Think Company
Think Company is a Philadelphia-based, remote-first UX design and development consultancy that delivers research, design, technology, and DesignOps services to enterprise clients in Financial Services, Healthcare, Pharmaceuticals, and Telecommunications via project-scoped professional engagements.
- Company typePrivate
- Founded2009
- HeadquartersConshohocken, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Think Company does
Think Company is a Philadelphia-based, remote-first user experience design and development consultancy serving enterprise clients in regulated industries including Financial Services, Healthcare, Pharmaceuticals, and Telecommunications. The firm was founded in 2009 (previously operating as Think Brownstone) and operates with 101-250 employees distributed across the United States and Canada, having transitioned from a Philadelphia-centric model to remote-first between 2019 and 2021. Its service offering spans research and strategy, experience design, technology development, DesignOps, design systems, accessibility services, and Salesforce consulting, delivered via time-and-materials, project-scoped engagements with enterprise clients such as Comcast, ADP, Vanguard, Johnson & Johnson, Merck, MetLife, CHOP, Fiserv, Nemours, Newell, Eventbrite, and ASTM International.
The firm's underlying technology stack is conventional for a modern UX consultancy: Figma, Sketch, Invision, Abstract, and Storybook for component library documentation, with Bootstrap-based design systems and Scaled Agile Framework (SAFe) integration for enterprise clients. Think Company's primary proprietary asset is the Object-Oriented UX (OOUX) methodology for planning complex digital product information architecture, developed in-house by senior design staff. The company publishes a long-running blog, maintains an active social presence, and runs a formal alumni program and referral incentives (up to $1,000) to support pipeline.
Commercially, Think Company generates revenue through professional services and custom consulting engagements, with pricing structured as time-and-materials project work and no publicly listed rates. Go-to-market is direct enterprise field sales initiated through website contact forms and project scoping conversations. The firm has no external funding rounds disclosed, has remained founder-owned through a 2022 (announced May 2025) CEO transition from founder Russ Starke to co-founder Brian McIntire, and was recognized as a USA Today Top Workplace in 2024 with scores in the top 4% of its industry for work-life flexibility and top 19% for innovation.
Think Company firmographics
Firmographics- Name
- Think Company
- Legal name
- Think Company, Inc.
- Website
- https://thinkcompany.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Think Company is a Philadelphia-based, remote-first UX design and development consultancy that delivers research, design, technology, and DesignOps services to enterprise clients in Financial Services, Healthcare, Pharmaceuticals, and Telecommunications via project-scoped professional engagements.
- Ownership category
- akta.pro rank
Think Company industry classification
Industry- Product category
- UX Design and Development Consulting
- NAICS
- Graphic Design Services (54143)
- SIC
- Services-Advertising Agencies (7311), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Digital Creative & Experience Design Agencies (Web/App/UX) (MPAAAAAD)
Keywords
Where Think Company is headquartered
LocationHeadquarters
- HQ city
- Conshohocken
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Think Company business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- Professional Services & Consulting: Think Company generates revenue through custom consulting engagements where they scope projects and build teams to meet client organizations' unique design and development needs. Services include research and strategy, experience design, technology development, DesignOps, and accessibility services. Engagement types include time and materials billing for project work.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels10 records
Think Company product offering
Product offeringCore offering
Think Company is a user experience design and development consultancy that scopes and staffs custom teams for enterprise clients to design, build, and modernize digital products. Services span research and strategy, experience design, front-end development, design systems, DesignOps, content strategy, accessibility, and Salesforce consulting, delivered primarily under time-and-materials contracts to organizations in Financial Services, Healthcare, Pharmaceuticals, and Telecommunications.
Product overview
Think Company is a user experience design and development consultancy agency that provides professional services rather than a packaged software product. Their offering consists of consulting and professional services including: UX/UI design, front-end development, service design, design systems, DesignOps consulting, research and strategy, content strategy, product design and development, visioning and strategy, and Salesforce consulting. They specialize in serving clients in Financial Services, Healthcare, Pharmaceuticals, and Telecommunications industries. Rather than a unified software platform, Think Company delivers project-based professional services through collaborative partnerships with client teams.
