Smarter Contact

What Smarter Contact does

Smarter Contact is a private, Tampa-based SaaS company founded in 2019 that provides an integrated communications and workflow platform for real estate investors, agents, brokers, wholesalers, and other real estate professionals. Its product combines SMS campaigns, two-way messaging, a high-volume power dialer, built-in CRM, call recording, voicemail, drip and keyword campaigns, compliance controls, and iOS and Android access. The platform applies AI to draft replies, analyze tone, assess templates, detect opt-out intent, monitor campaigns, and flag phone-number health or block-rate issues.

The company uses a hybrid model of tiered subscriptions and usage charges. Plans span Starter at $199 per month to Elite Plus volume tiers up to $1,799 per month, with monthly, quarterly, and annual billing, included SMS allowances, recurring phone-number and additional-seat fees, and metered text, calling, voicemail, and enrichment usage. Customers can self-serve through a web application and seven-day trial, use mobile apps, or engage sales for enterprise and custom plans. Distribution is vertically focused on real estate, with adjacent positioning for home-service businesses and marketing agencies, while the company reports more than 10,000 professionals using the platform.

Name

Smarter Contact

Legal name

Smarter Contact Inc.

Website

https://smartercontact.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

51–100 employees

Short description

Smarter Contact provides an AI-assisted SMS, voice-calling, power-dialer, and CRM platform for real estate investors, agents, brokers, wholesalers, and related agencies, with mobile access, self-serve onboarding, and usage-based subscription pricing.

Ownership category

akta.pro rank

Product category

SMS and Voice Communications Platform

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF)

akta.pro secondary industries

Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC), Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK)

Keywords

• SMS marketing platform
• Voice broadcasting software
• Real estate CRM
• Power dialer system
• A2P messaging compliance

Headquarters

HQ city

Tampa

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Messaging Subscriptions: Monthly/quarterly/annual subscription plans (Starter, Pro, Elite, Elite Plus tiers) with varying feature sets and included SMS credits. Includes AI-powered bundle, mobile app access, CRM, compliance features. Revenue is primarily recurring with tiered pricing based on features and included usage.
2. Usage-Based SMS/Voice: Pay-per-use charges for outbound text messages (varying by tier from $0.013-$0.03/text), calling minutes (varying by tier from $0.01-$0.03/min), voicemail drops (varying by tier), and contact record enrichment/skip tracing. These usage fees are billed on top of subscription fees.
3. Phone Number Fees: Monthly recurring fees for phone numbers ($2-$5/month depending on plan tier). Numbers are released 48 hours after subscription cancellation.
4. Additional User Seats: Additional user seats available for purchase on top of included seats per plan ($99-$199/month per additional user depending on plan tier).

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Smarter Contact provides an all-in-one AI-powered text and voice communications platform that combines SMS messaging, voice calling with a multi-line power dialer, and a built-in CRM. The platform is designed for high-volume outbound outreach, drip campaigns, and TCPA-compliant communications, primarily serving real estate professionals including investors, agents, brokers, wholesalers, and developers.

Product overview

Smarter Contact is an all-in-one AI-powered text and voice communications platform designed primarily for real estate professionals. The platform consists of two core products: Messaging Plans (AI-powered SMS campaigns, automated workflows, and CRM) and Calling Plans (high-volume power dialer and call management), both unified under a single interface. The Mobile App provides on-the-go access to all platform features. The AI Bundle add-on provides eleven AI agents for message drafting, compliance protection, campaign monitoring, and performance optimization. Pricing is structured across four main subscription tiers (Starter, Pro, Elite, Elite Plus) with usage-based pricing for texts, calls, and phone numbers. The platform integrates natively with Zapier and multiple real estate CRMs (REISift, Salesforce, HighLevel, Pipedrive, Follow Up Boss) and offers specialized solutions for real estate investors, agents, brokers, wholesalers, and property developers.

Differentiator

Problem solved

Functional benefit

Products and services

• Messaging Plans AI-powered text messaging platform enabling automated SMS campaigns, two-way messaging, drip campaigns, workflow automation, contact management, and CRM integration for engaging and nurturing contacts.
• Calling Plans Automated high-volume outbound calling solution featuring a power dialer with multiple phone lines, simultaneous dialing, predictive/preview/double/speed dialing modes, personalized call scripts, voicemail drops, and call recording.
• Mobile App Cross-platform native mobile application for iOS and Android enabling real-time push notifications, campaign management, call answering, conversation handling, sub-account access, and AI campaign monitoring on the go.
• AI Bundle Suite of eleven integrated AI agents including AI Filter, AI Template Assistance, AI Insights, AI Tone Analysis, AI Campaign Monitoring, AI Compliance Protection, and AI Campaign Enhancer, providing automated message drafting, compliance protection, and campaign optimization.

Quantifiable outcome

• 98% SMS open rate
• +4 more outcomes

Named customers12 records

Segments10 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability4 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• ZapiercoreTechnology or IntegrationIntegration partner allowing Smarter Contact to connect with hundreds of third-party applications. Users can create automated workflows connecting Smarter Contact with CRM, email marketing, project management, and other business tools without coding.
• Follow Up BosscoreTechnology or IntegrationCRM integration for real estate professionals, allowing contact sync and disposition data exchange between platforms.
• SalesforcecoreTechnology or IntegrationEnterprise CRM integration for syncing contacts and communication history with Salesforce.
• REISiftcoreTechnology or IntegrationCustom direct integration with REISift for two-way data sync. Allows importing data directly into Smarter Contact with one click and syncing contact records and dispositions between platforms.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Launch Control: Real estate-specific SMS and calling platform for investors and agents. Directly comparable as a vertical SaaS in real estate text/voice communications; Smarter Contact maintains an explicit comparison page against it.
• Follow Up Boss: Real estate CRM with built-in SMS, calling, and lead routing. Directly comparable as a core CRM/communications platform serving the same agent and broker segments; Smarter Contact integrates with it.
• BatchLeads: Real estate lead generation and skip tracing platform with integrated SMS and dialer features. Comparable in targeting the same real estate investor/agent buyer with high-volume outreach tooling.
• ReadyMode: Cloud-based power dialer and outbound calling platform used by sales teams including real estate. Directly comparable in calling/power-dialer functionality that Smarter Contact competes against.
• BatchDialer: Real estate-specific auto dialer for high-volume outbound calling. Comparable in targeting the same investor/agent persona with calling-centric workflows.
• PhoneBurner: Power dialer and sales productivity platform with SMS and CRM features. Comparable in outbound calling automation for sales teams, particularly SMB real estate and home services.
• REsimpli: Real estate investing software with built-in CRM, texting, and pipeline tools for investors and wholesalers. Comparable in serving the same investor/wholesaler segment with overlapping communications and CRM features.

Broad incumbents

• Salesforce: Enterprise CRM platform with SMS integrations via AppExchange. Comparable as an incumbent CRM that Smarter Contact integrates with and competes against at the high end of the market.
• HighLevel: All-in-one marketing and sales platform with SMS, voice, CRM, and workflows for SMBs. Comparable as a broader incumbent offering overlapping communications features to many of the same SMB customers.
• Pipedrive: Sales CRM with messaging, calling integrations, and workflow automation for SMB and mid-market sales teams. Comparable in providing sales-oriented CRM that overlaps with Smarter Contact's CRM functionality.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/smartercontact

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Smarter Contact