What Database Consultants Australia does

Database Consultants Australia (DCA), operating under Sarb Management Group Pty Ltd, is a privately held Australian data services group headquartered in Melbourne. The company specializes in data migration, cleansing, enrichment, validation, and ongoing data management for corporate and government clients across Australia and New Zealand, with additional offices in Sydney, Bangkok, and Boston. Its service portfolio spans address and identity validation (Australian Death Check, National Change of Address, Geoscape G-NAF), risk and supplier research (Finvett), loyalty program management, publisher subscription BPO, and Salesforce Data Cloud consulting.

DCA operates four wholly-owned subsidiaries — ResearchMaster Pty Ltd, DCA Technologies Pty Ltd, DCA Cities Pty Ltd, and IncNet — supporting distinct product lines: ResearchMaster Enterprise (RME), a domestically developed research management SaaS; IncNet, a B2B firmographic and decision-maker database for Australia and New Zealand maintained since 1989; PayStay, a parking and mobility data sub-brand; and DCA Cities, focused on local government data solutions. The company holds PCI-DSS Level 1 certification (processing approximately 20 million transactions) and ISO 27001 accreditation, and is a member of ADMA.

The business model combines professional services engagements, recurring subscription/SaaS revenue from ResearchMaster, data monetization through IncNet licensing, and managed services (subscription BPO, loyalty program management, managed campaigns). Go-to-market is enterprise field sales supplemented by a regional website, Salesforce.org partnership, and category-specific industry partnerships (Australian Loyalty Association, Fundraising Institute of Australia). Customer segments are diversified across Not-for-Profit (primary), Financial Services, Retail and Loyalty, Utilities and Telecommunications, and B2B organizations.

Name

Database Consultants Australia

Legal name

Sarb Management Group Pty Ltd

Website

https://data.com.au

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

251–500 employees

Short description

Database Consultants Australia is a Melbourne-headquartered, privately held data services group providing data migration, cleansing, enrichment, validation, and research management solutions to enterprise, government, and not-for-profit clients across Australia and New Zealand.

Ownership category

akta.pro rank

Product category

Data Management and B2B Data Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Database/Application Data Layer Modernization (DB migration, ORM, caching) (BPAEAFAL)

akta.pro secondary industries

Database Tools & Ecosystem (Replication, Backup/Recovery, HA/DR, Monitoring) (HDAEAAAO), Managed Databases (Relational/NoSQL/In-Memory DBaaS) (HDABAAAE)

Keywords

• Data migration services
• Data cleansing services
• B2B data services
• Research management software
• Data enrichment services

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Data Services: Core data services including data migration, cleansing, enrichment, and management provided to enterprise clients. Revenue generated through project-based engagements and ongoing data processing services.
2. B2B Data Products: Sale of business contact information and firmographic data from the IncNet database to clients for marketing purposes in the Australian and New Zealand B2B marketplace.
3. Subscription Management: Subscription management and fulfillment services for publishers, including customer service, subscription renewals, acquisitions, cross-selling and up-selling. BPO services provided to corporate, charity, and council clients.
4. ResearchMaster Platform: Research management system licensing and support services for research organizations, providing automated data collection and reporting tools.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Database Consultants Australia provides business-critical data management services—including data migration, cleansing, enrichment, validation, and ongoing management—to corporate and government clients across Australia and New Zealand. The company also operates the ResearchMaster Enterprise research management system and the IncNet B2B contact database, and delivers complementary services such as loyalty program management, Finvett supplier risk research, and publisher subscription management.

Product overview

Database Consultants Australia (DCA) operates as a diversified data services group offering both proprietary products and professional services. Its core product portfolio includes ResearchMaster Enterprise (RME), a fully integrated research management system for Australian institutions, and IncNet, a B2B business contact database covering Australian and New Zealand companies. Beyond these, DCA provides a broad suite of data services spanning Data Services (migration, cleansing, enrichment, validation), Lead Acquisition, Loyalty Program Management, Finvett Risk Management, Salesforce Data Cloud consulting, Managed Campaigns, Sales Automation, and Publisher Subscription Management. The group also includes sub-brands PayStay and DCA Cities serving specific market sectors. The company positions itself as Australia and New Zealand's local data experts, delivering data solutions from detailed data migration and cleansing to lead acquisition, data management, and research management.

