Zivio

Name

Zivio

Legal name

Talon Operating Ltd

Website

https://zivio.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Services Procurement Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (5415)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Statement of Work (SOW) / Project-Based Services Procurement Management (BPACAGAG)

akta.pro secondary industry

Vendor Management System (VMS) & MSP-Led Contractor Programs (BPACAGAF)

Keywords

• Services procurement software
• Statement of work management
• Procurement workflow automation
• MSP procurement solutions
• SOW lifecycle management

Headquarters

HQ city

Brighton

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscription: Zivio operates as a SaaS platform providing services procurement management capabilities on a subscription basis. The platform is described as a modern, branded SaaS solution with configurable workflows for SOW management.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Zivio provides an AI-powered Services Procurement System (SPS) delivered as a cloud-based SaaS platform that enables enterprises to manage outsourced services contracted under Statement of Work (SOW) agreements. The platform covers the full SOW lifecycle including supplier onboarding and risk assessment, RFP and selection, SOW capture, milestones and service delivery, invoicing, reporting, and supplier performance management. It also offers a dedicated multi-tenant MSP/BPO solution that allows partners to white-label end-to-end SOW management capabilities for their clients.

Product overview

Zivio is a SaaS platform providing an AI-powered Services Procurement System (SPS) designed for managing outsourced services contracted under Statement of Work (SOW) agreements. The product portfolio consists of the core AI-powered Services Procurement System, with a specialized MSP Solutions module for managed service providers offering white-labelled SOW management capabilities. The platform enables end-to-end procurement from supplier onboarding through invoicing and performance management, featuring AI-powered workflow automation and machine learning for real-time reporting. Key capabilities include multi-tenant architecture for MSPs, configurable workflows, and integration with VMS/contingent workforce systems through a triage mechanism.

Differentiator

Problem solved

Functional benefit

Products and services

• Zivio Services Procurement System (SPS) AI-powered cloud-based SaaS platform for enterprise procurement teams to manage outsourced services contracted under Statement of Work (SOW) agreements end-to-end, including supplier onboarding and risk assessment, RFP and selection, SOW capture, milestones and service delivery, invoicing, reporting, and supplier performance management.
• Zivio MSP Solutions Dedicated multi-tenant SaaS offering for Managed Service Providers and Business Process Outsourcing companies to deliver white-labelled, end-to-end Statement of Work management as a procurement-as-a-service to multiple clients through a secure, branded interface.

Quantifiable outcome

• Return on Investment achieved in first 6 months for Telent implementation

Named customers7 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered flagship, core and minor.

• PontoonflagshipChannel Partner/ Reseller/ DistributorPlatinum Partner - Pontoon offers tech and AI-powered services procurement in partnership with Zivio, delivering seamless, safe, compliant services helping procurement leaders buy with confidence, stay in control, and reduce costs. Joint podcasts feature David Orme (Global Head of Services Procurement) and Sam Smith (President of Pontoon).
• Guidant GlobalcoreChannel Partner/ Reseller/ DistributorGold Partner helping organisations take control of their Statement of Work (SoW) and professional services spend through streamlined, tech-driven Services Procurement programmes with people-first approach, strategic advisory, integrated AI tools, and global supplier reach.
• MorsoncoreChannel Partner/ Reseller/ DistributorGold Partner applying consultancy, supplying talent and deploying expertise. Unique blend of recruitment and engineering excellence delivering flexible resourcing models and triage, managing and developing true SoW's which cost save, reduce risk, and improve compliance and visibility.
• Reed Talent SolutionscoreChannel Partner/ Reseller/ DistributorGold Partner delivering enterprise SOW management solutions allowing organisations to manage all services spend. Uses blend of technical expertise and AI enabled functionality providing governance, control and cost efficiency.
• KellyOCGcoreChannel Partner/ Reseller/ DistributorSilver Partner - leading provider of services procurement solutions powered by industry experts and cutting-edge technology. Delivers streamlined processes, increased visibility and scaled procurement support tailored to client needs.
• MatchtechcoreChannel Partner/ Reseller/ DistributorSilver Partner offering Service Procurement Outsourcing with expert support, streamlined processes, and full visibility across every project. Reduces risk, improves outcomes, and transforms procurement performance.
• PertempscoreChannel Partner/ Reseller/ DistributorSilver Partner offering Statement of Work solution with structured, compliant model for time-and-materials and outcome-based engagements. Delivered through combination of direct teams and trusted suppliers with governance, cost control, and timely delivery.
• AMSminorChannel Partner/ Reseller/ DistributorCertified Partner delivering end-to-end Services Procurement solutions enhancing transparency, control and cost efficiency. Expert-led, technology-integrated approach supports risk mitigation, governance, and performance improvement.
• AtriumminorChannel Partner/ Reseller/ DistributorCertified Partner specializing in managing SOW and Services Procurement with high-touch, tech-enabled approach. Optimizes visibility and achieves operational excellence through best practices in process design.
• EastridgeminorChannel Partner/ Reseller/ DistributorCertified Partner delivering total talent managed services solutions tailored to staff augmentation, services procurement and SOW engagements. High-touch approach with global reach and technology stack.
• nextSourceminorChannel Partner/ Reseller/ DistributorCertified Partner - privately held, woman-owned business with over 25 years of experience delivering workforce solutions that eliminate inefficiencies, scale seamlessly, and drive measurable impact.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Ivalua: Unified source-to-pay suite with services procurement modules; an established enterprise alternative whose scope dwarfs Zivio's narrow SOW focus.
• SAP Ariba: SAP's broad S2P and procurement platform that competes for the same enterprise procurement budget; overlaps with Zivio's category but as part of a much wider procurement portfolio.
• Proactis: Procurement and spend management vendor with services procurement capabilities serving mid-market and enterprise, comparable to Zivio's customer profile but at broader suite scale.
• Coupa: Broad source-to-pay and spend management platform. Already a Zivio customer but also a strategic competitor that could natively extend into SOW management and displace Zivio's niche.

Direct peers

• SirionLabs: Provider of a services procurement and contract lifecycle management (CLM) platform that directly competes with Zivio in the SOW management space, targeting enterprise procurement teams with AI-enabled contract authoring and performance management.
• SAP Fieldglass: SAP's vendor management system (VMS) covering both contingent workforce and SOW engagements; competes head-on with Zivio for enterprise services procurement deployments, especially among SAP-shop customers.
• Beeline: Established VMS provider for contingent workforce and services procurement with significant MSP relationships, overlapping with Zivio's MSP/BPO partner channel and SOW use cases.
• Workday VNDLY: Workday-acquired SOW and contingent workforce management platform that competes directly with Zivio's MSP/BPO-facing SOW capability, integrated into the broader Workday suite.
• Magnit (formerly Workforce Logiq): MSP and total talent management provider whose SOW and services procurement capabilities directly overlap with Zivio's value proposition for enterprise buyers and BPO partners.

Emerging players

• Gatekeeper: Vendor and contract lifecycle management platform with SOW-adjacent functionality; an emerging player that overlaps with Zivio in services contract management for mid-market and enterprise.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/11085071

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zivio