What Civility Partners does

Civility Partners is a privately held, founder-owned workplace culture consulting firm headquartered in La Mesa, California, founded by Catherine Mattice in 2008–2009. The firm helps organizations diagnose and remediate toxic workplace behaviors through three core service lines: culture change consulting built on a proprietary OIL (Organizational, Individual, Leadership) model, specialized coaching for abrasive high-performing leaders, and customized workforce climate surveys measuring relationships, communication, satisfaction, engagement, and inclusion. It supplements these with a portfolio of on-site and virtual training programs (bystander intervention, psychological safety, DEI, manager development), keynote speaking, a self-serve digital storefront (learn.civilitypartners.com), and 60+ courses distributed through LinkedIn Learning. Customer base spans roughly 300 cumulative clients across government, healthcare, manufacturing/energy, aerospace, legal/financial, nonprofit, higher education, and hospitality verticals, with marquee logos including NASA, Chevron, Stanford, ACLU, American Red Cross, Embraer, and US Marines.

The firm's go-to-market is sales-led enterprise consulting combined with content-led demand generation: Catherine Mattice's TEDx talks, media appearances in NPR, CNN, Forbes, HBR, and USA Today, and a 2024 Wiley publication ('Navigating a Toxic Workplace For Dummies') drive inbound interest that converts into custom-quoted culture change and coaching engagements typically running 3–6 months with multi-year continuation potential. Distribution is multi-channel: direct enterprise sales, LinkedIn Learning marketplace licensing, the proprietary digital storefront, and conference/keynote-driven lead generation. There is no disclosed public pricing, no external funding, and no AI/ML technology stack — the intellectual property is human-delivered methodology refined over 15+ years and 400+ abrasive-leader coaching engagements.

Operationally the firm is small (1–10 employees) and bootstrapped, with the founder as the primary subject-matter expert, public face, and likely majority owner. Recognition is high relative to size: multiple regional and global trade awards (2020–2026), 'HR Consulting CEO of the Year' honors, and influential thought-leadership rankings. The business is positioned as a high-touch boutique specializing in systemic prevention rather than reactive correction, which is a defensible niche but limits scalability absent productization, which the firm has begun pursuing through digital products and LinkedIn Learning distribution.

Name

Civility Partners

Legal name

Civility Partners, Inc.

Website

https://civilitypartners.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

Civility Partners is a founder-owned workplace culture consulting firm that helps organizations remediate toxic behaviors through culture change consulting, abrasive-leader coaching, climate surveys, and training, serving roughly 300 cumulative clients across government, healthcare, energy, financial, and nonprofit sectors.

Ownership category

akta.pro rank

Product category

Workplace Culture Consulting

NAICS

Human Resources Consulting Services (541612)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Human Capital & Workforce Transformation Consulting (BPAHACAE)

akta.pro secondary industries

Culture, Engagement & Employee Experience (EX) Consulting (BPAHAGAI), Leadership Development & Executive Coaching (BPAHAGAD)

Keywords

• Workplace culture consulting
• Executive coaching services
• Harassment prevention training
• Organizational culture assessment
• Leadership development consulting

Headquarters

HQ city

La Mesa

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D

Revenue model

1. Culture Change Consulting: Comprehensive consulting engagements using proprietary OIL Model process to diagnose, design, and implement culture interventions. Includes workforce surveys, leadership coaching, and systems-level support. Typically 3-month initial engagements with ongoing partnership.
2. Executive Coaching for Abrasive Leaders: Specialized coaching program for high-performing but behaviorally challenging leaders. Includes 15 peer interviews, 4-6 months of weekly 60-90 minute coaching calls, and follow-up pulse interviews.
3. Training & Facilitation Services: On-site and virtual training programs on topics including bystander intervention, workplace violence prevention, communication skills, psychological safety, DEI, and management development. Both pre-made and customized programs available.
4. LinkedIn Learning Course Licensing: 60+ courses on workplace culture, harassment prevention, bullying, communication, and HR topics distributed through LinkedIn Learning platform to global audiences.
5. Digital Products and Resources: Free and paid digital resources including ebooks, checklists, conversation guides, templates, webinar recordings, and train-the-trainer toolkits available through learn.civilitypartners.com.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

