ReadyMode
ReadyMode is a Vancouver-based SaaS company that provides an all-in-one outbound customer engagement platform combining a predictive dialer, built-in CRM, compliance tools, and caller ID reputation management for sales teams, call centers, and BPOs across verticals like real estate, solar, and insurance.
- Company typePrivate
- Founded2014
- HeadquartersVancouver, Canada
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What ReadyMode does
ReadyMode, headquartered in Vancouver, BC and founded in 2014 (originally as XenCALL), is a privately held software company that operates a hybrid-cloud, all-in-one outbound customer engagement platform for sales teams and call centers. The platform centers on a proprietary predictive dialer that uses an algorithm to automatically adjust dialing speed and maximize agent efficiency, supported by a built-in CRM, lead management, real-time reporting, and TCPA/DNC compliance tooling. The company is legally Readymode.com, Inc., governed under British Columbia law, and operates an affiliated voice services subsidiary, AM Communication Labs Inc., which provides the underlying telecom infrastructure.
ReadyMode's product surface includes a premium tier branded Readymode iQ, which adds Caller ID Reputation monitoring, Autopilot (with a Smart Mode variant that selects optimal DIDs using real-time carrier-level intelligence), Managed Remediation to restore spam-flagged numbers, and Voicemail Drop. A generative AI layer was added in November 2025 through Agentforce AI Chat, a Salesforce-integrated 24/7 customer support capability. The company sells across vertical solutions for real estate, solar energy, health insurance, home improvement, BPO/agencies, and travel and tourism, with go-to-market executed through a sales-led enterprise and mid-market motion, inside sales, a self-serve 'Buy Now' option for SMBs, and BPO/agency reseller partners.
The revenue model is primarily seat-based subscription (annual or monthly recurring), supplemented by premium services, one-time implementation and activation fees, and usage-based telecom/regulatory pass-throughs (DID fees, USF, e911, porting). Pricing is quote-based and not publicly disclosed. The company has raised $4 million in venture debt from Scotiabank's Technology and Innovation Banking arm in July 2021 and has since scaled to 51-100 employees, serving thousands of businesses with reported outcomes including 400% faster time to ROI than industry average and 20% increases in customer engagement.
ReadyMode firmographics
Firmographics- Name
- ReadyMode
- Legal name
- Readymode.com, Inc.
- Website
- https://readymode.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- ReadyMode is a Vancouver-based SaaS company that provides an all-in-one outbound customer engagement platform combining a predictive dialer, built-in CRM, compliance tools, and caller ID reputation management for sales teams, call centers, and BPOs across verticals like real estate, solar, and insurance.
- Ownership category
- akta.pro rank
ReadyMode industry classification
Industry- Product category
- Call Center Dialer Software
- NAICS
- Telephone Call Centers (56142), Telemarketing Bureaus and Other Contact Centers (561422), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372), Services-Telephone Interconnect Systems (7385), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK)
- akta.pro secondary industries
- Contact Center Operations & Tools (ACD/IVR/CRM/WFM) (EDABACAA), Customer Service, Support & Contact Center CRM (HDAEAFAC)
Keywords
Where ReadyMode is headquartered
LocationHeadquarters
- HQ city
- Vancouver
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
ReadyMode business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Seat Subscription: Annual or monthly seat subscription fees providing access to the Readymode Call Center Suite platform. Subscribers pay for maximum concurrent users (Seats) that can simultaneously access the platform. Billing cycle begins on Service Activation Date with annual or monthly renewal periods.
- Premium Services: Additional premium services ordered beyond base seat subscriptions, billed on recurring basis. Includes specialized features like Readymode iQ with Autopilot and Carrier-Level Intelligence.
- Implementation & Activation Fees: One-time fees for initial service activation and provisioning, including implementation services. Charged upfront before account activation.
- Regulatory & Telecom Fees: Fees for phone numbers (DIDs), porting fees, regulatory fees including Universal Service Fund (USF), TRS, NANP, e911 fees, and regulatory recovery fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Annual | Subscription-based seat licensing |
| Subscription | Annual | Readymode iQ Premium Tier |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
ReadyMode product offering
Product offeringCore offering
ReadyMode is a hybrid-cloud, all-in-one outbound customer engagement platform that combines a predictive dialer, integrated CRM, lead management, and compliance tools for sales teams and call centers. The platform automates outbound calling, optimizes caller ID reputation through carrier-level intelligence, and provides real-time analytics to help organizations scale sales productivity across verticals such as real estate, solar, insurance, and BPO.
Product overview
Readymode is a hybrid-cloud, all-in-one outbound customer engagement platform for sales teams and call centers. The core platform centers on a Predictive Dialer using machine learning algorithms, supported by a Built-In CRM, Lead Management, Reporting & Insights, and Security & Compliance modules. Premium capabilities are available through the Readymode iQ tier, which includes Autopilot (Smart Mode with carrier-level intelligence for DID selection), Managed Remediation, Caller ID Reputation monitoring, and Voicemail Drop. Agentforce AI Chat adds a generative AI-powered Salesforce integration for 24/7 customer support. The platform also offers industry-specific solutions for Real Estate, Solar Energy, Health Insurance, Home Improvement, BPO/Agencies, and Travel & Tourism. Founded in 2014 (originally as XenCALL) and headquartered in Vancouver, BC.
Differentiator
Problem solved
Functional benefit
Brands
- Readymode iQ: Premium tier of the outbound customer engagement platform featuring Autopilot, caller ID reputation monitoring, assisted remediation, and custom call cadences.
