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EHI Retail Institute

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uuid0007j4e

Namestring
EHI Retail Institute
Legal namestring
EHI Retail Institute GmbH
Websiteurl
ehi.org
Company typeenum
Private
Founded yearint
1951
Descriptiontext

EHI Retail Institute, founded in 1951 and headquartered in Cologne, Germany, is a research, training, and consultancy organization serving the European retail industry. The institute operates a membership-based knowledge network of approximately 850 member companies spanning retailers, consumer goods manufacturers, service providers, academic institutions, and retail startups across the DACH region and broader Europe. EHI generates market intelligence across 15 research areas including e-commerce, AI and robotics, logistics, marketing, payment, real estate, store planning, climate/energy, and personnel.

EHI's core offerings are content and event assets rather than technology platforms. Primary products include handelsdaten.de (a statistical database aggregating data from over 170 third-party sources), the stores+shops trade magazine, an annual research publication portfolio (Marketing Monitor, Shopping-Center Report, Klimarisiko-Studie), and a suite of trade fairs and conferences including EuroShop (the world's largest retail investment goods fair, co-organized with Messe Düsseldorf), EuroCIS (Europe's leading retail technology fair), China In-Store (Shanghai-based Asian market fair), EHI techdays, EHI Connect, and the Klima- und Energiekongress. Supporting offerings include working groups (Arbeitskreise), an online shop certification seal (EHI Geprüfter Online-Shop), and a young-professional development platform (EHI LAB with the Retail Expert Program).

EHI's revenue model rests on four interlocking streams: recurring annual membership fees (EUR 500 to EUR 3,500+ depending on company size and tier), event ticket sales and sponsorships, one-time publication sales via the EHI shop, and statistical database access fees. The institute is structured as both a registered association (e.V.) and a limited liability company (EHI Retail Institute GmbH), with no parent company; GS1 Germany operates as a joint subsidiary with Markenverband. Leadership comprises Managing Director Ulrich Spaan and President Markus Tkotz (from Markant), with the institute employing approximately 80 staff.

Short descriptiontext

EHI Retail Institute is a Cologne-based research, training, and consultancy organization serving the European retail industry through a membership network of approximately 850 companies, offering industry studies, statistical databases, trade fairs, and professional development programs.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
51–100
akta.pro rankint
HeadquartersCologne, Germany
HQ citystring
Cologne
HQ countrystring
Germany
HQ regionstring
Europe
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
retail research, retail consulting, market intelligence, retail trade fairs, industry training
Product category
Retail Research & Consulting
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model5 records
1Membership Fees
TypeSubscription Recurring
Description

Annual membership fees from retail companies, consumer goods manufacturers, and service providers. Tiers include supporting members (minimum 2,000 EUR), regular members (based on company size 2,000-3,500+ EUR), and startup memberships (500-1,000 EUR for first 4 years).

ehi.org
2Event Revenue
TypeSubscription Recurring
Description

Revenue from ticket sales and sponsorships for conferences, sessions, workshops, and training programs including EHI Connect, EHI techdays, EHI Klima- und Energiekongress, Marketing Circle, and various EHI-Sessions.

ehi.org
3Publications and Studies
TypeOne Time License
Description

Sales of research reports, studies, and publications from 15 research areas through handelsdaten.de and the EHI shop.

ehi.org
4Magazine Subscription
TypeSubscription Recurring
Description

Revenue from stores+shops magazine subscriptions (included free with membership).

ehi.org
5Statistical Database Access
TypeSubscription Recurring
Description

Access fees for handelsdaten.de statistical database (Business S account included free with membership, additional tiers available).

ehi.org
Marketing channels9 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels7 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Pricing details9 tiers
1Supporting Members (fördernde Mitgliedschaft) - No voting rights, access to all member benefits
ModelSubscriptionBilling cadenceAnnual
Notes

Minimum 2,000 EUR per year. Larger companies may contribute higher amounts voluntarily.

