SECUTIX

Name

SECUTIX

Legal name

SECUTIX SA

Website

https://secutix.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Event Ticketing Software

NAICS

Spectator Sports (7112), Spectator Sports (71121)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Primary Ticketing Platforms & Box Office Systems (MPAGAJAA)

akta.pro secondary industries

Ticketing, Box Office & Access Control (MPAGAAAD), Pricing, Yield Management & Anti-Fraud Services (MPAGAJAH), Access Control, Credentialing & Entry Management (Scan/Turnstiles/RFID) (MPAGAJAG), Payments, Settlement, Tax & Compliance Services for Ticketing (MPAGAJAJ)

Keywords

• Cloud ticketing platform
• Event management software
• Mobile ticket delivery
• Venue access control
• Audience analytics

Headquarters

HQ city

Lausanne

HQ country

Switzerland

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Platform Licensing (S-360): Cloud-based ticketing platform subscription licensing for event organizers, venues, and sports clubs. Includes online ticket shop, access control, and business intelligence modules.
2. Mobile Ticketing (S-MOBILE/TIXNGO): Mobile ticket wallet and secure mobile ticketing solution, processed as part of the platform offering.
3. Transaction Processing: Revenue generated from ticket processing volumes across 204 live customer sites and 75M tickets processed annually.
4. Resale Platform Commission: Commissionable secondary ticket sales through the built-in Reseller Platform, where organizers maintain full control over pricing and policies.
5. Payment Processing (S-PAY): Integrated payment solution for ticket transactions, with Adyen as exclusive payment partner providing transaction processing capabilities.
6. Ticket Protection: Automated refund processing for ticket holders who cannot attend events due to illness, injury or other circumstances, in partnership with Cover Genius.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels7 records

Core offering

SECUTIX sells a cloud-based event ticketing and audience management platform (S-360 and supporting modules such as S-MOBILE, S-PAY, FAN4LIFE, SAM, access control, BI, marketing, bot protection, queue/lottery, and a built-in resale marketplace) to enterprise sports organizations, live entertainment promoters, cultural institutions, and ticket marketplaces. It monetizes the platform via subscription licensing, per-transaction processing fees, and commissions on secondary sales, processing roughly 75 million tickets per year across 204 live customer sites worldwide.

Product overview

SECUTIX offers a cloud-based ticketing platform architecture centered on the S-360 core product, complemented by specialized modules including S-MOBILE for mobile ticketing, S-PAY for payment processing, and FAN4LIFE for customer engagement. The platform includes integrated solutions for access control, business intelligence, event marketing, and ticket protection (via Cover Genius partnership). Fan experience optimization tools encompass a Queue Management System, Bot Protection (powered by DataDome), Lottery Platform, and Reseller Platform. The ecosystem extends to TIXNGO mobile ticketing app and S-Academy training platform. SECUTIX processes 75 million tickets annually across 204 live customer sites globally.

Differentiator

Problem solved

Functional benefit

Brands

• TIXNGO: Secure mobile ticketing solution that eliminates fraud, creating a safer way for fans to buy and sell tickets.
• S-360
• S-MOBILE
• S-PAY
• FAN4LIFE
• SAM

Products and services

• S-360 Cloud-based online ticketing platform providing end-to-end event management including online sales, mobile ticketing, access control, business intelligence, and marketing automation; serves as the central platform for all SECUTIX ticketing operations for sports clubs, venues, cultural institutions, and marketplaces.
• S-MOBILE Mobile ticketing module enabling secure digital ticket delivery and management on smartphones, supporting QR-code-based entry and integration with mobile wallets for event organizers and venues.
• S-PAY Integrated payment solution for ticket transactions across online, mobile, box office, and point-of-sale channels, powered by Adyen and supporting credit cards, direct debit, and digital wallets.
• FAN4LIFE Customer engagement and loyalty module enabling organizations to build long-term relationships with fans through personalized communication, rewards, and lifetime fan engagement strategies.
• Access Control Real-time venue access management system controlling entry using barcode, RFID, or mobile-based scanning via turnstiles, PDAs, or smartphones, with built-in traffic monitoring and attendance reports.
• Business Intelligence Data analytics and reporting solution providing real-time insights into sales performance, audience behavior, and venue operations across all distribution channels.
• Event Marketing Solutions Event marketing solution with 360-degree audience view, segmentation, automated email campaigns, promotional tools, and social media integration for targeted event promotion.
• Ticket Protection Refund protection solution powered by Cover Genius, providing automated refund processing for ticket holders unable to attend events due to illness, injury, or other covered circumstances.
• Queue Management System Virtual queue management system controlling traffic during high-demand ticket releases with dynamic randomized waiting rooms that reduce drop-off, prevent crashes, and ensure fair ticket allocation.
• Bot Protection Anti-bot solution powered by DataDome using behavioral analysis and device fingerprinting to automatically detect and block scalper bots and non-human traffic before they reach ticket sales.
• Lottery Platform Fair ticket allocation system using random selection for high-demand events with automated payment capture, eliminating scalper advantage and reducing manual administration.
• Reseller Platform Secondary ticketing marketplace enabling secure, organizer-controlled ticket resale within the organizer's ecosystem with verified transactions, fair pricing controls, and brand protection features.
• True Fan Advantage Fan-first ticketing experience optimization solution combining queue management, bot protection, secure resale, and automated lotteries to ensure tickets reach genuine fans.
• Sales Sales module enabling ticket store online with features to maximise revenue and simplify multi-channel and multi-product sales.
• TIXNGO Mobile ticketing sub-brand and app providing secure digital tickets that eliminate fraud, used across major sports events and live performances for fan engagement and ticket verification.
• S-Academy Online learning platform offering 35+ self-paced courses and a proficiency framework for ticketing professionals to master the S-360 platform, with multilingual content.
• SAM (SECUTIX Audience Management) Marketing campaign management solution integrated with S-360 providing audience segmentation, automated campaigns, email templates, and performance analytics.

