Airweb
Airweb is a French SaaS provider of dematerialized transport ticketing and MaaS solutions, serving 100+ public transport networks across five countries. Its platform offers mobile ticketing, web sales, passenger information, and multi-network aggregation through the tixiPASS application.
- Company typePrivate
- Founded1999
- HeadquartersSaint-cloud, France
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Airweb does
Airweb SAS is a French software company founded in 1999 that provides dematerialized ticketing and mobility-as-a-service (MaaS) solutions to public transport authorities, transport operators, and mobility collectivités. Headquartered in Saint-Cloud, France, and supported by Paragon ID since 2018, the company delivers a cloud-based SaaS platform centered on a unified customer account that underpins mobile ticketing (m-Ticket), web-based ticket sales (e-Boutique), passenger information applications, a back-office monitoring tool, and a national multi-network consumer app (tixiPASS). The platform supports QR-code validation, offline operation, anti-fraud via device/session locking, and integrates with France Connect for identity and API particulier for eligibility validation. Technology stack is rule-based and interoperability-focused rather than AI-led, with accessibility compliance (EN 301 549 v.3.2.1, RGAA) as a stated differentiator.
The company operates a B2B model selling subscriptions to transport networks and authorities, with multi-year enterprise contracts and reference at the Centrale d'Achat du Transport Public (CATP) enabling public-sector procurement. Airweb also earns transaction fees on ticket sales processed through the platform, including via partnerships with Payzen and Apple Pay. The tixiPASS app generates network membership and distribution fees. Distribution combines direct enterprise sales with strategic channel partnerships, most notably the SNCF Connect integration (2023) that distributes tickets across 22 urban networks covering 500+ communes, and white-label mobile applications branded for individual transport networks.
Airweb serves more than 80 urban agglomérations and 100+ transport networks across 5 countries (France, Spain, Morocco, Canada, and one additional market). Named customers include Transdev, Keolis, TBM Bordeaux, TAO Orléans, RTC Québec, Rabat Salé Tramway, Consell Insular de Menorca, and Tul.M Laon. The company is led by CEO Xavier Debbasch and operates with 11-50 employees, making it a small, focused SME competing in the French and broader European public-transport digitalization market.
Airweb firmographics
Firmographics- Name
- Airweb
- Legal name
- airweb
- Website
- https://airweb.fr
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Airweb is a French SaaS provider of dematerialized transport ticketing and MaaS solutions, serving 100+ public transport networks across five countries. Its platform offers mobile ticketing, web sales, passenger information, and multi-network aggregation through the tixiPASS application.
- Ownership category
- akta.pro rank
Airweb industry classification
Industry- Product category
- Public Transport Ticketing Software
- akta.pro primary industry
- Mobile Ticketing & Digital Pass Apps (THAIAMAB)
- akta.pro secondary industries
- Online Booking & Reservation Platforms (B2B/B2C) (THALAMAA), Ground Transport Booking Platforms (Rail/Bus/Shuttle) (THALAFAD), B2B OTA/White-Label Booking Platforms & Affiliate Networks (THAKAAAO)
Keywords
Where Airweb is headquartered
LocationHeadquarters
- HQ city
- Saint-cloud
- HQ country
- France
- HQ region
- Europe
Offices2 records
Markets served
Airweb business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Platform Licensing (SaaS): Airweb provides its ticketing platform as a SaaS solution to transport networks and authorities. The platform is referenced at the Centrale d'Achat du Transport Public (CATP), enabling public sector procurement.
- Mobile Application Licensing: White-label mobile applications (m-Ticket) sold to transport networks under their own branding. Available through the CATP.
- tixiPASS Network Fees: tixiPASS is available for transport networks to distribute their tariffs, generating network membership and distribution fees.
- Transaction Fees: Revenue generated from ticket sales processed through the platform, including various payment methods (CB, Apple Pay, SEPA mandate, deferred payment).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise transport networks and authorities |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels10 records
Airweb product offering
Product offeringCore offering
Airweb provides a cloud-based SaaS platform and white-label mobile applications that enable public transport authorities, network operators, and mobility authorities to dematerialize the sale and validation of transport tickets. The platform spans m-ticketing (m-Ticket) via QR code on smartphones, a web-based e-Boutique for online sales (including school subscriptions), a MaaS platform for multimodal distribution, the national multi-network tixiPASS app, a passenger information application, a transport network website product, and a back-office monitoring console. It is sold as a B2B SaaS solution to transport networks and authorities in France and internationally (5 countries).