- Autopilot
- Agentforce
Products and services
- ReadyMode Platform Hybrid-cloud, all-in-one outbound customer engagement platform combining predictive dialing, CRM, lead management, compliance, and real-time reporting for sales teams and call centers.
- Predictive Dialer
- Built-In CRM
- Readymode iQ
- Autopilot with Carrier-Level Intelligence
- Agentforce AI Chat
- Real Estate Solutions
- Solar Energy Solutions
- Health Insurance Solutions
- BPO/Agencies Solutions
- Home Improvement Solutions
- Travel & Tourism Solutions
Quantifiable outcome
- 400% faster time to ROI (3.5 months vs 9.18 month industry average)
- +5 more outcomes
Companies that use ReadyMode
Customer profileNamed customers7 records
Segments7 records
Ideal customer profiles3 records
ReadyMode technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability7 records
Feature7 records
ReadyMode partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and strategic.
- AM Communication Labs Inc.coreAM Communication Labs Inc. (FCC Filer ID 834408) is Readymode's affiliate providing voice services including VoIP telecommunications, 911 dialing, and third-party carrier connections for the platform.
- StripecoreStripe serves as Readymode's payment processing partner, handling credit card payments and subscription billing through their platform.
- SalesforcestrategicSalesforce integration enables Agentforce AI Chat functionality, providing 24/7 first-line customer support directly within the Readymode platform using Salesforce's AI capabilities.
Scale indicators7 records
Recent moves7 records
Expansion highlights5 records
ReadyMode competitors and assessment
Company assessmentEmerging players
- PhoneBurner: Predictive dialing platform for outbound sales teams with CRM integrations and compliance features. Closely comparable product focus on outbound sales acceleration for SMB/mid-market sales organizations.
- Kixie: Cloud sales dialer with built-in CRM, voicemail drop, and SMS, focused on SMB and mid-market sales teams. Closely comparable feature set and target buyer; smaller-scale emerging competitor.
Broad incumbents
- RingCentral: Cloud communications provider with RingCentral Contact Center offering predictive dialing and AI features. Competes broadly in the same customer base but with a much larger UCaaS portfolio beyond contact center.
- 8x8: Cloud communications and contact center provider with predictive dialer, omnichannel, and analytics. Comparable in offering but typically deployed at larger enterprise scale and bundled with UCaaS.
- NICE CXone (inContact): Enterprise-grade cloud contact center suite from NICE with predictive dialing, omnichannel routing, WFM, and analytics. Comparable feature set but operating at much larger enterprise scale with broader portfolio.
- Genesys Cloud: Major enterprise contact center platform offering outbound dialing, omnichannel routing, workforce engagement, and AI. Overlaps with ReadyMode's outbound and CRM-integrated use cases but serves predominantly large enterprise accounts.
Direct peers
- Dialpad: AI-powered cloud communications and contact center platform with predictive dialer, built-in CRM, and AI-driven coaching. Comparable in customer base (sales teams and call centers) and emphasis on AI-augmented voice workflows.
- Talkdesk: AI-powered cloud contact center platform serving sales, service, and BPO customers with predictive dialing, CRM integrations, and verticalized AI agents. Directly comparable in target customer (outbound sales teams) and platform architecture.
- Aircall: Cloud-based phone system and call center software targeting SMB and mid-market sales and support teams. Closely comparable on pricing model (per-seat subscription), target segment (SMB/mid-market), and feature set (predictive dialer, CRM integrations).
- Five9: Cloud-based contact center software provider offering predictive dialing, inbound/outbound omnichannel, AI, and CRM integrations. Most direct large-scale competitor to ReadyMode in cloud predictive dialer for sales teams and BPOs.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ReadyMode social profiles
Digital presenceReadyMode financial estimates
Financial estimateRevenue estimate
Valuation estimate
ReadyMode leadership team
Management profileNumber of profiles
Profiles4 records
ReadyMode subsidiaries and ownership
Company hierarchySubsidiaries1 record
ReadyMode funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ReadyMode M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ReadyMode
What does ReadyMode do?
ReadyMode is a hybrid-cloud, all-in-one outbound customer engagement platform that combines a predictive dialer, integrated CRM, lead management, and compliance tools for sales teams and call centers. The platform automates outbound calling, optimizes caller ID reputation through carrier-level intelligence, and provides real-time analytics to help organizations scale sales productivity across verticals such as real estate, solar, insurance, and BPO.
Is ReadyMode a public or private company?
ReadyMode is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ReadyMode founded?
ReadyMode was founded in 2014. It employs 51 to 100 people.
Where is ReadyMode based?
ReadyMode is headquartered in Vancouver, Canada, in the North America region.
How does ReadyMode make money?
Four revenue lines are on record. Seat Subscription is the primary driver. The others are premium Services, implementation & Activation Fees and regulatory & Telecom Fees.
Who are ReadyMode's main competitors?
Emerging players on record are PhoneBurner and Kixie. Broad incumbents are RingCentral, 8x8, NICE CXone (inContact) and Genesys Cloud. Direct peers are Dialpad, Talkdesk, Aircall and Five9.
Does ReadyMode have an API?
No public API is recorded for ReadyMode.
What industry is ReadyMode in?
ReadyMode's product category is Call Center Dialer Software. Its primary akta.pro industry code is BPAFAFAK, Customer Service/Support CRM & Contact Center Platforms, with a secondary code of EDABACAA, Contact Center Operations & Tools (ACD/IVR/CRM/WFM). Its NAICS code is 56142 and its SIC code is 7372.