ehi.org
2Voting Members (ordentliche Mitgliedschaft) - Retail companies and associations with voting rights
ModelSubscriptionBilling cadenceAnnual
Notes

One vote per 2,500 EUR paid annually. Maximum 20% of total voting rights per member.

ehi.org
3Small Companies - Up to 50 employees, up to 10M EUR revenue
ModelSubscriptionBilling cadenceAnnual
Notes

2,000 – 2,500 EUR per year

ehi.org
4Medium Companies - 50-250 employees, up to 50M EUR revenue
ModelSubscriptionBilling cadenceAnnual
Notes

2,500 – 3,500 EUR per year

ehi.org
5Large Companies - Over 250 employees, over 50M EUR revenue
ModelSubscriptionBilling cadenceAnnual
Notes

From 3,500 EUR per year

ehi.org
6Startup Membership - Retail startups meeting criteria
ModelSubscriptionBilling cadenceAnnual
Notes

500 EUR/year (years 1-2), 1,000 EUR/year (years 3-4), then regular tiered membership (min 2,000 EUR)

ehi.org
7University Single Membership
ModelSubscriptionBilling cadenceAnnual
Notes

500 EUR per year, person-bound for individual university staff

ehi.org
8University Chair/Department Membership
ModelSubscriptionBilling cadenceAnnual
Notes

2,000 EUR per year, covers all staff at the chair/department

ehi.org
9Full University Membership
ModelSubscriptionBilling cadenceAnnual
Notes

Individual pricing based on university size

ehi.org
GTM typeB2B
B2B
Offering typeServices
Services
Brand1 of 9 records shown
1stores+shops
Description

Trade magazine for the retail industry covering concept, design, and technology topics.

ehi.org
+8 more records
Core offering1 text field

EHI Retail Institute is a research, training and consultancy organization for the retail industry, serving approximately 850 member companies across Europe. It delivers retail market research across 15 research areas, publishes studies and statistical databases, organizes major trade fairs (EuroShop, EuroCIS, China In-Store), runs conferences and training programs, and operates a quality certification program for online shops.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 3 values shown
  • 850 member companies across Europe benefit from EHI's research and networking
+2 more records
Product overview1 text field

EHI Retail Institute operates as a research and consulting organization for the retail industry rather than a software product company. Its offering portfolio consists of: (1) Research and knowledge products including studies (Marketing Monitor, Shopping-Center Report, Klimarisiko-Studie), the handelsdaten.de statistical database, and the stores+shops trade magazine; (2) Professional development including the Retail Expert Program and EHI LAB platform with podcasts; (3) Trade events including EuroShop, EuroCIS, China In-Store, EHI Connect, techdays, Klima- und Energiekongress, Inventur- und Sicherheitskongress, Handelsgastronomie Forum, Marketing Circle, and various EHI-Sessions; (4) Quality certification via EHI Geprüfter Online-Shop; (5) Industry awards (EHI Retail Technology Award); and (6) Collaborative initiatives like the Initiative Angebotskommunikation and working groups across 15 research areas. The organization connects retail professionals through membership, events, and knowledge sharing rather than offering a unified software platform.

Product and service1 record
1EHI Membership (Mitgliedschaft)
Scale indicator4 records

Each record includes

Type, Value, Description, Source

Partnership11 partners
Strategic tierCoreTypeStrategic or Co-development PartnerAnnounced on2026-03-05
Description

EHI and KPMG co-published the Consumer Snapshot report on digital consulting in retail, based on a survey of 500 consumers regarding chatbots and digital consultation preferences in shopping.

Strategic tierCoreTypeStrategic or Co-development Partner
Description

EHI co-organizes major retail trade fairs with Messe Düsseldorf: EuroShop (world's largest retail investment goods fair), EuroCIS (retail technology fair), and China in-store (Asian retail fair in Shanghai).

Strategic tierMinorTypeStrategic or Co-development Partner
Description

EHI is part of the Mittelstand-Digital Zentrum Handel initiative that supports small and medium-sized companies with digitization through training, events, and best practice examples.