Product overview
Airweb offers a platform-plus-modules architecture for digital transport ticketing and mobility services. The core is the Plateforme MaaS (MaaS platform) which provides a unified customer account system underpinning all products. Key modules include m-Ticket for mobile ticket validation, e-Boutique for web-based sales (available in school and classic variants), an Appli Informations Voyageurs combining passenger information with ticketing, and a dedicated website product. The tixiPASS sub-brand provides a national multi-network aggregation app. Back Office de monitoring serves as the operator administration interface with real-time statistics and fare management. The Tap and Protect module enables onboard contactless card payments. All products are delivered via SaaS and are available as white-label solutions customizable to each transport network's branding.
Differentiator
Problem solved
Functional benefit
Brands
- tixiPASS: National multi-network mobile ticketing application launched in 2018, available on iOS and Android, allowing users to purchase and validate transport tickets across multiple networks
Products and services
- Plateforme MaaS Mobility-as-a-Service platform built around a unique customer account enabling transport authorities to offer real-time information, multimodality, intermodality, and combined pricing. Supports gradual service development with revenue distribution tools between operators. Target customers: mobility authorities and transport operators managing multimodal transport networks.
- m-Ticket Mobile ticketing solution enabling passengers to purchase and validate transport tickets via smartphone using QR codes. Supports multi-user travel, installment payments, and ticket purchasing for third parties. Reduces onboard sales and fraud while maintaining validation. Target customers: public transport networks and authorities selling tickets to travelers.
- e-Boutique Web-based ticket sales platform available 24/7 in school and classic versions. Interfaces with all classic ticketing systems for card recharging. Features include family accounts, SEPA mandates, tacit renewal, and volume pricing. Collects necessary data for school transport planning. Target customers: public transport authorities and operators selling subscriptions online.
- Appli Informations Voyageurs White-label mobile application combining real-time passenger information and m-ticketing. Features real-time next departures, route planning, traffic updates, news alerts, and multimodal mobility services. SAE interface and third-party journey calculator integration available. Target customers: transport networks and authorities providing traveler information to their passengers.
- Site web Modern, customizable website for transport networks with route planning, schedules, traffic info, mobility alternatives, news, fares, e-boutique integration, and downloadable documentation. Fully manageable with single administration console shared with mobile app. Target customers: transport networks and authorities seeking a branded mobility web portal.
- tixiPASS First national multi-network ticketing application by number of member networks in France. Aggregates 60+ transport networks in a single app. Supports QR code validation or auto-validation. Provides geolocated usage data and real-time analytics for network operators. Target customers: member transport networks and end-user travelers across France.
- Tap and Protect Contactless bank card payment solution for bus onboard purchases. Accepts contactless and standard card payments without cash. Interfaces with driver ticket restocking systems. Deployed in partnership with Paragon ID. Target customers: bus operators and transport networks needing onboard card payment acceptance.
Quantifiable outcome
- Apple Pay represents 40% of ticket sales on pilot network
- +4 more outcomes
Companies that use Airweb
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles4 records
Airweb technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature11 records
Airweb partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core, flagship and minor.
- PayzencorePayzen collaborated with Airweb and Apple to integrate Apple Pay into Airweb's mobile applications and e-boutique. Payzen provides the payment infrastructure enabling secure contactless payments for transport tickets.
- SNCF ConnectflagshipAirweb partnered with SNCF Connect to integrate its ticketing platform into the SNCF Connect app. Users can now purchase and validate tickets for 22 urban transport networks covering 500+ communes directly through SNCF Connect. This is a major distribution partnership enabling Airweb to reach millions of daily commuters.
- Paragon ID (Products)coreAirweb and Paragon ID co-developed the 'Tap and Protect' solution for on-board CB payment, implemented on TBM Bordeaux lines. Paragon ID provides the Open validator hardware that integrates with Airweb's platform.
- GARTminorGART (Groupement des Autorités Responsables de Transport) supports the tixiPASS application as a national initiative for mobility.
