What Radiant Plumbing & Air Conditioning does

Radiant Plumbing & Air Conditioning (legal name: Radiant Plumbing, Air Conditioning & Electrical) is a privately held residential home services company founded in 1999 and headquartered in Austin, Texas. The company delivers plumbing, HVAC, electrical, drain and sewer, indoor air quality, and water quality services directly to homeowners through licensed, background-checked technicians dispatched from two Texas hubs — the Austin headquarters at 901 Reinli St. and a San Antonio regional office at 10927 Wye Dr. It operates as the foundational brand of T3 Services Group (formerly Radiant Holdings LLC), a multi-state residential home services platform backed by The Riverside Company that has expanded to seven brands across Texas, Colorado, Washington, Idaho, and New Mexico since 2020.

The business operates on a direct-to-consumer field-service model. The majority of revenue is transaction-based, with customers paying per service visit — repair tickets typically range from $150 to $600, AC installation from $4,500 to $12,000+, and ductless mini-split systems starting at approximately $5,000. Pricing is quote-based with upfront, transparent fees, and customer financing is facilitated through Service Finance Company, LLC. A secondary recurring-revenue layer is the Radiant Care Club membership, which provides semi-annual HVAC and plumbing inspections, priority service, no dispatch fees, and repair discounts. Customer acquisition is driven by local SEO across 20+ service-area pages, blog content, social media, and a strong reputation profile (4.8-star Google rating, thousands of five-star reviews, and multiple 2024 regional awards including Inc. 5000, ABJ Best Places to Work, ABJ Fast 50, and Austin American-Statesman Top Workplaces).

The company is led by founders Brad Casebier (CEO) and Sarah Casebier, holds required Master Plumbing, HVAC, and Electrical licenses in both Austin and San Antonio, and is BBB-accredited. As the founding brand of a PE-backed roll-up, Radiant serves as the operational template for sibling brands in adjacent geographies; specific financial figures are not publicly disclosed.

Name

Radiant Plumbing & Air Conditioning

Legal name

Radiant Plumbing, Air Conditioning & Electrical

Website

https://radiantplumbing.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

Radiant Plumbing & Air Conditioning is a privately held, Austin-headquartered residential home services company founded in 1999 that delivers plumbing, HVAC, electrical, and drain/sewer services directly to homeowners across the Austin and San Antonio metros via licensed technicians, serving 10,000+ customers and operating as the foundational brand of PE-backed T3 Services Group.

Ownership category

akta.pro rank

Product category

Residential Home Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822), Plumbing, Heating, and Air-Conditioning Contractors (238220), Residential Electric Lighting Fixture Manufacturing (335131)

SIC

Wholesale-Hardware & Plumbing & Heating Equipment & Supplies (5070), Electric Lighting & Wiring Equipment (3640)

akta.pro primary industry

Radiant Floor Heating Installation (HSAOAGAG)

akta.pro secondary industries

Recessed/Can Light Installation (HSAOAFAE), Humidifier & Dehumidifier Installation & Service (HSAOAIAJ), Roof Ventilation & Attic Venting Upgrades (HSAPAKAI)

Keywords

• Residential plumbing services
• HVAC repair installation
• Electrical services
• Drain and sewer services
• Home maintenance

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. On-demand Service Revenue: One-time service fees for plumbing repairs, HVAC repairs/installation, electrical services, drain cleaning, and other home service work. Revenue is transaction-based with customers paying per service visit.
2. Care Club Membership: Recurring subscription membership program offering semi-annual HVAC and plumbing maintenance inspections, priority service scheduling, no dispatch fees, and repair discounts for members.
3. Financing Services: Partnership with Service Finance Company, LLC to provide financing options for customers. The company facilitates home improvement loans but does not directly earn financing revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Radiant Plumbing & Air Conditioning provides residential plumbing, HVAC, electrical, and drain/sewer repair, installation, and maintenance services to homeowners in the Austin and San Antonio, Texas markets, supplemented by a recurring maintenance membership called the Radiant Care Club.

