CitizenShipper
- Company typePrivate
- Founded2008
- HeadquartersBroomfield, United States
- Headcount11–50
- GTM typeB2C
- OfferingDigital Commerce or Content
CitizenShipper firmographics
Firmographics- Name
- CitizenShipper
- Legal name
- CitizenShipper LLC
- Website
- https://citizenshipper.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
CitizenShipper industry classification
Industry- Product category
- Online Shipping Marketplace
- NAICS
- Pet Care (except Veterinary) Services (81291), Local Messengers and Local Delivery (492210)
- akta.pro primary industry
- Pet Care & Pet Services Platforms (Sitting, Walking, Grooming) (BPAMAHAI)
- akta.pro secondary industries
- Interstate/Regulated Pet Transport (Health Certs/Compliance) (HSANAIAG), Pet Errands & Pet Care Coordination (HSACAIAJ)
Keywords
Where CitizenShipper is headquartered
LocationHeadquarters
- HQ city
- Broomfield
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CitizenShipper business model
Business model- GTM type
- B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Driver Subscription: Independent transporters pay $39.99/month subscription fee after a 30-day free trial. Subscription provides access to shipment listings, bidding platform, and driver tools. Most active drivers earn back subscription cost in their first shipment.
- Booking Fee: Customers pay a booking fee when they reserve a transporter through the platform. Listing is free; payment occurs only upon booking.
- Marketplace Commission: Platform takes a commission on completed transports through the booking fee structure. Reverse-bidding model drives competitive pricing and transaction volume.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Driver Subscription - $39.99/month |
| Unit Pricing | Pay-as-you-go | Pet Transport - $0.50 to $1.60 per mile |
| Unit Pricing | Pay-as-you-go | Pet Transport - Cross-country (500 miles) |
| Unit Pricing | Pay-as-you-go | Cat Transport - $0.50 to $1.50 per mile |
| Unit Pricing | Pay-as-you-go | Motorcycle Transport - $0.45 to $1.25 per mile |
| Freemium | Pay-as-you-go | Customer Listing - Free |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
CitizenShipper product offering
Product offeringCore offering
CitizenShipper operates an online marketplace that connects pet owners, vehicle owners, and households needing to ship items with a network of 2,500+ background-checked, independent transporters. Customers post free listings and receive competing quotes from verified drivers through a reverse-bidding model, then book directly through the platform with a Booking Assurance Guarantee and a $1,000 Pet Protection Plan on every pet booking. The platform serves all 50 US states and covers pets, vehicles, motorcycles, boats, household items, heavy equipment, and freight.
Product overview
CitizenShipper is a two-sided marketplace platform that connects individuals and businesses needing to ship pets, vehicles, motorcycles, boats, and household items with a network of 2,500+ background-checked, independent transporters. The core platform enables free listing creation and reverse-bidding where transporters compete with quotes. The portfolio includes specialized sub-products for pet transport (dog, cat, horse, and other animal shipping), vehicle transport (cars, RVs, classic cars), motorcycle shipping, boat transport, household goods, heavy equipment, and freight. Key value-add modules include the Booking Assurance Guarantee, $1,000 Pet Protection Plan (upgradeable to $5,000), and 24/7 TeleVet access via Vetster partner integration. Founded in 2008, the platform serves all 50 US states with drivers averaging $6,000-$10,000/month.
Differentiator
Problem solved
Functional benefit
Products and services
- Pet Transportation Service Door-to-door ground transport service for pets including dogs, cats, horses, and other animals, matching pet owners with background-checked, USDA-registered transporters. Includes $1,000 Pet Protection Plan and 24/7 TeleVet access via Vetster on every booking.
- Dog Transportation Specialized dog shipping service matching dog owners with background-vetted transporters who provide breed-specific handling and door-to-door delivery.
- Cat Transportation Cat-specific ground shipping service using climate-controlled vehicles, portable litter setups, and transporters who stop every 4-6 hours. Solo ride options available for anxious cats.
- Vehicle Transportation Shipping service for cars, light trucks, RVs, camper trailers, oversized/lifted trucks, and classic cars with both door-to-door and terminal-to-terminal options.
- Motorcycle Transportation Motorcycle shipping service offering open and enclosed transport, door-to-door and terminal-to-terminal delivery, with specialized trailers and crating services for protecting bikes during transit.
- Boat Transportation Boat shipping service for powerboats, motorboats, fishing boats, sailboats, and other watercraft types offered via the CitizenShipper marketplace.
- Household Items Shipping Service for shipping furniture, kitchen appliances, boxes, and general household goods with door-to-door delivery options.
- Apartment and Home Moves Moving service for apartments and homes ranging from 1-bedroom apartments to 5-bedroom houses, including full-service door-to-door relocation.
- Heavy Equipment Shipping Transport service for tractors, excavators, backhoe loaders, skid steer loaders, forklifts, telehandlers, and other heavy equipment.
- Freight Shipping Less than Truckload (LTL) and Full Truckload (FTL) freight shipping services for commercial and industrial shipments.
- Driver Platform (Transporter Subscription Service) Platform for independent transporters to register, browse shipments, bid on jobs, communicate with customers, and manage their transport business. Includes background check, ID verification, and onboarding support. Drivers pay $39.99/month after a 30-day free trial.