- AGIRminorAGIR association supports tixiPASS as part of the national multi-network ticketing initiative.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
Airweb competitors and assessment
Company assessmentDirect peers
- Masabi: Masabi provides a SaaS mobile ticketing platform (Justride) for public transport agencies globally, including QR-code-based m-tickets, validator integrations, and white-label apps — directly comparable to Airweb's m-Ticket and e-Boutique stack.
- Bytemark: Bytemark delivers mobile ticketing and fare validation solutions for transit agencies, including m-ticket apps and account-based back-office systems — a direct competitor to Airweb's m-Ticket and validation modules.
- Vix Technology: Vix Technology provides automated fare collection, mobile ticketing, and transit data solutions for public transport operators across Europe, the Americas, and APAC. Directly comparable to Airweb on transit ticketing and MaaS-enabling software.
- Token Transit: Token Transit provides mobile ticketing apps for transit agencies and universities, with QR-code validation and agency-specific customization. Comparable to Airweb's white-label m-Ticket model serving smaller and mid-sized networks.
Broad incumbents
- Cubic Transportation Systems: Cubic is a major global incumbent in transit fare collection, offering account-based ticketing, validators, and mobile apps (Umo platform). Comparable to Airweb at the fare-management layer, though Cubic is larger and serves many more geographies.
- Conduent Transportation: Conduent provides electronic fare collection, transit mobility, and mobility-as-a-service solutions to public transport authorities. Comparable to Airweb on the B2B back-office and ticketing platform layer, with much broader scale.
- INIT (Innovative Transportation): INIT provides integrated IT solutions for public transport (planning, operations, ticketing, passenger information) to operators globally. Comparable to Airweb on the back-office and passenger information dimensions, with a broader product suite.
- Trapeze Group (Modaxo): Trapeze provides transit planning, scheduling, and passenger information software to public transport authorities. Comparable to Airweb on the passenger information and platform layer for AOM clients.
Emerging players
- Moovit: Moovit is a MaaS app providing multimodal journey planning, real-time data, and integrated ticketing across 3,500+ cities. Comparable to Airweb on the MaaS / passenger information axis, with a much larger consumer app footprint.
- Transit App: Transit App provides multimodal journey planning and integrated mobile ticketing in partnership with transit agencies. Comparable to Airweb on the consumer app and integrated payment layer, though focused more on consumer UX than B2B SaaS.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Airweb social profiles
Digital presenceAirweb compliance and trust
Trust signalCompliance5 records
Airweb financial estimates
Financial estimateRevenue estimate
Valuation estimate
Airweb leadership team
Management profileNumber of profiles
Profiles1 record
Airweb funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Airweb M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Airweb
What does Airweb do?
Airweb provides a cloud-based SaaS platform and white-label mobile applications that enable public transport authorities, network operators, and mobility authorities to dematerialize the sale and validation of transport tickets. The platform spans m-ticketing (m-Ticket) via QR code on smartphones, a web-based e-Boutique for online sales (including school subscriptions), a MaaS platform for multimodal distribution, the national multi-network tixiPASS app, a passenger information application, a transport network website product, and a back-office monitoring console. It is sold as a B2B SaaS solution to transport networks and authorities in France and internationally (5 countries).
Is Airweb a public or private company?
Airweb is a private company. It is classified as corporate owned and is currently operating.
When was Airweb founded?
Airweb was founded in 1999. It employs 11 to 50 people.
Where is Airweb based?
Airweb is headquartered in Saint-cloud, France, in the Europe region.
How does Airweb make money?
Four revenue lines are on record. Software Platform Licensing (SaaS) is the primary driver. The others are mobile Application Licensing, tixiPASS Network Fees and transaction Fees.
Who are Airweb's main competitors?
Direct peers on record are Masabi, Bytemark, Vix Technology and Token Transit. Broad incumbents are Cubic Transportation Systems, Conduent Transportation, INIT (Innovative Transportation) and Trapeze Group (Modaxo). Emerging players are Moovit and Transit App.
Does Airweb have an API?
No public API is recorded for Airweb.
What industry is Airweb in?
Airweb's product category is Public Transport Ticketing Software. Its primary akta.pro industry code is THAIAMAB, Mobile Ticketing & Digital Pass Apps, with a secondary code of THALAMAA, Online Booking & Reservation Platforms (B2B/B2C).