Quantifiable outcome

• 10.754B revenue generated by clients in the past year
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration24 records

AI capability1 record

Feature8 records

Partnerships

Six partnerships are on record, tiered core, flagship and minor.

• American Cricket Enterprises (ACE) / Major League CricketcoreStrategic or Co-development Partner · 30 January 2026SECUTIX was selected via a formal tender process with ACE and title sponsor Cognizant to implement, manage, and support a fully integrated ticketing system for Major League Cricket. SECUTIX will deploy its S-360 online sales platform, S-Mobile mobile ticketing tool, and primary/secondary ticketing systems across multiple stadiums and tournaments. The agreement aims to improve fan experiences as MLC continues to grow, with the 2025 season setting new records for ticket sales, broadcast reach, and digital engagement.
• Cover GeniuscoreTechnology or Integration · 23 April 2025SECUTIX partnered with Cover Genius, a customer-first global leader in embedded protection, to provide comprehensive ticket protection. The partnership enables automated refund processing covering ticket holders who cannot attend events due to illness, injury, or other circumstances. The collaboration follows a successful pilot with SECUTIX client Silverstone at the British Grand Prix 2024, with both companies committing to further investment in ticketing protection solutions.
• DataDomecoreTechnology or IntegrationSECUTIX's Bot Protection solution is powered by DataDome, using behavioural analysis and device fingerprinting to automatically detect and block non-human traffic before it ever hits on-sale events. This protects tickets from scalper bots that account for up to 50% of traffic for high-demand ticket releases.
• AdyencoreTechnology or IntegrationSECUTIX selected Adyen as its exclusive payment solution partner. Adyen provides the payment processing infrastructure for the S-PAY module, enabling secure ticket transactions across all sales channels including online, mobile, box office, and point of sale.
• FIFAflagshipStrategic or Co-development PartnerSECUTIX provides the ticketing technology infrastructure for FIFA's 2026 World Cup. This is the first World Cup where tickets are sold exclusively through FIFA's official platform, which also manages an official secondary market for resales. Ticket demand was reported as 50 times the available supply.
• CognizantminorGTM or Marketing PartnerTitle sponsor of Major League Cricket that participated in the tender process alongside ACE to select SECUTIX as the league's ticketing technology provider.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Dice: Mobile-first ticketing platform focused on live music, with controlled resale and fan-first features (similar to SECUTIX's True Fan Advantage). Overlaps with SECUTIX's Live Entertainment vertical.
• Pretix: Open-source ticketing platform with strong adoption across European cultural institutions and smaller events. Competes with SECUTIX at the lower end of the culture and attractions vertical.
• Vivenu: Cloud-native ticketing and live event platform serving sports clubs, festivals, and venues across Europe. Comparable in product architecture and target verticals to SECUTIX's S-360.

Direct peers

• Cvent: Enterprise event management platform covering registration, ticketing, and attendee engagement for conferences, corporate events, and live experiences—directly comparable to SECUTIX's enterprise event and venue use cases.
• Eventbrite: Self-serve and managed event ticketing platform serving live entertainment, sports, and cultural organizers. Overlaps with SECUTIX in primary ticketing and event management workflows, though Eventbrite skews to smaller organizers.
• Tessitura: Unified CRM, ticketing, and audience engagement platform widely used by arts, culture, and attractions organizations—directly comparable for SECUTIX's Culture, Arts & Attractions vertical.
• AudienceView: Ticketing, marketing, and CRM platform for sports teams, performing arts venues, and live entertainment—closely aligned with SECUTIX's vertical focus and module-based platform architecture.
• See Tickets: European-focused primary ticketing provider for live entertainment, festivals, and sports events. Closely mirrors SECUTIX's geographic footprint and venue-and-festival customer base.

Broad incumbents

• Ticketmaster: The dominant global ticketing platform and live entertainment operator (Live Nation). Directly comparable as a primary ticketing and resale platform serving sports, concerts, and cultural events at scale.

Regional players

• Ticketek: Leading ANZ-region ticketing operator for sports and live entertainment, part of TEG. Comparable enterprise platform serving federations, leagues, and large venues, though primarily outside SECUTIX's core European footprint.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UChEiYITRwsoO03Fp0-3QJzg
• LinkedInlinkedin.com/company/secutix
• Xx.com/secutix
• Facebookfacebook.com/secutix

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SECUTIX