) footprint and meaningfully greater capital backing.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Owl Practice social profiles
Digital presenceOwl Practice compliance and trust
Trust signalCompliance4 records
Owl Practice financial estimates
Financial estimateRevenue estimate
Valuation estimate
Owl Practice leadership team
Management profileNumber of profiles
Profiles2 records
Owl Practice subsidiaries and ownership
Company hierarchySubsidiaries1 record
Owl Practice funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Owl Practice M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Owl Practice
What does Owl Practice do?
Owl Practice is a cloud-based, all-in-one practice management platform purpose-built for Canadian mental health professionals, including therapists, psychologists, and social workers. The platform unifies scheduling, billing and integrated payments, clinical notes, client records, secure messaging, client portal, and PIPEDA/PHIPA-compliant video therapy, with an AI-powered Smart Notes add-on that transcribes sessions into SOAP, DAP, and Session Summary documentation. It is sold via tiered monthly subscriptions for solo practitioners, students, and group practices.
Is Owl Practice a public or private company?
Owl Practice is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Owl Practice founded?
Owl Practice was founded in 2014. It employs 11 to 50 people.
Where is Owl Practice based?
Owl Practice is headquartered in Toronto, Canada, in the North America region.
How does Owl Practice make money?
One revenue line is on record: subscription Revenue.
Who are Owl Practice's main competitors?
Direct peers on record are Cliniko, Doxy.me, SimplePractice, TherapyNotes, Power Diary, Jane App, Luminello and TheraNest. Sessions Health is listed as an emerging player. Tebra is listed as a broad incumbent.
Does Owl Practice have an API?
No public API is recorded for Owl Practice.
What industry is Owl Practice in?
Owl Practice's product category is Mental Health Practice Management Software. Its primary akta.pro industry code is HLALADAB, Behavioral & Mental Health Virtual Care (EAP/Teletherapy). Its NAICS code is 54151 and its SIC code is 7372.