Strategic tierCoreTypeStrategic or Co-development Partner
Description

GS1 Germany is a subsidiary of EHI and the Markenverband, coordinating the allocation of Global Trading Item Numbers (GTIN/EAN) in Germany.

Strategic tierMinorTypeStrategic or Co-development Partner
Description

Media service provider supporting EHI marketing studies including the Marketingmonitor Handel and Data-driven Marketing studies.

Strategic tierMinorTypeStrategic or Co-development Partner
Description

Shopping list app partner providing insights on personalized product recommendations during shopping planning.

Strategic tierMinorTypeStrategic or Co-development Partner
Description

Partner in the Data-driven Marketing study, specializing in print-to-digital campaign optimization.

Strategic tierMinorTypeStrategic or Co-development Partner
Description

Loyalty program partner in EHI research on data-driven marketing and customer insights.

Strategic tierMinorTypeStrategic or Co-development Partner
Description

Partner in the Initiative Angebotskommunikation (Offer Communication Initiative) focusing on retail marketing and communication strategies.

Strategic tierMinorTypeStrategic or Co-development Partner
Description

Partner in the Initiative Angebotskommunikation for retail communication and marketing.

Strategic tierMinorTypeStrategic or Co-development Partner
Description

Partner in the Initiative Angebotskommunikation, contributing to scenario studies on the future of offer communication.

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight6 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

German Retail Federation representing German retailers through lobbying, statistics, and industry events. Comparable to EHI as a retail-industry membership organization, though more focused on policy advocacy and not direct research commerce.

TypeOthers
Description

Trade fair organizer and EHI's primary partner for EuroShop, EuroCIS, and China In-Store. Comparable as a co-organizer of large retail trade fairs but acts as an infrastructure partner rather than a research competitor.

TypeBroad incumbent
Description

Global market research firm providing syndicated and custom research across retail, consumer goods, and related industries. Competes with EHI's paid studies but serves a far broader geographic and category footprint.

TypeBroad incumbent
Description

Global data platform with extensive retail, consumer, and industry statistics. Comparable to handelsdaten.de as a paid statistical database, but with much broader content depth and global coverage.

5IFH Köln
TypeDirect peer
Description

Cologne-based retail research institute providing market data, consumer insights, and consultancy for retail and consumer goods. Operates a near-identical research and membership model to EHI and is the most direct geographic competitor.

TypeDirect peer
Description

German retail consultancy offering strategic consulting, market research, and industry studies for retail and consumer goods companies. Closely comparable to EHI in client base and research/consulting offerings within the German-speaking market.

TypeBroad incumbent
Description

Global retail data and analytics provider offering point-of-sale data, consumer panels, and retail measurement services. Adjacent to EHI's data and research mission but operating at much larger scale and broader international footprint.

8ECC Köln (Ecommerce Center Köln)
TypeDirect peer
Description

Cologne-based institute focused on ecommerce and digital commerce research, providing studies, events, and working groups for online retail. Directly comparable to EHI's e-commerce research and EHI Connect conference.

TypeBroad incumbent
Description

Global market research and consulting firm with significant retail and consumer goods practices. Indirectly comparable to EHI's research, consulting, and benchmarking offerings at much larger global scale.

TypeDirect peer
Description

Global retail intelligence provider offering market research, retailer profiles, and data subscriptions. Closely comparable to EHI's research/database product set, but with much broader geographic coverage and scale.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses4 records

Each record includes

Headline, Details, Source

Competitive moat5 records

Each record includes

Type, Details

Key risks5 records

Each record includes

Headline, Details, Source

Key highlights7 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers5 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment5 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile5 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI capability6 records

Each record includes

Type, Description, Source

AI maturity
App detail

Has app

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles8 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

Subsidiaries1 record

Each record includes

Name, Acquired on, Relationship type, Type, Business focus

No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

EHI Retail Institute

Retail Research & Consultingehi.org

EHI Retail Institute is a Cologne-based research, training, and consultancy organization serving the European retail industry through a membership network of approximately 850 companies, offering industry studies, statistical databases, trade fairs, and professional development programs.