Product overview

Radiant Plumbing & Air Conditioning offers a unified home services platform combining HVAC, plumbing, electrical, and drain/sewer services as its core product lines. The company provides these services through two main service hubs in Austin and San Antonio, Texas. The portfolio includes specialized sub-services such as indoor air quality, water quality treatment, and 24/7 emergency repair capabilities. As an add-on offering, the Radiant Care Club provides preventative maintenance memberships with priority scheduling and exclusive discounts. Financing services are offered through Service Finance Company, LLC as a payment option for customers.

Differentiator

Problem solved

Functional benefit

Products and services

• HVAC Services Heating, ventilation, and air conditioning repair, installation, and maintenance services delivered to residential homeowners, including emergency HVAC repair.
• Plumbing Services Residential plumbing repair, installation, and maintenance services for homeowners, covering leaks, fixtures, water heaters, and related plumbing needs, including water quality solutions.
• Electrical Services Residential electrical repair, installation, and maintenance services delivered to homeowners.
• Drains & Sewers Residential drain cleaning, sewer line repair, and related drain and sewer services for homeowners.
• Radiant Care Club Subscription-based residential maintenance membership providing scheduled preventive HVAC and plumbing tune-ups, priority service, and member benefits for homeowners.

Quantifiable outcome

• Serving over 10,000 homeowners across Austin and San Antonio
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Benjamin Franklin Plumbing: National residential plumbing franchise operating in Texas markets with on-time guarantee and 24/7 service. Direct competitor on residential plumbing, water heaters, and drain services with comparable customer base.
• Goettl Air Conditioning & Plumbing: Residential HVAC and plumbing services company in Sun Belt markets (Texas, Arizona, Nevada, Florida) with comparable multi-trade home services model and PE backing. Directly comparable business model and customer profile.
• Mr. Rooter Plumbing: National residential and commercial plumbing franchise owned by Neighborly, offering similar plumbing and drain cleaning services to homeowners via local owner-operators in Texas markets. Directly comparable business model, customer base, and service offering.
• 1-800-Plumber + Air: National residential plumbing and HVAC franchise with a combined plumbing + air conditioning positioning nearly identical to Radiant's multi-trade model. Comparable direct-to-consumer offering and customer segment.
• Roto-Rooter Plumbing & Water Cleanup: National residential plumbing, drain cleaning, and water damage service franchise with strong Texas presence. Competes directly with Radiant on emergency plumbing, sewer/drain service, and water heater work.
• ABC Home & Commercial Services: Large Austin-headquartered home services company providing plumbing, HVAC, electrical, and pest control across Central Texas. Closest geographic and multi-trade peer, with overlapping service lines and similar Care Club-style maintenance plans.
• CoolCare Heating & Air: Texas-based residential HVAC company serving Austin, San Antonio, and surrounding markets. Direct head-to-head competitor on AC repair, installation, and HVAC maintenance subscriptions.

Others

• ServiceTitan: Vertical SaaS provider for residential and commercial plumbing, HVAC, and electrical contractors. Not a direct competitor but the dominant operating platform for trades businesses of Radiant's profile, with material influence on technician productivity and margins industry-wide.
• HomeVestors of America: While not a service peer, HomeVestors is a Dallas-based franchisor in the residential home services/value-add space that illustrates the Texas franchise-consolidation playbook relevant to Radiant's PE-backed growth thesis.

Broad incumbents

• Neighborly (Mr. Rooter parent): Multi-brand home services franchisor (Mr. Rooter, Mr. Electric, Aire Serv, etc.) with substantially broader portfolio and scale than Radiant. Demonstrates the national roll-up playbook T3 Services Group is pursuing at a regional scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCzF2rbAhD-3MpLMPg2RaxHQ
• Facebookfacebook.com/CallRadiant/?ref=page_internal
• LinkedInlinkedin.com/company/radiant-plumbing-&-air-conditioning
• Instagraminstagram.com/callradiant

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Radiant Plumbing & Air Conditioning