Civility Partners provides workplace culture transformation consulting, coaching, and training services for organizations. Using their proprietary OIL (Organizational, Individual, Leadership) model, they diagnose culture misalignments, conduct workforce climate surveys, deliver specialized coaching for abrasive or toxic leaders, and run on-site/virtual training programs on topics like bystander intervention, harassment prevention, psychological safety, and inclusive leadership.

Product overview

Civility Partners offers a comprehensive suite of workplace culture transformation services organized around a proprietary OIL (Organizational, Individual, Leadership) model. The core portfolio includes Culture Change Consulting Service, Coaching for Toxic Rockstars (specialized coaching for abrasive leaders), Workforce Surveys (climate assessments), and Training & Facilitation programs covering topics such as Bystander to Upstander, Workplace Violence Prevention, Communicating with Civility, Manager Evolution Lab, Psychological Safety, and Unconscious Bias. Additional offerings include Keynote Speaking, a Culture Calculator free tool, Free Resources Bundles, an Upstander Train-the-Trainer Toolkit, and over 60 LinkedIn Learning courses. The company also published the book Navigating a Toxic Workplace For Dummies (Wiley). The services are delivered through consulting engagements, coaching programs, group training sessions, and self-service digital resources.

Differentiator

Problem solved

Functional benefit

Products and services

• Culture Change Consulting Service Diagnostic and intervention consulting using the proprietary OIL (Organizational, Individual, Leadership) model to address workplace bullying, harassment, and toxic culture. Includes workforce surveys, leadership coaching, and systems-level support for enterprise and government clients seeking sustainable culture change.
• Coaching for Toxic Rockstars Specialized executive coaching for abrasive high-performing leaders, including up to 15 confidential peer interviews, four months of weekly coaching calls (60-90 minutes), and follow-up pulse interviews to measure behavioral change.
• Workforce Survey Customized climate assessment service measuring five dimensions: Relationships, Internal Communication, Job Satisfaction, Employee Engagement, and Inclusion. Includes survey customization, execution, interviews, data analysis with thematic qualitative review, and comprehensive reporting.
• Training & Facilitation On-site and virtual training programs covering Bystander to Upstander, Workplace Violence Prevention, Coaching Employees Engaged in Toxic Behavior, Communicating with Civility, Manager Evolution Lab, Creating an Inclusive Work Environment, Intercultural Communication, Psychological Safety, and Recognizing & Mitigating Unconscious Bias.
• Keynote Speaking Dynamic keynote presentations on harassment prevention, minimizing workplace bullying, and engaging leaders and staff in workplace culture, delivered at conferences and corporate events.
• LinkedIn Learning Courses Over 60 self-paced video courses on Strategic Human Resources, Bystander Training, Handling Workplace Bullying, Teaching Civility, Driving Workplace Happiness, Creating Positive Work Environments, Preventing Harassment, and related topics, distributed globally through the LinkedIn Learning platform.
• Upstander Train-the-Trainer Toolkit Structured toolkit that enables organizations to deliver the Bystander to Upstander training in-house, including facilitation scripts, professional guidance, and training materials for internal trainers.
• Navigating a Toxic Workplace For Dummies Published book (Wiley, 2024) by Catherine Mattice providing tools and skills to counter toxic behavior, understand organizational change as a manager or HR professional, and support employees dealing with toxic workplace situations.