What EHI Retail Institute does

EHI Retail Institute, founded in 1951 and headquartered in Cologne, Germany, is a research, training, and consultancy organization serving the European retail industry. The institute operates a membership-based knowledge network of approximately 850 member companies spanning retailers, consumer goods manufacturers, service providers, academic institutions, and retail startups across the DACH region and broader Europe. EHI generates market intelligence across 15 research areas including e-commerce, AI and robotics, logistics, marketing, payment, real estate, store planning, climate/energy, and personnel.

EHI's core offerings are content and event assets rather than technology platforms. Primary products include handelsdaten.de (a statistical database aggregating data from over 170 third-party sources), the stores+shops trade magazine, an annual research publication portfolio (Marketing Monitor, Shopping-Center Report, Klimarisiko-Studie), and a suite of trade fairs and conferences including EuroShop (the world's largest retail investment goods fair, co-organized with Messe Düsseldorf), EuroCIS (Europe's leading retail technology fair), China In-Store (Shanghai-based Asian market fair), EHI techdays, EHI Connect, and the Klima- und Energiekongress. Supporting offerings include working groups (Arbeitskreise), an online shop certification seal (EHI Geprüfter Online-Shop), and a young-professional development platform (EHI LAB with the Retail Expert Program).

EHI's revenue model rests on four interlocking streams: recurring annual membership fees (EUR 500 to EUR 3,500+ depending on company size and tier), event ticket sales and sponsorships, one-time publication sales via the EHI shop, and statistical database access fees. The institute is structured as both a registered association (e.V.) and a limited liability company (EHI Retail Institute GmbH), with no parent company; GS1 Germany operates as a joint subsidiary with Markenverband. Leadership comprises Managing Director Ulrich Spaan and President Markus Tkotz (from Markant), with the institute employing approximately 80 staff.

EHI Retail Institute firmographics

Firmographics
Name
EHI Retail Institute
Legal name
EHI Retail Institute GmbH
Website
https://ehi.org
Company type
Private
Founded year
1951
Operating status
Operating
Headcount range
51–100 employees
Short description
EHI Retail Institute is a Cologne-based research, training, and consultancy organization serving the European retail industry through a membership network of approximately 850 companies, offering industry studies, statistical databases, trade fairs, and professional development programs.
Ownership category
akta.pro rank

Where EHI Retail Institute is headquartered

Location

Headquarters

HQ city
Cologne
HQ country
Germany
HQ region
Europe

Offices1 record

Markets served

EHI Retail Institute business model

Business model
GTM type
B2B
Offering type
Services
Cost components
Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

  1. Membership Fees: Annual membership fees from retail companies, consumer goods manufacturers, and service providers. Tiers include supporting members (minimum 2,000 EUR), regular members (based on company size 2,000-3,500+ EUR), and startup memberships (500-1,000 EUR for first 4 years).
  2. Event Revenue: Revenue from ticket sales and sponsorships for conferences, sessions, workshops, and training programs including EHI Connect, EHI techdays, EHI Klima- und Energiekongress, Marketing Circle, and various EHI-Sessions.
  3. Publications and Studies: Sales of research reports, studies, and publications from 15 research areas through handelsdaten.de and the EHI shop.
  4. Magazine Subscription: Revenue from stores+shops magazine subscriptions (included free with membership).
  5. Statistical Database Access: Access fees for handelsdaten.de statistical database (Business S account included free with membership, additional tiers available).