Differentiator
Problem solved
Functional benefit
Products and services
- Research and Strategy
- Experience Design (UX/UI and Service Design)
- Front-End Development
- Design Systems
- DesignOps Consulting
- Content Strategy
- Accessibility Services
- Salesforce Consulting
Quantifiable outcome
- Top 4% within industry for supporting work-life flexibility (USA Today Top Workplace 2024)
- +2 more outcomes
Companies that use Think Company
Customer profileNamed customers14 records
Segments4 records
Ideal customer profiles4 records
Think Company technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Think Company partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- ASTM InternationalcoreThink Company partnered with ASTM International to help modernize its suite of digital standards platforms and improve its member feedback process. The engagement involved DesignOps implementation, UX/UI design, front-end development, and building a comprehensive design system framework on Bootstrap with Storybook documentation. Worked in Scaled Agile Framework (SAFe) sprint teams.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Think Company competitors and assessment
Company assessmentDirect peers
- Ustwo: Digital product studio known for integrated design and engineering teams serving enterprise and consumer clients. Comparable operating model and emphasis on digital product outcomes for regulated buyers.
- IDEO: Pioneering design and innovation consultancy delivering human-centered design, research, and digital product work. Direct competitor for high-touch enterprise design engagements and methodology-led positioning.
- R/GA: Global digital agency combining brand, design, and technology capabilities for enterprise transformation. Overlaps with Think Company on digital product design and front-end development for large organizations.
- Code and Theory: Digital experience agency delivering strategy, design, and technology for enterprise transformations. Closely matches Think Company's bundled digital product offering and enterprise sales motion.
- Huge: Digital experience design agency serving enterprise clients across financial services, healthcare, and consumer industries. Highly comparable to Think Company's model of integrated UX, research, and front-end development for regulated buyers.
- Work & Co: Digital product agency building consumer and enterprise experiences with integrated design and engineering teams. Closely matches Think Company's end-to-end product model and enterprise client focus.
- Frog Design: Global design and innovation consultancy with deep enterprise work across regulated industries. Comparable in offering design research, product design, and digital transformation services to enterprise clients.
- Smart Design: Product design consultancy combining industrial design, UX, and digital capabilities for enterprise clients. Comparable in regulated-vertical depth and design-led transformation work.
- Fantasy: Experience design and engineering firm building digital products for brands and enterprises. Comparable integrated design + development delivery and similar mid-size enterprise engagement profile.
Broad incumbents
- Accenture Song (incl. Fjord): Design and experience arm of Accenture, offering design, research, and digital transformation at massive scale. Competes with Think Company for enterprise digital transformation RFPs but with vastly broader capabilities and balance sheet.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Think Company social profiles
Digital presenceThink Company financial estimates
Financial estimateRevenue estimate
Valuation estimate
Think Company leadership team
Management profileNumber of profiles
Profiles8 records
Think Company funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Think Company M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Think Company
What does Think Company do?
Think Company is a user experience design and development consultancy that scopes and staffs custom teams for enterprise clients to design, build, and modernize digital products. Services span research and strategy, experience design, front-end development, design systems, DesignOps, content strategy, accessibility, and Salesforce consulting, delivered primarily under time-and-materials contracts to organizations in Financial Services, Healthcare, Pharmaceuticals, and Telecommunications.
Is Think Company a public or private company?
Think Company is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Think Company founded?
Think Company was founded in 2009. It employs 101 to 250 people.
Where is Think Company based?
Think Company is headquartered in Conshohocken, United States, in the North America region.
How does Think Company make money?
One revenue line is on record: professional Services & Consulting.
Who are Think Company's main competitors?
Direct peers on record are Ustwo, IDEO, R/GA, Code and Theory, Huge, Work & Co, Frog Design, Smart Design and Fantasy. Accenture Song (incl. Fjord) is listed as a broad incumbent.
Does Think Company have an API?
No public API is recorded for Think Company.
What industry is Think Company in?
Think Company's product category is UX Design and Development Consulting. Its primary akta.pro industry code is MPAAAAAD, Digital Creative & Experience Design Agencies (Web/App/UX). Its NAICS code is 54143 and its SIC code is 7311.