Quantifiable outcome

• Survey satisfaction with supervisory support increased from 50% to 87% in one healthcare client
• +5 more outcomes

Named customers18 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• National Workplace Bullying Coalition (NWBC)coreStrategic or Co-development Partner · 1 January 2016Catherine Mattice is one of four founders of this nonprofit focused on education and legislation about workplace bullying. The NWBC's conferences have included keynotes from Congresspeople. Their proposed bill, the Dignity at Work Act, has passed the House in Rhode Island. The entire Civility Partners team contributes to the health and growth of the NWBC.
• International Association on Workplace Bullying and Harassment (IAWBH)coreStrategic or Co-development PartnerCatherine Mattice served as keynote speaker for the 2021 conference and Conference Committee Chair for the 2022 conference in San Diego. The association brings together academics from around the world to share research on correcting and preventing workplace bullying and harassment.
• LinkedIn LearningcoreChannel Partner/ Reseller/ DistributorDistribution partner for 60+ courses on workplace culture, harassment prevention, bullying, communication, DEI, and HR topics. Courses reach global audiences through LinkedIn Learning's platform with free 30-day trial promotions.
• Scenario LearningminorChannel Partner/ Reseller/ DistributorScenario Learning distributes Catherine Mattice's courses for online training programs. Described as a roster of subject matter experts. CEO and Editorial Director provide testimonials about her professional work and clean delivery.
• WD-40 CompanyminorChannel Partner/ Reseller/ DistributorGarry Ridge, retired CEO of WD-40 Company and author, provided testimonial endorsement for Catherine Mattice's book 'Navigating a Toxic Workplace For Dummies'.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• FranklinCovey: Global leadership, culture, and execution consultancy offering The 7 Habits, Leading at the Speed of Trust, and Unleash Potential. Competes in the same enterprise training and leadership culture space as Civility Partners, but at vastly greater scale and broader portfolio.
• Gallup: Workplace analytics and consulting firm built around the Q12 employee engagement framework and State of the Workplace research. Comparable on culture assessment methodology and workforce survey services, though much larger and more research-driven.
• Great Place to Work: Global authority on workplace culture, offering certification, surveys, and culture consulting built around the Trust Index. Comparable culture-assessment methodology and enterprise client base, but at significantly larger global scale.
• Korn Ferry: Global organizational consulting firm with leadership development, culture, and talent practices. Overlaps with Civility Partners on culture transformation and leadership coaching, but operates at enterprise scale with a much broader service portfolio.

Emerging players

• Quantum Workplace: Employee engagement survey and analytics platform used by HR teams to measure and improve culture. Comparable to Civility Partners on the survey and benchmarking side of culture assessment, delivered as a scalable software platform.
• Culture Amp: Employee engagement and culture platform combining surveys, analytics, and development tools. Competes with Civility Partners' workforce survey and culture assessment offering through a SaaS model — an emerging threat to bespoke culture consulting.

Direct peers

• Senn Delaney (a Heidrick & Struggles company): Long-established culture transformation consultancy specializing in shifting organizational culture and leadership behavior. Closely comparable to Civility Partners' core culture-change consulting and abrasive-leader coaching, but operating at materially larger scale inside Heidrick & Struggles.
• The Grossman Group: Workplace communication and culture consultancy focused on civility, leadership communication, and culture change. Directly comparable to Civility Partners' communication, civility, and culture assessment services.
• VitalSmarts (a Wiley brand): Training company behind Crucial Conversations, Crucial Influence, and Change Anything — focused on difficult-conversation skills and behavior change. Comparable product offering and methodology overlap with Civility Partners' training and bystander-intervention programs.
• Partners In Leadership: Culture and organizational performance consultancy focused on changing workplace culture and leadership behavior. Highly comparable to Civility Partners' culture change, workforce surveys, and leadership development offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/CivilityCP
• YouTubeyoutube.com/channel/UCjYrRSATjJA9ihYRDey4GTA
• Facebookfacebook.com/CivilityPartners
• LinkedInlinkedin.com/company/civility-partners
• Instagraminstagram.com/civilitypartners
• TikToktiktok.com/@civilitypartners?lang=en

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Civility Partners