Pricing tiers

ModelBillingPrice
SubscriptionAnnualSupporting Members (fördernde Mitgliedschaft) - No voting rights, access to all member benefits
SubscriptionAnnualVoting Members (ordentliche Mitgliedschaft) - Retail companies and associations with voting rights
SubscriptionAnnualSmall Companies - Up to 50 employees, up to 10M EUR revenue
SubscriptionAnnualMedium Companies - 50-250 employees, up to 50M EUR revenue
SubscriptionAnnualLarge Companies - Over 250 employees, over 50M EUR revenue
SubscriptionAnnualStartup Membership - Retail startups meeting criteria
SubscriptionAnnualUniversity Single Membership
SubscriptionAnnualUniversity Chair/Department Membership
SubscriptionAnnualFull University Membership

Go-to-market motion1 record

Distribution channels7 records

Marketing channels9 records

EHI Retail Institute product offering

Product offering

Core offering

EHI Retail Institute is a research, training and consultancy organization for the retail industry, serving approximately 850 member companies across Europe. It delivers retail market research across 15 research areas, publishes studies and statistical databases, organizes major trade fairs (EuroShop, EuroCIS, China In-Store), runs conferences and training programs, and operates a quality certification program for online shops.

Product overview

EHI Retail Institute operates as a research and consulting organization for the retail industry rather than a software product company. Its offering portfolio consists of: (1) Research and knowledge products including studies (Marketing Monitor, Shopping-Center Report, Klimarisiko-Studie), the handelsdaten.de statistical database, and the stores+shops trade magazine; (2) Professional development including the Retail Expert Program and EHI LAB platform with podcasts; (3) Trade events including EuroShop, EuroCIS, China In-Store, EHI Connect, techdays, Klima- und Energiekongress, Inventur- und Sicherheitskongress, Handelsgastronomie Forum, Marketing Circle, and various EHI-Sessions; (4) Quality certification via EHI Geprüfter Online-Shop; (5) Industry awards (EHI Retail Technology Award); and (6) Collaborative initiatives like the Initiative Angebotskommunikation and working groups across 15 research areas. The organization connects retail professionals through membership, events, and knowledge sharing rather than offering a unified software platform.

Differentiator

Problem solved

Functional benefit

Brands

  • stores+shops: Trade magazine for the retail industry covering concept, design, and technology topics.
  • handelsdaten.de
  • EuroCIS
  • EuroShop
  • China In-Store
  • EHI-Lab
  • EHI-Siegel (EHI Geprüfter Online-Shop)
  • EHI Connect
  • EHI techdays

Products and services

  • EHI Membership (Mitgliedschaft)

Quantifiable outcome

  • 850 member companies across Europe benefit from EHI's research and networking
  • +2 more outcomes

Companies that use EHI Retail Institute

Customer profile

Named customers5 records

Segments5 records

Ideal customer profiles5 records

EHI Retail Institute technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

AI capability6 records

EHI Retail Institute partnerships and signals

Strategic signal

Partnerships

Eleven partnerships are on record, tiered core and minor.

  • KPMGcoreStrategic or Co-development Partner · 5 March 2026EHI and KPMG co-published the Consumer Snapshot report on digital consulting in retail, based on a survey of 500 consumers regarding chatbots and digital consultation preferences in shopping.
  • Messe DüsseldorfcoreStrategic or Co-development PartnerEHI co-organizes major retail trade fairs with Messe Düsseldorf: EuroShop (world's largest retail investment goods fair), EuroCIS (retail technology fair), and China in-store (Asian retail fair in Shanghai).
  • Mittelstand-Digital Zentrum HandelminorStrategic or Co-development PartnerEHI is part of the Mittelstand-Digital Zentrum Handel initiative that supports small and medium-sized companies with digitization through training, events, and best practice examples.
  • GS1 GermanycoreStrategic or Co-development PartnerGS1 Germany is a subsidiary of EHI and the Markenverband, coordinating the allocation of Global Trading Item Numbers (GTIN/EAN) in Germany.
  • LaudertminorStrategic or Co-development PartnerMedia service provider supporting EHI marketing studies including the Marketingmonitor Handel and Data-driven Marketing studies.
  • Bring!minorStrategic or Co-development PartnerShopping list app partner providing insights on personalized product recommendations during shopping planning.
  • optilyzminorStrategic or Co-development PartnerPartner in the Data-driven Marketing study, specializing in print-to-digital campaign optimization.
  • PaybackminorStrategic or Co-development PartnerLoyalty program partner in EHI research on data-driven marketing and customer insights.
  • BonialminorStrategic or Co-development PartnerPartner in the Initiative Angebotskommunikation (Offer Communication Initiative) focusing on retail marketing and communication strategies.
  • Media CentralminorStrategic or Co-development PartnerPartner in the Initiative Angebotskommunikation for retail communication and marketing.
  • Media ImpactminorStrategic or Co-development PartnerPartner in the Initiative Angebotskommunikation, contributing to scenario studies on the future of offer communication.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