Differentiator

Problem solved

Functional benefit

Brands

• ResearchMaster Enterprise (RME): Highly automated, fully integrated research management system designed, developed and supported in Australia
• IncNet
• PayStay

Products and services

• ResearchMaster Enterprise (RME) Highly automated, fully integrated research management system designed, developed and supported in Australia; provides data management, collection, and reporting tools for research institutions and organisations.
• IncNet B2B Database B2B business contact database covering Australian and New Zealand companies and organisations, with firmographic data and decision-maker contact information for B2B marketing and sales.
• DCA Data Services Suite of enterprise data services including data migration, cleansing, enrichment, validation, deduplication, Australian Death Check, National Change of Address, email and phone validation, and Geoscape Australia G-NAF geocoding. Provided to corporate, government, and not-for-profit clients.
• Lead Acquisition B2B prospect list acquisition and lead generation service for Australia and New Zealand, delivered by DCA's in-house team of researchers using the IncNet data assets.
• Loyalty Program Management Bespoke loyalty program design, management, and optimisation services for retail and corporate clients across the loyalty program lifecycle.
• Finvett Risk Management Risk management and supplier research service providing due diligence and risk assessment for supply chains and business relationships, enabling investment and procurement decisions.
• Salesforce Data Cloud Consulting Salesforce Data Cloud integration and consulting service to help organisations unify and activate their customer data within the Salesforce ecosystem.
• Managed Campaigns Managed B2B marketing campaign services using DCA's data assets to plan and execute targeted outreach for clients.
• B2B Sales Automation B2B sales automation services leveraging IncNet prospect data to automate sales workflows and lead management.
• Publisher Subscription Management Subscription management and fulfilment BPO service for publishers, including customer service, subscription renewals, acquisitions, cross-selling and up-selling; costs managed below $5 per subscriber.

Quantifiable outcome

• Donations grew by 21% from 2021 to 2022 for Children's Cancer Institute using DCA data-driven campaigns
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Children's Cancer InstituteminorOthers · 1 January 2022DCA has partnered with Children's Cancer Institute since 2020 to support their CEO Dare to Cure fundraising campaign. DCA provides data-driven insights that helped grow donations by 21% from 2021 to 2022.
• Salesforce.orgcoreTechnology or IntegrationDCA Data Services team is a Nonprofit International Consulting Partner for Salesforce.org. This partnership enables DCA to provide Salesforce data migration services and best practices to nonprofit organizations, including co-hosting webinars and providing implementation guidance.
• Australian Loyalty AssociationminorGTM or Marketing PartnerDCA announced partnership with the Australian Loyalty Association for collaboration in the loyalty and customer engagement space.
• Fundraising Institute of Australia (FIA)minorGTM or Marketing PartnerDCA sponsors FIA awards including the Best Pivot Campaign or Initiative Award. DCA team attends and participates in FIA conferences, which serve as key industry events for nonprofit fundraising professionals.
• Association for Data-driven Marketing & Advertising (ADMA)minorOthersIncNet, a division of DCA, is a member of ADMA and adheres to their Code of Practice for regulating best practice in marketing and data handling.

Scale indicators4 records

Recent moves1 record

Expansion highlights5 records

Broad incumbents

• Talend (Qlik): Data integration and quality vendor offering self-serve tooling for migration and cleansing; competes with DCA's professional services-led approach with a more productised, cloud-native delivery model.
• Experian Data Quality: Global data quality and address validation specialist; overlaps directly with DCA's data cleansing, NCOA-equivalent, and deceased-checking services across ANZ and competes for similar enterprise and B2B data buyers.
• ZoomInfo: Global B2B contact and company intelligence platform; competes with IncNet for ANZ-origin leads targeting global accounts and demonstrates the modern productised model DCA's IncNet could evolve toward.
• Equifax Australia: Major ANZ credit bureau and consumer/commercial data provider; competes with IncNet and DCA's financial services data validation offerings and serves overlapping banking, telco, and utility clients.
• Informatica: Enterprise data integration and data quality platform; overlaps with DCA's migration, cleansing, and enrichment service layer but addresses larger enterprise estates globally with productised tooling.

Direct peers

• Research Solutions (Reprints Desk): Provider of research management and workflow software to academic, corporate, and government research teams; directly comparable to ResearchMaster Enterprise (RME) in product positioning and customer base.
• Melissa Data (Melissa): Global provider of address verification, identity validation, and data quality services; directly comparable to DCA's address validation, deceased-checking, and contact data cleansing products.
• Illion (formerly Dun & Bradstreet ANZ): Australia's leading B2B commercial data and risk analytics provider; the closest direct peer to IncNet for firmographic and decision-maker data, with similar verticals including financial services, government, and marketing.

Regional players

• Civica (research and data services): Australia-headquartered technology provider to government, utilities, and NFPs with overlapping data management and subscription management offerings to DCA's enterprise and council clients.

Others

• Salesforce Data Cloud: Strategic platform partner of DCA via the Salesforce.org consulting relationship; competes indirectly as enterprise customers adopt native Data Cloud capabilities that could displace third-party migration/cleansing services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• LinkedInau.linkedin.com/company/database-consultants-australia

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Database Consultants Australia