Quantifiable outcome
- 10,000+ to 120,000+ pets safely transported since 2008
- +5 more outcomes
Companies that use CitizenShipper
Customer profileNamed customers7 records
Segments8 records
Ideal customer profiles4 records
CitizenShipper technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature6 records
CitizenShipper partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- VetstercoreVetster provides 24/7 TeleVet access for pet health emergencies during transport. Every booking includes access to veterinary care through this partnership. Enables real-time veterinary consultations while pets are en route.
- StripecoreStripe processes secure payments for the CitizenShipper platform. Displayed as payment processor for customer bookings. Ensures PCI-compliant transaction handling.
- USDA (United States Department of Agriculture)coreUSDA certification is required for commercial animal transporters. CitizenShipper requires transporters to provide proof of USDA registration within 90 days of joining the platform. Regulates animal transport compliance.
- American Red CrossminorCitizenShipper drivers can complete Pet First Aid certifications from the Red Cross. Training covers emergency first aid and heatstroke response for pet safety during transport.
- IPATA (International Pet and Animal Transportation Association)minorMany pet transportation services on CitizenShipper are members of IPATA. Organization provides industry standards and best practices for pet animal transportation.
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
CitizenShipper competitors and assessment
Company assessmentDirect peers
- uShip: Online marketplace that connects shippers with carriers for vehicles, boats, motorcycles, heavy equipment, and household goods. Closest like-for-like peer to CitizenShipper's marketplace model and multi-category transport focus.
- GoShare: On-demand delivery marketplace matching customers needing large-item, furniture, and bulky-goods transport with vetted drivers. Comparable two-sided marketplace structure and reverse-bidding dynamics to CitizenShipper.
- Dolly: On-demand moving and delivery marketplace for furniture, apartment moves, and large-item shipments. Competes directly with CitizenShipper's household-goods and apartment-move categories under a similar marketplace model.
- Lugg: On-demand moving and large-item delivery platform connecting customers with van-and-truck drivers. Overlaps with CitizenShipper's household items and apartment moves verticals and shares the on-demand transport marketplace model.
- Bungii: On-demand pickup and delivery marketplace for large and bulky items, including furniture and retail big-and-tall goods. Comparable gig-driver, marketplace-driven model addressing similar customer pain points to CitizenShipper.
- Sherpa Auto Transport: Vehicle shipping broker/marketplace connecting car owners with auto carriers nationwide. Directly comparable to CitizenShipper's vehicle-transport category and competes for the same shipper-side demand.
Broad incumbents
- Roadie: Crowd-sourced last-mile delivery platform (now part of UPS) offering on-demand shipping across categories. Broader scope and UPS backing make it a larger incumbent, but the underlying driver-marketplace mechanics mirror CitizenShipper's.
Emerging players
- Royal Paws: Ground pet transport service specializing in long-distance dog and cat shipping. Smaller, pet-only specialist that competes head-on with CitizenShipper's core pet-transport vertical.
- Happy Tails Travel: Pet transport and relocation service offering ground shipping for dogs and cats across the US. Smaller specialist serving the same primary use case as CitizenShipper's core pet transport marketplace.
Others
- Deliver My Ride: Vehicle delivery service that ships purchased cars directly to buyers. Adjacent to CitizenShipper's vehicle transport category but focused on the dealership-to-consumer delivery niche rather than the broader shipper-carrier marketplace.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
CitizenShipper social profiles
Digital presenceCitizenShipper compliance and trust
Trust signalCompliance2 records
CitizenShipper financial estimates
Financial estimateRevenue estimate
Valuation estimate
CitizenShipper leadership team
Management profileNumber of profiles
CitizenShipper funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CitizenShipper M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CitizenShipper
What does CitizenShipper do?
CitizenShipper operates an online marketplace that connects pet owners, vehicle owners, and households needing to ship items with a network of 2,500+ background-checked, independent transporters. Customers post free listings and receive competing quotes from verified drivers through a reverse-bidding model, then book directly through the platform with a Booking Assurance Guarantee and a $1,000 Pet Protection Plan on every pet booking. The platform serves all 50 US states and covers pets, vehicles, motorcycles, boats, household items, heavy equipment, and freight.
Is CitizenShipper a public or private company?
CitizenShipper is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CitizenShipper founded?
CitizenShipper was founded in 2008. It employs 11 to 50 people.
Where is CitizenShipper based?
CitizenShipper is headquartered in Broomfield, United States, in the North America region.
How does CitizenShipper make money?
Three revenue lines are on record. Driver Subscription is the primary driver. The others are booking Fee and marketplace Commission.
Who are CitizenShipper's main competitors?
Direct peers on record are uShip, GoShare, Dolly, Lugg, Bungii and Sherpa Auto Transport. Roadie is listed as a broad incumbent. Emerging players are Royal Paws and Happy Tails Travel. Deliver My Ride is listed as an others.
Does CitizenShipper have an API?
No public API is recorded for CitizenShipper.
What industry is CitizenShipper in?
CitizenShipper's product category is Online Shipping Marketplace. Its primary akta.pro industry code is BPAMAHAI, Pet Care & Pet Services Platforms (Sitting, Walking, Grooming), with a secondary code of HSANAIAG, Interstate/Regulated Pet Transport (Health Certs/Compliance). Its NAICS code is 81291.