EHI Retail Institute competitors and assessment

Company assessment

Direct peers

  • Handelsverband Deutschland (HDE): German Retail Federation representing German retailers through lobbying, statistics, and industry events. Comparable to EHI as a retail-industry membership organization, though more focused on policy advocacy and not direct research commerce.
  • IFH Köln: Cologne-based retail research institute providing market data, consumer insights, and consultancy for retail and consumer goods. Operates a near-identical research and membership model to EHI and is the most direct geographic competitor.
  • BBE Handelsberatung: German retail consultancy offering strategic consulting, market research, and industry studies for retail and consumer goods companies. Closely comparable to EHI in client base and research/consulting offerings within the German-speaking market.
  • ECC Köln (Ecommerce Center Köln): Cologne-based institute focused on ecommerce and digital commerce research, providing studies, events, and working groups for online retail. Directly comparable to EHI's e-commerce research and EHI Connect conference.
  • GlobalData Retail (formerly Planet Retail): Global retail intelligence provider offering market research, retailer profiles, and data subscriptions. Closely comparable to EHI's research/database product set, but with much broader geographic coverage and scale.

Others

  • Messe Düsseldorf: Trade fair organizer and EHI's primary partner for EuroShop, EuroCIS, and China In-Store. Comparable as a co-organizer of large retail trade fairs but acts as an infrastructure partner rather than a research competitor.

Broad incumbents

  • Euromonitor International: Global market research firm providing syndicated and custom research across retail, consumer goods, and related industries. Competes with EHI's paid studies but serves a far broader geographic and category footprint.
  • Statista: Global data platform with extensive retail, consumer, and industry statistics. Comparable to handelsdaten.de as a paid statistical database, but with much broader content depth and global coverage.
  • NielsenIQ: Global retail data and analytics provider offering point-of-sale data, consumer panels, and retail measurement services. Adjacent to EHI's data and research mission but operating at much larger scale and broader international footprint.
  • Kantar: Global market research and consulting firm with significant retail and consumer goods practices. Indirectly comparable to EHI's research, consulting, and benchmarking offerings at much larger global scale.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

EHI Retail Institute social profiles

Digital presence

EHI Retail Institute financial estimates

Financial estimate

Revenue estimate

Valuation estimate

EHI Retail Institute leadership team

Management profile

Number of profiles

Profiles8 records

EHI Retail Institute subsidiaries and ownership

Company hierarchy

Subsidiaries1 record

EHI Retail Institute funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

EHI Retail Institute M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EHI Retail Institute

What does EHI Retail Institute do?

EHI Retail Institute is a research, training and consultancy organization for the retail industry, serving approximately 850 member companies across Europe. It delivers retail market research across 15 research areas, publishes studies and statistical databases, organizes major trade fairs (EuroShop, EuroCIS, China In-Store), runs conferences and training programs, and operates a quality certification program for online shops.

Is EHI Retail Institute a public or private company?

EHI Retail Institute is a private company. It is classified as unknown and is currently operating.

When was EHI Retail Institute founded?

EHI Retail Institute was founded in 1951. It employs 51 to 100 people.

Where is EHI Retail Institute based?

EHI Retail Institute is headquartered in Cologne, Germany, in the Europe region.

How does EHI Retail Institute make money?

Five revenue lines are on record. Membership Fees are the primary driver. The others are event Revenue, publications and Studies, magazine Subscription and statistical Database Access.

Who are EHI Retail Institute's main competitors?

Direct peers on record are Handelsverband Deutschland (HDE), IFH Köln, BBE Handelsberatung, ECC Köln (Ecommerce Center Köln) and GlobalData Retail (formerly Planet Retail). Messe Düsseldorf is listed as an others. Broad incumbents are Euromonitor International, Statista, NielsenIQ and Kantar.

Does EHI Retail Institute have an API?

No public API is recorded for EHI Retail Institute.

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Live signals
T3nKI übernimmt den Kundenchat: So verändert sich der deutsche OnlinehandelThe EHI Retail Institute's latest e-commerce report finds that 97.2% of German online shops offer at least one wallet, with PayPal leading at 96.3%. Only 40.8% of shops provide a chat, and 77.9% of those are AI-supported. Shopware leads in shop systems at 12.5%.Capital.grΓερμανία: Ρεκόρ κλοπών στα καταστήματα το 2025A study by the EHI Retail Research Institute found that retail theft losses in Germany reached a record 4.3 billion euros in 2025, a 3.1% increase from the previous year and a 29% rise since 2020, driven by inflation and rising cost of living. Customer theft alone surged 41% over the five-year period, with alcohol, tobacco, coffee, and electronics among the most targeted items. The German retail sector spent 3.3 billion euros on security measures in 2025, up from 2.6 billion euros five years earlier, while the German Trade Association HDE called for stronger enforcement and higher minimum sentences for organized theft.KPMGHow much dialogue does online shopping require?KPMG and EHI Retail Institute released their Consumer Snapshot report based on a survey of 500 consumers regarding digital consulting in retail, finding that 55.7% of consumers would seek advice from chatbots when shopping in the future, rising to 77.8% among the 18–24 age group. The study identified electronics (45.7%), household goods (30.3%), and fashion (26.7%) as the sectors where digital consultation adds the most value, while trust, transparency, and the option to switch to human advisors are key prerequisites for consumer acceptance. The report concludes that digital consultation complements human advice rather than replacing it, particularly in complex product categories.RetailDetail EUImpact of AI in retail continues to broadenA survey of 38 IT managers conducted by the EHI Retail Institute for EuroShop reveals that while most major retailers are now approaching AI strategically, 67 percent rate their own data integration as weak or rather weak, with only 13 percent rating it as good. The study identifies three key barriers limiting AI adoption: data availability, technical integration into existing systems, and data quality and usability. AI applications in retail are expanding beyond traditional uses like inventory management and pricing to include store design, energy management, and shelf planning, with tools now capable of simulating sales areas in 3D and augmented reality.SAP CommunityErnsting’s family Wins EHI Retail Award for Omnichannel Pricing SolutionGerman fashion retailer Ernsting's family won the EHI Retail Institute's Retail Technology award at EuroCIS 2025 for its omnichannel pricing solution, which enables consistent pricing across all customer touchpoints and real-time promotion management. The solution, built on SAP Omnichannel Promotion Pricing with implementation support from CAS and consenso, operates across the company's approximately 1,925 stores and online shop, including recent expansion into the Netherlands with six new stores.KioskindustrySelf-Checkout Innovation – A look back over last ten yearsThe EHI Retail Institute published an 88-page guide marking the 10th anniversary of its Self-Checkout Initiative, tracing self-checkout development in Germany from early skepticism to growing adoption across food, non-food and DIY retail. It cites benefits such as reduced labor costs and shorter queues, plus AI, digital carts and theft prevention, with interviews from Edeka and Ikea.EhiGemeinsam besser handelnThe EHI institute has appointed Ulrich Spaan as its new managing director effective January 1, 2026, with Michael Gerling remaining in the role until March 31, 2026. The institute also highlighted a recent strategic discussion with member Zalando regarding e-commerce challenges and promoted its 2026 event calendar.